Total Complaints
260 filings
KIA SPORTAGE · model year
260 NHTSA complaints, 10 crash reports, and 6 active recalls for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2011KIASPORTAGE carries 260 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 10 crashes, 10 fires, 8 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall Not Rated/5 rating, with Not Rated/5 front crash, Not Rated/5 side crash, and Not Rated/5 rollover scores derived from standardized barrier and dynamic tests.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2011 SPORTAGE is engine with 77 filings, followed by electrical system (36) and power train (23). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 6 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 2 investigation files overlapping the 2011 SPORTAGE. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
260 filings
Crashes Reported
10 reports
Source
NHTSA ODI
Federal complaints database
Above median complaint volume — review patterns below.
| Component | Count |
|---|---|
| ENGINE | 77 |
| ELECTRICAL SYSTEM | 36 |
| POWER TRAIN | 23 |
| UNKNOWN OR OTHER | 23 |
| SERVICE BRAKES | 12 |
| SERVICE BRAKES, HYDRAULIC | 12 |
| STEERING | 9 |
| VEHICLE SPEED CONTROL | 9 |
| EXTERIOR LIGHTING | 8 |
| FUEL/PROPULSION SYSTEM | 7 |
| STRUCTURE:BODY | 5 |
| ENGINE AND ENGINE COOLING | 5 |
| ELECTRONIC STABILITY CONTROL (ESC) | 5 |
| SUSPENSION | 4 |
| AIR BAGS | 4 |
ENGINE AND ENGINE COOLING:ENGINE
Kia Motor Company (Kia) is recalling certain 2011-2014 Optima, 2012-2014 Sorento and 2011-2013 Sportage vehicles. Machining errors during the engine manufacturing process may cause premature bearing wear within the engine.
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, and 2010-2011 Rondo vehicles. The Hydraulic Electronic Control Unit (HECU) may
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pi
ENGINE
Kia Motors America (Kia) is recalling certain 2011-2012 Kia Sportage vehicles. The engine oil pan may leak and, if not addressed, the loss of oil may result in engine damage.
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
Kia Motors America (Kia) is recalling certain model year 2011 Sportage vehicles manufactured March 7, 2011, to June 8, 2011. In the affected vehicles, the brake light switch may intermittently fail.
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
Kia Motors Corporation (Kia) is recalling certain model year 2007-2010 Rondo, model year 2007-2011 Sedona, Sorento and Sportage, model year 2010-2011 Soul, model year 2008-2011 Optima, model year 2010 Forte, model year 2007-2009 Amanti, and model year 2009 Borrego vehicles. Originally, in April 201
Update to NHTSA (ODI #11679186) Subject: Update to ODI Complaint #11679186 â Kia America Written Response Body: Dear NHTSA Office of Defects Investigation, I am writing to provide an update to my ODI Complaint #11679186 regarding my 2011 Kia Sportage SX (VIN: [XXX] ), which caught fire while I was driving on [XXX]. On August 27, 2025, Kia America issued me a written response (attached). In this letter, Kia explicitly acknowledged: âPreliminary evaluation results show⦠the fire originated within the engine compartment area.â âThe cause was unknown engine oil leaks allowing motor oil to contact hot exhaust surfaces of the engine that led to ignition.â Despite admitting the fireâs cause, Kia refused restitution, stating that the vehicle was â9 years and 163,000 miles outside of warranty.â I request that this letter be added to ODI Complaint #11679186 and considered in your analysis of Kia vehicle fire trends. I believe this documentation is significant in establ
On [XXX], my 2011 Kia Sportage SX (VIN: [XXX] ) caught fire while I was driving. The vehicle rapidly filled with smoke, causing throat and eye irritation from smoke inhalation. My insurance company declared the vehicle a total loss. Kia America (Case #[XXX]) acknowledged the incident and confirmed that a fire inspection would be conducted. The inspection was completed, but Kia has refused to release the findings or determine the cause. On [insert date], Kia denied my claim without explanation, despite the vehicle being a complete loss due to fire. This is a critical safety issue that could have caused severe injury or death. I am requesting NHTSA investigate the cause of the fire and Kiaâs handling of post-incident safety reporting. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2011 Kia Sportage. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2011 Kia Sportage. The contact stated that upon taking the vehicle for the State Inspection, the vehicle failed the Emissions test. The State Inspector diagnosed a failure with the Evaporative Emissions Control System (EVAP). The contact was informed that the system was leaking. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 243,000.
Mileage: 243,000
I'm [XXX] from Brooks Alberta Canada. I purchased this car from a private seller here in Brooks last [XXX] named âHein Teresa Lorraineâ lives in [XXX], Brooks AB T1R 0R7" and she did not include all the details in her car that it has a recall issue with the engine which is the Knock Sensor Problem. After a couple of days of using it I experience engine malfunction, the oil pressure light is keeps on flickering and as I drove from Brooks going to Calgary the engine suddenly stalled and activates the âLymp Modeâ. I cannot able to move forward and almost hit by a huge truck because of that incident. I coordinated with Straightline Kia Medicine Hat that incident, they check the vehicle and test it, after several testings they proved that the vehicle has a engine recall backjob. The check engine code shows P01326 which is responsible for engine stalling while accelerating. Kia Manager "Kent" talk to me and promise me that he will do all the reports to replace the engine. He submitte
Mileage: 102,063
KIA issue a recall for my vehicle. Visited the dealership as instructed and the replacement part was not available. After a month and a half, they still don't know when they will receive the part. Driving a car with a safety recall (fire possible) is not ideal.
The contact owns a 2011 Kia Sportage. The contact became aware that the VIN was included in NHTSA Campaign Numbers: 19V101000 (Engine) and 23V652000 (Service Brakes, Hydraulic); however, the parts to do the recall repairs were not yet available. The local dealer, a second dealer, Team Kia of El Cajon (619-444-7200), and a third dealer, Kearny Mesa Kia (858 223-3131) were contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and a case was opened. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2011 Kia Sportage. The contact became aware that the VIN was included in NHTSA Campaign Numbers: 19V101000 (Engine) and 23V652000 (Service Brakes, Hydraulic); however, the parts to do the recall repairs were not yet available. The local dealer, a second dealer, Team Kia of El Cajon (619-444-7200), and a third dealer, Kearny Mesa Kia (858 223-3131) were contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and a case was opened. The contact had not experienced a failure. Parts distribution disconnect.
The contact owned a 2011 Kia Sportage. The contact stated while driving at approximately 55 MPH she rolled over a large puddle of water on the roadway. The contact stated that she hydroplaned and she lost control of the vehicle. The contact stated that she drove off of the roadway and down an embankment and rolled over several times before coming to a stop at the bottom of the embankment. The contact was transported by ambulance to a hospital. The contact stated she was diagnosed with a concussion, bruises to both arms, a sprained left ankle, and cuts to her hands and feet. The contact stated that she was conscious when she was removed from the vehicle and noted that only the side air bags had deployed. The driver's front air bag had not deployed. The contact stated that the police were on the scene but was not sure if a report had been written. The contact stated that the vehicle had been towed to an impound lot and declared a total loss by her insurance provider. The manufacturer was
Mileage: 180,000
My 2011 kia sportage had a recall #23V65200. On [XXX] my radio started smoking and my headlights would not shut off even with car off and keys out. You had to unplug cable from battery for lights to go off and not run battery down. I called kia in bloomington indiana they said to not drive and call customer service to have towed. i called on [XXX] and talked to a lady, she was very rude and dismissive. Said they would not tow due to my kia being a 2011 it was to old and they would only tow if above 2015. She then said I had to pay and only if the lights and smoke was because of recall they would pay. But I did not know or have extra money for this and nowhere in our papers about recall does it say it had to be a certain year to tow, only to stop driving and call. So my disabled husband drove it to the dealership in bloomington on [XXX] and dropped off even though they were at risk. I did not hear anything from kia and called to make sure they received auto. They had said they found
My 2011 kia sportage had a recall #23V65200. On [XXX] my radio started smoking and my headlights would not shut off even with car off and keys out. You had to unplug cable from battery for lights to go off and not run battery down. I called kia in bloomington indiana they said to not drive and call customer service to have towed. i called on [XXX] and talked to a lady, she was very rude and dismissive. Said they would not tow due to my kia being a 2011 it was to old and they would only tow if above 2015. She then said I had to pay and only if the lights and smoke was because of recall they would pay. But I did not know or have extra money for this and nowhere in our papers about recall does it say it had to be a certain year to tow, only to stop driving and call. So my disabled husband drove it to the dealership in bloomington on [XXX] and dropped off even though they were at risk. I did not hear anything from kia and called to make sure they received auto. They had said they found
My 2011 kia sportage had a recall #23V65200. On [XXX] my radio started smoking and my headlights would not shut off even with car off and keys out. You had to unplug cable from battery for lights to go off and not run battery down. I called kia in bloomington indiana they said to not drive and call customer service to have towed. i called on [XXX] and talked to a lady, she was very rude and dismissive. Said they would not tow due to my kia being a 2011 it was to old and they would only tow if above 2015. She then said I had to pay and only if the lights and smoke was because of recall they would pay. But I did not know or have extra money for this and nowhere in our papers about recall does it say it had to be a certain year to tow, only to stop driving and call. So my disabled husband drove it to the dealership in bloomington on [XXX] and dropped off even though they were at risk. I did not hear anything from kia and called to make sure they received auto. They had said they found
The contact owned a 2011 Kia Sportage. The contact stated while the vehicle was parked overnight and next to her home, it was started but the contact left the vehicle in park and on as she retrieved a personal item from inside the home, and upon return, it was discovered that the vehicle caught on fire. The fire department arrived on the scene and extinguished the fire. The police arrived on the scene and filed a police report but no information was available. The origin of the fire was unknown. The manufacturer was not notified of the failure. The contact recently received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) and related the failure to the recall. The failure mileage was approximately 170,000.
Mileage: 170,000
The contact owns a 2011 Kia Sportage. The contact stated that while driving at an undisclosed speed, the instrument panel and the radio became inoperable. The contact also stated the ignition system stopped working as intended, and the vehicle had to be started manually with the key. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the local dealer was contacted several times and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 159,000. Parts distribution disconnect.
Mileage: 159,000
The contact owns a 2011 Kia Sportage. The contact stated that while driving at an undisclosed speed, the instrument panel and the radio became inoperable. The contact also stated the ignition system stopped working as intended, and the vehicle had to be started manually with the key. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the local dealer was contacted several times and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 159,000. Parts distribution disconnect.
Mileage: 159,000
I was driving down the highway at 55 mph with the cruise control on and when I came to a stoplight where I had to make a right, the brakes would not depress they were frozen or a hard break pedal. Apparently in 2023 Kia recalled 98,944 Kia Sportage SUVs due to a brake booster issue. My Kia is a 2011. It was very scary and I am having my vehicle towed to a Kia Dealership
I was driving down the highway at 55 mph with the cruise control on and when I came to a stoplight where I had to make a right, the brakes would not depress they were frozen or a hard break pedal. Apparently in 2023 Kia recalled 98,944 Kia Sportage SUVs due to a brake booster issue. My Kia is a 2011. It was very scary and I am having my vehicle towed to a Kia Dealership
The contact called on behalf of his girlfriend who owned a 2011 Kia Sportage. The contact stated that his girlfriend parked the vehicle at her driveway residence, and she discovered that the vehicle had caught on fire underneath the front. The fire department was called and the police arrived on the scene later. The fire was extinguished with water. It was unknown if a police report was filed. The vehicle was towed to an impound lot and later was declared a total loss by the insurance company. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the repair was unavailable. and the contact related the failure to this recall. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 150,000. VIN tool confirms parts not available.
Mileage: 150,000
MY VEHICLE HAD A AN ILLUMINATED OIL LAMP ON THE CLUSTER AND AN OIL LEAK. ON [XXX] I TOOK MY 2011 KIA OF DOWNTOWN LOS ANGELES TO INSPECT MY VEHICLE UNDER SAFETY CAMPAIGN 174 (SC174 SL THETA 2 - 2.4 L MPI ENGINE OIL PAN)- WHEN KIA OF DOWNTOWN RETURNED MY VEHICLE TO ME THE INVOICE STATED "OIL PAN WAS FOUND NOT LEAKING , OIL PRESSURE SWITCH WAS REPLACED" OVER THE NEXT FEW DAYS I NOTICED I STILL HAD AN OIL LEAK SO I MADE ANOTHER APPOINTMENT AT KIA OF DOWNTOWN LA TO ASK THEM TO LOOK AT THE OIL PAN AGAIN UNDER SC174 I BROUGHT IT BACK TO DOWNTOWN LA KIA ON [XXX] - THIS TIME I GOT A TEXT MESSAGE FROM THEM STATING "VERIFIED CUSTOMERS CONCERN UPON INSPECTION FOUND OIL PAN TO BE LEAKING FROM SEAL" AND AN ESTIMATE OF $845.84 TO REPAIR IT --- I CALLED AND SPOKE TO MY SERVICE ADVISOR AND SHE SAID MY 'WARRANTY WAS VOIDED BECAUSE OF OUTSIDE INFLUENCES" WHICH THEY SAID ARE SMALL SCRATCHES ON BOTTOM THE OIL PAN - I TOLD THEM I DONT THINK THEY C
The contact owns a 2011 Kia Sportage. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.