Total Complaints
55 filings
LAND ROVER NEW RANGE ROVER · model year
55 NHTSA complaints, 8 crash reports, and 1 active recall for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2004LAND ROVERNEW RANGE ROVER carries 55 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 8 crashes, 0 fires, 5 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2004 NEW RANGE ROVER is power train:driveline:differential unit with 19 filings, followed by power train:driveline:driveshaft (8) and equipment (3). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 1 active recall campaign, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 12 investigation files overlapping the 2004 NEW RANGE ROVER, and 3 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
55 filings
Crashes Reported
8 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT | 19 |
| POWER TRAIN:DRIVELINE:DRIVESHAFT | 8 |
| EQUIPMENT | 3 |
| POWER TRAIN:DRIVELINE | 3 |
| POWER TRAIN:AUTOMATIC TRANSMISSION | 2 |
| SUSPENSION | 2 |
| POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE) | 2 |
| STEERING | 2 |
| FUEL/PROPULSION SYSTEM | 2 |
| ELECTRONIC STABILITY CONTROL (ESC) | 2 |
| STEERING:COLUMN | 1 |
| POWER TRAIN:DRIVELINE:CONSTANT VELOCITY JOINT | 1 |
| ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR | 1 |
| ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH | 1 |
| POWER TRAIN:MANUAL TRANSMISSION:FLOOR SHIFT ASSEMBLY | 1 |
ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH DYNAMIC STABILITY CONTROL MAY HAVE BEEN FITTED WITH A YAW RATE SENSOR THAT HAS INTERNALLY DELAMINATED, WHICH COULD ACTUATE THE SYSTEM INCORRECTLY.
I HAVE TO REPLACE MY FUEL PUMP TWO TIMES IT COST ME OVER $2,000 AND NOW MY STEERING COLUMN ISN'T WORKING MY KEY WON'T TURN I TESTED IT BY TAKING THE FUSE OUT AND DISCONNECTING THE BATTERY STILL NOTHING WENT TO A CURRENT RANGE ROVER SPOT AND THEY SAID THAT'S COMMON IN THOSE VEHICLES WITH THE STEERING COLUMN GOING OUT WHICH MAKES THE KEY NOT TURN I HOPE THAT YOU GUYS CAN REALLY RESOLVE THIS SITUATION BECAUSE FOR THIS TO BE AN OLD VEHICLE I'M SPENDING A LOT OF MONEY OUT OF MY POCKET THANK YOU
I HAVE TO REPLACE MY FUEL PUMP TWO TIMES IT COST ME OVER $2,000 AND NOW MY STEERING COLUMN ISN'T WORKING MY KEY WON'T TURN I TESTED IT BY TAKING THE FUSE OUT AND DISCONNECTING THE BATTERY STILL NOTHING WENT TO A CURRENT RANGE ROVER SPOT AND THEY SAID THAT'S COMMON IN THOSE VEHICLES WITH THE STEERING COLUMN GOING OUT WHICH MAKES THE KEY NOT TURN I HOPE THAT YOU GUYS CAN REALLY RESOLVE THIS SITUATION BECAUSE FOR THIS TO BE AN OLD VEHICLE I'M SPENDING A LOT OF MONEY OUT OF MY POCKET THANK YOU
I HAVE TO REPLACE MY FUEL PUMP TWO TIMES IT COST ME OVER $2,000 AND NOW MY STEERING COLUMN ISN'T WORKING MY KEY WON'T TURN I TESTED IT BY TAKING THE FUSE OUT AND DISCONNECTING THE BATTERY STILL NOTHING WENT TO A CURRENT RANGE ROVER SPOT AND THEY SAID THAT'S COMMON IN THOSE VEHICLES WITH THE STEERING COLUMN GOING OUT WHICH MAKES THE KEY NOT TURN I HOPE THAT YOU GUYS CAN REALLY RESOLVE THIS SITUATION BECAUSE FOR THIS TO BE AN OLD VEHICLE I'M SPENDING A LOT OF MONEY OUT OF MY POCKET THANK YOU
MY ALTERNATOR STARTED GOING OUT AND AS MY CAR WAS DYING OUT IT STARTED SPEEDING UP I WAS TRYING TO PUSH ON THE BREAK AND I GOT TO TRY TO PUSH ON THE BRAKE IT WOULD ONLY FORCE THE CAR TO GO FORWARD SO I WAS JUST RELEASE MY FOOT OFF THE BRAKE AND JUST LET THE CARGO AND THE CAR HAD WENT AROUND IN CIRCLES UNTIL IT DIED OUT THEN I TRIED TO GET A JUMP FROM A BUS DRIVER
I WAS DRIVING 75 MPH ON HIGHWAY ON JUNE 1ST, 2016 WHEN A LOUD GRINDING NOICE OCCURRED IN THE FRONT END FOLLOWED BY LOSS OF DRIVE TRAIN. CAR ALMOST LOST CONTROL BUT WAS ABLE TO COAST TO SIDE OF ROAD. THE CAR WOULD STILL ROLL WHILE IN PARK AND FINALLY HAD TO PUT EMERGENCY BRAKE TO STOP IT. A PUT IN NEUTRAL WARNING CAME ON IN DASH AND I SHUT THE MOTOR OFF AND LEFT ON THE SIDE OF THE ROAD. THIS WAS A SCARY AND DANGEROUS EXPERIENCE AND I WOULD LIKE TO KNOW WHAT MY OPTIONS ARE AND IF THIS IS A RECALL WHAT CAN I DO AFTER IT HAS FAILED.
THE CATALYTIC CONVERTER ON MY CAR HAS A KNOWN DEFECT WHICH WAS COVERED UNDER LAND ROVER EXTENDED WARRANT PROGRAM Q058. ON MY SPECIFIC CAR, THE WARRANTY PERIOD EXPIRED ON MAY 11, 2015. AN INDEPENDENT MECHANIC DIAGNOSED A BAD CATALYTIC CONVERTER ON MY CAR IN FEB 04, 2014 AND TOLD ME ABOUT THE EXTENDED WARRANT PROGRAM COVERING THIS KNOWN ISSUE. I MADE SEVERAL ATTEMPTS TO SCHEDULE AN APPOINTMENT WITH LAND ROVER MANHATTAN DEALERSHIP BUT WASN'T SUCCESSFUL IN GETTING AN APPOINTMENT UNTIL AFTER THE WARRANTY EXPIRED. LAND ROVER IS REFUSING TO COVER THE REPAIR AND I HAVE BEEN TOSSED BACK AND FORTH BETWEEN THE LAND ROVER DEALER AND CORPORATE OFFICE. I THINK LAND ROVER WAITED UNTIL AFTER THE WARRANTY EXPIRED SO THEY CAN AVOID PAYING FOR THE REPAIR.
Mileage: 119,700
THIS IS WHAT I SENT TO LAND ROVER USA LAST NIGHT. HAVE NOT HEARD FROM THEM YET. "MY 2004 RANGE ROVER SUDDENLY ACCELERATED AT A VERY HIGH SPEED FOR A FEW SECONDS WHILE I WAS PARKING CAUSING DAMAGE TO THE CAR AND PROPERTY. ALSO NONE OF THE AIRBAGS DEPLOYED EVEN THOUGH THE IMPACT WAS SEVERE. I WOULD LIKE TO BE INFORMED OF ANY SUCH ISSUES AND WHAT STEPS WERE TAKEN TO CORRECT THEM. I WOULD ALSO LIKE TO KNOW WHAT RECOURSE I HAVE. I WILL BE CONTACTING THE NHTSA TO GET THEIR INPUT." AFTER THE SHOCK WORE OFF I HAD A CLOSER EXAMINATION OF THE INCIDENT AND I AM NOW POSITIVE THAT THE ACCELERATION WAS NOT BY ME. THERE IS EVIDENCE(SKID MARKS) TO SHOW THAT BRAKE WAS APPLIED FROM THE VERY BEGINNING. I WOULD APPRECIATE IT IF THE NHTSA CAN FURTHER INVESTIGATE THIS INCIDENT. I HAVE THE CAR AT THE PLACE OF THE INCIDENT AND NOTHING HAS YET BEEN TOUCHED. THANK YOU *TR
Mileage: 96,606
THIS IS WHAT I SENT TO LAND ROVER USA LAST NIGHT. HAVE NOT HEARD FROM THEM YET. "MY 2004 RANGE ROVER SUDDENLY ACCELERATED AT A VERY HIGH SPEED FOR A FEW SECONDS WHILE I WAS PARKING CAUSING DAMAGE TO THE CAR AND PROPERTY. ALSO NONE OF THE AIRBAGS DEPLOYED EVEN THOUGH THE IMPACT WAS SEVERE. I WOULD LIKE TO BE INFORMED OF ANY SUCH ISSUES AND WHAT STEPS WERE TAKEN TO CORRECT THEM. I WOULD ALSO LIKE TO KNOW WHAT RECOURSE I HAVE. I WILL BE CONTACTING THE NHTSA TO GET THEIR INPUT." AFTER THE SHOCK WORE OFF I HAD A CLOSER EXAMINATION OF THE INCIDENT AND I AM NOW POSITIVE THAT THE ACCELERATION WAS NOT BY ME. THERE IS EVIDENCE(SKID MARKS) TO SHOW THAT BRAKE WAS APPLIED FROM THE VERY BEGINNING. I WOULD APPRECIATE IT IF THE NHTSA CAN FURTHER INVESTIGATE THIS INCIDENT. I HAVE THE CAR AT THE PLACE OF THE INCIDENT AND NOTHING HAS YET BEEN TOUCHED. THANK YOU *TR
Mileage: 96,606
LESS THAN A YEAR AGO, ON MY 04 RR, I RECEIVED AN MESSAGE ACROSS MY ODOMETER SAYING "AIR SUSPENSION INACTIVE" TOOK IT TO THE DEALER ON 2-1-2008, THE DEALER CHARGED ME $50 TO "CLEARED THE CODES" AND THEY COULD NOT FIND ANYTHING ELSE WRONG WITH IT. FAST-FORWARD TO 1-15-2009, I RECEIVED THE SAME MESSAGE AGAIN, TOOK IT BACK TO THE DEALERSHIP, THIS TIME THEY MENTION I NEEDED A NEW COMPRESSOR, WHICH WILL COST ME $1550. VERY INTERESTING, WHEN I TOOK IT IN WHILE MY VEHICLE WAS STILL UNDER WARRANTY THEY COULDN'T IDENTIFIED THE ISSUE FROM SEVERAL VISIT I HAVE MADE IN THE PAST CONCERNING THIS ISSUE, NOW MY VEHICLE IS NO LONGER UNDER WARRANTY, THIS MIRACLE FIX JUST POP UP. VERY DISAPPOINTED WITH THIS DEALERSHIP AND LANDROVER, TO HAVE SUCH A LONG COMPANY TRADITION AND A REPUTABLE NAME, BUT TIMES LIKE THIS, THEY WOULD NOT STEP UP AND BE ACCOUNTABLE. *TR
Mileage: 32,000
NO PROBLEMS OBSERVED WITH THE CAR. SUDDENLY THE STEERING WHEEL BECAME LOOSE AND FELL DOWN TO A POSITION WHERE THE BOTTOM OF THE WHEEL WAS STUCK BETWEEN MY LEGS. THE TILT MECHANISM FAILED WHILE THE CAR WAS THE MOVING AND THE WHEEL, ALTHOUGH ATTACHED TO THE CAR, WAS FORCED DOWN ONTO MY LEGS. STEERING WHEEL WOULD NO LONGER STAY IN A DRIVABLE POSITION WITHOUT $1300 REPLACEMENT OF STEERING COLUMN. THIS WAS A COMMON PROBLEM WITH RANGE ROVERS (IT WAS EASY TO FIND MANY OTHERS ONLINE WITH A SIMILAR PROBLEM) AND LAND ROVER HAD A RECALL ON ANOTHER PART A YEAR AGO, WHICH THEY DENY HAD ANY IMPACT ON THIS. SPOKE TO DEALER AND LAND ROVER NORTH AMERICA, NO COMPENSATION WAS OBTAINED, THEY WERE NOT INTERESTED IN THE FAULT. ONE DEALER TOLD ME SOME CUSTOMERS HAD THIS PROBLEM MULTIPLE TIMES AND HAD THE STEERING COLUMN REPLACED MULTIPLE TIMES BEFORE 50,000 MILES. UNACCEPTABLE ON AN $80,000 CAR. DANGEROUS *TR
Mileage: 47,000
DRIVING OVER 60MPH WHEN MESSAGE ALERT SAYING TRANS FAILSAFE PROG APPEARS. A LOUD GRINDING NOISE IS HEARD AND THE MESSAGE ALERT SYSTEM INFORMS ME TO PUT THE VEHICLE IN NEUTRAL. WHICH I IMMEDIATELY DO. I HAD TO COAST IN HEAVY TRAFFIC TO THE EMERGENCY LANE AND WAIT FOR TOW TRUCK. ANY ATTEMPT TO PUT THE VEHICLE IN ANYTHING OTHER THAN NEUTRAL RESULTS IN LOUD GRINDING NOISE. IT IS AN 2004 RANGE ROVER WITH APPROX 73000 MILES. WHEN TOW TRUCK ARRIVED WE BOTH NOTICED A LARGE STAIN UNDER THE CAR AS SOME TYPE OF FLUID HAD BEGAN TO LEAK AS I WAITED FOR THE TOW TRUCKS ARRIVAL. *TR
Mileage: 73,000
MY 2004 LAND ROVER RANGE ROVER HAS FRONT DIFFERENTIAL PROBLEM, WAS DRIVING ON HIGHWAY AND WITH OUT ANY NOTICE CAR LOST ALL POWER AND COULDN'T MOVE. *TR
Mileage: 60,490
THE DRIVESHAFT GAVE OUT ON THE VEHICLE. THIS HAS HAPPEN TO NUMEROUS PEOPLE. *TR
Mileage: 74
DRIVING ON CITY STREETS, ABOUT TO ENTER THE FREEWAY, THE VEHICLE LOST POWER, MAKING AWFUL MECHANICAL NOISES. THE ENGINE WAS RUNNING BUT PRESSING ON THE ACCELERATOR RESULTED IN METALLIC CRUNCHING NOISE AND NO MOVEMENT. I WAS STRANDED, THE VEHICLE WAS TOWED SOME 35 TO THE PURCHASING DEALER. I WAS INFORMED THAT THE FRONT DIFFERENTIAL / DRIVE SHAFT FAILED AND WILL BE REPLACED. THIS IS THE SECOND SUCH FAILURE. THE FIRST OCCURRED IN OCTOBER 2006. LUCKILY BOTH TIMES WERE AT SLOW SPEEDS, CLOSE TO HOME, AND DURING THE DAY. IF THIS CATASTROPHIC FAILURE OF THE FRONT DIFFERENTIAL / DRIVE SHAFT WERE TO OCCUR AT SPEED?I HATE TO THINK OF THE ACCIDENT THAT MIGHT HAPPEN, THE DAMAGE AND INJURIES THAT MIGHT OCCUR. THIS IS A SERIOUS DESIGN FLAW WHICH THE COMPANY NEEDS TO ADDRESS WITH A NEW DESIGN TO REPLACE THE DEFECT AND DANGEROUS DESIGN. *TR
Mileage: 51,000
FRONT DIFFERENTIAL AND DRIVE TRAIN FAILURE 2ED TIME IN LESS THAN 12 MONTHS. THIS IS A KNOWN PROBLEM WITH ALL 03-05 RANGE ROVERS, BUT YET THE DEALERSHIP CONTINUES TO BAND-AID THE PROBLEM. *CN
Mileage: 48,000
FRONT DIFFERENTIAL AND DRIVE TRAIN FAILURE 2ED TIME IN LESS THAN 12 MONTHS. THIS IS A KNOWN PROBLEM WITH ALL 03-05 RANGE ROVERS, BUT YET THE DEALERSHIP CONTINUES TO BAND-AID THE PROBLEM. *CN
Mileage: 48,000
FRONT DIFFERENTIAL AND DRIVE TRAIN FAILURE 2ED TIME IN LESS THAN 12 MONTHS. THIS IS A KNOWN PROBLEM WITH ALL 03-05 RANGE ROVERS, BUT YET THE DEALERSHIP CONTINUES TO BAND-AID THE PROBLEM. *CN
Mileage: 48,000
2004 RANGE ROVER WENT DEAD IN THE MIDDLE OF THE STREET DUE TO SHAFT/DIFFERENTIAL FAILURE. *TR
DRIVING ON HIGHWAY AND TRANSMISSION FAILED. 2004 LAND ROVER RANGE ROVER WITH 53K MILES. FRONT DIFFERENTIAL AND DRIVE SHAFT SPLINES WORN DOWN. REPAIRED AND REPLACED. *TR
Mileage: 53,000
DRIVING ON HIGHWAY AND TRANSMISSION FAILED. 2004 LAND ROVER RANGE ROVER WITH 53K MILES. FRONT DIFFERENTIAL AND DRIVE SHAFT SPLINES WORN DOWN. REPAIRED AND REPLACED. *TR
Mileage: 53,000
Rear Seat Belt Stitching Failure and Detachment
2014-2017 Land Rover Range Rover Sport (L494) front steering knuckle fractures
High Voltage Coolant Heaters may fail to defrost windshield
Loss of Brake Power Assist
Spoiler Cover Detachment
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.