2018 KIA SOUL

AIR BAGS

Kia Motors America (Kia) is recalling certain 2017-2019 Sedona, Soul, Soul EV, 2017-2018 Forte, and 2017 Forte Koup vehicles. The Air Bag Control Unit (ACU) cover may contact a memory chip on the printed circuit board and damage the electrical circuit. Circuit damage may result in deactivated air

Unknown...the car goes into limp mode suddenly...my battery was boiling an shot liquid out of it, prior to this my other battery leaked an the alternator was bad ....when this happens suddenly you have no steering, an if course the boiling battery may explode....I've had this car checked over several times since begining of January with everything checking out fine but this still happening

Unknown...the car goes into limp mode suddenly...my battery was boiling an shot liquid out of it, prior to this my other battery leaked an the alternator was bad ....when this happens suddenly you have no steering, an if course the boiling battery may explode....I've had this car checked over several times since begining of January with everything checking out fine but this still happening

Unknown...the car goes into limp mode suddenly...my battery was boiling an shot liquid out of it, prior to this my other battery leaked an the alternator was bad ....when this happens suddenly you have no steering, an if course the boiling battery may explode....I've had this car checked over several times since begining of January with everything checking out fine but this still happening

I am submitting this complaint regarding failure to complete a federally mandated safety recall and the subsequent release of my vehicle in an unsafe condition after prolonged dealer custody. Vehicle Information provided above Safety Recall Information Recall Type: Federal airbag safety recall Recall Notice Received: 2023 Summary of Safety Concern I delivered my vehicle to authorized Kia dealerships for completion of a federally mandated airbag safety recall. The vehicle remained in dealership custody for approximately seven months without completion of the recall. During this period, the dealerships demanded payment for diagnostics and asserted that recall-related issues were “warranty-related” or “customer responsibility,” which effectively blocked completion of the safety recall. Despite my continued communication and willingness to proceed with recall repair, the recall was not completed. Kia declined to authorize repairs necessary to complete the recall. Vehicle Released

I am submitting this complaint regarding failure to complete a federally mandated safety recall and the subsequent release of my vehicle in an unsafe condition after prolonged dealer custody. Vehicle Information provided above Safety Recall Information Recall Type: Federal airbag safety recall Recall Notice Received: 2023 Summary of Safety Concern I delivered my vehicle to authorized Kia dealerships for completion of a federally mandated airbag safety recall. The vehicle remained in dealership custody for approximately seven months without completion of the recall. During this period, the dealerships demanded payment for diagnostics and asserted that recall-related issues were “warranty-related” or “customer responsibility,” which effectively blocked completion of the safety recall. Despite my continued communication and willingness to proceed with recall repair, the recall was not completed. Kia declined to authorize repairs necessary to complete the recall. Vehicle Released

A Kia franchise dealership demanded payment for diagnostics in order to perform a federal airbag safety recall, which I refused. After the dealer’s involvement, the vehicle’s diagnostic/OBD port became unreadable, preventing recall completion. A second Kia dealer states they cannot complete the recall and wants thousands of dollars just to attempt diagnosis. The vehicle has been out of service for over six months with an open safety recall. I believe the recall process has been obstructed.

A Kia franchise dealership demanded payment for diagnostics in order to perform a federal airbag safety recall, which I refused. After the dealer’s involvement, the vehicle’s diagnostic/OBD port became unreadable, preventing recall completion. A second Kia dealer states they cannot complete the recall and wants thousands of dollars just to attempt diagnosis. The vehicle has been out of service for over six months with an open safety recall. I believe the recall process has been obstructed.

Driving on freeway,two pieces of paint, flaking flew onto my windshield obstructing my view. Pulled over to see what happened and it was paint on my hood was flaking off. The paint was stuck to my windshield. My safety was definitely at risk as paint blocked my view.

Excessive oil consumption

Was going down the freeway the check engine light came on pulled over and found there to be no oil on the dip stick and I had just checked it a week ago. Now the engine is knocking due to the oil consumption.

The clear coat peeled off of the driver and passenger side mirrors in the beginning of 2024. The white paint started chipping off in a one inch straight line where the red roof meets the white side panel on both sides. You can tell it is where a strip of tape was that maybe separated the two paint colors in the process of painting. This began at the end of 2024. Then in early 2025, the white paint on the hood started flaking off in random spots all over the hood of the vehicle. The paint is completely gone in those areas and the gray body is now showing through where the white paint used to be.

Description of the Problem: My 2018 Kia Soul has a recurring and unresolved safety issue involving sudden loss of power while driving. The check-engine light repeatedly comes on, and at times the vehicle will hesitate or lose acceleration unexpectedly, creating a risk of being unable to maintain speed in traffic. Chronology: This issue has been occurring for over a year. I have taken the vehicle to the Kia dealership multiple times for the same problem. Each time, the dealership has either been unable to diagnose the cause or has returned the vehicle stating the issue was repaired, but the problem returns within weeks. Most recently, the dealership kept the vehicle for over a month and still could not identify or resolve the cause of the power loss or the recurring check-engine light. They then instructed me to pick up the car and drive it until the warning light comes back on, despite my reporting that the vehicle loses power while driving and is unsafe to operate. Safety Concern:

Description of the Problem: My 2018 Kia Soul has a recurring and unresolved safety issue involving sudden loss of power while driving. The check-engine light repeatedly comes on, and at times the vehicle will hesitate or lose acceleration unexpectedly, creating a risk of being unable to maintain speed in traffic. Chronology: This issue has been occurring for over a year. I have taken the vehicle to the Kia dealership multiple times for the same problem. Each time, the dealership has either been unable to diagnose the cause or has returned the vehicle stating the issue was repaired, but the problem returns within weeks. Most recently, the dealership kept the vehicle for over a month and still could not identify or resolve the cause of the power loss or the recurring check-engine light. They then instructed me to pick up the car and drive it until the warning light comes back on, despite my reporting that the vehicle loses power while driving and is unsafe to operate. Safety Concern:

9/25/25 Car would not accelerate on exit ramp and engine seized just as I pulled into Romeo Kia Kingston Car Repair Center, causing a dangerous driving situation. No prior noise or warning lights for the 6 years I have owned the car. 10/6/25 per Jared Illg, District Kia Mgr., “Although, my 2018 Kia Soul 2.0 engine is under the Class Action Settlement, my car is not under extended warranty, because I did not have the KSDS software update.” I did not receive any mailings over the years, but two August, 2025 re-notifications. •Kia KSDS software 2018 update (172/953), why wasn't update performed by Romeo Auto Group Dealership before I purchased car? •Kia’s parent company, Hyundai Motor Group removed the KSDS update requirement for its lifetime engine warranty, why hasn’t Kia? •The Romeo Auto Group Dealership owned this car and used it as a Lease Car. I am second owner, why didn't I get a Transferable / Powertrain warranty? •Why would I get a limited warranty kno

The contact owns a 2018 Kia Soul. The contact stated while driving at various speeds, the steering wheel was difficult to turn to the left or the right. The contact stated that occasionally the steering wheel was loose and inoperable. There was no warning light illuminated. The contact had taken the vehicle to an independent mechanic who diagnosed the vehicle and determined that the steering column gears and nut needed to be replaced. The contact was referred to a dealer for the repair. The vehicle was taken to a local dealer, where it was diagnosed and determined that the steering gears, the steering coupler, and the steering rack needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 130,000.

Mileage: 130,000

Kia is aware of these issues why haven't they issued a recall for engine oil composition low and causing problems

On 8/12/25, my 2018 Kia Soul (approx. 126,000 miles) suddenly began shuddering at low RPM with a flashing check engine light, near-stalling, and smoke from the exhaust. A warning message appeared for an engine control issue. Prior to failure, the engine intermittently knocked and displayed an oil pressure warning light. The engine burned oil at an excessive rate between routine oil changes. At the Kia dealership, diagnostic codes P0300 and P0303 were found. The dealer reported a burnt valve and seized starter, estimating $2,960 for valve repair or $6,437 for engine replacement, and stated these were not covered under Kia’s extended warranty or E2 Class Action Settlement because no P1326 code appeared. However, the symptoms match the rod bearing wear defect already covered under the E2 settlement. The dealer refused to perform the bearing clearance test (Kia’s required diagnostic for this defect) without payment, even though the settlement and extended warranty specify Kia must co

Engine is loosing oil into the #2 cylinder, causing an damage to the downstream exhaust. Once the cylinder fills with oil, the care immediately drops in operation speed causing significant driver response and immediately surrounding vehicles

The contact owns a 2018 Kia Soul. The contact stated that while driving at an undisclosed speed, while depressing the accelerator pedal, the front of the vehicle suddenly jumped. The contact was unsure if any warning lights were illuminated during the failure. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was not available.

Low compression on cylinder 3 and 4 and the car only has 40,000 miles on it. It's not covered in warranty because it's a 2018 model but I've only had the car for 1.5 years and still owe 18,000 on it and I'm a officer and a single mother and can't afford to let the car go back when Kia knows these cars have engine issues and low compression engine problems.