2019 LAND ROVER RANGE ROVER VELAR

EXTERIOR LIGHTING:LIGHTING CONTROL MODULE:SOFTWARE

Jaguar Land Rover North America, LLC. (Land Rover) is recalling certain 2018-2020 Range Rover, Range Rover Sport, Discovery, and Range Rover Velar vehicles. The Auto High Beam (AHB) system does not indicate through the instrument cluster when the high beams are illuminated automatically. As such,

ENGINE

Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2019 Range Rover, Range Rover Sport, Range Rover Velar and Discovery vehicles. The affected vehicles are equipped with V6 or V8 engines whose crankshaft pulley retaining bolt may fracture possibly resulting in engine failure.

Front Passenger Daytime Running Light Chip Failure Range Rover Velar Forums have THOUSANDS of this exact issue. Land Rover has ceased all communications with me regarding this issue, including the executive office.

SUV Rear hatch has a mind of its own and will come down unexpectedly on you when your reaching into the back. This is the kick your foot under the bumper to get it to open feature. I have never been able to get this feature to work when I want it to. However I'm pretty good at getting the hatch to open when I am just washing the car/bumper. From my research this seems to be a very common gripe among various makes and models. Need feature to go or at least a way to disable it.

Both the Cooling elbow and manifold connecting to the engine block were disintegrating causing severe leaks on both the elbow and manifold connections. This is a well known recall for Range Rover Velars that was never addressed on my vehicle. Multiple dealers refused to address the issue forcing me to perform the repairs myself. Campaign ID 23V221000

The contact owns a 2019 Land Rover Range Rover Velar. The contact stated that while the vehicle was parked, there was an abnormal sound coming from the engine compartment. The check engine warning light was illuminated. The vehicle was towed to a dealer where it was diagnosed that the timing chain and the VVT solenoid needed to be replaced. The contact researched and was made aware of an unknown recall; however, the VIN was not under recall. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 58,200.

Mileage: 58,200

The LED headlight on my 2019 Land Rover Velar is no longer working properly. The built-in Daytime Running Light (DRL) has stopped working completely. This is an important safety feature that helps other drivers see my vehicle during the day. I've already been pulled over three times because of this issue, so it's something that really needs to be fixed. The dealership in Maryland told me the only fix is to replace the entire headlight unit, which costs over $6,000. That’s an extremely high cost for a safety-related problem. I’ve seen many similar complaints online from other owners of 2018–2022 Velar and other Range Rover models, all experiencing the same DRL failure. This seems to be a common issue. When the DRL doesn't work, it makes the vehicle less visible and more dangerous to drive during the day. Given the high cost, the safety risk, and how often this seems to happen, I believe this issue needs to be investigated and possibly recalled. I'm very disappointed that such a co

The contact owns a 2019 Land Rover Range Rover Velar. The contact stated that while driving at an undisclosed speed, the vehicle overheated. The low oil pressure warning light and the check engine warning light were illuminated. The vehicle was taken to the dealer, where it was diagnosed that coolant intrusion into the engine had caused the engine to fail. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 56,000.

Mileage: 56,000

The contact’s mother owns a 2019 Land Rover Range Rover Velar. The contact stated that the check engine warning light was illuminated. There was white smoke coming from underneath the hood of the vehicle due to the engine overheating. The failure occurred within 10 minutes of driving at various speeds. The vehicle was taken to dealer, who diagnosed that the auxiliary radiator, cooling system hose, and radiator deflector had failed. The vehicle was repaired; however, the failure persisted. The vehicle was returned to the dealer, who diagnosed that the camshaft timing solenoid had failed and was repaired. The failure remained consistent, and the vehicle was returned to the dealer a third time, who repaired the fuel pump, crank shaft radiator. The failure persisted. The vehicle was taken to a certified mechanic who diagnosed that the coolant and water pump had failed. The vehicle was repaired; however, the failure persisted and was no longer drivable. The contact became aware of NHTSA C

Mileage: 16,000

The contact’s mother owns a 2019 Land Rover Range Rover Velar. The contact stated that the check engine warning light was illuminated. There was white smoke coming from underneath the hood of the vehicle due to the engine overheating. The failure occurred within 10 minutes of driving at various speeds. The vehicle was taken to dealer, who diagnosed that the auxiliary radiator, cooling system hose, and radiator deflector had failed. The vehicle was repaired; however, the failure persisted. The vehicle was returned to the dealer, who diagnosed that the camshaft timing solenoid had failed and was repaired. The failure remained consistent, and the vehicle was returned to the dealer a third time, who repaired the fuel pump, crank shaft radiator. The failure persisted. The vehicle was taken to a certified mechanic who diagnosed that the coolant and water pump had failed. The vehicle was repaired; however, the failure persisted and was no longer drivable. The contact became aware of NHTSA C

Mileage: 16,000

Driver side door will not lock. I took it to the dealership and they replaced the door handle and it worked for a little while. The vehicle locks after you start driving but when you unlock or open the door you can’t relock the car. This is a safety issue. I have taken it to many repair shops and they say it is not the mechanism, it is the software issue. Land Rover continues to say it is not. I have found that many people have had the same issue on different forum.

Driver side door will not lock. I took it to the dealership and they replaced the door handle and it worked for a little while. The vehicle locks after you start driving but when you unlock or open the door you can’t relock the car. This is a safety issue. I have taken it to many repair shops and they say it is not the mechanism, it is the software issue. Land Rover continues to say it is not. I have found that many people have had the same issue on different forum.

The contact owns a 2019 Land Rover Range Rover Velar. The contact stated while driving at an undisclosed speed, the instrument panel became inoperable. The vehicle started to lose motive power with the check engine warning light illuminated. The vehicle was restarted but stalled. Additionally, there was an abnormally loud knocking sound coming from the engine while starting the vehicle. The contact also stated that there was an abnormal electrical odor coming from the vehicle. The dealer was contacted; however, a diagnostic result was not disclosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 55,000.

Mileage: 55,000

The contact owns a 2019 Land Rover Range Rover Velar. The contact stated while driving at an undisclosed speed, the instrument panel became inoperable. The vehicle started to lose motive power with the check engine warning light illuminated. The vehicle was restarted but stalled. Additionally, there was an abnormally loud knocking sound coming from the engine while starting the vehicle. The contact also stated that there was an abnormal electrical odor coming from the vehicle. The dealer was contacted; however, a diagnostic result was not disclosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 55,000.

Mileage: 55,000

The contact owns a 2019 Land Rover Range Rover Velar. The contact stated that while the vehicle was parked, her fiancé noticed that the front passenger’s side headlight bulb was blown. The vehicle was taken to the dealer, where it was diagnosed and determined that the headlight bulb was blown and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 87,500.

Mileage: 87,500

I have attempted to resolve my concern wit JLR directly (executive case number 8001094516) but to no avail. I have requested that JLR send out an engineer as advised by the dealer but they have refused to date. I recently took a test drive with the fixed operations director. During that test drive, the frontal alert system only worked two times at speeds at 40mph. Never did it work at lower speeds as per JLR manuals and videos. The director who actually drove the vehicle during the test commented that he did not know why the system did not run as designed. I have had the vehicle for nearly 4 years now and the alert has only worked about 10 times and that is with freeway driving. Also to my knowledge, AEB has never worked. In 2020, a certified dealer did work on the system by taking the front bumper off to adjust the radar but to no avail then COVID. I am concerned for this potentially dangerous safety issue for my family and all others.

I have attempted to resolve my concern wit JLR directly (executive case number 8001094516) but to no avail. I have requested that JLR send out an engineer as advised by the dealer but they have refused to date. I recently took a test drive with the fixed operations director. During that test drive, the frontal alert system only worked two times at speeds at 40mph. Never did it work at lower speeds as per JLR manuals and videos. The director who actually drove the vehicle during the test commented that he did not know why the system did not run as designed. I have had the vehicle for nearly 4 years now and the alert has only worked about 10 times and that is with freeway driving. Also to my knowledge, AEB has never worked. In 2020, a certified dealer did work on the system by taking the front bumper off to adjust the radar but to no avail then COVID. I am concerned for this potentially dangerous safety issue for my family and all others.

Motor mounts for engine and transmission have collapsed

My 2019 Range Rover Velar engine caught on fire while it was parked and off. The vehicle gave no warning and showed no signs of overheating or maintenance that needed to be done. The fire was so bad and hot it totaled the velar and another vehicle.

Crossover coolant lines not covered under warranty and this is common problem! Cop warrant excludes these parts 1800.00 repair for something that’s a known problem

My husband and I were going to the highway and the rear end of the passenger side portion fell apart. I'm still shocked from the weekend incident. My husband and a good friend of ours are working for Big 3 is Vehicle Safety and never ever saw this kind of an incident. Tow truck driver Richard who towed our car witnessed that they never saw this kind of damage. Range Rover retailer is not very receptive except that it is a tire issue and is not covered under warranty. This is my first time buying this Range Rover and I had a horrible experience. While we investigate further to determine the root cause of this incident, Would like to see the FMEA. I don't want this to happen to anyone and I will not be interested in driving this car. Would you be able to share any previous incidents similar to this? Would you please be able to escalate this to the next level of customer satisfaction? Thank you for your prompt response. Do you hvae an email we can upload the pictures and video?

My husband and I were going to the highway and the rear end of the passenger side portion fell apart. I'm still shocked from the weekend incident. My husband and a good friend of ours are working for Big 3 is Vehicle Safety and never ever saw this kind of an incident. Tow truck driver Richard who towed our car witnessed that they never saw this kind of damage. Range Rover retailer is not very receptive except that it is a tire issue and is not covered under warranty. This is my first time buying this Range Rover and I had a horrible experience. While we investigate further to determine the root cause of this incident, Would like to see the FMEA. I don't want this to happen to anyone and I will not be interested in driving this car. Would you be able to share any previous incidents similar to this? Would you please be able to escalate this to the next level of customer satisfaction? Thank you for your prompt response. Do you hvae an email we can upload the pictures and video?