Total Complaints
184 filings
KIA SPORTAGE · model year
184 NHTSA complaints, 16 crash reports, and 2 active recalls for this specific cohort.
NHTSA overall rating
5 / 5 ★
New Car Assessment Program
The 2020KIASPORTAGE carries 184 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 16 crashes, 17 fires, 11 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall 5/5 rating, with 4/5 front crash, 5/5 side crash, and 4/5 rollover scores derived from standardized barrier and dynamic tests.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2020 SPORTAGE is engine with 61 filings, followed by unknown or other (30) and electrical system (16). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 2 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 2 investigation files overlapping the 2020 SPORTAGE. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
184 filings
Crashes Reported
16 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| ENGINE | 61 |
| UNKNOWN OR OTHER | 30 |
| ELECTRICAL SYSTEM | 16 |
| STRUCTURE:BODY | 10 |
| STEERING | 8 |
| ENGINE AND ENGINE COOLING | 7 |
| SERVICE BRAKES | 6 |
| SERVICE BRAKES, HYDRAULIC | 6 |
| VEHICLE SPEED CONTROL | 5 |
| FUEL/PROPULSION SYSTEM | 5 |
| FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING | 3 |
| AIR BAGS | 3 |
| TRAILER HITCHES | 3 |
| VISIBILITY/WIPER | 2 |
| EXTERIOR LIGHTING | 2 |
TRAILER HITCHES
Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris a
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
Kia Motors America (Kia) is recalling certain 2017-2021 Sportage and Cadenza vehicles. The electrical circuit in the Hydraulic Electronic Control Unit (HECU) may short-circuit, which can cause a fire in the engine compartment.
Car was driving, stopped at a stoplight, never moved again. 3 lights came on, Check Engine, Check Oil (Which had been serviced previously by a month and a half), and Check Battery. Bob Sight Kia has stated Engine issues associated with the rods failing and the starter not functioning due the the manifold, I am uncertain to the technical terms. It was late at night, the area only semi lit up and I had to wait for a tow in unsafe conditions as I was stuck in a turn lane. Prior to the failure, no issues. This is my only means of transport as a waitress, I had recently moved into this area and plan to move again at the end of year, so my car is much needed. From the theft issues of this car to the mechanical issues over the last year, I can honestly say I will not be buying a Kia again. What I need to know now is has the threshold been met by the standards you have set through complaints by consumers like myself and the manufacturer information that a recall or a means of financially as
Car was driving, stopped at a stoplight, never moved again. 3 lights came on, Check Engine, Check Oil (Which had been serviced previously by a month and a half), and Check Battery. Bob Sight Kia has stated Engine issues associated with the rods failing and the starter not functioning due the the manifold, I am uncertain to the technical terms. It was late at night, the area only semi lit up and I had to wait for a tow in unsafe conditions as I was stuck in a turn lane. Prior to the failure, no issues. This is my only means of transport as a waitress, I had recently moved into this area and plan to move again at the end of year, so my car is much needed. From the theft issues of this car to the mechanical issues over the last year, I can honestly say I will not be buying a Kia again. What I need to know now is has the threshold been met by the standards you have set through complaints by consumers like myself and the manufacturer information that a recall or a means of financially as
I came home from vacation and found my car completely dead. We took the battery in and ended up changing this. Soon later my cars power steering and dashboard would go in and out. I took it to Mark Kia who believed it to be the alternator, so they replace this. I picked the car up and not even 20 minutes later the same issues were occurring so I took it back where then they replaced the connector. I picked up my car and about a month went by and same thing occurred while I was driving even having my car completely die while driving it. I took it back in and now they believe it to be the engine harness.
I came home from vacation and found my car completely dead. We took the battery in and ended up changing this. Soon later my cars power steering and dashboard would go in and out. I took it to Mark Kia who believed it to be the alternator, so they replace this. I picked the car up and not even 20 minutes later the same issues were occurring so I took it back where then they replaced the connector. I picked up my car and about a month went by and same thing occurred while I was driving even having my car completely die while driving it. I took it back in and now they believe it to be the engine harness.
In April of 2025, it was noticed that my Sportage was consuming oil. There were no leaks or smoke just having to put oil in. Two mechanics stated thatâs just Kia. On the night of 1/30/2026 my Sportage had an engine light come on. After the winter storm, I was able to get the code read and it came back as a Cylinder 1 Misfire. In May of 2025 I replaced all coil packs and spark plugs. On 2/1/26 we replaced the coil packs and spark plug. On 2/4/2026, Kia told me I have to replace the engine. I am still paying the vehicle off. This does seem to be an issue with Kia engines 2.4 from what Iâm reading.
The contact owns a 2020 Kia Sportage. The contact stated that while driving at an undisclosed speed, there was an abnormal knocking sound coming from the front of the vehicle. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed that the knock sensor had failed. The knock sensors were replaced. The contact stated that on a separate occasion, two months after the knock sensors were replaced, the contact heard an abnormal knocking sound coming from the vehicle. The vehicle failed to accelerate as intended while depressing the accelerator pedal and failed to move forward. The caution warning light was illuminated. The contact was able to pull over to the side of the road. The contact called an independent mechanic, who arrived at the location where the contact had pulled over. The independent mechanic used a handheld code reader, and an unknown code showed that the problem was due to the oil and engine. The independent mechanic checked the oi
On [XXX], I had a scheduled repair appointment for my 2020 Kia Sportage, which is experiencing swaying and instability, and unable to keep the vehicle straight at highway speeds in the front end, and ABS/brake issue on the driver-side front wheel. During the service appointment, my service advisor, informed me that a metal undershield was not secure and recommended its removal due to not being vital to the safety, which I agreed to. However, the main concerns of swaying and brake issues remained unresolved. the master mechanic, test-drove the vehicle but was unable to reproduce the issue. I was told that a possible cause could be a messed-up air gap or a toe ring starting to split. That it would be $500 if thatâs not the issue. I need to mention I have a warranty. I scheduled another service appointment for January 16th, 2026, hoping for a resolution. However, the service advisor, informed me that the technician was unable to find any issues with the vehicle after a test drive. I q
On [XXX], I had a scheduled repair appointment for my 2020 Kia Sportage, which is experiencing swaying and instability, and unable to keep the vehicle straight at highway speeds in the front end, and ABS/brake issue on the driver-side front wheel. During the service appointment, my service advisor, informed me that a metal undershield was not secure and recommended its removal due to not being vital to the safety, which I agreed to. However, the main concerns of swaying and brake issues remained unresolved. the master mechanic, test-drove the vehicle but was unable to reproduce the issue. I was told that a possible cause could be a messed-up air gap or a toe ring starting to split. That it would be $500 if thatâs not the issue. I need to mention I have a warranty. I scheduled another service appointment for January 16th, 2026, hoping for a resolution. However, the service advisor, informed me that the technician was unable to find any issues with the vehicle after a test drive. I q
On [XXX], I had a scheduled repair appointment for my 2020 Kia Sportage, which is experiencing swaying and instability, and unable to keep the vehicle straight at highway speeds in the front end, and ABS/brake issue on the driver-side front wheel. During the service appointment, my service advisor, informed me that a metal undershield was not secure and recommended its removal due to not being vital to the safety, which I agreed to. However, the main concerns of swaying and brake issues remained unresolved. the master mechanic, test-drove the vehicle but was unable to reproduce the issue. I was told that a possible cause could be a messed-up air gap or a toe ring starting to split. That it would be $500 if thatâs not the issue. I need to mention I have a warranty. I scheduled another service appointment for January 16th, 2026, hoping for a resolution. However, the service advisor, informed me that the technician was unable to find any issues with the vehicle after a test drive. I q
My 2020 Kia Sportage continues to consume too much oil. There is not a leak detected where I park my car during work, nor in my garage. I need to add oil to the vehicle every other week.
I was driving my 2020 Kia Sportage recently and experienced a safety issue 3 times within 30 minutes. I was driving on a highway (Pennsylvania Turnpike/I-76) at night. Prior to the issue occurring, I drove through an area where snow was falling, there was fresh salt on the road, and I had been behind salt trucks briefly at different times. While driving through the snow and with exposure to the salt, my car notified me that the forward Collision Detection system could not operate because the sensors were blocked. Some time later in the drive, after that notification had turned off and remained off for a bit of time, I engaged my cruise control which uses the forward Collision Detection system. At 3 different times, I either approached a barrier (which run a large portion of I-76 to separate the east and west bound lanes) or a vehicle (I believe it was a semi truck) in the lane next to me while entering a curve. While entering the curve, the sensor saw these items and falsely detected
Engine started tapping/knocking and oil light started flashing. Once home I checked the dipstick. Appeared burnt with no oil on dipstick. Waited an hour to cool and started adding oil. Added 2 quarts nothing on dipstick. Added 2 half quarts and finally a touch on the end of dipstick. Added more oil and finally got it to the bottom the range. It would take at least another quart to get to proper levels. Took to dealership where I was told I needed a new engine. Prior to the failure there was NEVER any indicator light letting me know oil was low. Just as a car goes low on gas and the gas light comes on you would think it would do the same for 'low oil'....that NEVER happened. This is a 2020 KIA Sportage with a 2.4L Theta II engine. There is a class action lawsuit for the years 2011-2019. I unfortunately, fall oustide of the covered suit. It's still the same engine with the same faults
I own a 2020 Kia Sportage that is currently within the 100,000-mile power-train warranty. The vehicle has been experiencing EXCESSIVE OIL consumption, requiring oil to be added between scheduled oil changes, despite no visible leaks or warning indicators. I have consistently maintained the vehicle according to Kia's recommended maintenance schedule. Oil changes were performed regularly, including some done at home. For those oil changes, I have kept vehicle maintained with regular oil changes and more the last 9 months. There is NO evidence that improper maintenance caused the oil consumption. Will be reaching out to Kia customer service to see what next steps are. Maintenance dept constantly wants to fix things on car that are not needed yet will not report issues with Engine. Very disappointed customer.
Driving to grandmas Christmas weekend on the highway all of a sudden my car couldnât keep speed was shaking the check engine light came on. Now my cylinder one psi is only 50. I have noticed over 100 complaints with very similar car issues. I just bought this car 5 months ago from a dealership. I have barely put 4,000 miles on the car myself.
clear coat peeling inspected by dealer
We only have 58,000 on our car . We had extremely low oil and light never came on it blinked randomly. We still had 2,000 miles left before oil change was due . Car was almost bone dry if we did not check we would have been in big trouble.We were told these cars are known to burn oil and we should come in every 3/4 weeks depending on how much we drive to have oil added . This is ridiculous! If this place is right about burning oil that should be recalled and fixed and covered . If this is the case, and not honored repair we will never get a Kia ever again . I am reaching out to others as this is clearly a big issue ,not being addressed by anyone:(
We only have 58,000 on our car . We had extremely low oil and light never came on it blinked randomly. We still had 2,000 miles left before oil change was due . Car was almost bone dry if we did not check we would have been in big trouble.We were told these cars are known to burn oil and we should come in every 3/4 weeks depending on how much we drive to have oil added . This is ridiculous! If this place is right about burning oil that should be recalled and fixed and covered . If this is the case, and not honored repair we will never get a Kia ever again . I am reaching out to others as this is clearly a big issue ,not being addressed by anyone:(
We only have 58,000 on our car . We had extremely low oil and light never came on it blinked randomly. We still had 2,000 miles left before oil change was due . Car was almost bone dry if we did not check we would have been in big trouble.We were told these cars are known to burn oil and we should come in every 3/4 weeks depending on how much we drive to have oil added . This is ridiculous! If this place is right about burning oil that should be recalled and fixed and covered . If this is the case, and not honored repair we will never get a Kia ever again . I am reaching out to others as this is clearly a big issue ,not being addressed by anyone:(
Vehicle has excessive wandering, that is intermittent, during traffic, surrounding traffic on freeways and on slight wind and rain. The vehicle exhibits behavior that is very very unstable.. Iâve had the vehicle for about three years and itâs been doing this for about two years now intermittently I recently took it into the Kia dealership in Stocton to have it looked at nothing was determined other than the state of the problem.
Vehicle has excessive wandering, that is intermittent, during traffic, surrounding traffic on freeways and on slight wind and rain. The vehicle exhibits behavior that is very very unstable.. Iâve had the vehicle for about three years and itâs been doing this for about two years now intermittently I recently took it into the Kia dealership in Stocton to have it looked at nothing was determined other than the state of the problem.
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.