Total Complaints
25 filings
LAND ROVER RANGE ROVER · model year
25 NHTSA complaints for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2002LAND ROVERRANGE ROVER carries 25 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2002 RANGE ROVER is suspension:front:springs:air suspension system with 3 filings, followed by power train:driveline:differential unit (3) and equipment:electrical:radio/tape deck/cd etc. (2). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.
NHTSA currently has 2 investigation files overlapping the 2002 RANGE ROVER. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page, a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
25 filings
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| SUSPENSION:FRONT:SPRINGS:AIR SUSPENSION SYSTEM | 3 |
| POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT | 3 |
| EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. | 2 |
| VISIBILITY:WINDSHIELD | 1 |
| SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE | 1 |
| ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS | 1 |
| SERVICE BRAKES, HYDRAULIC | 1 |
| ENGINE AND ENGINE COOLING:EXHAUST SYSTEM | 1 |
| ENGINE AND ENGINE COOLING:ENGINE | 1 |
| POWER TRAIN:DRIVELINE:DRIVESHAFT | 1 |
| POWER TRAIN:AXLE ASSEMBLY | 1 |
| POWER TRAIN:AUTOMATIC TRANSMISSION | 1 |
| LATCHES/LOCKS/LINKAGES:DOORS:LATCH | 1 |
| ENGINE AND ENGINE COOLING | 1 |
| ELECTRICAL SYSTEM:12V/24V/48V BATTERY | 1 |
WHILE DRIVING AT 60 MPH ON THE MARYLAND 495 BELTWAY (HIGHWAY) MY VEHICLE (STEERING WHEEL, BODY OF VEHICLE, MYSELF, ETC.) JUST STARTED SHAKING VIOLENTLY AND EXTREMELY HARD TO CONTROL. I WAS HORRIFIED AND AT THE SAME TIME I HAD TO LOOK OUT FOR OTHER VEHICLES ON ALL SIDES WHILE I SLOWED DOWN TO 45 MPH. NOW, DOWN THE ROAD AND WITH VERY LIGHT TRAFFIC NEAR, I STARTED INCREASING MY SPEED TO 55-60 TO SEE WHAT WAS WRONG AND AROUND 60 MPH THE VIOLENT SHAKING STARTED. I REDUCED THE SPEED TO 45 MPH. WHILE TRYING TO DIAGNOSE, I STARTED TO INCREASE MY SPEED AND AT 55 MPH I HIT A BUMP IN THE ROAD AND IT STARTED SHAKING VIOLENTLY AGAIN. I'VE TAKEN MY VEHICLE TO THE RR DEALER SEVERAL TIMES FOR SERVICE AND EXPLAINED THE PROBLEM AT THOSE SPEEDS AND WAS TOLD, I JUST NEEDED AN ALIGNMENT. NEEDLESS TO SAY THAT WAS NOT SOLUTION. I CONDUCTED RESEARCH ONLINE AND SAW THAT THERE WERE OTHER RR FOLKS WITH THE SAME COMPLAINT. FOLLOWING THEIR LEAD, I PURCHASED AND REPLACED THE DRAG LINK AND TRACK ROD & STABIL
Mileage: 180,000
WHILE DRIVING AT 60 MPH ON THE MARYLAND 495 BELTWAY (HIGHWAY) MY VEHICLE (STEERING WHEEL, BODY OF VEHICLE, MYSELF, ETC.) JUST STARTED SHAKING VIOLENTLY AND EXTREMELY HARD TO CONTROL. I WAS HORRIFIED AND AT THE SAME TIME I HAD TO LOOK OUT FOR OTHER VEHICLES ON ALL SIDES WHILE I SLOWED DOWN TO 45 MPH. NOW, DOWN THE ROAD AND WITH VERY LIGHT TRAFFIC NEAR, I STARTED INCREASING MY SPEED TO 55-60 TO SEE WHAT WAS WRONG AND AROUND 60 MPH THE VIOLENT SHAKING STARTED. I REDUCED THE SPEED TO 45 MPH. WHILE TRYING TO DIAGNOSE, I STARTED TO INCREASE MY SPEED AND AT 55 MPH I HIT A BUMP IN THE ROAD AND IT STARTED SHAKING VIOLENTLY AGAIN. I'VE TAKEN MY VEHICLE TO THE RR DEALER SEVERAL TIMES FOR SERVICE AND EXPLAINED THE PROBLEM AT THOSE SPEEDS AND WAS TOLD, I JUST NEEDED AN ALIGNMENT. NEEDLESS TO SAY THAT WAS NOT SOLUTION. I CONDUCTED RESEARCH ONLINE AND SAW THAT THERE WERE OTHER RR FOLKS WITH THE SAME COMPLAINT. FOLLOWING THEIR LEAD, I PURCHASED AND REPLACED THE DRAG LINK AND TRACK ROD & STABIL
Mileage: 180,000
DRIVING ON THE FREEWAY GOING ABOUT 55 MPH THE CAR STARTED SHAKING I ALMOST HIT A CAR AND COULD HAVE DROVE OFF THE SIDE OF THE FREEWAY AS I LOST CONTROL OF THE VEHICLE I WAS SO SCARED THERE WAS NO WARNING. I'M STILL HAVING CHEST PAINS FROM THIS INCIDENT THIS MORNING. I HAD TO PAY OVER 100.00 JUST TO HAVE IT TOWED BACK HOME. NOT SURE HOW I'M GOING TO PAY FOR IT AND DON'T KNOW WHAT TO DO NOW. *TR
Mileage: 139,776
FRONT DIFF FAILURE. *TR
Mileage: 103,000
PULLED UP AT TRAFFIC LIGHTS, ON GREEN WENT TO PULL AWAY, DRIVE WOULD NOT ENGAGE. SELECTED NEUTRAL THEN DRIVE TO HEAR LOUD GRINDING NOISE. SELECTED NEUTRAL AGAIN AND CALLED WRECKER TO RECOVER. LAND ROVER DEALER REPORTED MIS-ALIGNMENT OF FRONT DIFFERENTIAL, CAUSING FRONT DIFF SPLINES TO FAIL. REPAIR COSTS $1,000. *TR
Mileage: 92,000
TL*THE CONTACT OWNS A 2002 LAND ROVER RANGE ROVER. WHILE DRIVING 65 MPH, THE GEAR SHAFT BEGAN MAKING A LOUD NOISE AND THE VEHICLE SHUT OFF. THE CONTACT WAS ABLE TO PULL OVER, BUT THE VEHICLE WOULD NOT REMAIN IN PARK. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT THE DIFFERENTIAL NEEDED TO BE REPLACED AT THE COST OF $2,200. THE CURRENT AND FAILURE MILEAGES WERE 33,000.
Mileage: 33,000
TL*THE CONTACT OWNS A 2002 LAND ROVER RANGE ROVER. THE CONTACT STATED THAT THE DOOR LOCKS JAM AND THE VEHICLE DOORS ARE UNABLE TO BE OPENED. THERE WERE NO WARNING INDICATORS AND THE FAILURE OCCURRED INTERMITTENTLY. THE DEALER DIAGNOSED THE CAUSE OF FAILURE AS THE DRIVER'S DOOR CAM KIT. THE DEALER REPLACED THE PART, HOWEVER, THE FAILURE CONTINUES TO OCCUR INTERMITTENTLY. THE PURCHASE DATE, ENGINE SIZE, AND CURRENT MILEAGE WERE UNKNOWN. THE FAILURE MILEAGE WAS 100. THE SPEAKERS WERE FUZZY, THE BATTERY WOULD DISCONNECT, THE RADIO WAS REPLACED, THE AIR SUSPENSION FAILED, THE FRONT AND LEFT AIR BAGS WERE LEAKING, THE HEATER CORE O-RINGS WERE LEAKING, THE RADIATOR FAILED, VALVE COVER GASKETS WERE LEAKING, THE DRIVE BELT HAD WORN OUT, THE WATER PUMP WAS LEAKING. UPDATED 07/15/07. *JB
Mileage: 100
TL*THE CONTACT OWNS A 2002 LAND ROVER RANGE ROVER. THE CONTACT STATED THAT THE DOOR LOCKS JAM AND THE VEHICLE DOORS ARE UNABLE TO BE OPENED. THERE WERE NO WARNING INDICATORS AND THE FAILURE OCCURRED INTERMITTENTLY. THE DEALER DIAGNOSED THE CAUSE OF FAILURE AS THE DRIVER'S DOOR CAM KIT. THE DEALER REPLACED THE PART, HOWEVER, THE FAILURE CONTINUES TO OCCUR INTERMITTENTLY. THE PURCHASE DATE, ENGINE SIZE, AND CURRENT MILEAGE WERE UNKNOWN. THE FAILURE MILEAGE WAS 100. THE SPEAKERS WERE FUZZY, THE BATTERY WOULD DISCONNECT, THE RADIO WAS REPLACED, THE AIR SUSPENSION FAILED, THE FRONT AND LEFT AIR BAGS WERE LEAKING, THE HEATER CORE O-RINGS WERE LEAKING, THE RADIATOR FAILED, VALVE COVER GASKETS WERE LEAKING, THE DRIVE BELT HAD WORN OUT, THE WATER PUMP WAS LEAKING. UPDATED 07/15/07. *JB
Mileage: 100
TL*THE CONTACT OWNS A 2002 LAND ROVER RANGE ROVER. THE CONTACT STATED THAT THE DOOR LOCKS JAM AND THE VEHICLE DOORS ARE UNABLE TO BE OPENED. THERE WERE NO WARNING INDICATORS AND THE FAILURE OCCURRED INTERMITTENTLY. THE DEALER DIAGNOSED THE CAUSE OF FAILURE AS THE DRIVER'S DOOR CAM KIT. THE DEALER REPLACED THE PART, HOWEVER, THE FAILURE CONTINUES TO OCCUR INTERMITTENTLY. THE PURCHASE DATE, ENGINE SIZE, AND CURRENT MILEAGE WERE UNKNOWN. THE FAILURE MILEAGE WAS 100. THE SPEAKERS WERE FUZZY, THE BATTERY WOULD DISCONNECT, THE RADIO WAS REPLACED, THE AIR SUSPENSION FAILED, THE FRONT AND LEFT AIR BAGS WERE LEAKING, THE HEATER CORE O-RINGS WERE LEAKING, THE RADIATOR FAILED, VALVE COVER GASKETS WERE LEAKING, THE DRIVE BELT HAD WORN OUT, THE WATER PUMP WAS LEAKING. UPDATED 07/15/07. *JB
Mileage: 100
TL*THE CONTACT OWNS A 2002 LAND ROVER RANGE ROVER. THE CONTACT STATED THAT THE DOOR LOCKS JAM AND THE VEHICLE DOORS ARE UNABLE TO BE OPENED. THERE WERE NO WARNING INDICATORS AND THE FAILURE OCCURRED INTERMITTENTLY. THE DEALER DIAGNOSED THE CAUSE OF FAILURE AS THE DRIVER'S DOOR CAM KIT. THE DEALER REPLACED THE PART, HOWEVER, THE FAILURE CONTINUES TO OCCUR INTERMITTENTLY. THE PURCHASE DATE, ENGINE SIZE, AND CURRENT MILEAGE WERE UNKNOWN. THE FAILURE MILEAGE WAS 100. THE SPEAKERS WERE FUZZY, THE BATTERY WOULD DISCONNECT, THE RADIO WAS REPLACED, THE AIR SUSPENSION FAILED, THE FRONT AND LEFT AIR BAGS WERE LEAKING, THE HEATER CORE O-RINGS WERE LEAKING, THE RADIATOR FAILED, VALVE COVER GASKETS WERE LEAKING, THE DRIVE BELT HAD WORN OUT, THE WATER PUMP WAS LEAKING. UPDATED 07/15/07. *JB
Mileage: 100
TL*THE CONTACT OWNS A 2002 LAND ROVER RANGE ROVER. THE CONTACT STATED THAT THE DOOR LOCKS JAM AND THE VEHICLE DOORS ARE UNABLE TO BE OPENED. THERE WERE NO WARNING INDICATORS AND THE FAILURE OCCURRED INTERMITTENTLY. THE DEALER DIAGNOSED THE CAUSE OF FAILURE AS THE DRIVER'S DOOR CAM KIT. THE DEALER REPLACED THE PART, HOWEVER, THE FAILURE CONTINUES TO OCCUR INTERMITTENTLY. THE PURCHASE DATE, ENGINE SIZE, AND CURRENT MILEAGE WERE UNKNOWN. THE FAILURE MILEAGE WAS 100. THE SPEAKERS WERE FUZZY, THE BATTERY WOULD DISCONNECT, THE RADIO WAS REPLACED, THE AIR SUSPENSION FAILED, THE FRONT AND LEFT AIR BAGS WERE LEAKING, THE HEATER CORE O-RINGS WERE LEAKING, THE RADIATOR FAILED, VALVE COVER GASKETS WERE LEAKING, THE DRIVE BELT HAD WORN OUT, THE WATER PUMP WAS LEAKING. UPDATED 07/15/07. *JB
Mileage: 100
WHILE DRIVING ON I-75 THE VEHICLE WOULD NOT ACCELERATE AND SHIFT GEARS. IT STARTED STALLING AND WOULD DO THE SAME THING AFTER THE ENGINE WAS TURNED OFF AND ON AGAIN. WE DROVE 50-55 MPH ON A HIGHWAY WITH 18 WHEELERS CAREENING AROUND US. TOOK THE VEHICLE TO THE DEALERSHIP, WE WERE TOLD THAT IT NEEDED A NEW TRANSMISSION. NO EXPLANATION WAS GIVEN AS TO WHY WITH A VEHICLE BARELY 5 YEARS OLD AND ONLY HAD 42,000 MILES ACCRUED. WE TOOK IT TO A PRIVATE TRANSMISSION SHOP AND THEY FOUND THE DEFECT. THERE WAS A CRACK ON THE REVERSE PISTON WHICH LAND ROVER WAS APPARENTLY AWARE OF BECAUSE AN UPDATED PISTON WAS MANUFACTURED. ALL WE WOULD LIKE WAS A REFUND FOR THE REPAIRS DONE BUT WE WERE TOLD NO BECAUSE WE DIDN'T GO TO THE DEALERSHIP. IF IT WEREN'T FOR THE PRIVATE SHOP, WE WOULDN'T HAVE KNOWN ABOUT THE DEFECT IN THE FIRST PLACE. I STILL HAVE THE PISTON AND THE CRACK IS CLEARLY VISIBLE. *AK
TL*- WHILE DRIVING AT 10 MPH AND MERGING ONTO THE HIGHWAY THE REAR AXLE OF THE 2002 LAND ROVER RANGE ROVER CRACKED IN HALF ON THE RIGHT PASSENGER'S SIDE OF THE VEHICLE. THE VEHICLE DID NOT HAVE ANY CONTACT WITH ANY BUMPS OR ROAD HAZARD. THE DEALER STATED THAT THE CRACK ON THE AXLE WAS VERY ABNORMAL FOR THE VEHICLE. THE FAILURE MILEAGE WAS AT 69,000.*AK
Mileage: 69,000
ON THE EVENING OF 24TH JAN 2007 I WAS LEAVING THE MOTORWAY TO JOIN ANOTHER MAJOR ROAD, WHEN I LOST ALL DRIVE TO MY 2002 RANGE ROVER. THERE WAS NO INDICATION OR NOISE LEADING UP TO THE LOSS OF DRIVE, AND THEN THERE WAS A LOUD GRINDING NOISE AND THE COMPUTER INSTRUCTED ME TO ENGAGE NEUTRAL. I ENGAGED NEUTRAL AND COASTED LUCKILY ENOUGH FOR 100 YARDS TO A PULL IN OFF THE ROAD, AND AWAITED MY AA RECOVERY TO RECOVER THE VEHICLE. UNKNOWINGLY MY CAR HAD MISSED THE LAST SERVICE BY 6,000 MILES, AND THE MANUFACTURERS WARRANTY HAS EXPIRED. HOWEVER I HAVE TAKEN THE MATTER UP DIRECT WITH LANDROVER AND EXPLAINED THAT THE MAIN DEALER HAS ALLAYS SERVICED THE VEHICLE, AND USUALLY GAVE A TELEPHONE CALL/LETTER TO ADVISE THE VEHICLE WOULD NEED A SERVICE BUT HAD NOT DONE SO ON THIS OCCASION. AFTER MUCH PUSHING LANDROVER ARE ONLY CONTRIBUTING 33% TOWARDS THE REPAIR, THEREFORE I HAVE INSTRUCTED THE GARAGE TO RETURN THE PARTS TO ME FOR AN INDEPENDENT ENGINEERS REPORT TO BE CARRIED OUT. AS I BELIEVE THIS IS A
Mileage: 76,461
ON THE EVENING OF 24TH JAN 2007 I WAS LEAVING THE MOTORWAY TO JOIN ANOTHER MAJOR ROAD, WHEN I LOST ALL DRIVE TO MY 2002 RANGE ROVER. THERE WAS NO INDICATION OR NOISE LEADING UP TO THE LOSS OF DRIVE, AND THEN THERE WAS A LOUD GRINDING NOISE AND THE COMPUTER INSTRUCTED ME TO ENGAGE NEUTRAL. I ENGAGED NEUTRAL AND COASTED LUCKILY ENOUGH FOR 100 YARDS TO A PULL IN OFF THE ROAD, AND AWAITED MY AA RECOVERY TO RECOVER THE VEHICLE. UNKNOWINGLY MY CAR HAD MISSED THE LAST SERVICE BY 6,000 MILES, AND THE MANUFACTURERS WARRANTY HAS EXPIRED. HOWEVER I HAVE TAKEN THE MATTER UP DIRECT WITH LANDROVER AND EXPLAINED THAT THE MAIN DEALER HAS ALLAYS SERVICED THE VEHICLE, AND USUALLY GAVE A TELEPHONE CALL/LETTER TO ADVISE THE VEHICLE WOULD NEED A SERVICE BUT HAD NOT DONE SO ON THIS OCCASION. AFTER MUCH PUSHING LANDROVER ARE ONLY CONTRIBUTING 33% TOWARDS THE REPAIR, THEREFORE I HAVE INSTRUCTED THE GARAGE TO RETURN THE PARTS TO ME FOR AN INDEPENDENT ENGINEERS REPORT TO BE CARRIED OUT. AS I BELIEVE THIS IS A
Mileage: 76,461
DT*: THE CONTACT STATED THE VEHICLE HAD A MISALIGNMENT OF THE FRONT DIFFERENTIAL TO A TRANSFER BOX AS A RESULT OF PREMATURE WEAR OF FRONT DIFFERENTIAL SPLINES. THE SERVICE DEALER WAS UNABLE TO FIX THE PROBLEM.*AK
2002 LAND ROVER E.A.S IS INACTIVE. SERVICE DEPARTMENT FOUND CODE RIGHT REAR VALVE STUCK CLOSED. VALVE BLOCK THERMAL SWITCH SHORTED AND COMPRESSOR INOPERATIVE WHILE FILLING SYSTEM. *TS ***NO ANSWER REQUIRED*** THE CONSUMER STATED THE ELECTRIC AIR SUSPENSION COLLAPSED. THE VALVE COVER GASKET WAS REPLACED, BUT IT WAS LEAKING OIL. THE EXHAUST VALVE WAS STUCK. THE CD PLAYER WAS REPLACED
Mileage: 38,929
2002 LAND ROVER E.A.S IS INACTIVE. SERVICE DEPARTMENT FOUND CODE RIGHT REAR VALVE STUCK CLOSED. VALVE BLOCK THERMAL SWITCH SHORTED AND COMPRESSOR INOPERATIVE WHILE FILLING SYSTEM. *TS ***NO ANSWER REQUIRED*** THE CONSUMER STATED THE ELECTRIC AIR SUSPENSION COLLAPSED. THE VALVE COVER GASKET WAS REPLACED, BUT IT WAS LEAKING OIL. THE EXHAUST VALVE WAS STUCK. THE CD PLAYER WAS REPLACED
Mileage: 38,929
2002 LAND ROVER E.A.S IS INACTIVE. SERVICE DEPARTMENT FOUND CODE RIGHT REAR VALVE STUCK CLOSED. VALVE BLOCK THERMAL SWITCH SHORTED AND COMPRESSOR INOPERATIVE WHILE FILLING SYSTEM. *TS ***NO ANSWER REQUIRED*** THE CONSUMER STATED THE ELECTRIC AIR SUSPENSION COLLAPSED. THE VALVE COVER GASKET WAS REPLACED, BUT IT WAS LEAKING OIL. THE EXHAUST VALVE WAS STUCK. THE CD PLAYER WAS REPLACED
Mileage: 38,929
2002 LAND ROVER E.A.S IS INACTIVE. SERVICE DEPARTMENT FOUND CODE RIGHT REAR VALVE STUCK CLOSED. VALVE BLOCK THERMAL SWITCH SHORTED AND COMPRESSOR INOPERATIVE WHILE FILLING SYSTEM. *TS ***NO ANSWER REQUIRED*** THE CONSUMER STATED THE ELECTRIC AIR SUSPENSION COLLAPSED. THE VALVE COVER GASKET WAS REPLACED, BUT IT WAS LEAKING OIL. THE EXHAUST VALVE WAS STUCK. THE CD PLAYER WAS REPLACED
Mileage: 38,929
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology - how this data is sourced, computed, and verified.