Total Complaints
7 filings
KIA OPTIMA HYBRID · model year
7 NHTSA complaints, and 2 active recalls for this specific cohort.
NHTSA overall rating
5 / 5 ★
New Car Assessment Program
The 2018KIAOPTIMA HYBRID carries 7 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall 5/5 rating, with 5/5 front crash, 5/5 side crash, and 5/5 rollover scores derived from standardized barrier and dynamic tests.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2018 OPTIMA HYBRID is engine with 3 filings, followed by electrical system (1) and fuel/propulsion system (1). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 2 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 38 investigation files overlapping the 2018 OPTIMA HYBRID, and 1 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
7 filings
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| ENGINE | 3 |
| ELECTRICAL SYSTEM | 1 |
| FUEL/PROPULSION SYSTEM | 1 |
| POWER TRAIN | 1 |
| UNKNOWN OR OTHER | 1 |
ENGINE
Kia Motors America (Kia) is recalling certain 2017-2018 Optima Hybrid and Optima Plug-In Hybrid vehicles. The connecting rod bearings inside the engine may wear prematurely, which can result in engine damage.
LATCHES/LOCKS/LINKAGES:TRUNK LID:LATCH
Kia America, Inc. (Kia) is recalling certain 2016-2017 Rio, 2016-2018 Optima, 2017-2018 Optima Hybrid and Optima Plug-in Hybrid vehicles. The trunk latch base may crack, preventing the opening of the trunk from the inside. As such, these vehicles fail to comply with the requirements of Federal Mot
The contact owns a 2018 Kia Optima Hybrid. The contact stated that while operating the vehicle, the message "Turn Engine Off Immediately" was displayed, and the vehicle decelerated to 35 MPH and stalled. The vehicle was towed to the local dealer who diagnosed that the engine was faulty and needed to be replaced. The engine was replaced but the failure reoccurred. The manufacturer was notified of the failure. The failure mileage was 100,000.
Mileage: 100,000
While driving down the road the car said it had a major voltage failure and was shutting down. I was in the middle of the street and thankfully was able to coast to the turn lane before the car came to a total stop. since the gas pedal didn't do anything. the car then said there was multiple failures and the hybrid system needed to be immediately shut down. The car then wouldn't start or move after that. about 20 mins later the car like dashboard and screen would turn on but the engine would not. when it turned back on there were even more warnings along with other failures like emergency braking and transmission and the hybrid communication. when the tow truck came and took it it would go into neutral to get on the truck but wouldn't even do that when we got it to the dealership it had to be manually taken out of park to get it off the truck. there were lots of warning lights but the oil, engine, and another light I not sure what it meant were always on even when the others would go a
While driving down the road the car said it had a major voltage failure and was shutting down. I was in the middle of the street and thankfully was able to coast to the turn lane before the car came to a total stop. since the gas pedal didn't do anything. the car then said there was multiple failures and the hybrid system needed to be immediately shut down. The car then wouldn't start or move after that. about 20 mins later the car like dashboard and screen would turn on but the engine would not. when it turned back on there were even more warnings along with other failures like emergency braking and transmission and the hybrid communication. when the tow truck came and took it it would go into neutral to get on the truck but wouldn't even do that when we got it to the dealership it had to be manually taken out of park to get it off the truck. there were lots of warning lights but the oil, engine, and another light I not sure what it meant were always on even when the others would go a
While driving down the road the car said it had a major voltage failure and was shutting down. I was in the middle of the street and thankfully was able to coast to the turn lane before the car came to a total stop. since the gas pedal didn't do anything. the car then said there was multiple failures and the hybrid system needed to be immediately shut down. The car then wouldn't start or move after that. about 20 mins later the car like dashboard and screen would turn on but the engine would not. when it turned back on there were even more warnings along with other failures like emergency braking and transmission and the hybrid communication. when the tow truck came and took it it would go into neutral to get on the truck but wouldn't even do that when we got it to the dealership it had to be manually taken out of park to get it off the truck. there were lots of warning lights but the oil, engine, and another light I not sure what it meant were always on even when the others would go a
I brought the vehicle into Kia service for the recall including a computer operating system upgrade. After the recall work was done the car driving at high highway speeds failed, and immediately slowed down, almost causing a rear collision. The computer system turned off the drive mechanism and I was left with only the electric motor to propel the car. The car barely limped off the highway. The car was brought to the Kia Dealer and no defect was found and the computer was reset. This problem occurred two more times, at highway speeds (70 mph) and Kia was contacted to find out why the problems occurred and how to fix it. To date, Kia has not responded to how to fix the problem and has ignored all phone calls and emails. The car has been in the shop for 3 months. The problem occurred only after Kia upgraded the software due to the recall. Additionally, the recall work was done. I do not know why the recall work was not reported.
I brought the vehicle into Kia service for the recall including a computer operating system upgrade. After the recall work was done the car driving at high highway speeds failed, and immediately slowed down, almost causing a rear collision. The computer system turned off the drive mechanism and I was left with only the electric motor to propel the car. The car barely limped off the highway. The car was brought to the Kia Dealer and no defect was found and the computer was reset. This problem occurred two more times, at highway speeds (70 mph) and Kia was contacted to find out why the problems occurred and how to fix it. To date, Kia has not responded to how to fix the problem and has ignored all phone calls and emails. The car has been in the shop for 3 months. The problem occurred only after Kia upgraded the software due to the recall. Additionally, the recall work was done. I do not know why the recall work was not reported.
I brought the vehicle into Kia service for the recall including a computer operating system upgrade. After the recall work was done the car driving at high highway speeds failed, and immediately slowed down, almost causing a rear collision. The computer system turned off the drive mechanism and I was left with only the electric motor to propel the car. The car barely limped off the highway. The car was brought to the Kia Dealer and no defect was found and the computer was reset. This problem occurred two more times, at highway speeds (70 mph) and Kia was contacted to find out why the problems occurred and how to fix it. To date, Kia has not responded to how to fix the problem and has ignored all phone calls and emails. The car has been in the shop for 3 months. The problem occurred only after Kia upgraded the software due to the recall. Additionally, the recall work was done. I do not know why the recall work was not reported.
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.