2014 KIA SORENTO
1345 complaints filed with NHTSA.
NHTSA Safety Rating
Complaints by Component
| Component | Count |
|---|---|
| ENGINE | 376 |
| STRUCTURE:BODY | 149 |
| ELECTRICAL SYSTEM | 141 |
| UNKNOWN OR OTHER | 141 |
| EXTERIOR LIGHTING | 79 |
| POWER TRAIN | 64 |
| AIR BAGS | 51 |
| FUEL/PROPULSION SYSTEM | 45 |
| SERVICE BRAKES | 41 |
| STEERING | 34 |
| SERVICE BRAKES, HYDRAULIC | 31 |
| VEHICLE SPEED CONTROL | 30 |
| ENGINE AND ENGINE COOLING | 20 |
| SUSPENSION | 16 |
| VISIBILITY:SUN/MOON ROOF ASSEMBLY | 15 |
Recalls (6)
ENGINE AND ENGINE COOLING:ENGINE
Kia Motor Company (Kia) is recalling certain 2011-2014 Optima, 2012-2014 Sorento and 2011-2013 Sportage vehicles. Machining errors during the engine manufacturing process may cause premature bearing wear within the engine.
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
Kia Motors America (Kia) is recalling certain 2013-2015 Optima and 2014-2015 Sorento vehicles. Brake fluid may leak inside the Hydraulic Electronic Control Unit (HECU), possibly resulting in an electrical short.
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, and 2010-2011 Rondo vehicles. The Hydraulic Electronic Control Unit (HECU) may
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pi
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT
Kia Motors Corp. is recalling certain model year 2014 front wheel drive Sorento vehicles manufactured January 7, 2013, through March 12, 2013; and equipped with 2.4 liter engines. Due to a manufacturing issue, the right front axle shaft may fracture.
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
Kia Motors America (Kia) is recalling certain 2013-2015 Optima and 2014-2015 Sorento vehicles previously recalled under recall 20V-519. Brake fluid may leak inside the Hydraulic Electronic Control Unit (HECU), possibly resulting in an electrical short.
Recent Complaints
The car engine started on fire while I was driving after all the recalls were fixed and new engine installed. The car was completely destroyed the whole engine compartment was completely burned. Kia says it was an oil leak but thatâs not true the car oil change was done regularly and was serviced within 3 months of the engine fire. I also had this vehicle parked inside my garage for 5 years and not a single drop of oil in the garage floor. Kia is also refusing to send me a full report of their
The car engine started on fire while I was driving after all the recalls were fixed and new engine installed. The car was completely destroyed the whole engine compartment was completely burned. Kia says it was an oil leak but thatâs not true the car oil change was done regularly and was serviced within 3 months of the engine fire. I also had this vehicle parked inside my garage for 5 years and not a single drop of oil in the garage floor. Kia is also refusing to send me a full report of their
The car engine started on fire while I was driving after all the recalls were fixed and new engine installed. The car was completely destroyed the whole engine compartment was completely burned. Kia says it was an oil leak but thatâs not true the car oil change was done regularly and was serviced within 3 months of the engine fire. I also had this vehicle parked inside my garage for 5 years and not a single drop of oil in the garage floor. Kia is also refusing to send me a full report of their
Backup camera doesnât work properly it gives a blank screen
Backup camera doesnât work properly it gives a blank screen
Backup camera doesnât work properly it gives a blank screen
Unknown
The contact owns a 2014 Kia Sorento. The contact stated that while driving at approximately 55 MPH the check engine light suddenly illuminated and the vehicle experienced a loss of automotive power and reduced speeds. Smoke and flames were also present coming from the engine compartment. The vehicle was driven to the side of the road before it stalled. The fire department was called to the scene and extinguished the flames. No injuries were reported. The vehicle was later towed to the home. Fire
Mileage: 147,000
The contact owned a 2014 Kia Sorento. The contact stated that while the vehicle was parked, it had caught fire causing the entire vehicle to burst into flames, from the front end to the rear end. The fire department was called and extinguish the fire. The fire department determined the fire had started from the engine. A police report was filed. There were no injuries and no medical attention needed. The fire caused damage to both vehicles on each side of the vehicle, the parking space, and the
Mileage: 101,430
The contact's wife owned a 2014 Kia Sorento. The contact stated that while driving at approximately 33-35 MPH, the air bag warning light was illuminated. The contact's passenger side fender hit a pole, the vehicle continued to a hill, and the vehicle's front passenger side crashed into a utility pole where the vehicle came to a stop. The contact mentioned the first pole that was crashed into was very close to the roadway. The contact stated that the steering wheel air bag deployed, but deployed
Mileage: 140,000
The Kia one morning were I were at stop just turned off power completely disconnected/dead . I turn the key before I moved the stick to park and turn off the car than waited 3seconds and started the car. It turned on were I pulled to the side to park five foot to the left side and turn off the car to check what happ. It wouldânt click or turn on dead car than help arrived and the battery I charged immediately underneath the lot started burning and smoke fire let dead that out.
Mileage: 105,698
2014 Kia Sorento was very very slowly being driven into a residential garage. Suddenly the car accelerated although the car was being driven very slowly. Driver hit brake hard. Car rammed into the garage wall creating a very large hole. Objects in front of the wall prevented worse damage. The car itself had only dust from drywall and a few minor scratches.There were no warnings prior to the failure. The driver's safety was at risk. This is 2/10/2024. The local KIA dealer cannot inspect the vehic
While driving at night, the instrument panel gauges and lights behind it faded away and all gauges went to 0, RPM, Gas, speedometer, temp, mileage all stopped working all at once. The headlights dimmed to almost nothing. After stopping, it was discovered that a rear sensor was basically melted off after being on fire from the inside. It put a hole right through the sensor and exposed the wire. It basically turned the sensor to ash and you can see the melted wires inside slightly poking out of
While driving at night, the instrument panel gauges and lights behind it faded away and all gauges went to 0, RPM, Gas, speedometer, temp, mileage all stopped working all at once. The headlights dimmed to almost nothing. After stopping, it was discovered that a rear sensor was basically melted off after being on fire from the inside. It put a hole right through the sensor and exposed the wire. It basically turned the sensor to ash and you can see the melted wires inside slightly poking out of
While driving at night, the instrument panel gauges and lights behind it faded away and all gauges went to 0, RPM, Gas, speedometer, temp, mileage all stopped working all at once. The headlights dimmed to almost nothing. After stopping, it was discovered that a rear sensor was basically melted off after being on fire from the inside. It put a hole right through the sensor and exposed the wire. It basically turned the sensor to ash and you can see the melted wires inside slightly poking out of
Kia smelled of electrical burning/fire after driving. burning smell permeated into dwelling. Notified KIA Customer Care Center at 1 (800) 333 4542. Case [XXX] initiated day of engine burning/fire [XXX]. No response from Kia. Called to inquire on update January 16th, 2024. Spoke with Mary. Mary had no update. Asked to speak with her manager, She transferred me and call dropped. Unprofessional conduct with life-threatening Kia engine bomb sitting in my driveway. Initiated complaint on Kia's webs
Kia smelled of electrical burning/fire after driving. burning smell permeated into dwelling. Notified KIA Customer Care Center at 1 (800) 333 4542. Case [XXX] initiated day of engine burning/fire [XXX]. No response from Kia. Called to inquire on update January 16th, 2024. Spoke with Mary. Mary had no update. Asked to speak with her manager, She transferred me and call dropped. Unprofessional conduct with life-threatening Kia engine bomb sitting in my driveway. Initiated complaint on Kia's webs
Kia smelled of electrical burning/fire after driving. burning smell permeated into dwelling. Notified KIA Customer Care Center at 1 (800) 333 4542. Case [XXX] initiated day of engine burning/fire [XXX]. No response from Kia. Called to inquire on update January 16th, 2024. Spoke with Mary. Mary had no update. Asked to speak with her manager, She transferred me and call dropped. Unprofessional conduct with life-threatening Kia engine bomb sitting in my driveway. Initiated complaint on Kia's webs
Replaced engine 1/31/23 had open recall per 21v331was not repaired even though they wasnât suppose to return vehicle according to recall. They said It would be safe to drive.Said they had no remedy to fix they would call me. Few days car stalls alternator was hanging had to replace. They didnât replace properly. With in a month cars brakes were acting weird took in for diagnostic back brakes no remedy. Call Kia still no parts for recall. Sept 11,23 was pulling off expressway during 5 o'clock
Replaced engine 1/31/23 had open recall per 21v331was not repaired even though they wasnât suppose to return vehicle according to recall. They said It would be safe to drive.Said they had no remedy to fix they would call me. Few days car stalls alternator was hanging had to replace. They didnât replace properly. With in a month cars brakes were acting weird took in for diagnostic back brakes no remedy. Call Kia still no parts for recall. Sept 11,23 was pulling off expressway during 5 o'clock