2004 LAND ROVER DISCOVERY II

POWER TRAIN:DRIVELINE:DRIVESHAFT

JAGUAR LAND ROVER NORTH AMERICA, INC. (LAND ROVER) IS RECALLING CERTAIN REAR DRIVESHAFT COUPLINGS, LAND ROVER BRANDED PART NUMBER TVF100010, MANUFACTURED FROM APRIL 2011 THROUGH NOVEMBER 2011, SOLD FOR USE AS SERVICE PARTS FOR CERTAIN MODEL YEAR 1995-1999 DISCOVERY, 1999-2004 DISCOVERY II, AND 1995

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

CERTAIN SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARDS NO. 105, "HYDRAULIC AND ELECTRIC BRAKE SYSTEMS," AND NO. 135, "PASSENGER CAR BRAKE SYSTEMS." THE ANTI-LOCK BRAKING SYSTEM (ABS) MODULATOR VALVE COVER RETAINING BOLTS CAN CRACK DUE TO STRES

VEHICLE IN MOTION TRAVELING AT APPROX 5-7 MPH. ZIP CODE 06615 WHEN 3 ABS SENSOR LIGHTS WENT ON 1. HILL DESCENT 2. ABS 3.TRACTION CONTROL. RECENT ABS SHUTTLE SWITCH REPLACED FOR SAME REPORTED SENSOR LIGHTS FAILURE. VEHICLE WAS NOT ON AN INCLINE AND AT AN INTERSECTION AND LIGHT. AFTER PASSING INTERSECTION CARS WERE ENTERING STREET FROM SIDE. TRIED TO SLOW DOWN AS CAR PULLED OUT AND COULD NOT. ANOTHER CAR PULLED OUT.. TRIED TO MOVE AROUND CAR SINCE CAR WOULD NOT SLOW DOWN. UPON PUTTING MORE PRESSURE ANTI LOCK VIBRATION BEGAN AND CAR HAD SENSATION OF ' LOCKING UP ' ON A WHEEL AND FELT AS IF THE CAR WAS EITHER SLIDING OR 'NOT HAVING ANY BRAKE' CONTROL. AND STEERING SEEMED TO BE AFFECTED. HAD TO CROSS ONCOMING CAR LANE TO VEER AWAY FROM CARS PULLING INTO MY LINE AS CAR WAS NOT HANDLING PROPERLY. HAD TO GO OFF THE FAR LEFT SIDE OF ROAD ONTO SIDEWALK, GRASS OF A PRIVATE RESIDENCE LAWN AND WENT THROUGH A FENCE. WHEN I TOOK MY FOOT OFF THE BRAKE AND BEGAN TO BRAKE AGAIN THE SENSATION WAS AS IF

Mileage: 91,000

TL* THE CONTACT OWNS A 2004 LAND ROVER DISCOVERY II. THE CONTACT STATED THAT WHILE AT A STOP LIGHT, THE OIL PRESSURE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THAT THE OIL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. *

Mileage: 70,000

DISCOVERY LAND ROVER DEFECT IN THE OIL PUMP, IT EXPLODED, HEARD A LOUD BANG AND IT DAMAGED ENGINE, THE CAR IS NOW JUNK AND I AM NOT BUYING ANOTHER EXPENSIVE PART FOR THIS VEHICLE. THERE ARE FORUMS ALL OVER THE INTERNET OF THIS HAPPENING TO MANY PEOPLE. HAD TO CAREFULLY PULL OVER ON THE HIGHWAY AT HIGH SPEED AS THIS COULD HAVE CAUSED AN ACCIDENT. *TR

Mileage: 90,000

TL* THE CONTACT OWNS A 2004 LAND ROVER DISCOVERY II. THE CONTACT STATED THAT WHILE HAVING THE VEHICLE SERVICED BY A PRIVATE MECHANIC, IT WAS DISCOVERED THAT THE FRAME WAS PERFORATED DUE TO RUST. THE CONTACT WAS ALSO INFORMED BY THE TECHNICIAN THAT THE VEHICLE WAS UNSAFE TO DRIVE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 178,000.

Mileage: 178,000

THIS VEHICLES HEADGASKET FAILED WHICH IS A COMMON PROBLEM WHICH WILL REQUIRE A COMPLETE OVERHAUL OF THE ENGINE. A NON DEALER PRICE IS $8900.00 TO REPAIR THE ENGINE. THIS HAPPENS FROM WHAT I AM TOLD AT 90K MILES PLUS. *TR

Mileage: 91,205

TL* THE CONTACT OWNS A 2004 LAND ROVER DISCOVERY II. THE CONTACT STATED THAT THE ABS MODULATOR VALVE COVER AND BOLTS WERE REPLACED TWICE AND HAD RECENTLY FAILED A THIRD TIME. THE CONTACT'S MECHANIC ADVISED THAT THERE WAS A RECALL FOR THE FAILURE UNDER NHTSA CAMPAIGN ID NUMBER: 04V005000 (SERVICE BRAKES, HYDRAULIC: ANTILOCK). THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS 61,000 AND THE CURRENT MILEAGE WAS 104,000.

Mileage: 61,000

ENGINE FAILURE OCCURRED AT 63,000 MILES. I WAS DRIVING LOCALLY NEAR MY HOME WHEN A POPPING SOUND CAME FROM THE ENGINE. IT RESULTED IN THE ENGINE LIGHT COMING ON AND THE ENGINE SHUTTING OFF AT APPROX 30MPH. THE ENGINE SHUT OFF LED TO A LOSS OF POWER STEERING IN THE TRUCK. LUCKILY, I WAS ABLE TO GAIN CONTROL OF THE STEERING MANUALLY AND PULL THE TRUCK TO THE SIDE OF THE ROAD. FORTUNATELY, I WAS NOT ON THE HIGHWAY WHEN THIS HAPPENED OTHERWISE IT MAY HAVE BEEN A COMPLETELY DIFFERENT OUTCOME. THE DEALER (LAND ROVER OF PARSIPPANY) EXAMINED THE VEHICLE AND DETERMINED THAT ENGINE (COMPLETE ENGINE FAILURE) HAD TO BE REPLACED. A NUMBER OF THEORIES WERE THROWN AROUND : LOW OIL (CHANGED EVERY 3,000), SLEEVES DROPPED (NO CLUE WHAT THAT MEANS), OR AGE (MY FAVORITE SINCE IT WAS 2004 AND I USED IT PURELY TO GO TO THE TRAIN AND ON WEEKENDS) BUT NO MATTER WHAT THE TRUCK IS TOTALLED W/O AN ENGINE. MY BIGGEST CONCERN AT THIS POINT IS THAT THIS ISSUE IS SOMETHING THAT IS KNOWN BUT NOT BEING COMMUN

Mileage: 63,118

(1)INITIAL NEW POWER STEERING RACK/BOX LEAKED AND REPLACED WITH REFURBISHED STEERING BOX ON 12/15/2008, AUTO MILEAGE AT 26,916. THE NEW STEERING BOX WHICH CAME WITH THE NEW VEHICLE SHOULD NOT HAVE FAILED SO SOON AS WELL AS AT SUCH A LOW MILEAGE. (2)THE REFURBISHED STEERING BOX FAILED, LEAKED AND REPLACED AGAIN ON 4/5/2010 AT MILEAGE 34,142. (3) REPLACED REFURBISHED STEERING BOX FAILED, LEAKED AND REPLACED AGAIN ON 6/25/2010, MILEAGE 35,576. (4) AFTER A WEEK OF STEERING BOX LEAKAGE, FINALLY TOOK THE VEHICLE FOR SERVICE ON 10/29/2010, MILEAGE 37,605. REPLACED WITH A NEW (NOT REFURBISHED) STEERING BOX THIS TIME ON 11/15/2010. I HAVE REPLACED THE STEERING BOX 4 TIMES TOTAL TO DATE WITH LOW VEHICLE TOTAL MILEAGE OF 37,900. FOR SERVICE, I DRIVE 100 MILES EACH WAY AND WAIT FOR THE REPAIR TO BE DONE. THAT TAKES ALL DAY. I AM WAITING FOR THE NEW STEERING BOX TO FAIL AGAIN ANY TIME SOON.

Mileage: 26,916

TL* THE CONTACT OWNS A 2004 LAND ROVER DISCOVERY II. THE CONTACT STATED THAT THE ENGINE WOULD EXHIBIT AN UNUSUAL TICKING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER SIX TIMES WHILE UNDER WARRANTY AND VARIOUS REPAIRS WERE DONE BUT THE FAILURE PERSISTED. THE DEALER ADVISED THAT THE TICKING NOISE WAS THE SLEEVE ON THE NUMBER TWO CYLINDER SLIPPING AND WOULD EVENTUALLY CAUSE THE ENGINE TO SEIZE UP. THE DEALER RECOMMENDED REPLACING THE ENGINE. THE MANUFACTURER ADVISED THEY WOULD ASSIST WITH PARTIAL REPAIRS. THE FAILURE MILEAGE WAS 13,000 AND THE CURRENT MILEAGE WAS 61,250.

Mileage: 13,000

OIL PUMP FAILED ON 2004 LANDROVER DISCOVERY AT 66,000 MILES. SECOND OIL PUMP FAILED AT 86,000. *TR

Mileage: 86,600

FAILURE OF ANTILOCK SERVICE BRAKES. DEFECT FIRST IDENTIFIED IN MARCH 2005, WHEN HDC,ABS,TC AND RED BRAKE LIGHT CAME ON. VEHICLE TAKEN TO LAND ROVER OF WOOD BRIDGE WHERE THEY DIAGNOSED A LOOSE CONNECTOR. THESE LIGHTS CAME ON INTERMITTENTLY OVER THE LAST SEVERAL YEARS, BUT WENT OUT ON THEIR OWN USUALLY. IN LATE 2008 THE LIGHTS CAME BACK ON AND STAYED ON. CAR TAKEN BACK TO LR IN DEC. 17, 2008 WITH 38805 MILES. FAILURE OF THE ABS MODULATOR WAS DIAGNOSED, AND WARRANTY COVERAGE WAS DENIED, DESPITE WHAT WAS A FAILURE TO DIAGNOSE AND CORRECT THE PROBLEM IN 2005. REPAIR WAS TO BE $3000 PLUS LABOR. I SUBSEQUENTLY LEARNED THAT THERE HAVE BEEN RECALLS ISSUED FOR THIS PROBLEM AND IT APPEARS THE MY VIN NUMBER FALLS WITHIN THE RANGE. HOWEVER LR REFUSES TO COVER THIS REPAIR. I HAVE MADE 2 ATTEMPTS WITH CUSTOMER SERVICE TO HAVE LR REPAIR THIS DEFECT UNDER WARRANTY COVERAGE WITHOUT SUCCESS. I HAVE ALSO NOTED THAT THERE ARE OTHER SIMILAR COMPLAINTS FOR THE SAME PROBLEM AND LR CONTINUES TO AVOID THEIR RES

Mileage: 38,505

FAILURE OF ABS SYSTEM WHILE DRIVING. 3-4 TIMES PER WEEK WHILE CITY DRIVING THE ABS/HILL DESCENT/TRACTION CONTROL WARNING LIGHTS AND CHIMES COME ON. THE SYSTEM TYPICALLY RESETS AFTER STOPPING AND RE-STARTING THE VEHICLE (SOMETIMES REQUIRES NEUTRAL START TO RESET). THIS IS SIMILAR TO A FAILURE I HAD IN A 1999 MODEL THAT REQUIRED OVER $3,000 IN REPAIRS TO REPLACE A FAILED ABS PUMP. LAND ROVER INSISTS THAT THERE IS NO FAULT CODE LEFT ON THE OBC AFTER THESE EVENTS, BUT ALL INDICATIONS POINT TO A SYSTEMIC AND ON-GOING PROBLEM WITH THE SERIES OF ABS PUMPS USED OVER THE YEARS. THIS SEEMS TO BE AN IMPORTANT SAFETY SYSTEM IN THE VEHICLE, BUT LR SEEMS TO HAVE NO INTEREST IN ADDRESSING IT. *TR

Mileage: 75,000

FAILURE OF ABS SYSTEM WHILE DRIVING. 3-4 TIMES PER WEEK WHILE CITY DRIVING THE ABS/HILL DESCENT/TRACTION CONTROL WARNING LIGHTS AND CHIMES COME ON. THE SYSTEM TYPICALLY RESETS AFTER STOPPING AND RE-STARTING THE VEHICLE (SOMETIMES REQUIRES NEUTRAL START TO RESET). THIS IS SIMILAR TO A FAILURE I HAD IN A 1999 MODEL THAT REQUIRED OVER $3,000 IN REPAIRS TO REPLACE A FAILED ABS PUMP. LAND ROVER INSISTS THAT THERE IS NO FAULT CODE LEFT ON THE OBC AFTER THESE EVENTS, BUT ALL INDICATIONS POINT TO A SYSTEMIC AND ON-GOING PROBLEM WITH THE SERIES OF ABS PUMPS USED OVER THE YEARS. THIS SEEMS TO BE AN IMPORTANT SAFETY SYSTEM IN THE VEHICLE, BUT LR SEEMS TO HAVE NO INTEREST IN ADDRESSING IT. *TR

Mileage: 75,000

INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). 2004 LAND ROVER DISCOVERY, [XXX] OIL PUMP FAILURE CAUSED ENGINE FAILURE AT 59,000 MILES. LAND ROVER DEALER QUOTES PRICE OF ENGINE REPLACEMENT AT $12,850. REQUESTED ASSISTANCE FROM BOTH LAND ROVER NORTH AMERICA CUSTOMER RELATIONS AND FROM LOCAL DEALER DUE TO A PATTERN OF SIMILAR OIL PUMP FAILURES IN 2003 AND 2004 VEHICLES. NO RESPONSE TO DATE. *TR

Mileage: 59,000

JUST GOT OFF MAJOR HIGHWAY AND CAR STARTED TO VIBRATE UNCONTROLLABLY AND MAKE A KNOCKING SOUND AND JUST STOPPED IF A LOUD NOSE THAT SOUNDED LIKE THE ENGINE FELL OUT. CARS BEHIND ME SWERVED TO AVOID HITTING ME AND TWO PEOPLE STOPPED TO PUSHED MY CAR OUT OF HARMS WAY. I HAD TO HAVE MY CAR TOWED AND THE NEXT DAY MY MECHANIC TOLD ME THE DRIVE SHAFT FELL OUT. THIS JUST HAPPENED THIS ON 12/2/08 AND I HAVE NOT HAD IT REPAIRED AS OF YET DUE TO THE COSTLY EXPENSE. *TR

Mileage: 96,000

2004 LAND ROVER DISCOVERY II WITH 44K MILES, UNDER WARRANTY, AND RECENTLY SERVICED AT DEALERSHIP, SPONTANEOUSLY CAUGHT FIRE, WHILE UNOCCUPIED, AND TURNED OFF, TO THE POINT OF COMPLETE DESTRUCTION OF ENGINE & FRONT END, DID NOT DESTROY INTERIOR. EXTREMELY LUCKY THAT OTHERS WERE NOT HURT, OR NOT DRIVING AT TIME OF OCCURRENCE. *TR

Mileage: 44,000

I AM THE OWNER OF A 2004 LANDROVER DISCOVERY WITH APPROXIMATELY 60,000 MILES ON IT. I HAVE RECENTLY HAD INTERMITTENT FAILURE OF THE ABS MODULATOR ON MY VEHICLE. THE ABS MODULATOR CONTROLS THE ANTI-LOCK BRAKE SYSTEM, THE HILL DESCENT CONTROL AND THE TRACTION CONTROL. WHEN THE ABS MODULATOR FAILS, THOSE SYSTEMS ARE NO LONGER AVAILABLE. WHILE TURNING OFF THE VEHICLE AND RESTARTING THE VEHICLE WILL RESET THE SYSTEM, THE ABS MODULATOR FREQUENTLY OCCURS WHILE THE VEHICLE IS MOVING. THERE IS NO WARNING FOR THE FAILURE, NOR IS THERE ANY PATTERN FOR THE FAILURE. THE VEHICLE WAS IN THE DEALER SERVICE CENTER FOR THIS PROBLEM LAST WEEK AND THIS WEEK AND THE DIAGNOSIS WAS FOR A REPLACEMENT OF THE ABS MODULATOR. THE ABS MODULATOR IS A $2,800.00 PART, WITH THE TOTAL COST, INCLUDING LABOR RESULTING IN A BILL FOR $3,500.00 TO REPAIR THIS SAFETY ISSUE. MY FAMILY BUDGET DOES NOT PRESENTLY ALLOW ME TO MAKE THIS REPAIR. IN DEALING THE SERVICE CENTER, I WAS INFORMED THAT LANDROVER IS AWARE OF THE

Mileage: 60,000

WAS STOPPED W/ BRAKE APPLIED, ACCELERATOR PEDAL ACCELERATED WITHOUT APPLYING FOOT CAUSING VEHICLE TO RACE OUT OF CONTROL AT A HIGH SPEED CRASHING INTO PROPERTY AND OTHER VEHICLES. THERE WAS NO BRAKE PRESSURE WHEN I PUMPED THE BRAKES TO GET IT TO STOP. *TR

Mileage: 68,000

I HAD THE TAILGATE OF MY LAND ROVER DISCOVERY OPEN AS I PUT IN MY CAR SEATS. THE TAILGATE WAS OPEN ALL OF THE WAY AND IN THE LOCKED POSITION. MY DAUGHTER STOOD AT THE TAILGATE LOOKING INTO THE REAR OF THE CAR. A COMBINATION OF ME MOVING IN THE CAR AND THE WIND, THE DOOR BEGAN TO CLOSE. THE DOOR IS VERY HEAVY AND THE MOMENTUM EVEN MADE IT HEAVIER AS THE CAR WAS ON A SLIGHT DECLINE. THE DOOR DID NOT STAY IN THE LOCKED POSITION AND BEGAN TO SWIFTLY CLOSE. MY DAUGHTER'S HEAD IS RIGHT ABOVE THE CLOSING OF THE DOOR. IF THE DOOR WOULD HAVE SLAMMED, SHE WOULD HAVE HAD MASSIVE HEAD INJURY AND OR POSSIBLE WORSE, DECAPITATED. IT HAS DONE THIS MANY TIMES. THE DOOR DOESN'T STAY OPEN. I HAVE BEEN HIT MYSELF AND IT HAS LEFT HUGE MARKS ON MY BODY. THE DEALER SAID IT WAS MEANT TO BE THIS WAY. I DISAGREE, ESPECIALLY AFTER TONIGHT'S INCIDENT WHICH COULD HAVE BEEN FATAL. *JB

Mileage: 29,843

IN LESS THAN 11,000 MILES AND LESS THAN 7 MONTHS, MY VEHICLE HAS BEEN SERVICED 5 TIMES FOR THE SAME PROBLEM (IN ADDITION TO REGULARLY SCHEDULED MAINTENANCE AND SERVICE). SEE BELOW FOR DETAILED ACCOUNT OF SERVICE VISITS FOR PROBLEMS WITH THE VEHICLE. MILESDATEINVOICEDEALERSHIPCOMPLAINTSERVICE 368010/01/04W60531THOUSAND OAKSHIGH-PITCHED RATTLE SOUND IN ENGINE.RENEW JOCKEY PULLEY. 550711/05/04LRCS9477SOUTH BAYHIGH-PITCHED RATTLE SOUND IN ENGINE AND SLUGGISHNESS.ADJUST THROTTLE CABLE. 808412/23/04W66315THOUSAND OAKSLOUD RATTLE IN ENGINE.RENEW IDLER/ PULLEY ASSEMBLY. 974601/25/05W68511THOUSAND OAKSENGINE RATTLE.RENEW PULLEY. 1066502/11/05W69771THOUSAND OAKSHIGH-PITCHED RATTLE SOUND IN ENGINE.POWER STEERING BRACKET REPLACEMENT.

Mileage: 3,680