Total Complaints
151 filings
KIA OPTIMA HYBRID · model year
151 NHTSA complaints, 12 crash reports, and 3 active recalls for this specific cohort.
NHTSA overall rating
5 / 5 ★
New Car Assessment Program
The 2012KIAOPTIMA HYBRID carries 151 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 12 crashes, 7 fires, 6 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall 5/5 rating, with 5/5 front crash, 5/5 side crash, and 5/5 rollover scores derived from standardized barrier and dynamic tests.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2012 OPTIMA HYBRID is engine with 72 filings, followed by electrical system (17) and power train (10). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 3 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 38 investigation files overlapping the 2012 OPTIMA HYBRID, and 1 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
151 filings
Crashes Reported
12 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| ENGINE | 72 |
| ELECTRICAL SYSTEM | 17 |
| POWER TRAIN | 10 |
| STEERING | 9 |
| UNKNOWN OR OTHER | 7 |
| SERVICE BRAKES | 5 |
| VEHICLE SPEED CONTROL | 5 |
| SERVICE BRAKES, HYDRAULIC | 5 |
| AIR BAGS | 4 |
| STRUCTURE:BODY | 3 |
| FUEL/PROPULSION SYSTEM | 3 |
| WHEELS | 2 |
| ENGINE AND ENGINE COOLING | 2 |
| ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY | 2 |
| SUSPENSION | 1 |
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, and 2010-2011 Rondo vehicles. The Hydraulic Electronic Control Unit (HECU) may
ENGINE
Kia Motors America (Kia) is recalling certain 2012-2013 Sorento, 2012-2015 Forte and Forte Koup, 2011-2013 Optima Hybrid, 2014-2015 Soul, and 2012 Sportage vehicles. An engine compartment fire can occur while driving.
AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE
Kia Motors America (Kia) is recalling certain 2010-2013 Kia Forte, Forte Koup, 2011-2013 Kia Optima and 2011-2012 Kia Optima Hybrid and Sedona vehicles. In the event of a crash, the air bag control unit (ACU) may short circuit, preventing the frontal air bags and seat belt pretensioners from deploy
The contact owns a 2012 Kia Optima Hybrid. The contact stated that while attempting to drive uphill and on gravel with the Electric Drive Mode activated, the vehicle failed to move forward. The contact pressed the button to deactivate the Electric Drive Mode, but the vehicle failed to respond. The contact released the accelerator pedal until the vehicle responded as needed. The vehicle was taken to an unknown dealer, where the contact was informed that no cause for the failure was found. Additionally, the contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic), and a recall repair appointment was scheduled with the dealer. The contact stated that while driving out of the driveway at 5 MPH, the message "Emergency - Pull Over - System Failure Warning" was displayed. The contact pulled back into the driveway and parked the vehicle. The contact stated that the vehicle was unsafe to drive and could not be driven to the dealer for the recall repair becau
Mileage: 60,000
The contact owns a 2012 Kia Optima Hybrid. The contact stated that while attempting to drive uphill and on gravel with the Electric Drive Mode activated, the vehicle failed to move forward. The contact pressed the button to deactivate the Electric Drive Mode, but the vehicle failed to respond. The contact released the accelerator pedal until the vehicle responded as needed. The vehicle was taken to an unknown dealer, where the contact was informed that no cause for the failure was found. Additionally, the contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic), and a recall repair appointment was scheduled with the dealer. The contact stated that while driving out of the driveway at 5 MPH, the message "Emergency - Pull Over - System Failure Warning" was displayed. The contact pulled back into the driveway and parked the vehicle. The contact stated that the vehicle was unsafe to drive and could not be driven to the dealer for the recall repair becau
Mileage: 60,000
The contact owns a 2012 Kia Optima Hybrid. The contact stated the engine was previously replaced under an unstated NHTSA recall. The contact stated that five months after the repair, the malfunction indicator warning light was illuminated. The vehicle was towed to a local dealer where it was diagnosed that the replaced engine was defective and affected the high hybrid battery. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic). However, the part to do the recall repair was not yet available. The manufacturer was contacted and offered to replace the engine and the high hybrid battery; however, the vehicle remained at the local dealer because parts were not yet available. The failure mileage was unknown.
The contact owns a 2012 Kia Optima Hybrid. The contact stated the engine was previously replaced under an unstated NHTSA recall. The contact stated that five months after the repair, the malfunction indicator warning light was illuminated. The vehicle was towed to a local dealer where it was diagnosed that the replaced engine was defective and affected the high hybrid battery. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic). However, the part to do the recall repair was not yet available. The manufacturer was contacted and offered to replace the engine and the high hybrid battery; however, the vehicle remained at the local dealer because parts were not yet available. The failure mileage was unknown.
The contact owns a 2012 Kia Optima Hybrid. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that when the vehicle was parked, the check engine warning light illuminated with the âHybrid - No Driving Modeâ message displayed. The vehicle was not taken to a dealer or independent mechanic. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure but confirmed that parts were not yet available. The failure mileage unavailable. VIN tool confirms parts not available.
The contact owns a 2012 Kia Optima Hybrid. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that when the vehicle was parked, the check engine warning light illuminated with the âHybrid - No Driving Modeâ message displayed. The vehicle was not taken to a dealer or independent mechanic. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure but confirmed that parts were not yet available. The failure mileage unavailable. VIN tool confirms parts not available.
The contact owns a 2012 Kia Optima Hybrid. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated while driving 40 MPH, the check engine warning light and several unknown warning lights were illuminated. Additionally, the contact stated that a message indicating that the Hybrid System failure was displayed. The contact stated that the failure recurred while driving. The contact parked and turned off the vehicle. The contact stated that upon starting the vehicle later, the check engine warning light remained illuminated. Additionally, the contact stated that while sitting on the rear seats, the rear seats were significantly hot because the hybrid battery was underneath the rear seats. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repa
Mileage: 132,000
The contact owns a 2012 Kia Optima. The contact stated while driving 60 MPH, the vehicle independently decelerated and failed to exceed 20 MPH. No warning lights were illuminated. The contact stated that the vehicle had started to overheat. The contact referenced NHTSA Campaign Number: 20V750000 (Engine). The vehicle was towed to an independent mechanic and the contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer and dealer were not notified of the failure. The failure mileage was 160,000.
Mileage: 160,000
The contact owns a 2012 Kia Optima Hybrid. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic). The contact stated that the ABS and check engine warning light was illuminated. The vehicle was towed to a friend's residence. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 160,000.
Mileage: 160,000
The contact's wife owns a 2012 Kia Optima Hybrid. The contact stated while driving 30 MPH, the vehicle shuddered, and there was an abnormal ticking sound coming from the engine. There was no warning light illuminated. The contact veered to the side of the road and the vehicle was towed to the residence. The vehicle was then towed to the dealer, where it was diagnosed and determined that the engine had failed. The dealer informed the contact that the engine needed to be replaced; however, due to the mileage on the vehicle, the repair was not covered under warranty. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 180,000.
Mileage: 180,000
The contact owns a 2012 Kia Optima Hybrid. The vehicle had previously been serviced under NHTSA Campaign Number: 20V750000 (Engine). The contact stated that while driving at an undisclosed speed, the vehicle lost motive power, causing the wheels to seize and the vehicle came to a complete stop in a ditch. The passenger's side fender was damaged from the failure. Several unknown warning lights were illuminated. The vehicle was towed to an independent mechanic, who advised the contact to tow the vehicle to a dealer. The vehicle was then towed to the dealer, where it was diagnosed with bearing damage to the bottom of the engine. The dealer informed the contact that the engine needed to be replaced however, the extended warranty only covered the top of the engine and not the bottom of the engine, where the failure had occurred. The vehicle was not repaired and remained at the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 160,000.
Mileage: 160,000
The contact owns a 2012 Kia Optima Hybrid. The contact stated that while driving the RPM decreased to 1,000 RPM. The check engine and brake warning lights were flashing. The contact was able to pull over to a safe location. The vehicle was towed to the local dealer and diagnosed with engine failure. The mechanic retrieved DTC: P26. The manufacturer was notified of the failure however, no further assistance was provided. The failure mileage was approximately 126,000.
Mileage: 126,000
TL* THE CONTACT OWNS A 2012 KIA OPTIMA HYBRID. THE CONTACT STATED WHILE DRIVING 75 MPH, WHEN SHE HEARD AN ABNORMAL NOISE AND THE VEHICLE BEGAN TO DECELERATE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED THE VEHICLE FAILED TO EXCEED 40 MPH. THE CONTACT PARKED ON THE SIDE OF THE ROAD AND HAD THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS THEN TOWED TO BOB KING KIA (1725 LINK RD, WINSTON-SALEM, NC 27103, (336) 724-3866) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 20V750000 (ENGINE) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 118,000.
Mileage: 118,000
TL* THE CONTACT OWNS A 2012 KIA OPTIMA HYBRID. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHUT-OFF WITH THE HYBRID SYSTEM WARNING MESSAGE DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO RICK CASE KIA LOCATED AT 3190 SATELLITE BLVD NW, DULUTH, GA 30096, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE HYDRAULIC CONTROL SYSTEM WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 154,440.
Mileage: 154,440
TL* THE CONTACT OWNS A 2012 KIA OPTIMA HYBRID. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHUT-OFF WITH THE HYBRID SYSTEM WARNING MESSAGE DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO RICK CASE KIA LOCATED AT 3190 SATELLITE BLVD NW, DULUTH, GA 30096, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE HYDRAULIC CONTROL SYSTEM WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 154,440.
Mileage: 154,440
TL* THE CONTACT OWNS A 2012 KIA OPTIMA HYBRID. THE CONTACT STATED WHILE DRIVING 70 MPH, THE VEHICLE STARTED TO OVERHEAT. A WARNING LIGHT ILLUMINATED INDICATING THAT THE HYBRID BATTERY POWER WAS LOW. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE. THE CONTACT COASTED TO THE SIDE OF THE ROAD AND THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TOWED TO JTS KIA OF COLUMBIA (230 KILLIAN COMMONS PARKWAY, COLUMBIA, SC 29203) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE SEIZED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000.
Mileage: 140,000
TL* THE CONTACT OWNS A 2012 KIA OPTIMA HYBRID. THE CONTACT STATED WHILE DRIVING 70 MPH, THE VEHICLE STARTED TO OVERHEAT. A WARNING LIGHT ILLUMINATED INDICATING THAT THE HYBRID BATTERY POWER WAS LOW. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE. THE CONTACT COASTED TO THE SIDE OF THE ROAD AND THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TOWED TO JTS KIA OF COLUMBIA (230 KILLIAN COMMONS PARKWAY, COLUMBIA, SC 29203) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE SEIZED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000.
Mileage: 140,000
WHILE DRIVING MY VEHICLE CAR SUDDENLY SHUTS OFF IN THE HIGHWAY. BIG TRYCK WAS BEHIND ME. GLADLY THE TRUCK WASNT GOING FAST. TRIED TO PUSH THE BUTTON CAR TURNED OVER BUT DIDNT CRANK JUST MADE A SOUND AND TGE LIGHTS IN DASH BOARD JUMPED. WHAT IS GOING ON WITH MY CAR. DRIVING ON HIGHWAY
Mileage: 117
TL* THE CONTACT OWNS A 2012 KIA OPTIMA HYBRID. THE CONTACT STATED THAT WHILE DRIVING THE VEHICLE, THERE WAS A KNOCKING SOUND COMING FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS EXAMINED BY AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE ROD BEARING FAILED. THE VEHICLE WAS TAKEN TO CAR PROS KIA HUNTINGTON BEACH LOCATED AT 18835 BEACH BLVD, HUNTINGTON BEACH, CA 92648 WHO CONFIRMED THE ENGINE WAS DAMAGED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOT YET NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.
Mileage: 130,000
TL* THE CONTACT OWNS A 2012 KIA OPTIMA HYBRID. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE ENGINE SEIZED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE CONNECTING ROD BEARINGS IN THE ENGINE WERE WORN CAUSING METAL SHAVINGS TO ENTER THE ENGINE. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS TOWED TO SONS KIA (100 SONS DR, MCDONOUGH, GA 30253, (678)619-1393) TO BE DIAGNOSED. THE CAUSE OF THE FAILURE WAS CONFIRMED AND THE CONTACT WAS PROVIDED A QUOTE FOR THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING) AND STATED THAT THE FAILURE WAS SIMILAR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.
Mileage: 70,000
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.