Total Complaints
59 filings
KIA SELTOS · model year
59 NHTSA complaints, 5 crash reports, and 2 active recalls for this specific cohort.
NHTSA overall rating
4 / 5 ★
New Car Assessment Program
The 2023KIASELTOS carries 59 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 5 crashes, 0 fires, 3 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall 4/5 rating, with 4/5 front crash, 5/5 side crash, and 4/5 rollover scores derived from standardized barrier and dynamic tests.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2023 SELTOS is unknown or other with 12 filings, followed by engine (12) and electrical system (11). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 2 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 38 investigation files overlapping the 2023 SELTOS, and 1 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
59 filings
Crashes Reported
5 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| UNKNOWN OR OTHER | 12 |
| ENGINE | 12 |
| ELECTRICAL SYSTEM | 11 |
| VISIBILITY/WIPER | 3 |
| POWER TRAIN | 3 |
| SERVICE BRAKES | 3 |
| VISIBILITY:GLASS, SIDE/REAR | 2 |
| FORWARD COLLISION AVOIDANCE: WARNINGS | 2 |
| STRUCTURE:INTERIOR PANELS:DASHBOARD | 1 |
| VISIBILITY | 1 |
| BACK OVER PREVENTION: SENSING SYSTEM: CAMERA | 1 |
| STRUCTURE:BODY | 1 |
| VISIBILITY:WINDSHIELD | 1 |
| LANE DEPARTURE: BLIND SPOT DETECTION | 1 |
| SEAT BELTS | 1 |
POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT:PUMP
Kia America, Inc. (Kia) is recalling certain 2023 Soul, Sportage, and 2023-2024 Seltos vehicles. The electronic controller for the Idle Stop & Go oil pump assembly may contain damaged electrical components that can cause the pump to overheat.
ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL
Kia America, Inc. (Kia) is recalling certain 2021-2023 Seltos and Soul vehicles. The piston oil rings may have been manufactured incorrectly, which can result in engine damage.
Vehicle acts like itâs going to die. No maintenance lights well maintained. Rattle noise and acts like itâs misfiring. Went to turn at traffic light and almost got into a wreck due to no horse power. This has been happening since less than 40,000 miles but car dealership keeps saying ânothing is wrongâ because there isnât a warning light on! Itâs getting worse!
Vehicle acts like itâs going to die. No maintenance lights well maintained. Rattle noise and acts like itâs misfiring. Went to turn at traffic light and almost got into a wreck due to no horse power. This has been happening since less than 40,000 miles but car dealership keeps saying ânothing is wrongâ because there isnât a warning light on! Itâs getting worse!
Vehicle acts like itâs going to die. No maintenance lights well maintained. Rattle noise and acts like itâs misfiring. Went to turn at traffic light and almost got into a wreck due to no horse power. This has been happening since less than 40,000 miles but car dealership keeps saying ânothing is wrongâ because there isnât a warning light on! Itâs getting worse!
One night I started my car and my screen on my Kia seltos had a bunch of gibberish on the screen and then I went to power off the radio and tried to power back on and screen wouldnât turn on and one usb wonât work. Tried to hard reset and check fuses and still no luck. I keep reading a bunch of people saying how they had same issues as I did on my radio . My friend is sales guy at car dealer and he told me not first time a radio on a Kia took a poop. So how comes there is no recall yet on this part of the car. Itâs crappy because warranty on radio is only up to 36,000 . And my car I have only had for 3 years almost and I have 50,000 miles on it now . After disconnecting the battery and plugging back in like the dealer told me to do and now I have a loading symbol behind my wheel on the dash
One night I started my car and my screen on my Kia seltos had a bunch of gibberish on the screen and then I went to power off the radio and tried to power back on and screen wouldnât turn on and one usb wonât work. Tried to hard reset and check fuses and still no luck. I keep reading a bunch of people saying how they had same issues as I did on my radio . My friend is sales guy at car dealer and he told me not first time a radio on a Kia took a poop. So how comes there is no recall yet on this part of the car. Itâs crappy because warranty on radio is only up to 36,000 . And my car I have only had for 3 years almost and I have 50,000 miles on it now . After disconnecting the battery and plugging back in like the dealer told me to do and now I have a loading symbol behind my wheel on the dash
We first noticed that the car was sputtering and jerking when accelerating at highway speeds. It wasn't consistent at first but continued to get worse over time and at more regular occurrences. White/grey smoke was spotted from the tailpipe whenever the vehicle was accelerating, either from a stop or when "resuming" on the cruise control. We brought the vehicle in to the dealership as the "service engine" light came on and explained what was happening with the car. They told us that there was an "intake valve" that was plugged and need to be replaced and that the on-board computer needed to be updated. We also had some routine maintenance done as well and they sent us on our way. Quickly after getting the car home we noticed that the original problem persisted and actually got worse. We checked the recalls on our car and noticed that there are other recalls on other VINs for the same Make, Model, Year and engine type as our car and the symptoms of those recalls were exactly the sa
The contact owns a 2023 Kia Seltos. The contact stated that while driving at an undisclosed speed, there was gray smoke coming from the exhaust pipe. The vehicle was taken to the dealer; however, no cause for the failure was found. The vehicle was not repaired. The contact stated that the vehicle stalled on the drive back to the residence. The contact stated that on a separate occasion, while driving 70 MPH, the vehicle failed to accelerate as intended while depressing the accelerator pedal. The contact stated that the RPM fluctuated, and the engine revved with gray smoke coming from the exhaust pipe. The check engine warning light was illuminated. The contact was able to coast to the side of the road and waited ten minutes before restarting the vehicle; however, the failure reoccurred a short distance afterwards, with the vehicle vibrating abnormally, and the vehicle failed to accelerate as intended while depressing the accelerator pedal. The vehicle was pulled into a parking lot and
The contact owns a 2023 Kia Seltos. The contact stated that while driving at an undisclosed speed, there was while smoke coming from the exhaust, after which the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle was able to be restarted. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the engine due to possible poor maintenance, which the contact disputed. The manufacturer was not notified of the failure. The failure mileage was 80,000.
Mileage: 80,000
3 times in the last 24 hours my vehicle has completely stopped while in motion. Once on the highway and twice in residential areas. There was no precursor problem to let me know this would happen, no strange noises and no check engine light. It just fails and the engine stops while Iâm driving. Itâs extremely dangerous and quite frankly very scary. When I called kia today to tell them what happened all they said to me was that since the check engine light wasnât on, that it was safe to drive and they couldnât get my car in for several weeks. Then the other kia dealership in the area said they would get me in next week but again that my car was safe to drive. It is most certainly NOT safe to drive!! This is happening while Iâm driving and in motion. Twice at about 10 mph and once going 60 (thank god nobody was behind me)
3 times in the last 24 hours my vehicle has completely stopped while in motion. Once on the highway and twice in residential areas. There was no precursor problem to let me know this would happen, no strange noises and no check engine light. It just fails and the engine stops while Iâm driving. Itâs extremely dangerous and quite frankly very scary. When I called kia today to tell them what happened all they said to me was that since the check engine light wasnât on, that it was safe to drive and they couldnât get my car in for several weeks. Then the other kia dealership in the area said they would get me in next week but again that my car was safe to drive. It is most certainly NOT safe to drive!! This is happening while Iâm driving and in motion. Twice at about 10 mph and once going 60 (thank god nobody was behind me)
Car has stalled 3 times after driving short or long distances in hot weather (near Great Lakes, not even southern heat). Twice in 2024 and once in 2025. It is 2023 Kia Seltos with only 10,000 miles. Dealer inspected it 2024 (possibly not knowing of other recalls) and said nothing wrong. Itâs the turbo engine, while I see the regular engine versions have a recall. Could be the rings, crankshaft sensor, ISG, electric oil pump controller, etc. It stalls while at a red light or stop, and is dangerous if on a hill as it does not accelerate and starts to roll backwards when take foot off brake and step onto gas pedal. It has also stalled in traffic on a bridge and then needed to be restarted.
Car has stalled 3 times after driving short or long distances in hot weather (near Great Lakes, not even southern heat). Twice in 2024 and once in 2025. It is 2023 Kia Seltos with only 10,000 miles. Dealer inspected it 2024 (possibly not knowing of other recalls) and said nothing wrong. Itâs the turbo engine, while I see the regular engine versions have a recall. Could be the rings, crankshaft sensor, ISG, electric oil pump controller, etc. It stalls while at a red light or stop, and is dangerous if on a hill as it does not accelerate and starts to roll backwards when take foot off brake and step onto gas pedal. It has also stalled in traffic on a bridge and then needed to be restarted.
Car has stalled 3 times after driving short or long distances in hot weather (near Great Lakes, not even southern heat). Twice in 2024 and once in 2025. It is 2023 Kia Seltos with only 10,000 miles. Dealer inspected it 2024 (possibly not knowing of other recalls) and said nothing wrong. Itâs the turbo engine, while I see the regular engine versions have a recall. Could be the rings, crankshaft sensor, ISG, electric oil pump controller, etc. It stalls while at a red light or stop, and is dangerous if on a hill as it does not accelerate and starts to roll backwards when take foot off brake and step onto gas pedal. It has also stalled in traffic on a bridge and then needed to be restarted.
On 4 different occasions my vehicle applied the brakes forcefully on its own at high speeds. The dash flashed with the message "check forward collision avoidance assist system." as well as displayed the following icons: master warning light, hill climb assist, traction control, forward collision, and the Auto start/stop was flashing. These continued until I was able to stop and turn the car off. When I was trying to slow down and stop my brakes were not working correctly as I had to push the pedal all the way to the floor for a long period to stop all the way. When the car was put in park the engine was revving up until it was off. The car was towed to the dealership after first incident and the following codes were in the history: C164202 C161308. Dealership had my car for 6 days, opened a tech line case and without an answer of why this happened nor remedy, my car was released back to me resulting in 3 additional instances. It is now going to another dealership to hopefully get an a
On 4 different occasions my vehicle applied the brakes forcefully on its own at high speeds. The dash flashed with the message "check forward collision avoidance assist system." as well as displayed the following icons: master warning light, hill climb assist, traction control, forward collision, and the Auto start/stop was flashing. These continued until I was able to stop and turn the car off. When I was trying to slow down and stop my brakes were not working correctly as I had to push the pedal all the way to the floor for a long period to stop all the way. When the car was put in park the engine was revving up until it was off. The car was towed to the dealership after first incident and the following codes were in the history: C164202 C161308. Dealership had my car for 6 days, opened a tech line case and without an answer of why this happened nor remedy, my car was released back to me resulting in 3 additional instances. It is now going to another dealership to hopefully get an a
On 4 different occasions my vehicle applied the brakes forcefully on its own at high speeds. The dash flashed with the message "check forward collision avoidance assist system." as well as displayed the following icons: master warning light, hill climb assist, traction control, forward collision, and the Auto start/stop was flashing. These continued until I was able to stop and turn the car off. When I was trying to slow down and stop my brakes were not working correctly as I had to push the pedal all the way to the floor for a long period to stop all the way. When the car was put in park the engine was revving up until it was off. The car was towed to the dealership after first incident and the following codes were in the history: C164202 C161308. Dealership had my car for 6 days, opened a tech line case and without an answer of why this happened nor remedy, my car was released back to me resulting in 3 additional instances. It is now going to another dealership to hopefully get an a
Bought my 2023 Kia seltos new, Been driving it and maintaining the maintaince myself. Vehical has 58,000 Miles still under the warranty. Did my normal oil change only to have it start blowing smoke out of the exhaust. Took it into the dealer for service only to be told that the Rings are failing. that i need a new engine. Now there is a recall out for the 2020-2023 Kia Souls and Seltos with the 2.0 engines for miss manufactured rings. Mine has the 1.6L turbo in it. Seems very odd to me that they are claiming exactly what they have the recall for on the 2.0 engines. They are denying warranty.
I purchased my vehicle in mid June 2024 used from the dealership. I purchased extended warranty although my vehicle still had original warranty. On [XXX], my parents 50th anniversary party. I packed my car and left my house. Vehicle drove fine, but my husband called me worried stated that after I left our driveway that there was an oil puddle on the drive that concerned him. He took my vehicle down the road to a service place. They donât want to touch my vehicle saying it was low on oil and needed towed. We were in Missouri and had to have it towed back to the dealership in Illinois. $400 or more tow bill. Anyway, no one could tell us why the oil leaked and said I must have hit a rock just right that cracked my oil filter. They replaced and said it was just that. This did not satisfy me nor when I spoke to multiple people who knew cars. Said that something was fishy. I had not even gotten to a first oil change. 2nd incident happened four months later. I was driving to
I purchased my vehicle in mid June 2024 used from the dealership. I purchased extended warranty although my vehicle still had original warranty. On [XXX], my parents 50th anniversary party. I packed my car and left my house. Vehicle drove fine, but my husband called me worried stated that after I left our driveway that there was an oil puddle on the drive that concerned him. He took my vehicle down the road to a service place. They donât want to touch my vehicle saying it was low on oil and needed towed. We were in Missouri and had to have it towed back to the dealership in Illinois. $400 or more tow bill. Anyway, no one could tell us why the oil leaked and said I must have hit a rock just right that cracked my oil filter. They replaced and said it was just that. This did not satisfy me nor when I spoke to multiple people who knew cars. Said that something was fishy. I had not even gotten to a first oil change. 2nd incident happened four months later. I was driving to
Dear, I own a 2024 Kia Seltos and have experienced a recurring issue. While driving, I stopped at a red light, and the vehicle's automatic stop system activated as usual. However, when the light changed and I pressed the accelerator, the vehicle completely shut down. To restart it, I had to turn the key to the "Off" position, shift to "Parking," and then turn it back on. This issue has occurred four times now, and Iâm concerned it may compromise driving safety. I would appreciate your guidance in resolving this matter. Looking forward to your response. Best regards, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.