Total Complaints
19 filings
LEXUS ES250 · model year
19 NHTSA complaints for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 1991LEXUSES250 carries 19 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 1 fire, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 1991 ES250 is structure:body:hatchback/liftgate:support device/strut with 2 filings, followed by engine and engine cooling:engine (2) and latches/locks/linkages:doors:latch (2). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.
NHTSA currently has 3 investigation files overlapping the 1991 ES250. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
19 filings
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT | 2 |
| ENGINE AND ENGINE COOLING:ENGINE | 2 |
| LATCHES/LOCKS/LINKAGES:DOORS:LATCH | 2 |
| VISIBILITY:POWER WINDOW DEVICES AND CONTROLS | 2 |
| POWER TRAIN:AUTOMATIC TRANSMISSION | 1 |
| VEHICLE SPEED CONTROL | 1 |
| SUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY | 1 |
| POWER TRAIN:DRIVELINE:CONSTANT VELOCITY JOINT | 1 |
| POWER TRAIN:AXLE ASSEMBLY | 1 |
| SUSPENSION:FRONT | 1 |
| ENGINE AND ENGINE COOLING:ENGINE:GASOLINE | 1 |
| STRUCTURE:BODY:DOOR | 1 |
| SERVICE BRAKES, HYDRAULIC | 1 |
| LATCHES/LOCKS/LINKAGES | 1 |
| VEHICLE SPEED CONTROL:CRUISE CONTROL | 1 |
WHILE APPLYING THE ACCELERATOR PEDAL VEHICLE ACCELERATED ON ITS OWN. CONSUMER APPLIED THE BRAKES AND VEHICLE CONTINUED TO SPEED. SHIFTED THE VEHICLE IN NEUTRAL IN ORDER TO STOP. CONSUMER DROVE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT CRUISE CONTROL ACTUATOR NEEDED TO BE REPLACED. DEALER NOR MANUFACTURER PRODUCED THIS PART ANYMORE. HOWEVER, PROBLEM RECURRED, AND HAD NOT BEEN RESOLVED. *AK
POWER WINDOWS AND LOCKS DO NOT WORK. *AK
POWER WINDOWS AND LOCKS DO NOT WORK. *AK
WHILE DRIVING 65 MPH, THE CONSUMER NOTICED SMOKE WAS COMING FROM UNDERNEATH THE HOOD. THE DRIVER WAS ABLE TO PULL OVER AND GET OUT. THE VEHICLE CAUGHT FIRE. THE VEHICLE WAS TOWED BY THE INSURANCE COMPANY. *JB THE DEALERSHIP REFUSED TO DIAGNOSE THE CAUSE UNLESS THE CONSUMER PAID FOR IT. THE DEALER HAD RECENTLY DONE WORK ON THE DISTRIBUTOR, TRANSMISSION AND BRAKES. THERE WERE NO BURN MARKS AROUND THE ENGINE. THE FIRE STARTED UNDER THE PASSENGERS DOOR WHERE THE BRAKES WERE LOCATED. THE CONSUMER FELT THAT THE DEALER DID NOT SEAT THE BRAKES PROPERLY AND THIS COULD HAVE CAUSED THE ACCIDENT. *SC *JB
ON A VERY SUNNY DAY THE POWER WINDOWS AND DOOR CONTROLS STOP WORKING. WHEN I DRIVE THE CAR FOR 8 TO 10 MILES AND STOP THE CAR AND TRY OPENING THE DOOR AND THEN TRY THE POWER WINDOW IT STARTS TO WORK. IT FEELS THAT AS IF THE HEAT BUILDS UP IN THE CAR ON A HOT DAY AND CONTROLS STOP WORKING BUT WHEN I DRIVE AROUND THE CAR COOLS OFF AND CONTROLS SEEM TO WORK. I DID NOT NOTICE THIS BEHAVIOR IN THE COLD WEATHER. *LA
Mileage: 40
ON A VERY SUNNY DAY THE POWER WINDOWS AND DOOR CONTROLS STOP WORKING. WHEN I DRIVE THE CAR FOR 8 TO 10 MILES AND STOP THE CAR AND TRY OPENING THE DOOR AND THEN TRY THE POWER WINDOW IT STARTS TO WORK. IT FEELS THAT AS IF THE HEAT BUILDS UP IN THE CAR ON A HOT DAY AND CONTROLS STOP WORKING BUT WHEN I DRIVE AROUND THE CAR COOLS OFF AND CONTROLS SEEM TO WORK. I DID NOT NOTICE THIS BEHAVIOR IN THE COLD WEATHER. *LA
Mileage: 40
THE KEY DOES NOT LOCK OR UNLOCK DOORS. *CJ
AUTOMATIC LOCKING SYSTEM FAILED TO RELEASE REAR LEFT SIDE DOOR. WOULD TRY MANUALLY & IT STILL FAILED TO RELEASE. TOOK VEHICLE TO DEALERSHIP & WAS INFORMED BY MECHANIC THAT E ENTIRE LOCKING SYSTEM WOULD NEED TO BE REPLACED. *AK
INTERMITTENT STALLING.
VEHICLES HAS HAIR LINE FRACTURE IN CV JOINT AND RIGHT FRONT AXLE.*AK
VEHICLES HAS HAIR LINE FRACTURE IN CV JOINT AND RIGHT FRONT AXLE.*AK
VEHICLES HAS HAIR LINE FRACTURE IN CV JOINT AND RIGHT FRONT AXLE.*AK
VEHICLES HAS HAIR LINE FRACTURE IN CV JOINT AND RIGHT FRONT AXLE.*AK
OIL LEAK IN SPARK PLUG WELLS.
OIL LEAK IN SPARK PLUG WELLS.
SUPPORT RODS OF TRUNK LID FELL DOWN ONTO PASSENGER'S NECK WHEN RETRIEVING GROCERIES. *SD
TRUNK GAS CYLINDER BROKE AND FELL ON CUSTOMER HEAD CAUSING HEAD INJURIES. TT
WHEN DRIVING CAR ACCELERATES AND CUT OFF . TT
WHEN AUTO WAS PLACE IN PARKED IT JUMPED OUT OF GEAR AND ROLLED INTO THE FREEWAY. TT
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.