LEXUS ES · model year

2015 LEXUS ES

7 NHTSA complaints, 2 crash reports for this specific cohort.

NHTSA overall rating

Not crash-tested

New Car Assessment Program

The 2015LEXUSES carries 7 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 2 crashes, 0 fires, 2 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.

Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2015 ES is air bags with 2 filings, followed by suspension (1) and steering (1). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.

NHTSA currently has 3 investigation files overlapping the 2015 ES. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.

7
Complaints
2
Crashes
0
Fires
2
Injuries
0
Deaths

Total Complaints

7 filings

Crashes Reported

2 reports

Source

NHTSA ODI

Federal complaints database

Complaints vs. fleet median (215)

At or below the fleet median complaint volume.

Complaints by Component

ComponentCount
AIR BAGS2
SUSPENSION1
STEERING1
UNKNOWN OR OTHER1
ELECTRICAL SYSTEM1
STRUCTURE:BODY1

Recent Complaints

20260106STRUCTURE:BODY

The paint is cracking and it is rusting.

20250829ELECTRICAL SYSTEM

The contact owns a 2015 Lexus ES 350. The contact stated that while attempting to start the vehicle, the contact noticed that the infotainment system was displaying a blank screen, and the contact heard an abnormal sound. No warning light was illuminated. A dealer was contacted. The vehicle was not taken to a dealer or independent mechanic to be diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The approximate failure mileage was 120,000.

Mileage: 120,000

20241130CrashAIR BAGS

1. I was involved in a car accident on Aug 28, 2024 when I was about to go around a curve in the road. A vehicle coming at breakneck speed and well over the posted speed limit, lost control, went over the double yellow lines and crashed into the left driver side of my Lexus. I was the driver and my left knee got crushed against the dashboard. None of my airbags, including my knee airbag deployed. My car was totaled but it is still available for inspection and held at the insurance company. The other driver was test driving a Mercedes and all their aibags deployed. 2. I suffered a communited patella fracture where my knee cap got fractured into several pieces, was taken by ambulance and had to have surgery the next day. The driver and the passenger in the other car were unscathed. 3. No. Until about two weeks ago I was under the impression that my 2015 Lexus was too old to include knee airbags. We recently found out that my car did indeed have knee airbags which did not deploy. For th

20240829CrashAIR BAGS

The contact owned a 2015 Lexus ES350. The contact stated while driving at 60 MPH during heavy rain weather conditions, the vehicle was hydroplaned, control of the vehicle was lost, and crashed into the concrete median. The contact heads impacted the steering wheel and the vehicle ricocheted off the concrete median and spun three times. The vehicle crashed into a wall and the vehicle came to a stop. No air bags deployed. The contact sustained head, tongue, middle back, shoulder, and neck injuries that required medical attention. A police report was filed. The vehicle was not diagnosed or repaired. A dealer was not contacted. The vehicle was totaled. The manufacturer was notified of the failure. The approximate failure mileage was 110,000.

Mileage: 110,000

20240315SUSPENSION

The braking, steering and suspension components are malfunctioning and are extremely rusted. The vehicle is available for inspection upon request. My safety as well as my passengers, other motorists and pedestrians with children and pets on the roads and highways safety is compromised due to the vehicle violently and unexpectedly pulling left and right, losing contact with the road over rough road surfaces and shaking uncontrollably during deceleration. I cannot state with certainty that the dealerships have reproduced the problem and I have not been given written permission to take my vehicle to an independent service center after numerous complaints. I cannot confirm that the vehicle or components have been inspected by the manufacturer, however no police, or insurance representatives have inspected my vehicle. There were no warning lamps or messages displayed on my vehicle's instrument panels, however, there were symptoms such as shaking, rattling, uncomfortable and uncharacteristic

20240315STEERING

The braking, steering and suspension components are malfunctioning and are extremely rusted. The vehicle is available for inspection upon request. My safety as well as my passengers, other motorists and pedestrians with children and pets on the roads and highways safety is compromised due to the vehicle violently and unexpectedly pulling left and right, losing contact with the road over rough road surfaces and shaking uncontrollably during deceleration. I cannot state with certainty that the dealerships have reproduced the problem and I have not been given written permission to take my vehicle to an independent service center after numerous complaints. I cannot confirm that the vehicle or components have been inspected by the manufacturer, however no police, or insurance representatives have inspected my vehicle. There were no warning lamps or messages displayed on my vehicle's instrument panels, however, there were symptoms such as shaking, rattling, uncomfortable and uncharacteristic

20240315UNKNOWN OR OTHER

The braking, steering and suspension components are malfunctioning and are extremely rusted. The vehicle is available for inspection upon request. My safety as well as my passengers, other motorists and pedestrians with children and pets on the roads and highways safety is compromised due to the vehicle violently and unexpectedly pulling left and right, losing contact with the road over rough road surfaces and shaking uncontrollably during deceleration. I cannot state with certainty that the dealerships have reproduced the problem and I have not been given written permission to take my vehicle to an independent service center after numerous complaints. I cannot confirm that the vehicle or components have been inspected by the manufacturer, however no police, or insurance representatives have inspected my vehicle. There were no warning lamps or messages displayed on my vehicle's instrument panels, however, there were symptoms such as shaking, rattling, uncomfortable and uncharacteristic

Compare 2015LEXUSES to Similar Vehicles

NHTSA Investigations

Frequently Asked Questions

How many complaints does the 2015 LEXUS ES have?
The 2015 LEXUS ES has 7 NHTSA complaints, 2 crashes, 0 fires, 2 injuries, and 0 deaths reported.
What are the most common problems with the 2015 LEXUS ES?
The most-complained component for the 2015 LEXUS ES is AIR BAGS with 2 complaints. Other frequently reported areas include SUSPENSION and STEERING.
Is the 2015 LEXUS ES safe to buy?
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. No NHTSA crash test rating is available for this model year. Compare with other model years using the links above.
Where does this data come from?
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.

Vehicle Safety Guides

Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.