2019 KIA SOUL
179 complaints filed with NHTSA.
NHTSA Safety Rating
Complaints by Component
| Component | Count |
|---|---|
| ENGINE | 77 |
| UNKNOWN OR OTHER | 18 |
| AIR BAGS | 14 |
| FUEL/PROPULSION SYSTEM | 11 |
| ELECTRICAL SYSTEM | 9 |
| SEAT BELTS | 6 |
| SERVICE BRAKES | 5 |
| POWER TRAIN | 5 |
| EXTERIOR LIGHTING | 5 |
| VISIBILITY/WIPER | 4 |
| STEERING | 4 |
| ENGINE AND ENGINE COOLING | 4 |
| STRUCTURE:BODY | 3 |
| WHEELS | 3 |
| SERVICE BRAKES, HYDRAULIC | 3 |
Recalls (1)
AIR BAGS
Kia Motors America (Kia) is recalling certain 2017-2019 Sedona, Soul, Soul EV, 2017-2018 Forte, and 2017 Forte Koup vehicles. The Air Bag Control Unit (ACU) cover may contact a memory chip on the printed circuit board and damage the electrical circuit. Circuit damage may result in deactivated air
Recent Complaints
This vehicle was seriously damaged in a crash. No airbags deployed. The vehicle was totaled. Another vehicle went through red light and crashed into my car.
Unknown but told by multiple mechanics that the kia soul eats oil and the engine constantly runs dry which is pricey and unfair
Unknown but told by multiple mechanics that the kia soul eats oil and the engine constantly runs dry which is pricey and unfair
Iâve had nothing but problems with this car since about a year after getting it in 2021. Constant noises with the engine engine check light coming on all the time I would bring it in and no one would be able to figure out what was going on. And then it started to get worse and I had my catalytic converter replaced and not even a couple months later I had to have had another catalytic converter put in thereâs issues with oil consumption and between oil changes, I would have to top off my oil
Iâve had nothing but problems with this car since about a year after getting it in 2021. Constant noises with the engine engine check light coming on all the time I would bring it in and no one would be able to figure out what was going on. And then it started to get worse and I had my catalytic converter replaced and not even a couple months later I had to have had another catalytic converter put in thereâs issues with oil consumption and between oil changes, I would have to top off my oil
Sudden vibration on the engine while driving. No power upon acceleration. Heavily oil consumption. Had a problem on the seat belt with in couple of year of purchased, however the dealer fixed it for free. Catalytic converter was brooked at 80k milage exactly when the warranty over. It was costly to replace.
Sudden vibration on the engine while driving. No power upon acceleration. Heavily oil consumption. Had a problem on the seat belt with in couple of year of purchased, however the dealer fixed it for free. Catalytic converter was brooked at 80k milage exactly when the warranty over. It was costly to replace.
Sudden vibration on the engine while driving. No power upon acceleration. Heavily oil consumption. Had a problem on the seat belt with in couple of year of purchased, however the dealer fixed it for free. Catalytic converter was brooked at 80k milage exactly when the warranty over. It was costly to replace.
The contact owns a 2019 Kia Soul. The contact stated that while driving at an undisclosed speed, the steering wheel became loose, vibrated, and made a knocking sound. The vehicle was taken to an independent mechanic and a dealer, and it was determined that the steering coupler needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 122,000.
Mileage: 122,000
I was driving approx 70mph on the highway when a piston ring popped off and blew a hole in the engine, causing the engine to fail once the oil spilled out.
The vehicle had a catastrophic engine failure while driving in traffic. The engine would turn over making loud grinding noises but would not start, and the vehicle had to be towed. The engine had only 92,077 miles on it when it failed. Subsequent engine teardown found pieces of the connecting rod bearings which had disintegrated (see attached photos). This failure damaged the piston, crankshaft, valves, and cylinders. This engine has been the subject of a class action lawsuit due to a manufactur
The contact owned a 2019 Kia Soul. The contact stated that while driving approximately 40 MPH, another vehicle stopped in front of the contactâs vehicle and the brake pedal was depressed to attempt to avoid a crash; however, the vehicle skidded and crashed into the rear of the other vehicle. There was no warning light illuminated. During the crash the front end and the hood of the vehicle was severely damaged, but the air bags did not deploy. Additionally, the seat belt malfunctioned and faile
Mileage: 80,000
The contact owned a 2019 Kia Soul. The contact stated that while driving approximately 40 MPH, another vehicle stopped in front of the contactâs vehicle and the brake pedal was depressed to attempt to avoid a crash; however, the vehicle skidded and crashed into the rear of the other vehicle. There was no warning light illuminated. During the crash the front end and the hood of the vehicle was severely damaged, but the air bags did not deploy. Additionally, the seat belt malfunctioned and faile
Mileage: 80,000
The contact owned a 2019 Kia Soul. The contact stated that while driving approximately 40 MPH, another vehicle stopped in front of the contactâs vehicle and the brake pedal was depressed to attempt to avoid a crash; however, the vehicle skidded and crashed into the rear of the other vehicle. There was no warning light illuminated. During the crash the front end and the hood of the vehicle was severely damaged, but the air bags did not deploy. Additionally, the seat belt malfunctioned and faile
Mileage: 80,000
This is a 6 year old car, with just under 108,000 miles. The catalytic converter is clogged, most likely from oil getting past the piston rings and contaminating the catalytic converter. High oil consumption, resulting in 1 qt needed to be added every 850-875 miles on average. Extended warranty company excludes this part. KIA warranty covers exhaust parts only up to 80,000 miles. To replace is $4,100. Car is valued at $3,000-$3500, with dealership saying without replacement car is worth less tha
I took the car to the shop because it had been consuming a lot of oil within the last 2 months and everytime I went to the shop they would just top off my oil . They ended up doing an oil consumption test and my car failed it and mind you they had just put oil in my car the week prior . I took my car Monday because my engine light had came on . When arriving the guy scanned my car with a machine they told me it was bad spark plugs in my engine . He sent me to Firestone because he said the proce
The vehicle, a 2019 Kia Soul, is experiencing **severe and abnormal engine oil consumption** requiring frequent, unscheduled oil replenishment. The vehicle has approximately 117,000 miles. **Component or System Failure:** The malfunction is in the **powertrain system**, specifically the **GDI (Gasoline Direct Injection) engine**. The root cause is assessed to be a **structural or design defect** involving the **piston rings**, leading to oil migration into the combustion chamber. The vehicle is
Vehicle: 2019 Kia Soul 2.0L GDI VIN: [XXX] Mileage: 92,200 The engine and connecting rod bearings failed â a known defect in Kiaâs Theta II GDI engines. The vehicle began making a loud knocking noise and would stall when turning to start the engine within days of purchase. This is consistent with the same defect addressed in Kiaâs KSDS / PI2107 Product Improvement Campaign and Theta II Engine class-action settlement. Component failed: Engine. The engine is available for inspection. Saf
started smelling burning oil intermittently shortly after purchase as new vehicle. When checked by service at Kia, could not find anything. Then vehicle started to stall on multiple occasions while on the road. Spent $1500 at Kia to try and fix it. Service folks couldn't find the problem. Vehicle stopped working and car won't start now. These are the same exact symptoms under this recall for Kia Souls from 2021-2023- SC336 Recall which his known to result in fire or destruction of engine. Dat
started smelling burning oil intermittently shortly after purchase as new vehicle. When checked by service at Kia, could not find anything. Then vehicle started to stall on multiple occasions while on the road. Spent $1500 at Kia to try and fix it. Service folks couldn't find the problem. Vehicle stopped working and car won't start now. These are the same exact symptoms under this recall for Kia Souls from 2021-2023- SC336 Recall which his known to result in fire or destruction of engine. Dat