Total Complaints
56 filings
KIA SELTOS · model year
56 NHTSA complaints, 7 crash reports, and 2 active recalls for this specific cohort.
NHTSA overall rating
5 / 5 ★
New Car Assessment Program
The 2024KIASELTOS carries 56 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 7 crashes, 1 fire, 4 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall 5/5 rating, with 5/5 front crash, 5/5 side crash, and 4/5 rollover scores derived from standardized barrier and dynamic tests.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2024 SELTOS is electrical system with 12 filings, followed by unknown or other (8) and engine (4). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 2 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 38 investigation files overlapping the 2024 SELTOS, and 1 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
56 filings
Crashes Reported
7 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| ELECTRICAL SYSTEM | 12 |
| UNKNOWN OR OTHER | 8 |
| ENGINE | 4 |
| POWER TRAIN | 3 |
| VEHICLE SPEED CONTROL | 3 |
| VISIBILITY/WIPER | 3 |
| FORWARD COLLISION AVOIDANCE: WARNINGS | 3 |
| FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING | 2 |
| ELECTRICAL SYSTEM:HORN | 2 |
| EXTERIOR LIGHTING | 2 |
| STEERING | 2 |
| SUSPENSION | 1 |
| STRUCTURE | 1 |
| ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:SUMP/TANK:DRAIN PLUG | 1 |
| SERVICE BRAKES | 1 |
POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT:PUMP
Kia America, Inc. (Kia) is recalling certain 2023 Soul, Sportage, and 2023-2024 Seltos vehicles. The electronic controller for the Idle Stop & Go oil pump assembly may contain damaged electrical components that can cause the pump to overheat.
AIR BAGS
Kia America, Inc. (Kia) is recalling certain 2023 Soul and 2024 Seltos vehicles. Due to a manufacturing error, the side curtain air bags may deploy unexpectedly.
Came out of work to a cracked windshield. There was no crack in my windshield prior to this. The crack spans across half of the windshield requiring a full replacement which is going to come completely out of pocket for me because I had a $1000 deductible. Had I known this was such a common issue with this year make and model, I wouldâve opted for the $0 glass deductible. As many others have reported and stated, this was never an issue Iâve had with any other vehicle Iâve owned. It is clearly a manufacturing defect and SHOULD be covered by Kia. Iâve had this car for 7 months.
While driving in traffic, my 2024 Kia Seltos suddenly shut down without warning again. I lost propulsion while the vehicle was in motion with passengers inside, creating an immediate safety hazard. The issue appears electrical or powertrain-related. This occurred during normal operation and could result in a serious crash. My vehicle shutting down in active traffic with passengers is unacceptable, and there is no recall remedy in place to correct this hazard. I am requesting a manufacturer-level resolution under Ohio Lemon Law and the MagnusonâMoss Warranty Act.
While driving in traffic, my 2024 Kia Seltos suddenly shut down without warning again. I lost propulsion while the vehicle was in motion with passengers inside, creating an immediate safety hazard. The issue appears electrical or powertrain-related. This occurred during normal operation and could result in a serious crash. My vehicle shutting down in active traffic with passengers is unacceptable, and there is no recall remedy in place to correct this hazard. I am requesting a manufacturer-level resolution under Ohio Lemon Law and the MagnusonâMoss Warranty Act.
The dashboard goes completely black and will not work when it is really cold outside. This is a dangerous problem because I cannot see my speedometer, how much gas I have in my car, or the engine temperature. I have been to the Kia dealership 3 or 4 times for this problem and have them report it to Kia. They always tell me that they cannot replicate the problem so they cannot fix it. I have video evidence of this happening and have showed it to the dealership. This has happened now for 2 winters. There have been no warning messages or anything before this happens.
The dashboard goes completely black and will not work when it is really cold outside. This is a dangerous problem because I cannot see my speedometer, how much gas I have in my car, or the engine temperature. I have been to the Kia dealership 3 or 4 times for this problem and have them report it to Kia. They always tell me that they cannot replicate the problem so they cannot fix it. I have video evidence of this happening and have showed it to the dealership. This has happened now for 2 winters. There have been no warning messages or anything before this happens.
When the temperature is around zero my dashboard will not come on. I have been to the dealership 5 times for this issue. It takes me an hour to get to the dealership and by the time I get there it comes on. Dealership (Ken Ganley) states they canât find the problem if itâs on. This is total bullshit, they know they have an issue and can fix it. Bought the car brand new. I believe itâs a safety hazard when I have no speedometer, gas guage or indicator lights. This has been going on since I purchased the vehicle in July 2024.
During the incident in question, the vehicleâs laneâassist system malfunctioned in a manner I have never previously experienced. As I approached an area with multiple lane markings, the system appeared to become confusedâpossibly due to lowâlight conditionsâand abruptly pulled the steering wheel with significant force. This deviation was severe enough that I temporarily lost control, causing the vehicle to drift toward the left-side ditch. When the steering suddenly released and became limp, I attempted to correct the trajectory, but the response window was too narrow to avoid impact. The vehicle struck a wooden signpost, resulting in damage to the right headlight assembly and the complete detachment of the right fog light. No laneâdeparture warnings were issued at any point. Under normal circumstances, the vehicle provides audible alerts regardless of whether lane assist is active, and I am familiar with the areas where such alerts typically occur. Additionally, the fo
During the incident in question, the vehicleâs laneâassist system malfunctioned in a manner I have never previously experienced. As I approached an area with multiple lane markings, the system appeared to become confusedâpossibly due to lowâlight conditionsâand abruptly pulled the steering wheel with significant force. This deviation was severe enough that I temporarily lost control, causing the vehicle to drift toward the left-side ditch. When the steering suddenly released and became limp, I attempted to correct the trajectory, but the response window was too narrow to avoid impact. The vehicle struck a wooden signpost, resulting in damage to the right headlight assembly and the complete detachment of the right fog light. No laneâdeparture warnings were issued at any point. Under normal circumstances, the vehicle provides audible alerts regardless of whether lane assist is active, and I am familiar with the areas where such alerts typically occur. Additionally, the fo
During the incident in question, the vehicleâs laneâassist system malfunctioned in a manner I have never previously experienced. As I approached an area with multiple lane markings, the system appeared to become confusedâpossibly due to lowâlight conditionsâand abruptly pulled the steering wheel with significant force. This deviation was severe enough that I temporarily lost control, causing the vehicle to drift toward the left-side ditch. When the steering suddenly released and became limp, I attempted to correct the trajectory, but the response window was too narrow to avoid impact. The vehicle struck a wooden signpost, resulting in damage to the right headlight assembly and the complete detachment of the right fog light. No laneâdeparture warnings were issued at any point. Under normal circumstances, the vehicle provides audible alerts regardless of whether lane assist is active, and I am familiar with the areas where such alerts typically occur. Additionally, the fo
When the stop and go feature re-enables the engine to go. Causes all clusters/ infotainment to shut off and reset. It remain black for a 10-15 seconds
Electrical control unit car just shuts off in drive completely goes black no matter what within seconds even on freeway going 70 mph car tune off loss of control then starts back up very dangerous
Electrical control unit car just shuts off in drive completely goes black no matter what within seconds even on freeway going 70 mph car tune off loss of control then starts back up very dangerous
When pressing the horn on the steering wheel of my 2024 Kia Seltos SX Turbo AWD during an emergency no sound was heard. Horn is silent. Fuse is not blown and it appears likely the horn is defective.
Driver side seat stays warm all the time I tried removing both seat heater fuses and in plugged the seat warmer plugs but the back seat rest still stay warm
See attached document for complaint.
See attached document for complaint.
See attached document for complaint.
I bought this Kia with 25 miles on it and I had all oil changes done and then at 33,000 miles the engine seized and Kia refused to honor my 100,000 mile warranty. The dealership told me that the spark plugs melted causing the issue and that it definitely wasnât an oil issue. Kia still refused to honor the warranty. I only owned the car from June 2023 to September 2024 I want them to pay the remaining balance since I had to give it back to the bank for them to only be able to sell it for 8000.00 dollars. I will never deal with Kia ever again but they need to do the right thing by paying the remaining balance for something they refused to take accountability for. I contacted the lemon law attorney office for the state of Michigan and they wanted to help me but couldnât because Kia refused to give me any vehicle repair invoice or anything documentation on the vehicle while it was in their care. I tried hard to find a lawyer to help me with my case but I couldnât find one that does t
Rear window shattered due to heat
My car smells like fire since day 1 of purchase. When driving the smell gets so bad I think the car will go on fire. Not sure if itâs faulty electrical or something else. I have read many reviews and too many people have experienced the same thing. What is going on? Other Kia Seltos models have caught fire. Why hasnât this been addressed. This is a matter of safety. Why do I smell smoke or fire when driving?
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.