2012 KIA SOUL
662 complaints filed with NHTSA.
NHTSA Safety Rating
Complaints by Component
| Component | Count |
|---|---|
| ENGINE | 206 |
| STEERING | 162 |
| UNKNOWN OR OTHER | 39 |
| ELECTRICAL SYSTEM | 37 |
| SERVICE BRAKES, HYDRAULIC | 33 |
| ENGINE AND ENGINE COOLING | 23 |
| POWER TRAIN | 21 |
| FUEL/PROPULSION SYSTEM | 21 |
| AIR BAGS | 17 |
| STRUCTURE:BODY | 15 |
| SERVICE BRAKES | 10 |
| VEHICLE SPEED CONTROL | 9 |
| EXTERIOR LIGHTING | 7 |
| ELECTRONIC STABILITY CONTROL (ESC) | 7 |
| WHEELS | 6 |
Recalls (3)
STRUCTURE:BODY:ROOF AND PILLARS
Kia Motors America (Kia) is recalling certain model year 2010-2013 Kia Soul vehicles manufactured January 8, 2009, to October 2, 2013, equipped with a sun roof. A headliner plate may detach during deployment of the curtain air bag.
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, and 2010-2011 Rondo vehicles. The Hydraulic Electronic Control Unit (HECU) may
ENGINE
Kia Motors America (Kia) is recalling certain 2012-2016 Kia Soul vehicles equipped with 1.6L Gasoline Direct Injection (GDI) engines. High exhaust gas temperatures may damage the catalytic converter, possibly resulting in abnormal engine combustion and damage to one or more of the engine's pistons
Recent Complaints
The contact's son owned a 2012 Kia Soul. The contact stated that while the vehicle was parked in the driveway, the contact's daughter-in-law looked through the glass door of the residence and noticed that the vehicle had caught on fire. The contact stated that the fire started from underneath the hood. The contact stated that the entire vehicle had burned significantly. The fire was extinguished by fire department, and the fire department filed a report. The contact stated that he resided in a
Mileage: 200,000
The contact's son owned a 2012 Kia Soul. The contact stated that while the vehicle was parked in the driveway, the contact's daughter-in-law looked through the glass door of the residence and noticed that the vehicle had caught on fire. The contact stated that the fire started from underneath the hood. The contact stated that the entire vehicle had burned significantly. The fire was extinguished by fire department, and the fire department filed a report. The contact stated that he resided in a
Mileage: 200,000
The contact owned a 2012 Kia Soul. The contact stated while stopped at an intersection, the vehicle independently accelerated while depressing the brake pedal. The contact steered the vehicle to the left in an attempt to stop the acceleration and repeatedly depressed the brake pedal. Due to the failure, the contact hit a curb, a sidewalk post, and finally, a retaining wall which stopped the vehicle. The sidewalk post was damaged due to the crash. The contact was unaware if any warning lights app
Mileage: 99,700
The contact owned a 2012 Kia Soul. The contact stated while stopped at an intersection, the vehicle independently accelerated while depressing the brake pedal. The contact steered the vehicle to the left in an attempt to stop the acceleration and repeatedly depressed the brake pedal. Due to the failure, the contact hit a curb, a sidewalk post, and finally, a retaining wall which stopped the vehicle. The sidewalk post was damaged due to the crash. The contact was unaware if any warning lights app
Mileage: 99,700
The contact owned a 2012 Kia Soul. The contact stated while stopped at an intersection, the vehicle independently accelerated while depressing the brake pedal. The contact steered the vehicle to the left in an attempt to stop the acceleration and repeatedly depressed the brake pedal. Due to the failure, the contact hit a curb, a sidewalk post, and finally, a retaining wall which stopped the vehicle. The sidewalk post was damaged due to the crash. The contact was unaware if any warning lights app
Mileage: 99,700
The contact owns a 2012 Kia Soul. The contact stated that while driving at approximately 5 MPH the braking system suddenly activated causing the vehicle to abruptly stop. Smoke was then seen coming from under the front end of the vehicle. After the contact exited the vehicle flames and smoke began to engulf the vehicle. The fire department was called to the scene and extinguished the flames. The vehicle was later towed to the home. The extent of the damage to the vehicle and the cause of the fai
Mileage: 190,000
The contact owns a 2012 Kia Soul. The contact stated that while driving at approximately 5 MPH the braking system suddenly activated causing the vehicle to abruptly stop. Smoke was then seen coming from under the front end of the vehicle. After the contact exited the vehicle flames and smoke began to engulf the vehicle. The fire department was called to the scene and extinguished the flames. The vehicle was later towed to the home. The extent of the damage to the vehicle and the cause of the fai
Mileage: 190,000
While driving down the freeway, the engine began to smoke and caught fire. My husband and kids were in the car but were fortunately able to pull over without physical injuries. Our insurance company held the car and a third party company (hired by Kia) concluded â the origin of the fire is in the engine compartment at the exhaust manifold. The cause of the fire is internal engine failure resulting in a hole in the block allowing oil to escape and ignite on contact with heated exhaust componen
i was driving, all of a sudden my car started losing speed so i got onto the shoulder. then i saw smoke and a fire from under the hood. the door stuck and i hit it with my shoulder to get out. 30 seconds after i got out the engine bay exploded.
The contact owns a 2012 Kia Soul. The contact stated that while making a left turn a second vehicle crashed into the passenger side of the vehicle. During the crash no air bags deployed. The driver sustained a minor neck injury which did not require medical treatment. A police report was taken at the scene and the vehicle was towed away. In a second incident, the vehicle crashed down an embankment, and again no airbags had deployed. The driver sustained a minor neck injury that did not require m
Mileage: 90,000
The contact owns a 2012 Kia Soul. The contact stated that while making a left turn a second vehicle crashed into the passenger side of the vehicle. During the crash no air bags deployed. The driver sustained a minor neck injury which did not require medical treatment. A police report was taken at the scene and the vehicle was towed away. In a second incident, the vehicle crashed down an embankment, and again no airbags had deployed. The driver sustained a minor neck injury that did not require m
Mileage: 90,000
The contact owned a 2012 Kia Soul. The contact stated that while driving approximately 40 mph a loud popping sound originated from the undercarriage on the driver's side. The contact witnessed smoke coming from the engine compartment and veered to the vehicle side of the road and turned the vehicle off. The contact was then notified by pedestrians, that a fire was originating from the engine compartment, and the contact exited the vehicle. The fire was extinguished by the fire department and a
Mileage: 127,000
On July 14, 2022 at approximately 7:41 pm in Jacksonville, FL. The car hydroplaned and flip 3 times which ended up with the vehicle have significant damage to the front end and roof of the car. The driver side airbag did not deploy during this accident. Which makes me real concern, thank goodness my son-in law was able to walk away from the crash. However he is now experiencing problems from the impact and faulty air bags not deploying. I noticed that a recall was for 2014 but did not incl
The contact owns a 2012 Kia Soul. The contact stated while driving 55 mph, she saw smoke exiting the rear of the vehicle. The contact stated no warning light was illuminated. The contact was able to park on the side of the road and after exiting the vehicle, she saw a fire that started under the vehicle. The fire department was able to extinguish the fire. The contact was unaware if a fire report was filed. The contact stated no one was injured or sought medical attention. The vehicle was not dr
Mileage: 186,000
Loss of power to brakes while braking at low speed resulting in a crash, air bag deployment and blowout of driver airbag. Driver sustained chemical burns, and abdomen bruising. The fire department extinguished a small fire . The KIA is a almost total loss .
Loss of power to brakes while braking at low speed resulting in a crash, air bag deployment and blowout of driver airbag. Driver sustained chemical burns, and abdomen bruising. The fire department extinguished a small fire . The KIA is a almost total loss .
The rod punctured the engine block and caused a fire around the fuel pump area. Signs on the positive battery terminal of jumping backwards. Kia believes the cause of the fire was the engine falling apart. I had been travelling free of worry when I heard a high whirring sound then a bang coming from the engine. I pulled over immediately and upon opening the hood discovered a fire. Good samaritans pulled over and put the fire out, there were 3 females in my car who could've burned alive had the o
The contact owns a 2012 Kia Soul. The contact stated that while driving at 55 mph, a abnormal noise and odor appeared from the rear both driver and passenger side of the vehicle. The contact managed to veer to the shoulder of the road, turn the vehicle off, wait for about 15 minutes, attempted to turn the vehicle back on when the noise became louder and the check engine warning illuminated. The vehicle then was towed to an independent mechanic where it was diagnosed that the command rod fracture
Mileage: 90,600
The contact owns a 2012 Kia Soul. The contact stated that while driving at 55 mph, a abnormal noise and odor appeared from the rear both driver and passenger side of the vehicle. The contact managed to veer to the shoulder of the road, turn the vehicle off, wait for about 15 minutes, attempted to turn the vehicle back on when the noise became louder and the check engine warning illuminated. The vehicle then was towed to an independent mechanic where it was diagnosed that the command rod fracture
Mileage: 90,600
The contact owns a 2012 Kia Soul. The contact stated there was an abnormal fuel odor inside of the vehicle. Additionally, the brake lights were inoperable prior to replacing the rear taillight housings. After replacing the brake lamp housings, the contact became aware that the brake lamps remained illuminated. The vehicle was taken to the dealer who diagnosed that the abs module failed and needed to be replaced. The contact was warned that the vehicle was at risk of catching on fire. The dealer
Mileage: 109,000