2019 KIA SORENTO

577 complaints filed with NHTSA.

577
Complaints
20
Crashes
28
Fires
25
Injuries
0
Deaths

NHTSA Safety Rating

5/5
Overall
5/5
Front Crash
5/5
Side Crash
4/5
Rollover

Complaints by Component

ComponentCount
ENGINE134
UNKNOWN OR OTHER102
ELECTRICAL SYSTEM66
STRUCTURE:BODY49
POWER TRAIN46
FUEL/PROPULSION SYSTEM22
EXTERIOR LIGHTING18
VISIBILITY/WIPER15
VEHICLE SPEED CONTROL13
SERVICE BRAKES12
FORWARD COLLISION AVOIDANCE: WARNINGS12
STEERING10
ENGINE AND ENGINE COOLING9
TRAILER HITCHES7
LANE DEPARTURE: BLIND SPOT DETECTION6

Recalls (2)

22V70300019/09/2022

TRAILER HITCHES

Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris a

23V63900015/09/2023

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Kia America, Inc. (Kia) is recalling certain 2019 Sorento vehicles. Due to a manufacturing error, water may leak into the rearview camera, which can cause the rearview camera image not to appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle S

Recent Complaints

20260218POWER TRAIN

Car would randomly stall and jerk while accelerating. Unsafe to drive. May cause accident. Having to constantly set hazard lights to prevent accident.

20260218FUEL/PROPULSION SYSTEM

Car would randomly stall and jerk while accelerating. Unsafe to drive. May cause accident. Having to constantly set hazard lights to prevent accident.

20260218LANE DEPARTURE: ASSIST

Car would randomly stall and jerk while accelerating. Unsafe to drive. May cause accident. Having to constantly set hazard lights to prevent accident.

20260217UNKNOWN OR OTHER

Shifter stuck in park

20260216FireENGINE

On Saturday February 7th, while driving home, the vehicle suddenly caught fire without any warning. Within moments, the fire intensified, and I was forced to jump out of the vehicle to save my life. Shortly afterward, the vehicle exploded. The car was completely destroyed. Every item inside was charred, and I barely escaped with my life. A police report was filed. Both the manufacturer and insurance company were notified as well as the bank that the vehicle was purchased from. There were no wa

20260213ENGINE

The oil pressure switch on my 2019 KIA Sorento comes on when coming to a stop. This has occurred even after an oil change and checking the oil the dip stick showed full. I understand that Kia had a recall on these sensors for Kia Sorentos up to year models 2018 but evidently the problem with this sensor has not been resolved and presents a major possibility of fire occurring due to oil leakage. I believe Kia for safety sake should be required to replace this faulty sensor at no cost to the owner

20260213POWER TRAIN

A failing alternator caused me to take my kia into a mechanic for OEM replacement. The mechanic informed me that the engine rattles. I got to talking with the mechanic and told him that my car has been experiencing high oil consumption with no 'low oil' warning light on the dash and ive checked my oil periodically between changes and have found the dip stick bone dry multiple times. A year later, my alternator failed AGAIN and was replaced with another OEM part. The same mechanic told me that th

20260213ENGINE

A failing alternator caused me to take my kia into a mechanic for OEM replacement. The mechanic informed me that the engine rattles. I got to talking with the mechanic and told him that my car has been experiencing high oil consumption with no 'low oil' warning light on the dash and ive checked my oil periodically between changes and have found the dip stick bone dry multiple times. A year later, my alternator failed AGAIN and was replaced with another OEM part. The same mechanic told me that th

20260206FireTRAILER HITCHES

The contact owned a 2019 Kia Sorento. The contact stated that while the vehicle was parked in the contact's residential driveway, the vehicle caught on fire. The vehicle was unoccupied. The contact stated that while packing the vehicle for a planned family trip, the contact noticed the fire. In addition, the contact stated that no warning lights were illuminated prior to the fire. The contact and other family members extinguished the fire with fire extinguishers that were at the contact's reside

Mileage: 116,000

20260205UNKNOWN OR OTHER

BCM went out causing the shifter to not shift out of park. Reading online shows this is a very common issue with Kia vehicles

20260205UNKNOWN OR OTHER

I took my 2019 Kia Sorento to Alan Jay Kia 0n 12/05/2025 because of the 2 slits on the top of the dashboard. I spoke to the Service Manager, and he sent the General Sales Manager out to take pictures of the dashboard. He stated that the slits are outlines of the air bag. I asked if it would be ok to drive since I was going out of town for a month and he said it was ok to drive. I also showed him all of my rims that are peeling. The Service Manager said he would send the information to Kia and wi

20260128POWER TRAIN

The oil pressure switch is faulty. The oil indicator light comes on when I'm idling, and I'm also losing 1 quart of oil every 1,000 miles. This was reported on previous Kia models of this make and model, which extended the warranty to 15 years/150k miles. Kia isn't honoring this anymore, even though my switch was diagnosed as bad. Seems Kia never fixed the problem, as my Kia has 113,000 miles and would have been covered by a TSB (Technical Service Bulletin) for the same issue a year earlier.

20260125FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Warning lights for ABS, Traction Control, and Forward Collision-Avoidance (FCA) appear simultaneously. The FCA system may fail to engage or display warnings. Causes: The issues are frequently tied to a faulty ABS module, malfunctioning wheel speed sensors (often the rear), or corroded connectors. Unsafe to drive. Also paint is just peeling off the car in huge chunks all the way down to the metal for no reason.

20260125FORWARD COLLISION AVOIDANCE: WARNINGS

Warning lights for ABS, Traction Control, and Forward Collision-Avoidance (FCA) appear simultaneously. The FCA system may fail to engage or display warnings. Causes: The issues are frequently tied to a faulty ABS module, malfunctioning wheel speed sensors (often the rear), or corroded connectors. Unsafe to drive. Also paint is just peeling off the car in huge chunks all the way down to the metal for no reason.

20260125LANE DEPARTURE: WARNING

Warning lights for ABS, Traction Control, and Forward Collision-Avoidance (FCA) appear simultaneously. The FCA system may fail to engage or display warnings. Causes: The issues are frequently tied to a faulty ABS module, malfunctioning wheel speed sensors (often the rear), or corroded connectors. Unsafe to drive. Also paint is just peeling off the car in huge chunks all the way down to the metal for no reason.

20260123ENGINE

The contact owns a 2019 Kia Sorento. The contact stated that there was an engine oil leak on the driveway. No warning lights were illuminated. The vehicle was taken to a local independent mechanic, where it was diagnosed with a fractured oil pan, causing the engine oil leak. The vehicle was taken to a local dealer; however, the vehicle was not diagnosed or repaired due to the VIN not being under recall. Upon further investigation, the contact related the failure to NHTSA Campaign: 19V101000 (Eng

Mileage: 38,500

20260120ENGINE AND ENGINE COOLING

The contact owns a 2019 Kia Sorento. The contact stated that the vehicle was consuming an excessive amount of engine oil, and oil needed to be added to the engine every 30 days. Additionally, the vehicle was difficult to start, and there was an abnormally strong fuel odor inside the cabin of the vehicle at start-up. The vehicle was taken to the dealer, where the fuel pump, the starter, and the timing chain cover were replaced; however, the excessive oil consumption persisted. The vehicle was tak

20260116ENGINE AND ENGINE COOLING

The contact owns a 2019 Kia Sorento. The contact stated that while driving at various speeds, the temperature gauge indicated that the engine was overheating. The contact became aware of puddles of oil on the driveway while the vehicle was parked. Additionally, the transmission warning light was displayed, and the vehicle hesitated to start while pressing the Push to Start button. The vehicle was taken to an independent mechanic, and the contact was informed that the oil level was extremely low.

Mileage: 100,000

20260116POWER TRAIN

The contact owns a 2019 Kia Sorento. The contact stated that while driving at various speeds, the temperature gauge indicated that the engine was overheating. The contact became aware of puddles of oil on the driveway while the vehicle was parked. Additionally, the transmission warning light was displayed, and the vehicle hesitated to start while pressing the Push to Start button. The vehicle was taken to an independent mechanic, and the contact was informed that the oil level was extremely low.

Mileage: 100,000

20260116ENGINE

The engine is completely burning all of the oil. I can feel a hesitation in the engine while driving