2004 KIA SORENTO

341 complaints filed with NHTSA.

341
Complaints
15
Crashes
24
Fires
16
Injuries
1
Deaths

Complaints by Component

ComponentCount
ENGINE46
SUSPENSION28
ENGINE AND ENGINE COOLING26
ELECTRICAL SYSTEM25
POWER TRAIN23
STEERING20
STRUCTURE:BODY19
UNKNOWN OR OTHER13
ENGINE AND ENGINE COOLING:ENGINE12
AIR BAGS11
EXTERIOR LIGHTING10
FUEL/PROPULSION SYSTEM8
ENGINE AND ENGINE COOLING:COOLING SYSTEM7
SERVICE BRAKES7
VEHICLE SPEED CONTROL6

Recent Complaints

20191026FireELECTRICAL SYSTEM

I BOUGHT MY 04 SORENTO FROM MY AUNT WHO WAS THE ONLY OWNER. IT HAD A POWER STEERING ISSUE AT THAT TIME WHICH TOOK SEVERAL ATTENPTS TO FIX. ABOUT A MONTH LATER WE WE VISITING FAMILY AND HAD TO TURN AROUND. UPON STOPPING WE NOTICED SMOKE FROM THE ENGINE COMPARTMENT SO I GRABBED MY 4 Y/O DAUGHTER OUT OF THE CAR AND BY BOYFRIEND OPENED THE HOOD TO FIND A SMALL FIRE ON OPPOSITE SIDE FRO WHERE BATTERY IS. ONCE FIRE WAS PUT OUT WE DROVE .5 MILES ON A CITY RD TO FAMILY. THE POWER STEERING WAS GONE AT

Mileage: 180,000

20191026FireENGINE

I BOUGHT MY 04 SORENTO FROM MY AUNT WHO WAS THE ONLY OWNER. IT HAD A POWER STEERING ISSUE AT THAT TIME WHICH TOOK SEVERAL ATTENPTS TO FIX. ABOUT A MONTH LATER WE WE VISITING FAMILY AND HAD TO TURN AROUND. UPON STOPPING WE NOTICED SMOKE FROM THE ENGINE COMPARTMENT SO I GRABBED MY 4 Y/O DAUGHTER OUT OF THE CAR AND BY BOYFRIEND OPENED THE HOOD TO FIND A SMALL FIRE ON OPPOSITE SIDE FRO WHERE BATTERY IS. ONCE FIRE WAS PUT OUT WE DROVE .5 MILES ON A CITY RD TO FAMILY. THE POWER STEERING WAS GONE AT

Mileage: 180,000

20191026FireSTEERING

I BOUGHT MY 04 SORENTO FROM MY AUNT WHO WAS THE ONLY OWNER. IT HAD A POWER STEERING ISSUE AT THAT TIME WHICH TOOK SEVERAL ATTENPTS TO FIX. ABOUT A MONTH LATER WE WE VISITING FAMILY AND HAD TO TURN AROUND. UPON STOPPING WE NOTICED SMOKE FROM THE ENGINE COMPARTMENT SO I GRABBED MY 4 Y/O DAUGHTER OUT OF THE CAR AND BY BOYFRIEND OPENED THE HOOD TO FIND A SMALL FIRE ON OPPOSITE SIDE FRO WHERE BATTERY IS. ONCE FIRE WAS PUT OUT WE DROVE .5 MILES ON A CITY RD TO FAMILY. THE POWER STEERING WAS GONE AT

Mileage: 180,000

20191017FireSTRUCTURE:BODY

OCT, 2016 - I AM THE ORIGNAL OWNER OF THE VEHICLE AND HAD MAINTAINED REGULAR MAINTAINENCE ON THE VEHICLE. I HAD JUST PUT $700 OF NEW TIRES ON VEHICLE AND HAD A ROUTINE OIL CHANGE AND FLUID CHECK BEFORE WE LEFT FOR OUR VACATION. I NEVER HAD ANY ISSUES WITH THE VEHICLE AND I STILL OWN. THE VEHICLE DOES NOT RUN BUT I WANTED TO KNOW WHAT STARTED THE FIRE. MY DAUGHTER AND I WERE HEADED OUT OF TOWN FOR A WEEK, ABOUT 200 MILES INTO THE COMMUTE THE FRONT OF THE VEHICLE BEGAN TO SMOKE FROM UNDER THE HOOD

Mileage: 140,000

20191017FireELECTRICAL SYSTEM

OCT, 2016 - I AM THE ORIGNAL OWNER OF THE VEHICLE AND HAD MAINTAINED REGULAR MAINTAINENCE ON THE VEHICLE. I HAD JUST PUT $700 OF NEW TIRES ON VEHICLE AND HAD A ROUTINE OIL CHANGE AND FLUID CHECK BEFORE WE LEFT FOR OUR VACATION. I NEVER HAD ANY ISSUES WITH THE VEHICLE AND I STILL OWN. THE VEHICLE DOES NOT RUN BUT I WANTED TO KNOW WHAT STARTED THE FIRE. MY DAUGHTER AND I WERE HEADED OUT OF TOWN FOR A WEEK, ABOUT 200 MILES INTO THE COMMUTE THE FRONT OF THE VEHICLE BEGAN TO SMOKE FROM UNDER THE HOOD

Mileage: 140,000

20191017FireENGINE

OCT, 2016 - I AM THE ORIGNAL OWNER OF THE VEHICLE AND HAD MAINTAINED REGULAR MAINTAINENCE ON THE VEHICLE. I HAD JUST PUT $700 OF NEW TIRES ON VEHICLE AND HAD A ROUTINE OIL CHANGE AND FLUID CHECK BEFORE WE LEFT FOR OUR VACATION. I NEVER HAD ANY ISSUES WITH THE VEHICLE AND I STILL OWN. THE VEHICLE DOES NOT RUN BUT I WANTED TO KNOW WHAT STARTED THE FIRE. MY DAUGHTER AND I WERE HEADED OUT OF TOWN FOR A WEEK, ABOUT 200 MILES INTO THE COMMUTE THE FRONT OF THE VEHICLE BEGAN TO SMOKE FROM UNDER THE HOOD

Mileage: 140,000

20190507CrashSTEERING

WHILE DRIVING MY VEHICLE AT 65MPG ON THE HIGHWAY WITH MY BABY IN THE CAR, THE STEERING JERKED TO THE LEFT. I ALMOST CRASHED INTO A DESIEL TRUCK !! I THEN CORRECT IT AND PULLED OVER. I DROPPED MY SON OFF AT MY MOM'S HOME AND WENT TO THE GARAGE TO HAVE IT LOOKED AT. ON THE WAY, IT LOST ALL POWER STEERING AND I COULD NOT TURN CORRECTLY. SOMEONE HIT THE BACK OF MY CAR AND SHOVED IT INTO ANOTHER VEHICLE IN THE FRONT. SO NOW MY BACK AND FRON IN LOOKS LIKE CRAP AND I HAVE NO POWER STEERING.. BUT MY SON

Mileage: 120,000

20190309FireUNKNOWN OR OTHER

MY SORENTO WAS IN PARK RUNNING IN MY DRIVEWAY STARTED SMOKING AND CAUGHT FIRE AND BURNED UP IN A MATTER OF MINUTES. I'M AWARE OF RECALLS WITH KIA VEHICLES CATCHING FIRE. I WOULD LIKE THIS TO BE ADDRESSED AND INVESTIGATED AS I FEEL IT WAS DUE TO A MALFUNCTION. 911 WAS CALLED AND THE FIRE DEPARTMENT CAME TO DISTINGUISH THE CAR IT IS A TOTAL LOSS.

Mileage: 253,701

20180912FireUNKNOWN OR OTHER

VEHICLE CAUGHT FIRE WHILE STATIONARY. FIRE STARTED IN FRONT COMPARTMENT NEAR FUSES. TOTAL LOSS

Mileage: 124,000

20161019FireENGINE

TL* THE CONTACT OWNS A 2004 KIA SORENTO. WHILE STATIONARY, THE VEHICLE CAUGHT FIRE WITHOUT WARNING. THE CONTACT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 170,000.

Mileage: 170,000

20160318FireEQUIPMENT:APPLIANCE:AIR CONDITIONER

TL* THE CONTACT OWNS A 2004 KIA SORENTO. WITHIN LESS THAN 30 DAYS OF OWNING THE VEHICLE, THE CONTACT STATED THAT THE FUEL GAUGE ON THE INSTRUMENT CLUSTER CONTINUED TO INDICATE FULL WHETHER THE CONTACT REFUELED THE VEHICLE OR NOT. ALSO, WHEN THE AIR CONDITIONER WAS TURNED OFF, SMOKE EMITTED INTO THE INTERIOR OF THE VEHICLE AND UNDER THE HOOD. THE CONTACT EXITED THE VEHICLE AND LIFTED THE HOOD TO FAN AWAY THE SMOKE. THE CONTACT DROVE THE VEHICLE TO HER JOB. ANOTHER CONSUMER CALLED THE FIRE DEPARTM

Mileage: 107,000

20160318FireELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2004 KIA SORENTO. WITHIN LESS THAN 30 DAYS OF OWNING THE VEHICLE, THE CONTACT STATED THAT THE FUEL GAUGE ON THE INSTRUMENT CLUSTER CONTINUED TO INDICATE FULL WHETHER THE CONTACT REFUELED THE VEHICLE OR NOT. ALSO, WHEN THE AIR CONDITIONER WAS TURNED OFF, SMOKE EMITTED INTO THE INTERIOR OF THE VEHICLE AND UNDER THE HOOD. THE CONTACT EXITED THE VEHICLE AND LIFTED THE HOOD TO FAN AWAY THE SMOKE. THE CONTACT DROVE THE VEHICLE TO HER JOB. ANOTHER CONSUMER CALLED THE FIRE DEPARTM

Mileage: 107,000

20160318FireENGINE

TL* THE CONTACT OWNS A 2004 KIA SORENTO. WITHIN LESS THAN 30 DAYS OF OWNING THE VEHICLE, THE CONTACT STATED THAT THE FUEL GAUGE ON THE INSTRUMENT CLUSTER CONTINUED TO INDICATE FULL WHETHER THE CONTACT REFUELED THE VEHICLE OR NOT. ALSO, WHEN THE AIR CONDITIONER WAS TURNED OFF, SMOKE EMITTED INTO THE INTERIOR OF THE VEHICLE AND UNDER THE HOOD. THE CONTACT EXITED THE VEHICLE AND LIFTED THE HOOD TO FAN AWAY THE SMOKE. THE CONTACT DROVE THE VEHICLE TO HER JOB. ANOTHER CONSUMER CALLED THE FIRE DEPARTM

Mileage: 107,000

20160318FireFUEL/PROPULSION SYSTEM

TL* THE CONTACT OWNS A 2004 KIA SORENTO. WITHIN LESS THAN 30 DAYS OF OWNING THE VEHICLE, THE CONTACT STATED THAT THE FUEL GAUGE ON THE INSTRUMENT CLUSTER CONTINUED TO INDICATE FULL WHETHER THE CONTACT REFUELED THE VEHICLE OR NOT. ALSO, WHEN THE AIR CONDITIONER WAS TURNED OFF, SMOKE EMITTED INTO THE INTERIOR OF THE VEHICLE AND UNDER THE HOOD. THE CONTACT EXITED THE VEHICLE AND LIFTED THE HOOD TO FAN AWAY THE SMOKE. THE CONTACT DROVE THE VEHICLE TO HER JOB. ANOTHER CONSUMER CALLED THE FIRE DEPARTM

Mileage: 107,000

20140811FireENGINE

TL* THE CONTACT OWNS A 2004 KIA SORENTO. THE CONTACT NOTICED SMOKE AND FLAMES UNDERNEATH THE VEHICLE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 161,000.

Mileage: 161,000

20140811FireELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2004 KIA SORENTO. THE CONTACT NOTICED SMOKE AND FLAMES UNDERNEATH THE VEHICLE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 161,000.

Mileage: 161,000

20140513ENGINE

WHILE DRIVING THERE WAS A NOISE FROM THE ENGINE COMPARTMENT,POWER STEERING FAILEDBY THE GRACE OF GOD WAS ABLE TO GET THE VEHICLE OFF OF THE INTERSTATE. LOOKED UNDER THE HOOD AND SEEN THE CRANK SHAFT PULLEY AND BOLT LAYING ON THE TIE ROD UNDER CLOSE EXAMINATION THE SPRING PIN WAS SHEARED OFF FROM THE TIMING CHAIN PULLEY. THE FIRST TIME TOOK THE VEHICLE TO KIA OF BRANDON FLORIDA , INWHICH THEY SAID OTHER THINGS WERE WRONG WITH THE VEHICLE AS WELL, THE TOTAL BILL CAME TO AROUND 800.00 DOLLARS. I

20140331CrashAIR BAGS

TL* THE CONTACT OWNS A 2004 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, ANOTHER VEHICLE CRASHED INTO THE CONTACT'S VEHICLE. THE VEHICLE WAS FLIPPED BY THE FORCE OF THE IMPACT. THE FRONT AND SIDE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED INJURIES TO THE BACK, NECK, HIPS AND EYES. THE FRONT PASSENGER SUSTAINED A HEAD CONTUSION, INJURIES TO THE SHOULDER, HIPS, LEGS AND BACK, IN ADDITION TO INTERNAL BRUISING. ADDITIONALLY, THERE WERE THREE SMALL CHILDREN WHO WERE S

Mileage: 130,000

20130212FireELECTRICAL SYSTEM

PICKED UP VEHICLE AFTER HAVING REAR SUPPORT BEARINGS REPAIRED DRIVING BACK HOME AT 65MPH ON I-35/TEXAS 410 EAST STARTED TO EXPERIENCE STRONG SMELL OF EXHAUST FUMES IN PASSENGER COMPARTMENT. DURING DRIVE HOME STARTED TO RAIN, ACTIVATED WIPERS, DRIVERS SIDE WIPER BLADE FELL OFF DURING RAINSTORM HAD TO OPEN DRIVER SIDE WINDOW TO NAVIGATE! UPON ARRIVAL AT HOME NOTICED, SMOKE COMING FROM ENGINE COMPARTMENT (PASSENGERS SIDE) AND SMOKE UNDERNEATH VEHICLE FROM CATALYTIC CONVERTER. LOOKED UNDERNEA

Mileage: 138,057

20130212FireVISIBILITY/WIPER

PICKED UP VEHICLE AFTER HAVING REAR SUPPORT BEARINGS REPAIRED DRIVING BACK HOME AT 65MPH ON I-35/TEXAS 410 EAST STARTED TO EXPERIENCE STRONG SMELL OF EXHAUST FUMES IN PASSENGER COMPARTMENT. DURING DRIVE HOME STARTED TO RAIN, ACTIVATED WIPERS, DRIVERS SIDE WIPER BLADE FELL OFF DURING RAINSTORM HAD TO OPEN DRIVER SIDE WINDOW TO NAVIGATE! UPON ARRIVAL AT HOME NOTICED, SMOKE COMING FROM ENGINE COMPARTMENT (PASSENGERS SIDE) AND SMOKE UNDERNEATH VEHICLE FROM CATALYTIC CONVERTER. LOOKED UNDERNEA

Mileage: 138,057