Total Complaints
6 filings
LEXUS CT HYBRID · model year
6 NHTSA complaints for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2011LEXUSCT HYBRID carries 6 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2011 CT HYBRID is engine with 3 filings, followed by air bags (2) and structure:body (1). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.
NHTSA currently has 3 investigation files overlapping the 2011 CT HYBRID. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
6 filings
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| ENGINE | 3 |
| AIR BAGS | 2 |
| STRUCTURE:BODY | 1 |
I EXPERIENCED LOUD ENGINE VIBRATION AT COLD STARTS FOR A COUPLE OF WEEKS, THEN I STARTED SEEING WHITE SMOKE FROM MY TAILPIPE. I TOOK MY VEHICLE TO LEXUS RIVER-CENTER, COVINGTON, KY, ON 14FEB19 TO COMPLETE TSB L-SB-0004-13 WHICH REPLACES THE INTAKE MANIFOLD WITH A NEW PART NUMBER. THE VIBRATIONS AND WHITE SMOKE SEEMED TO BE REMEDIED; HOWEVER, A WEEK LATER, 22FEB19, WHILE ENTERING A FREEWAY ON-RAMP, MY CAR ENGINE MADE A LOUD NOISE LIKE A SHOTGUN BLAST WHILE IN MOTION ON THE FREEWAY, METAL FRAGMENTS WERE EXPELLED FROM MY ENGINE BLOCK, THE OIL LIGHT CAME ON, MY CAR DIED, AND I HAD TO COAST TO THE SHOULDER. I WAS ALMOST HIT FROM BEHIND. I HAD THE CAR TOWED TO KERRY TOYOTA THE SAME DAY FOR DIAGNOSIS. ON 24FEB19, KERRY TOYOTA INFORMED ME THAT MY ENGINE THREW A ROD AND THERE WERE 3 HOLES IN MY ENGINE BLOCK (I CHANGE MY OIL AT REGULAR INTERVALS WITH MOBILE 0W-20 AS PRESCRIBED BY THE MANUFACTURER). THERE ARE MANY COMPLAINTS CONCERNING THIS MODELS' HEAD GASKET, EGR VALVE, AND INTAKE MANIFOLD ON
Mileage: 147,000
HEAD GASKET LEAKING OIL
Mileage: 83,000
TAKATA RECALL INVOLVES PROBLEMS THAT CRACK WELDS. IT SHOULD BE FIXED.
TAKATA RECALL INVOLVES PROBLEMS THAT CRACK WELDS. IT SHOULD BE FIXED.
MY ENGINE, WHEN IN USE, BURNS OIL. IT WILL BURN ABOUT 5 QUARTS OVER THE TIME BETWEEN OIL CHANGES. I HAVE CONTACTED LEXUS ABOUT THIS ISSUE, AND ALTHOUGH THEY (AND TOYOTA) HAVE A SERVICE BULLETIN REGARDING THE 2ZR-FXE ENGINE (THE SAME ONE FOUND IN MY CAR AND VARIOUS PRIUS MODELS) THEY'VE TOLD ME THAT THIS IS A VERY RARE ISSUE. THIS IS THE SECOND ENGINE I HAVE HAD IN THIS VEHICLE THAT HAS EXPERIENCED THIS PROBLEM. THIS SEEMS TO BE POSSIBLY RELATED TO THE SAME ENGINEERING MISTAKE THAT LED TO THE TOYOTA TSB DESCRIBING NEARLY THE SAME ISSUES OF OIL BURNING/CONSUMPTION OF THE 2AZ-FE ENGINES.
TL* THE CONTACT OWNS A 2011 LEXUS CT 200H. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V487000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.