Total Complaints
375 filings
KIA SEPHIA · model year
375 NHTSA complaints, 49 crash reports for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 1997KIASEPHIA carries 375 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 49 crashes, 5 fires, 40 injuries, and 4 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 1997 SEPHIA is engine and engine cooling:engine:gasoline with 33 filings, followed by service brakes, hydraulic:foundation components:disc:rotor (23) and air bags:frontal (23). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.
NHTSA currently has 2 investigation files overlapping the 1997 SEPHIA. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
375 filings
Crashes Reported
49 reports
Source
NHTSA ODI
Federal complaints database
Above median complaint volume — review patterns below.
| Component | Count |
|---|---|
| ENGINE AND ENGINE COOLING:ENGINE:GASOLINE | 33 |
| SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR | 23 |
| AIR BAGS:FRONTAL | 23 |
| UNKNOWN OR OTHER | 23 |
| SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC | 21 |
| SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS | 19 |
| POWER TRAIN:AUTOMATIC TRANSMISSION | 17 |
| STRUCTURE | 11 |
| SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP | 9 |
| ENGINE AND ENGINE COOLING:ENGINE | 8 |
| SEAT BELTS:FRONT:BUCKLE ASSEMBLY | 8 |
| VEHICLE SPEED CONTROL | 6 |
| ELECTRICAL SYSTEM:12V/24V/48V BATTERY | 6 |
| STRUCTURE:BODY | 6 |
| VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM | 6 |
THE DASHBOARD IS WARPED/COMING UP AND HAS BENT/RUINED THE DEFROST/DEFOGGER SYSTEM. IT HAPPENED ALL ON IT'S OWN, WE DID NOTHING TO PROVOKE THIS. I AM THE ORIGINAL OWNER AND THE CAR HAS NEVER BEEN IN A WRECK. I AM CONCERNED IF IT HAS CAUSED AIRBAG DAMAGE. IT IS A HAZARD NOT TO BE ABLE TO DEFROST/DEFOG WINDOWS. ALSO THE TAILPIPE KEEPS GETTING HOLES IN IT AND WE HAVE TO KEEP GETTING WELDING DONE ON IT. *JB
Mileage: 49,000
DASHBOARD WARPED AND COMING UP AND TOUCHING WINDSHIELD. IT IS BREAKING OR BLOCKING THE VENT/DEFROSTER/DEFOGGER SYSTEM. THEREFORE THE WINDOWS BARELY DEFROST AND THIS IS A SAFETY HAZARD. I KNOW OF TWO OTHER PEOPLE HAVING THE SAME PROBLEM WITH THE DASHBOARD. ALSO "DOOR OPEN" LIGHT REMAINS ON AND DRAINS BATTERY. *TR
Mileage: 59,000
DASHBOARD WARPED AND COMING UP AND TOUCHING WINDSHIELD. IT IS BREAKING OR BLOCKING THE VENT/DEFROSTER/DEFOGGER SYSTEM. THEREFORE THE WINDOWS BARELY DEFROST AND THIS IS A SAFETY HAZARD. I KNOW OF TWO OTHER PEOPLE HAVING THE SAME PROBLEM WITH THE DASHBOARD. ALSO "DOOR OPEN" LIGHT REMAINS ON AND DRAINS BATTERY. *TR
Mileage: 59,000
DASHBOARD WARPED AND COMING UP AND TOUCHING WINDSHIELD. IT IS BREAKING OR BLOCKING THE VENT/DEFROSTER/DEFOGGER SYSTEM. THEREFORE THE WINDOWS BARELY DEFROST AND THIS IS A SAFETY HAZARD. I KNOW OF TWO OTHER PEOPLE HAVING THE SAME PROBLEM WITH THE DASHBOARD. ALSO "DOOR OPEN" LIGHT REMAINS ON AND DRAINS BATTERY. *TR
Mileage: 59,000
DASHBOARD WARPED AND COMING UP AND TOUCHING WINDSHIELD. IT IS BREAKING OR BLOCKING THE VENT/DEFROSTER/DEFOGGER SYSTEM. THEREFORE THE WINDOWS BARELY DEFROST AND THIS IS A SAFETY HAZARD. I KNOW OF TWO OTHER PEOPLE HAVING THE SAME PROBLEM WITH THE DASHBOARD. ALSO "DOOR OPEN" LIGHT REMAINS ON AND DRAINS BATTERY. *TR
Mileage: 59,000
TL*THE CONTACT OWNS A 1997 KIA SEPHIA. THE CONTACT STATED THAT THE AIR BAG LIGHT ON THE INSTRUMENT PANEL REMAINS ILLUMINATED. HE DOES NOT KNOW IF THE AIR BAGS ARE WORKING PROPERLY. THE DEALER STATED THAT THERE WAS NOTHING THEY COULD DO, ESPECIALLY SINCE HIS VEHICLE IS NOT UNDER WARRANTY. THE COST WOULD BE $750 TO HAVE THE SENSOR REPAIRED. THE DEALER ALSO STATED THAT THEY ARE AWARE OF THE NUMEROUS AMOUNTS OF COMPLAINTS, BUT IT IS NOT A SAFETY ISSUE. THE CURRENT MILEAGE IS 18,355 AND FAILURE MILEAGE WAS 300. UPDATED 09/05/07. *JB
Mileage: 300
AIRBAG FAILED TO DEPLOY DURING A FRONT END CRASH. INJURIES INCLUDED HEAD,NECK AND BACK .THE CAR WAS TOTALED.*AK
DT*: THE CONTACT STATED WHILE TRAVELING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND THE DEALERSHIP WAS UNABLE TO DETERMINE THE PROBLEM.
Mileage: 69,000
I NOTICED A CLUNKING SOUND IN MY FRONT END OF MY 1997 KIA SEPHIA. THIS CAR ONLY HAS 49,000 MILES ON IT. I TOOK IT IN TO THE DEALER AND WAS TOLD I NEEDED NEW AXLE SHAFTS ON BOTH SIDES. THE DEALER INFORMED ME HE WOULD HAVE TO ORDER THE PARTS OVERNIGHT AND THAT HE DID NOT WANT ME TO PICK UP THE VEHICLE UNTIL IT WAS FIXED BECAUSE IT WAS NOT SAFE TO DRIVE. THE AXLE SHAFTS ARE CRUMBLING AND HE HAS NO EXPLANATION AS TO WHY. HE SAID YOU DON'T SEE THAT IN KIA VEHICLES. THANKFULLY THERE WAS NO ACCIDENT BUT HAD I WAITED THE CONSEQUENCES COULD HAVE BEEN DEVASTATING. MY CAR IS CURRENTLY AT THE DEALER FOR REPAIRS, AND I HAVE ASKED THEM TO HOLD ON TO THE AXLE SHAFTS WHEN THEY ARE REMOVED. *NM
Mileage: 49,900
DT: CONSUMER'S VEHICLE WAS HIT BY ANOTHER CAR ON AUGUST 15, 2005, AND THE AIRBAGS FAILED TO DEPLOY. WERE STILL UNSURE OF THE EXTEND OF THE INJURIES TO THE CONSUMER. A POLICE REPORT WAS TAKEN. THE MANUFACTURER WAS UNHELPFUL TO THE CONSUMER. THEY TOLD THE CONSUMER THAT THE AIRBAGS SHOULD NOT HAVE DEPLOYED UNDER THESE CIRCUMSTANCES. ALTHOUGH OTHER INFORMATION THEY SENT HER SAID THAT THE AIR BAGS SHOULD HAVE DEPLOYED. *AK
Mileage: 100,000
DT: 1997 KIA SEPHIA, THE DASHBOARD IS LIFTING. WHEN THE CONSUMER ENTERED THE VEHICLE SHE SMELLED SOMETHING BURNING. UPON INSPECTING THE DASH SHE NOTICED THE DRIVER'S SIDE DASH WAS BURNED. WHEN THE CONSUMER CLEANED THE DASH THE CLEANING CLOTH SMELLED BURNED AND THERE WAS A BROWN RESIDUE ON THE CLOTH. THE VEHICLE HAS NOT BEEN TAKEN TO THE DEALER BECAUSE IT IS OUT OF WARRANTY AND THE CONSUMER CANNOT AFFORD TO HAVE IT FIXED. *AK *JB *NM
DT: 1997 KIA SEPHIA, THE DASHBOARD IS LIFTING. WHEN THE CONSUMER ENTERED THE VEHICLE SHE SMELLED SOMETHING BURNING. UPON INSPECTING THE DASH SHE NOTICED THE DRIVER'S SIDE DASH WAS BURNED. WHEN THE CONSUMER CLEANED THE DASH THE CLEANING CLOTH SMELLED BURNED AND THERE WAS A BROWN RESIDUE ON THE CLOTH. THE VEHICLE HAS NOT BEEN TAKEN TO THE DEALER BECAUSE IT IS OUT OF WARRANTY AND THE CONSUMER CANNOT AFFORD TO HAVE IT FIXED. *AK *JB *NM
I HAVE A 1997 KIA SEPHIA RS AND I HAVE REPLACED THE ALTERNATOR BELT 11 TIMES AND 4 OF THOSE HAVE BEEN IN THE LAST 3 MONTHS. I AM UNABLE TO GET ANY ANSWERS ABOUT WHY THE BELT KEEPS BREAKING FROM ANY REPAIR SHOP, OTHER THAN IT MUST BE A SIZING DEFECT BY KIA. THIS LAST BELT WAS REPLACED 6/05 AND BROKE OFF AGAIN 8/17/05. I CAN ONLY SEEM TO GET ABOUT 1-3 MONTH USE FROM A BELT. I CHECKED WITH THE PREVIOUS OWNER OF THE CAR, WHICH I KNEW AND SHE INDICATES THAT SHE HAD THE SAME PROBLEMS. I NOW HAVE SPOKEN TO ANOTHER KIA SEPHIA RS OWNER SAME YEAR AND THEY GOT RID OF THEIRS FOR THAT VERY REASON.*JB
Mileage: 75,000
DT: CONSUMER OWNS 1997 KIA SEPHIA. SHE HAD A PROBLEM WITH THE DASHBOARD. THE VENTS FOR THE DEFROSTER FELL OFF, AND THE DASHBOARD WAS BROWN, WHICH BEGAN AS A SMALL SPOT AND GREW TO COVER THE WHOLE DASHBOARD. SHE WAS CONCERNED THAT THE DASHBOARD FALLING APART MIGHT SOMEHOW AFFECT THE AIRBAGS. SHE SAYS THAT THERE IS A BURNING SMELL COMING FROM DASH, SMELL HAS BEEN THERE SINCE SHE PURCHASED VEHICLE. SHE DID PURCHASE VEHICLE NEW.*AK
DT: CONSUMER OWNS 1997 KIA SEPHIA. SHE HAD A PROBLEM WITH THE DASHBOARD. THE VENTS FOR THE DEFROSTER FELL OFF, AND THE DASHBOARD WAS BROWN, WHICH BEGAN AS A SMALL SPOT AND GREW TO COVER THE WHOLE DASHBOARD. SHE WAS CONCERNED THAT THE DASHBOARD FALLING APART MIGHT SOMEHOW AFFECT THE AIRBAGS. SHE SAYS THAT THERE IS A BURNING SMELL COMING FROM DASH, SMELL HAS BEEN THERE SINCE SHE PURCHASED VEHICLE. SHE DID PURCHASE VEHICLE NEW.*AK
DT: THE CONTACT OWNED A 1997 KIA SEPHIA. CONTACT'S VEHICLE REAR ENDED ANOTHER VEHICLE AT 35 MPH . UPON IMPACT, THE FRONTAL AIR BAGS DID NOT DEPLOY.THERE WERE THREE OCCUPANTS IN THE CAR ALL WEARING SEAT BELTS. THE REAR PASSENGER SIDE SEAT BELT BROKE . THE AIR BAG WARNING LIGHT HAD NOT BEEN ON IN THIS VEHICLE NOR WAS IT ON AFTER THE CRASH. ONE PERSON SUSTAINED INJURIES BECAUSE OF THE SEAT BELT. SHE BROKE TWO RIBS. *AK
DT: THE CONTACT OWNED A 1997 KIA SEPHIA. CONTACT'S VEHICLE REAR ENDED ANOTHER VEHICLE AT 35 MPH . UPON IMPACT, THE FRONTAL AIR BAGS DID NOT DEPLOY.THERE WERE THREE OCCUPANTS IN THE CAR ALL WEARING SEAT BELTS. THE REAR PASSENGER SIDE SEAT BELT BROKE . THE AIR BAG WARNING LIGHT HAD NOT BEEN ON IN THIS VEHICLE NOR WAS IT ON AFTER THE CRASH. ONE PERSON SUSTAINED INJURIES BECAUSE OF THE SEAT BELT. SHE BROKE TWO RIBS. *AK
BOTH OF THE REAR SEAT BELTS WILL NOT REATRACT BACK TO NORMAL POSITION, WHICH IS PREVENTING THE REAR PASSENGERS FROM BEING SAFE IF THE VEHICLE WERE TO BE INVOLVED IN AN ACCIDENT. MANUFACTURER HAS BEEN CONTACTED BY CONSUMER.*AK
CONSUMER WAS DRIVING WAS INVOLVED IN A COLLISION HEAD ON . SEAT BELT BROKE, THROWING THE CONSUMER THREW THE DRIVER'S WINDSHIELD. AIR BAGS DID NOT DEPLOY. VEHICLE WAS TOTALED. *AK CONSUMER IS IN A COMA. *NM
CONSUMER WAS DRIVING WAS INVOLVED IN A COLLISION HEAD ON . SEAT BELT BROKE, THROWING THE CONSUMER THREW THE DRIVER'S WINDSHIELD. AIR BAGS DID NOT DEPLOY. VEHICLE WAS TOTALED. *AK CONSUMER IS IN A COMA. *NM
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.