2017 KIA SOUL

337 complaints filed with NHTSA.

337
Complaints
21
Crashes
16
Fires
21
Injuries
0
Deaths

NHTSA Safety Rating

5/5
Overall
5/5
Front Crash
5/5
Side Crash
4/5
Rollover

Complaints by Component

ComponentCount
ENGINE180
UNKNOWN OR OTHER31
FUEL/PROPULSION SYSTEM17
POWER TRAIN17
ELECTRICAL SYSTEM16
AIR BAGS16
SERVICE BRAKES12
VEHICLE SPEED CONTROL8
STEERING8
ENGINE AND ENGINE COOLING6
STRUCTURE:BODY3
SUSPENSION3
WHEELS2
SEAT BELTS2
TIRES2

Recalls (1)

22V03100025/01/2022

AIR BAGS

Kia Motors America (Kia) is recalling certain 2017-2019 Sedona, Soul, Soul EV, 2017-2018 Forte, and 2017 Forte Koup vehicles. The Air Bag Control Unit (ACU) cover may contact a memory chip on the printed circuit board and damage the electrical circuit. Circuit damage may result in deactivated air

Recent Complaints

20250802CrashSERVICE BRAKES

2017,Kia soul plus brakes failed with no warning and we crashed into an intersection and hit a dump truck. I suffered severe broken bones including a compound femur fracture and broken arm. I was trapped in the car for over a hour. Both my arm and leg have rods and pins now. I also suffer from severe ptsd and nightmares. I hospitalized from 6/25-7/4, and in a nursing home until 7/4-8/1, learning to walk again. I received the voluntary recall letter on 7/11when I was in the nursing home. It was

20240826FireELECTRICAL SYSTEM

The contact owns a 2017 Kia Soul. While the contact was asleep, they were awoken by an abnormal burning smell. Upon investigation, the contact discovered that the rear end of the vehicle had caught fire. A neighbor called the authorities and the fire department extinguished the fire. The fire department informed the contact that the fire was caused by an electrical wiring failure in the rear taillights. No injuries were reported. A police report was filed. The vehicle remained in the contact's

Mileage: 63,000

20240826FireEXTERIOR LIGHTING:TAIL LIGHTS

The contact owns a 2017 Kia Soul. While the contact was asleep, they were awoken by an abnormal burning smell. Upon investigation, the contact discovered that the rear end of the vehicle had caught fire. A neighbor called the authorities and the fire department extinguished the fire. The fire department informed the contact that the fire was caused by an electrical wiring failure in the rear taillights. No injuries were reported. A police report was filed. The vehicle remained in the contact's

Mileage: 63,000

20231227CrashEQUIPMENT ADAPTIVE/MOBILITY:VEHICLE CONTROLS:SPEED CONTROL

The contact owns a 2017 Kia Soul. The contact stated that while attempting to park on an incline, the vehicle experienced unintended acceleration which resulted in a crash. The contact crashed into a handicap ramp. The vehicle then unintended accelerated in reverse where the vehicle crashed into a cement pole and a bush. No warning lights were illuminated. A police report was filed. There were no injuries reported. The vehicle was towed to the contact's residence pending another tow by the insur

Mileage: 12,114

20231026FireENGINE

The contact owned a 2017 Kia Soul. The contact stated while driving at approximately 70 MPH on the interstate, black smoke emanated from the engine compartment. The vehicle was steered to the side of the road and the flames of the vehicle grew larger. The contact exited the vehicle when suddenly it exploded. The low oil pressure, air bag, and ABS warning lights were illuminated. The fire department extinguished the fire. The police department was on the scene and confirmed that the fire departme

Mileage: 109,000

20230928FireENGINE

The contact owned a 2017 Kia Soul. The contact stated that while driving at 40 MPH, the vehicle started to smoke under the hood. The contact noticed that there was a fire under the hood. The fire was extinguished by the fire department. A police report was filed. No warning light was illuminated. The vehicle was towed to a lot. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approxima

Mileage: 67,000

20230831FireENGINE

On 6/30/23 While exiting the highway and waiting at a traffic light he noticed smoke coming from the hood. As he proceeded through the intersection to pull over the dashboard lit up with many lights and then the power went out. He was able to coast to the side of the road. A Police Officer happened to be nearby and called the fire department. When they arrived and opened the hood the engine compartment was in flames. They put the fire out and then the car was towed to a storage yard. A claim wa

20230807CrashENGINE

The contact owns a 2017 Kia Soul. The contact stated while driving 60-65 MPH, the vehicle started pulling to the right. There was no warning light illuminated. The contact stated that she allowed the vehicle to pull to right lane as there was no traffic, and the vehicle struck the guard rail. The vehicle then stopped and made an abnormal banging sound. The vehicle was towed to a local Pep Boys, where it was diagnosed that there was a hole in the engine. The vehicle was then towed to an unknown d

Mileage: 113,845

20230621FireENGINE

The car engine made a clamoring noise and sudden seized up and stopped in the middle of traffic. The hood started smoking and a good Samaritan passed by and alerted me to get out of car. I did and noticed puddle of liquid was in flames and soon the front of the car was also in flames.

20230621FireUNKNOWN OR OTHER

The car engine made a clamoring noise and sudden seized up and stopped in the middle of traffic. The hood started smoking and a good Samaritan passed by and alerted me to get out of car. I did and noticed puddle of liquid was in flames and soon the front of the car was also in flames.

20230426FireENGINE

The contact owns a 2017 Kia Soul. The contact stated that while her friend was driving at an undisclosed speed, he heard an abnormal sound inside the vehicle then the vehicle started to decelerate without warning. The contact then stated that other drivers on the road alerted the contact’s friend that a fire had ignited underneath the vehicle. No warning lights were illuminated. The contact’s friend was able to pull the vehicle off the road and exit the vehicle. The local authorities were no

Mileage: 130,000

20230129FireENGINE

On 11/07/22 my car started to sputter & lose power while going up a hill, the incident only lasted a few seconds with no warning lights. Later that same day my car wouldn't start and when it finally did start it started sputtering, had no power with no warning lights, plus there was a strong smell of gas from inside the car. I had the car towed to a local shop. The shop cleaned the injectors, put a fuel treatment in the tank and replaced a bad O2 censor. 8 Days later on another hill it happened

20230129FireFUEL/PROPULSION SYSTEM

On 11/07/22 my car started to sputter & lose power while going up a hill, the incident only lasted a few seconds with no warning lights. Later that same day my car wouldn't start and when it finally did start it started sputtering, had no power with no warning lights, plus there was a strong smell of gas from inside the car. I had the car towed to a local shop. The shop cleaned the injectors, put a fuel treatment in the tank and replaced a bad O2 censor. 8 Days later on another hill it happened

20230129FireUNKNOWN OR OTHER

On 11/07/22 my car started to sputter & lose power while going up a hill, the incident only lasted a few seconds with no warning lights. Later that same day my car wouldn't start and when it finally did start it started sputtering, had no power with no warning lights, plus there was a strong smell of gas from inside the car. I had the car towed to a local shop. The shop cleaned the injectors, put a fuel treatment in the tank and replaced a bad O2 censor. 8 Days later on another hill it happened

20221127FireENGINE

I was driving down the interstate and my car made a loud noise, so I pulled over. Smoke started pouring out then it was immediately in flames. No prior issues. No injuries as I was able to get out. If fire recalls were till 2015, clearly my vehicle had issues too. What do I do?

20221108CrashAIR BAGS

The contact owned a 2017 Kia Soul. The contact stated that while in stop-and-go traffic, an 18-wheeler crashed into her vehicle and sent the vehicle into a guardrail. The air bags failed to deploy upon impact and the contact hit her head on the driver-side window. She was taken to the hospital where she was treated for a fractured skull and a concussion. The whereabouts of the other driver were unknown. A police report was filed which noted that the guardrail was damaged and in need of repair. T

Mileage: 120,000

20220929CrashAIR BAGS

On August 20, 2022, I was driving my 2017 KIA Soul and was slammed into in the front of my car, at full speed, by a KIA sedan which had sped across my path in an attempt to make an illegal U-turn across a highway. NO AIRBAGS DEPLOYED in my KIA OR in the other errant KIA's car! I suffered physical injuries upon impact to the chest and sternum and was removed from the scene by ambulance. Since that awful crash, I have read a number of articles that KIA is in the process of issuing recalls for air

20220824FireENGINE

The contact owned a 2017 Kia Soul. The contact stated that while driving at highway speeds, a cloud of black-colored smoke began to emit from the vehicle without warning. The contact attempted to stop the vehicle by depressing the brake pedal; however, the brakes failed to operate as needed. The contact used his emergency brake to stop and immediately exited the vehicle. Upon exiting the vehicle, the vehicle quickly caught fire; by the time the fire department arrived, the vehicle was incinerate

Mileage: 61,000

20220623FireENGINE

The contact owned a 2017 Kia Soul. The contact stated that while driving at various speeds, an abnormal, knocking noise would emit from the engine without warning. The contact notified the dealer and they informed him that the knocking noise was normal vehicle operation. The contact then stated that while driving at 60 MPH as the knocking noise persisted, the noise grew increasing louder without warning. The contact looked out of his rearview mirror and saw a cloud of white smoke coming from un

Mileage: 80,000

20220610CrashSERVICE BRAKES

I was in the right lane, of two lanes, proceeding north. I had waited at a red light, the second car back from the cross street. The light turned green and I was slowly proceeding, maybe going about 15-20 mph. Suddenly, the car engine raced and the front of the car veered left. There were cars in front of me, in the lane to the left of me, and behind me. I had both of my hands on the steering wheel the entire time. I, of course, took my foot off the gas pedal and applied the brakes. Th