2015 KIA SOUL

1189 complaints filed with NHTSA.

1189
Complaints
59
Crashes
110
Fires
59
Injuries
2
Deaths

NHTSA Safety Rating

5/5
Overall
5/5
Front Crash
5/5
Side Crash
4/5
Rollover

Complaints by Component

ComponentCount
ENGINE608
UNKNOWN OR OTHER103
FUEL/PROPULSION SYSTEM76
ELECTRICAL SYSTEM73
POWER TRAIN58
STEERING44
EXTERIOR LIGHTING33
ENGINE AND ENGINE COOLING29
SERVICE BRAKES28
VEHICLE SPEED CONTROL28
AIR BAGS20
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR20
STRUCTURE:BODY14
SEAT BELTS9
WHEELS6

Recalls (4)

17V60800029/09/2017

STEERING

Kia Motors America (Kia) is recalling certain 2014-2016 Soul and Soul EV vehicles. The pinion plug may allow the pinion gear to separate from the steering gear assembly.

19V12000022/02/2019

ENGINE

Kia Motors America (Kia) is recalling certain 2012-2016 Kia Soul vehicles equipped with 1.6L Gasoline Direct Injection (GDI) engines. High exhaust gas temperatures may damage the catalytic converter, possibly resulting in abnormal engine combustion and damage to one or more of the engine's pistons

20V75000002/12/2020

ENGINE

Kia Motors America (Kia) is recalling certain 2012-2013 Sorento, 2012-2015 Forte and Forte Koup, 2011-2013 Optima Hybrid, 2014-2015 Soul, and 2012 Sportage vehicles. An engine compartment fire can occur while driving.

15V12300002/03/2015

VEHICLE SPEED CONTROL:ACCELERATOR PEDAL

Kia Motors America (Kia) is recalling certain model year 2014-2015 Soul and Soul electric vehicles manufactured July 21, 2013, to January 8, 2015. A section of the accelerator pedal may bend and fracture.

Recent Complaints

20251202FireENGINE

As I was driving home on the highway, my car began making a noise I never heard before. I looked out of my rear view and began to see smoke coming from my car. As I was trying to get off the highway, my car began to lose control. I couldn’t get completely off the highway so I pulled into a small corner. I realized my hood was on fire when I stopped. I grabbed my purse and keys and ran down the highway as fast as I could. By this time my car was engulfed in flames. A woman saw me in distress an

20251202FireSTEERING

As I was driving home on the highway, my car began making a noise I never heard before. I looked out of my rear view and began to see smoke coming from my car. As I was trying to get off the highway, my car began to lose control. I couldn’t get completely off the highway so I pulled into a small corner. I realized my hood was on fire when I stopped. I grabbed my purse and keys and ran down the highway as fast as I could. By this time my car was engulfed in flames. A woman saw me in distress an

20251202FireSTRUCTURE:BODY

As I was driving home on the highway, my car began making a noise I never heard before. I looked out of my rear view and began to see smoke coming from my car. As I was trying to get off the highway, my car began to lose control. I couldn’t get completely off the highway so I pulled into a small corner. I realized my hood was on fire when I stopped. I grabbed my purse and keys and ran down the highway as fast as I could. By this time my car was engulfed in flames. A woman saw me in distress an

20250910FireUNKNOWN OR OTHER

Driving home from supermarket. Car made a loud bang and started smoking from under the hood. Pulled over into parking lot. Car continued to smoke and within minutes caught on fire from under the hood. Car was engulfed in flames within minutes.

20250819FireENGINE

There was a knocking sound, so I pulled over and smoke started coming from underneath the hood of the vehicle. There was a fire and the car was later deemed a total loss.

20250819FireUNKNOWN OR OTHER

There was a knocking sound, so I pulled over and smoke started coming from underneath the hood of the vehicle. There was a fire and the car was later deemed a total loss.

20250630FireENGINE

On April 24, 2022, while driving my 2015 Kia Soul, the vehicle suddenly caught fire. The fire originated in the engine compartment and destroyed the vehicle. This occurred despite the existence of a known safety recall related to the Knock Sensor Detection System (KSDS), which has been linked to engine fires in Kia vehicles. Following the incident, Kia America declined responsibility, and a joint investigation attempt by my insurer, USAA, was ignored. Kia proceeded with an independent investigat

20250227FireENGINE AND ENGINE COOLING

See attached document for complaint.

20250227FireENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION

See attached document for complaint.

20250203CrashAIR BAGS

Involved in wreck air bags did not deploy.

20241223FireENGINE

Description of Incident: The engine has experienced a failure that causes oil to blow back from the engine, covering components both under and outside of the engine cover. This has resulted in oil accumulating on the exhaust and other hot components, creating a significant fire hazard. Safety Risks: This malfunction poses a serious risk to my safety and the safety of others, as the oil leakage could lead to a fire while driving. Additionally, the vehicle stalls at various speeds, which increas

Mileage: 144,000

20241223FirePOWER TRAIN

Description of Incident: The engine has experienced a failure that causes oil to blow back from the engine, covering components both under and outside of the engine cover. This has resulted in oil accumulating on the exhaust and other hot components, creating a significant fire hazard. Safety Risks: This malfunction poses a serious risk to my safety and the safety of others, as the oil leakage could lead to a fire while driving. Additionally, the vehicle stalls at various speeds, which increas

Mileage: 144,000

20241223FireVEHICLE SPEED CONTROL

Description of Incident: The engine has experienced a failure that causes oil to blow back from the engine, covering components both under and outside of the engine cover. This has resulted in oil accumulating on the exhaust and other hot components, creating a significant fire hazard. Safety Risks: This malfunction poses a serious risk to my safety and the safety of others, as the oil leakage could lead to a fire while driving. Additionally, the vehicle stalls at various speeds, which increas

Mileage: 144,000

20241126CrashAIR BAGS

November 26, 2024 Dear NHTSA, I am writing to report a serious safety concern regarding my 2015 Kia Soul. On [XXX], I was involved in a severe car accident. Despite the significant impact, the airbag system failed to deploy. I have attached photos of the vehicle damage for your reference. This incident is particularly alarming as the vehicle had recently been serviced for recalls at Phil Smith Kia (4250 N Federal Hwy, Lighthouse Point, FL 33064). The failure of the airbag system to deploy ra

20241126CrashSTRUCTURE:BODY

November 26, 2024 Dear NHTSA, I am writing to report a serious safety concern regarding my 2015 Kia Soul. On [XXX], I was involved in a severe car accident. Despite the significant impact, the airbag system failed to deploy. I have attached photos of the vehicle damage for your reference. This incident is particularly alarming as the vehicle had recently been serviced for recalls at Phil Smith Kia (4250 N Federal Hwy, Lighthouse Point, FL 33064). The failure of the airbag system to deploy ra

20240829FireUNKNOWN OR OTHER

Got off of hwy traveling at 70 mph came to stoplight. Vehicle stalled. Noticed smoke, then flames. Within 2 minutes the entire engine compartment was engulfed in flames

20240612FirePOWER TRAIN

The contact owns a 2015 Kia Soul. The contact stated that the vehicle began decelerating and vibrating while driving at approximately 40-45 MPH. When attempting to accelerate forward and switch lanes, the vehicle would hesitate to respond as the check engine warning light illuminated. The vehicle began overheating causing smoke to come from underneath the hood of the vehicle. The vehicle stalled in the middle of the road. The contact waited until the smoke dissipated and the vehicle cooled down

Mileage: 133,000

20240511FireFUEL/PROPULSION SYSTEM

Unknown . Engine or fuel mishap Car caught on fire as I was driving down the hwy with my 3 kids

Mileage: 160,504

20240511FireENGINE

Unknown . Engine or fuel mishap Car caught on fire as I was driving down the hwy with my 3 kids

Mileage: 160,504

20240511FireVEHICLE SPEED CONTROL

Unknown . Engine or fuel mishap Car caught on fire as I was driving down the hwy with my 3 kids

Mileage: 160,504