2021 KIA SORENTO

ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS

Kia America, Inc. (Kia) is recalling certain 2021-2023 Sorento vehicles. The heating, ventilation, and air conditioning (HVAC) blower motor wiring harness may be inadequate, which can result in a fire.

TRAILER HITCHES

Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris a

POWER TRAIN:AUTOMATIC TRANSMISSION

Kia Motors, Inc. (Kia) is recalling certain 2021-2022 Sorento and 2021-2023 K5 vehicles. The vehicle's "fail-safe" limited-mobility drive mode may be impaired, when prompted by a transmission oil pump malfunction, which can result in a complete loss of drive power.

FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

Kia Motor America (Kia) is recalling certain 2021 Sorento and 2021-2022 K5 vehicles equipped with 2.5L turbocharged engines. Fuel may leak at the pipe connection between the high-pressure fuel pump and fuel rail.

The car has completely shutdown and nothing works while parked and has not started until the next day. This has happened 3 times in 5 months.

The contact owned a 2021 Kia Sorento. The contact stated that while driving at an undisclosed speed, the passenger’s side taillight became inoperable. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed, and determined that the wiring harness for the passenger’s side taillight had failed and needed to be replaced. The vehicle was not repaired. The dealer informed the contact that the failure was related to the tow hitch recall repair. The dealer also informed the contact that the vehicle could not be repaired because it had an aftermarket tow hitch part. The manufacturer was made aware of the failure. The failure mileage was approximately 111,178.

Mileage: 111,178

The contact owns a 2021 Kia Sorento. The contact stated that while stopped at a traffic light or a stop sign, the vehicle rolled backwards and stalled. The contact was able to coast to the side of the road. The ignition key was cycled several times before the vehicle restarted. The failure was intermittent, with the check engine light illuminating intermittently. The vehicle was taken to the dealer, where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired due to the cost. The failure persisted. The contact related the failure to NHTSA Campaign Number: 22V760000 (POWER TRAIN); however, the VIN was not included in the recall. The manufacturer was not notified of the failure. The failure mileage was approximately 62,500.

Mileage: 62,500

The engine pump went in my vehicle (21 Kia Sorrento) and is giving a code of P193B79. There was a recall that the dealership said they completed in 2023 to fix this. When I asked the dealership what they did to fix this in 2023, they said they checked for the code and it didn't have the code. Since they closed the recall, because it didn't currently have the code, they marked it complete and won't fix the issue with the transmission now. This was the information I got from the dealership. Then they proceded to tell me that SC250 is for code P1C2D03 and my car is giving code P193B79. I explained when I search online the two issues are very closely related and the kmsister company of Hyundai includes both coves in their recall. I have loss of power, as stated in the recall. I explained to the dealership that when I pulled out of my road, I tried to cross and I pressed the gas. The car would not got above 15 mph and the rpms went very high. The dealership called it a "limp motor" when I

The contact owns a 2021 Kia Sorento. The contact received notification of NHTSA Campaign Number: 25V649000 (ELECTRICAL SYSTEM, VISIBILITY); however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, with the A/C activated, there was an abnormal burning odor entering the vehicle through the vents. The burning odor was coming from the vehicle whether the A/C was in use or turned off. The vehicle was taken to the dealer. The contact was informed that the VIN was not under recall. The vehicle was not repaired. On a separate occasion, while driving at an undisclosed speed, the vehicle jerked and failed to accelerate as intended while depressing the accelerator pedal. The contact stated that the failure was more evident while the vehicle was driven uphill. No warning lights were illuminated. The vehicle was taken to the dealer. However, the vehicle was not repaired. Most recently, the battery was replaced, and the contact

Mileage: 75,000

The contact owns a 2021 Kia Sorento. The contact received notification of NHTSA Campaign Number: 25V649000 (ELECTRICAL SYSTEM, VISIBILITY); however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, with the A/C activated, there was an abnormal burning odor entering the vehicle through the vents. The burning odor was coming from the vehicle whether the A/C was in use or turned off. The vehicle was taken to the dealer. The contact was informed that the VIN was not under recall. The vehicle was not repaired. On a separate occasion, while driving at an undisclosed speed, the vehicle jerked and failed to accelerate as intended while depressing the accelerator pedal. The contact stated that the failure was more evident while the vehicle was driven uphill. No warning lights were illuminated. The vehicle was taken to the dealer. However, the vehicle was not repaired. Most recently, the battery was replaced, and the contact

Mileage: 75,000

I was driving my car on [XXX] and my car suddenly lost power and when I pressed the gas pedal the RPM quickly increased but the car was hesitating between gears and not engaging. Shortly thereafter a malfunction code showed up on my car screen along with an engine warning indicator. The code was DCT P193B79. That code indicates a High Pressure Electric Oil Pump Performance issue pointing to problems with the 8WDCT; the same issue and symptoms associated with the recall bulletin for the 2021 Kia Sorento Transmission. When I brought it to Ken Gariff Kia in Phoenix Arizona they stated there is no such recall for my vehicle with this problem and that since I have 76000 miles on the car it is not covered. I feel that this repair falls squarely within the scope of the recall for the Kia transmission and would like it replaced at the manufacturers expense. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I was driving my car on [XXX] and my car suddenly lost power and when I pressed the gas pedal the RPM quickly increased but the car was hesitating between gears and not engaging. Shortly thereafter a malfunction code showed up on my car screen along with an engine warning indicator. The code was DCT P193B79. That code indicates a High Pressure Electric Oil Pump Performance issue pointing to problems with the 8WDCT; the same issue and symptoms associated with the recall bulletin for the 2021 Kia Sorento Transmission. When I brought it to Ken Gariff Kia in Phoenix Arizona they stated there is no such recall for my vehicle with this problem and that since I have 76000 miles on the car it is not covered. I feel that this repair falls squarely within the scope of the recall for the Kia transmission and would like it replaced at the manufacturers expense. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Based on my best assessment, the issue appears to be related to the transmission pump. The vehicle experienced transmission malfunction consistent with a failing transmission pump. This vehicle has an active federal safety recall listed under its VIN; however, the local dealership in Puerto Rico refused to honor the recall and attempted to charge for the repair.

The collision alert system is out of wack. The system is at a glitch era where as no cause prompts the alert. I am now responsible to disable all systems prior to each drive to avoid unnecessary automatic braking. The following are of concern: Automatic Emergency Braking Blind Spot Warning Forward Collision Warning Lane Departure Warning Lane Keeping Assistance Parking Collision Warning Rear Cross Traffic Warning

The collision alert system is out of wack. The system is at a glitch era where as no cause prompts the alert. I am now responsible to disable all systems prior to each drive to avoid unnecessary automatic braking. The following are of concern: Automatic Emergency Braking Blind Spot Warning Forward Collision Warning Lane Departure Warning Lane Keeping Assistance Parking Collision Warning Rear Cross Traffic Warning

The collision alert system is out of wack. The system is at a glitch era where as no cause prompts the alert. I am now responsible to disable all systems prior to each drive to avoid unnecessary automatic braking. The following are of concern: Automatic Emergency Braking Blind Spot Warning Forward Collision Warning Lane Departure Warning Lane Keeping Assistance Parking Collision Warning Rear Cross Traffic Warning

While driving on an interstate highway, our sunroof exploded with a loud boom and glass fragments fell into the passenger compartment. 2021 Kia Sorento SUV with only 65,000 miles on it.

The contact owns a 2021 Kia Sorento. The contact received notification of NHTSA Campaign Number: 25V649000 (Electrical System, Visibility); however, the part to do the recall repair was not yet available. The local dealer was called but was unreachable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue, but the contact was informed that the call could not be transferred to the recall department because the department was undergoing a training session. The contact had not experienced a failure.

The contact owns a 2021 Kia Sorento. The contact received notification of NHTSA Campaign Number: 25V649000 (Electrical System, Visibility); however, the part to do the recall repair was not yet available. The local dealer was called but was unreachable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue, but the contact was informed that the call could not be transferred to the recall department because the department was undergoing a training session. The contact had not experienced a failure.

My vehicle has been slow to start and I have had all other issues come on on my vehicle as far as lights as far as the forward collision warning light has came on and the check driver attention warning light has come on as well while I’m running my HVAC past the level 2. I have also had my battery tested and that has tested fine. I have had my alternator tested and the first time it came back good the second time it came back failed and the third time it came back good.

My vehicle has been slow to start and I have had all other issues come on on my vehicle as far as lights as far as the forward collision warning light has came on and the check driver attention warning light has come on as well while I’m running my HVAC past the level 2. I have also had my battery tested and that has tested fine. I have had my alternator tested and the first time it came back good the second time it came back failed and the third time it came back good.

My vehicle has been slow to start and I have had all other issues come on on my vehicle as far as lights as far as the forward collision warning light has came on and the check driver attention warning light has come on as well while I’m running my HVAC past the level 2. I have also had my battery tested and that has tested fine. I have had my alternator tested and the first time it came back good the second time it came back failed and the third time it came back good.

After driving the Kia sorento and parking it for a little bit then restarting it again the transmission jerks very hard at times and sometimes it’s moderate. Its an on going issue. It starts happening after the car is being driven but on a cold start like overnight while its parked and the next day you turn the car on you dont feel anything until you start driving it then parking it and turn it off to go inside the store or something and once you come back out to start it you will feel it. My car only has 45K miles on it.

The contact owns a 2021 Kia Sorento. The contact stated that while the vehicle was parked or while driving, there was an abnormal sound coming from the A/C when activated or turned off. The contact stated that after lowering the temperature, the air conditioning shut off independently. The contact stated that the alarm independently turned on at all hours of the night. The contact stated that the rear plug outlets in the vehicle failed to operate as intended, and the rear plugs turned on and off independently. The contact stated that while driving at undisclosed speeds, the Auto START/STOP system independently turned off the vehicle. Additionally, the rear-view camera was displaying a blank screen, with the Auto START/STOP warning lights were illuminated. A dealer was contacted. The vehicle was taken to a dealer to be diagnosed; however, the diagnosis was unknown. The vehicle was not repaired. The contact stated that the failure had occurred on several occasions. The manufacturer was n

Mileage: 108,000