LEXUS ES · model year

2002 LEXUS ES

48 NHTSA complaints, 15 crash reports for this specific cohort.

NHTSA overall rating

Not crash-tested

New Car Assessment Program

The 2002LEXUSES carries 48 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 15 crashes, 13 fires, 10 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.

Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2002 ES is engine with 8 filings, followed by vehicle speed control (5) and structure:body (5). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.

NHTSA currently has 3 investigation files overlapping the 2002 ES. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.

48
Complaints
15
Crashes
13
Fires
10
Injuries
0
Deaths

Total Complaints

48 filings

Crashes Reported

15 reports

Source

NHTSA ODI

Federal complaints database

Complaints vs. fleet median (215)

At or below the fleet median complaint volume.

Complaints by Component

ComponentCount
ENGINE8
VEHICLE SPEED CONTROL5
STRUCTURE:BODY5
ELECTRICAL SYSTEM5
POWER TRAIN:AUTOMATIC TRANSMISSION4
WHEELS3
AIR BAGS3
FUEL/PROPULSION SYSTEM2
STEERING2
UNKNOWN OR OTHER1
SERVICE BRAKES, HYDRAULIC1
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL1
SUSPENSION1
EXTERIOR LIGHTING:HEADLIGHTS1
ENGINE AND ENGINE COOLING1

Recent Complaints

20260128CrashAIR BAGS

The contact owns a 2002 Lexus ES 300. The contact stated that while driving approximately 5 MPH in the driveway and turning into the garage, the vehicle unintentionally accelerated, hit a beam, drove through the garage wall, and into the dining area of the residence, crashed into the furniture, and stopped. The air bags did not deploy. The contact noticed sparks and smoke coming from the dashboard after the impact. There was no injury sustained. There was property damage. The contact stated that she had previously filed a complaint regarding the vehicle's sudden and unintended acceleration. A report police was filed with the police. The vehicle was towed to a tow yard and was later towed back to the residence. The dealer and the manufacturer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was approximately 110,000.

Mileage: 110,000

20260128CrashVEHICLE SPEED CONTROL

The contact owns a 2002 Lexus ES 300. The contact stated that while driving approximately 5 MPH in the driveway and turning into the garage, the vehicle unintentionally accelerated, hit a beam, drove through the garage wall, and into the dining area of the residence, crashed into the furniture, and stopped. The air bags did not deploy. The contact noticed sparks and smoke coming from the dashboard after the impact. There was no injury sustained. There was property damage. The contact stated that she had previously filed a complaint regarding the vehicle's sudden and unintended acceleration. A report police was filed with the police. The vehicle was towed to a tow yard and was later towed back to the residence. The dealer and the manufacturer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was approximately 110,000.

Mileage: 110,000

20220723ENGINE

During a trip on the highway the accelerator was to low and take harder to accelerate the car. When we arrived home close to parking end the car suddenly accelerated while I was using the brakes pedal. I was lucky to stop on time. Thanks for your attention.

20201226ELECTRICAL SYSTEM

I TRIED TO START MY CAR OUT OF NO WHERE IT WOULDN'T START NO WARNING OR ANYTHING I CHECKED THE STARTER THAT WASN'T IT I'M NOT SURE OFF IT'S THE ENGINE OR AN ELECTRICAL PROBLEM

20201226ENGINE

I TRIED TO START MY CAR OUT OF NO WHERE IT WOULDN'T START NO WARNING OR ANYTHING I CHECKED THE STARTER THAT WASN'T IT I'M NOT SURE OFF IT'S THE ENGINE OR AN ELECTRICAL PROBLEM

20201226STEERING

I TRIED TO START MY CAR OUT OF NO WHERE IT WOULDN'T START NO WARNING OR ANYTHING I CHECKED THE STARTER THAT WASN'T IT I'M NOT SURE OFF IT'S THE ENGINE OR AN ELECTRICAL PROBLEM

20201023FireENGINE

TL* THE CONTACT'S MOM OWNED A 2002 LEXUS ES 300. THE CONTACT STATED THAT WHILE DRIVING AT 3 MPH, THE VEHICLE BEGAN TO EMIT A THICK WHITE, YELLOWISH SMOKE FROM THE DRIVER SIDE HEADLIGHT WITHOUT WARNING. AS THE CONTACT ATTEMPTED TO PULL THE VEHICLE OVER,THE VEHICLE BEGAN TO LOSE POWER AS A BYSTANDER ALTERED THE CONTACT THAT THE VEHICLE WAS ON FIRE. THE CONTACT IMMEDIATELY EXITED THE VEHICLE AND THE AUTHORITIES WERE CALLED TO THE SCENE. THE FIRE DEPARTMENT ARRIVED AT THE SCENE AND WAS ABLE TO EXTINGUISH THE FIRE. A POLICE AND FIRE REPORT WAS FILED AT THE SCENE. DUE TO THE FIRE, THE VEHICLE WAS DESTROYED AND WAS TOWED TO AN INDEPENDENT MECHANIC. NO INJURIES WERE SUFFERED AS A RESULT OF THE FIRE. THE MANUFACTURER NOR THE DEALER HAVE YET TO BE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 173,000.

Mileage: 173,000

20200713FUEL/PROPULSION SYSTEM

WHEN I STOP AND TRY TO ACCELERATE THE CAR HESITATE AND THEN STARTS TO JERK. IF I GIVE IT HEAVY GAS IT DRIVES NORMAL

Mileage: 202,736

20200625FireFUEL/PROPULSION SYSTEM

CAR BEGAN TO LURCH, STOPPED, SMOKE AND FLAMES BEGAN COMING OUT OF FRONT OF CAR. FIRE ENLARGED, SEVERAL SMALL EXPLOSIONS. FIREMEN PUT OUT FIRE, BUT FRONT HALF OF CAR TOTALLY BURNT. *TR

Mileage: 151,000

20200625FireSTEERING

CAR BEGAN TO LURCH, STOPPED, SMOKE AND FLAMES BEGAN COMING OUT OF FRONT OF CAR. FIRE ENLARGED, SEVERAL SMALL EXPLOSIONS. FIREMEN PUT OUT FIRE, BUT FRONT HALF OF CAR TOTALLY BURNT. *TR

Mileage: 151,000

20200625FireWHEELS

CAR BEGAN TO LURCH, STOPPED, SMOKE AND FLAMES BEGAN COMING OUT OF FRONT OF CAR. FIRE ENLARGED, SEVERAL SMALL EXPLOSIONS. FIREMEN PUT OUT FIRE, BUT FRONT HALF OF CAR TOTALLY BURNT. *TR

Mileage: 151,000

20200312ELECTRONIC STABILITY CONTROL (ESC)

I BOUGHT THIS CAR FROM ALL AUTO SALES. THE SAME DAY, LESS THAN AN HOUR LATER I ATTEMPTED TO DRIVE THE CAR HOME AND IT BROKE DOWN IN FRONT OF A RED LIGHT. THE SALESMAN REASSURED ME THAT NOTHING WAS WRONG WITH IT. I TRIED TO START IT BACK UP AND IT WOULDN'T START SO I HAD TO PUSH IT TO THE SIDE OF THE ROAD, WHILE PREGNANT AND TWO KIDS PRESENT. IT WAS SOLD TO ME "AS IS" AND I HAVE NO TEMP TAGS AND I'M EXPECTED TO PAY A BI WEEKLY CAR NOTE. I HAD TO PAYOUT OF POCKET FOR A TOW TRUCK AND AT THIS POINT I JUST WANT MY MONEY BACK IT'S ONLY BEEN TWO DAYS AND I'M ALREADY EXPERIENCING PROBLEMS OUT OF THIS VEHICLE. PLEASE HELP.

Mileage: 172

20200312ELECTRICAL SYSTEM

I BOUGHT THIS CAR FROM ALL AUTO SALES. THE SAME DAY, LESS THAN AN HOUR LATER I ATTEMPTED TO DRIVE THE CAR HOME AND IT BROKE DOWN IN FRONT OF A RED LIGHT. THE SALESMAN REASSURED ME THAT NOTHING WAS WRONG WITH IT. I TRIED TO START IT BACK UP AND IT WOULDN'T START SO I HAD TO PUSH IT TO THE SIDE OF THE ROAD, WHILE PREGNANT AND TWO KIDS PRESENT. IT WAS SOLD TO ME "AS IS" AND I HAVE NO TEMP TAGS AND I'M EXPECTED TO PAY A BI WEEKLY CAR NOTE. I HAD TO PAYOUT OF POCKET FOR A TOW TRUCK AND AT THIS POINT I JUST WANT MY MONEY BACK IT'S ONLY BEEN TWO DAYS AND I'M ALREADY EXPERIENCING PROBLEMS OUT OF THIS VEHICLE. PLEASE HELP.

Mileage: 172

20200312ENGINE

I BOUGHT THIS CAR FROM ALL AUTO SALES. THE SAME DAY, LESS THAN AN HOUR LATER I ATTEMPTED TO DRIVE THE CAR HOME AND IT BROKE DOWN IN FRONT OF A RED LIGHT. THE SALESMAN REASSURED ME THAT NOTHING WAS WRONG WITH IT. I TRIED TO START IT BACK UP AND IT WOULDN'T START SO I HAD TO PUSH IT TO THE SIDE OF THE ROAD, WHILE PREGNANT AND TWO KIDS PRESENT. IT WAS SOLD TO ME "AS IS" AND I HAVE NO TEMP TAGS AND I'M EXPECTED TO PAY A BI WEEKLY CAR NOTE. I HAD TO PAYOUT OF POCKET FOR A TOW TRUCK AND AT THIS POINT I JUST WANT MY MONEY BACK IT'S ONLY BEEN TWO DAYS AND I'M ALREADY EXPERIENCING PROBLEMS OUT OF THIS VEHICLE. PLEASE HELP.

Mileage: 172

20200204ENGINE

THIS IS THE 2ND 2002 LEXUS ES300 IVE OWNED WITH HALF THE MILES OF THE 1ST ONE...YET BOTH CARS CATALYTIC CONVERTORS FAILED!! HOW IS THAT POSSIBLE AT ONLY 136K MILES THE CATALYTIC CONVERTOR NEEDS TO BE REPLACED!! THE 1ST CAR HAD ALMOST 268K MILES WHICH I FELT THE CATALYTIC CONVERTOR FAILURE WASNT AS SURPRISING...BUT BETWEEN MY BOYFRIEND AND I WE HAVE OWNED 4 LEXUS VEHICLES: 1997 ES300 1999 RX300 AND 2 ES300 AND ALL OF THEM HAD CATALYTIC CONVERTOR FAILURES!!! I WAS TOLD BY A MECHANIC AS LONG AS YOU PUT IN THE CORRECT FUEL AND CORRECT OIL THE CONVERTORS SHOULD LAST FOREVER!! SO WHY IS IT THAT LEXUS CARS CONVERTORS FAIL AS LOW AS 136K MILES!! THATS REDICULOUS!!

Mileage: 136,000

20191017FireSTRUCTURE:BODY

ON THE NIGHT OF AUGUST 20, 2019, AT 9:45, I PARKED MY LEXUS ES 300 AND WENT INSIDE THE LOCAL ACME. ACME IS APPROX MILES FROM HOME. I ENTERED THE STORE AND HEARD OVER THE INTERCOM ALL SHOPPERS HAD 12 MIN BEFORE CLOSING. I QUICKLY SHOPPED, AND UPON EXITING THE STORE, MY CAR HAD A SIGNIFICANT FIRE, AND THE FIRE COMPANY THAT WAS ACROSS THE STREET HAD TO RESPOND AND PUT IT OUT. MY CAR HAD NO POWER, AND IT MYSTERIOUSLY CAUGHT FIRE. I WAS GIVEN THE DIRECTIVE TO HAVE IT TOWED IMMEDIATELY BY THE POLICE AND FIRE CO WHO WAS ON THE SCENE. I QUICKLY GRABBED ANY SALVAGEABLE PERSONALS AND HAD TO GET A RIDE HOME BY THE POLICE OFFICER. THE FOLLOWING DAY AUGUST 21, 2019, AAA TOWED THE VEHICLE TO MY HOME. I HAD TO ATTACH THE BATTERY CABLE TO HAVE POWER FOR WINDOWS AND LOCKS ALONG WITH THE TRUNK. I GATHERED ALL MY BELONGINGS AND REMOVED THE WIRE. I CALLED THE FIRE MARSHALL FOR A REPORT, AND HE SAID HE COULDN'T GIVE ME A REPORT. IT WAS COMPROMISED BY BEING TOWED. COMPROMISED FOR TOWING WHEN I WAS TOLD OR

Mileage: 248,455

20191017FireELECTRICAL SYSTEM

ON THE NIGHT OF AUGUST 20, 2019, AT 9:45, I PARKED MY LEXUS ES 300 AND WENT INSIDE THE LOCAL ACME. ACME IS APPROX MILES FROM HOME. I ENTERED THE STORE AND HEARD OVER THE INTERCOM ALL SHOPPERS HAD 12 MIN BEFORE CLOSING. I QUICKLY SHOPPED, AND UPON EXITING THE STORE, MY CAR HAD A SIGNIFICANT FIRE, AND THE FIRE COMPANY THAT WAS ACROSS THE STREET HAD TO RESPOND AND PUT IT OUT. MY CAR HAD NO POWER, AND IT MYSTERIOUSLY CAUGHT FIRE. I WAS GIVEN THE DIRECTIVE TO HAVE IT TOWED IMMEDIATELY BY THE POLICE AND FIRE CO WHO WAS ON THE SCENE. I QUICKLY GRABBED ANY SALVAGEABLE PERSONALS AND HAD TO GET A RIDE HOME BY THE POLICE OFFICER. THE FOLLOWING DAY AUGUST 21, 2019, AAA TOWED THE VEHICLE TO MY HOME. I HAD TO ATTACH THE BATTERY CABLE TO HAVE POWER FOR WINDOWS AND LOCKS ALONG WITH THE TRUNK. I GATHERED ALL MY BELONGINGS AND REMOVED THE WIRE. I CALLED THE FIRE MARSHALL FOR A REPORT, AND HE SAID HE COULDN'T GIVE ME A REPORT. IT WAS COMPROMISED BY BEING TOWED. COMPROMISED FOR TOWING WHEN I WAS TOLD OR

Mileage: 248,455

20191017FireENGINE

ON THE NIGHT OF AUGUST 20, 2019, AT 9:45, I PARKED MY LEXUS ES 300 AND WENT INSIDE THE LOCAL ACME. ACME IS APPROX MILES FROM HOME. I ENTERED THE STORE AND HEARD OVER THE INTERCOM ALL SHOPPERS HAD 12 MIN BEFORE CLOSING. I QUICKLY SHOPPED, AND UPON EXITING THE STORE, MY CAR HAD A SIGNIFICANT FIRE, AND THE FIRE COMPANY THAT WAS ACROSS THE STREET HAD TO RESPOND AND PUT IT OUT. MY CAR HAD NO POWER, AND IT MYSTERIOUSLY CAUGHT FIRE. I WAS GIVEN THE DIRECTIVE TO HAVE IT TOWED IMMEDIATELY BY THE POLICE AND FIRE CO WHO WAS ON THE SCENE. I QUICKLY GRABBED ANY SALVAGEABLE PERSONALS AND HAD TO GET A RIDE HOME BY THE POLICE OFFICER. THE FOLLOWING DAY AUGUST 21, 2019, AAA TOWED THE VEHICLE TO MY HOME. I HAD TO ATTACH THE BATTERY CABLE TO HAVE POWER FOR WINDOWS AND LOCKS ALONG WITH THE TRUNK. I GATHERED ALL MY BELONGINGS AND REMOVED THE WIRE. I CALLED THE FIRE MARSHALL FOR A REPORT, AND HE SAID HE COULDN'T GIVE ME A REPORT. IT WAS COMPROMISED BY BEING TOWED. COMPROMISED FOR TOWING WHEN I WAS TOLD OR

Mileage: 248,455

20170519CrashVEHICLE SPEED CONTROL

IN A COMMERCIAL PARKING LOT, I SHIFTED FROM R TO D TO EXIT A PARKING SPACE AND, WITH MY FOOT ON THE BRAKE PEDAL, MY LEXUS SUDDENLY SPED FORWARD AND RAMMED A PARKED CAR, DRIVING IT INTO A 3RD CAR.

Mileage: 80,000

20160106CrashAIR BAGS

TAKATA RECALL, MY WIFE WAS INVOLVED IN A FRONTAL COLLISION AT @35MPH IN WHICH HER AIRBAGS DID NOT DEPLOY. I AM CONCERNED THAT SINCE THE SENSORS WERE KNOCKED OFF DURING THE IMPACT, WHAT COULD HAVE HAPPENED TO PREVENT THE AIRBOYS FROM DEPLOYING? SHE WAS TRAVELING AT 35 MPH INTO AN INTERSECTION WHEN SHE RAN A RED LIGHT AND T-BONED ANOTHER VEHICLE. FORTUNATELY THE VEHICLE SHE HIT WAS A JEEP WRANGLER WITH A STEEL SIDE BUMPER ON ALL SIDES. SO THERE WAY MINIMAL DAMAGE TO THE JEEP.

Mileage: 210,000

Compare 2002LEXUSES to Similar Vehicles

NHTSA Investigations

Frequently Asked Questions

How many complaints does the 2002 LEXUS ES have?
The 2002 LEXUS ES has 48 NHTSA complaints, 15 crashes, 13 fires, 10 injuries, and 0 deaths reported.
What are the most common problems with the 2002 LEXUS ES?
The most-complained component for the 2002 LEXUS ES is ENGINE with 8 complaints. Other frequently reported areas include VEHICLE SPEED CONTROL and STRUCTURE:BODY.
Is the 2002 LEXUS ES safe to buy?
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. No NHTSA crash test rating is available for this model year. Compare with other model years using the links above.
Where does this data come from?
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.

Vehicle Safety Guides

Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.