KIA SORENTO PHEV · model year

2025 KIA SORENTO PHEV

1 NHTSA complaints, and 3 active recalls for this specific cohort.

NHTSA overall rating

Not crash-tested

New Car Assessment Program

The 2025KIASORENTO PHEV carries 1 consumer safety complaint in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.

Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2025 SORENTO PHEV is unknown or other with 1 filings. Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 3 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.

NHTSA currently has 38 investigation files overlapping the 2025 SORENTO PHEV, and 1 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.

1
Complaints
0
Crashes
0
Fires
0
Injuries
0
Deaths

Total Complaints

1 filings

Crashes Reported

0 reports

Source

NHTSA ODI

Federal complaints database

Complaints vs. fleet median (215)

At or below the fleet median complaint volume.

Complaints by Component

ComponentCount
UNKNOWN OR OTHER1

Recalls (3)

26V04600027/01/2026

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Kia America, Inc. (Kia) is recalling certain 2025 Kia K4, 2025-2026 Sorento, Sorento Hybrid, Sorento Plug-In Hybrid Electric (PHEV), 2026 Sportage, Sportage Hybrid, Sportage PHEV, K5, EV9, Carnival, and Carnival Hybrid vehicles. Due to a software error, the instrument panel display may fail. As suc

25V00600013/01/2025

ELECTRICAL SYSTEM:BODY CONTROL MODULE:SOFTWARE

Kia America, Inc. (Kia) is recalling certain 2024-2025 Sorento, 2025 Sorento Hybrid, and 2025 Sorento Plug-In Hybrid vehicles. A software error in the Body Domain Control Unit (BDC) may cause a loss of low beam headlights and taillights. As such, these vehicles fail to comply with the requirements

24V92000010/12/2024

FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

Kia America, Inc. (Kia) is recalling certain 2025 Sorento Plug-In Hybrid vehicles. During a crash, the steering rack may damage the fuel line, which can result in a fuel leak.

Recent Complaints

20250108UNKNOWN OR OTHER

Spare tire jack collapsed when jacking up the vehicle. I don’t think the jack is rated for a PHEV Sorento.

Compare 2025KIASORENTO PHEV to Similar Vehicles

NHTSA Investigations 1 Open

View all investigations

Frequently Asked Questions

How many complaints does the 2025 KIA SORENTO PHEV have?
The 2025 KIA SORENTO PHEV has 1 NHTSA complaints, 0 crashes, 0 fires, 0 injuries, and 0 deaths reported.
Are there any recalls for the 2025 KIA SORENTO PHEV?
Yes, the 2025 KIA SORENTO PHEV has 3 recall(s). The most common affected component is ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. Recalls are issued by NHTSA and manufacturers must provide a free remedy.
What are the most common problems with the 2025 KIA SORENTO PHEV?
The most-complained component for the 2025 KIA SORENTO PHEV is UNKNOWN OR OTHER with 1 complaints. Other frequently reported areas include various components.
Is the 2025 KIA SORENTO PHEV safe to buy?
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. No NHTSA crash test rating is available for this model year. Compare with other model years using the links above.
Where does this data come from?
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.

Vehicle Safety Guides

Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.