Total Complaints
4 filings
KIA NIRO PHEV · model year
2025 KIA NIRO PHEV
4 NHTSA complaints, and 1 active recall for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2025KIANIRO PHEV carries 4 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2025 NIRO PHEV is electrical system with 2 filings, followed by seats (1) and unknown or other (1). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 1 active recall campaign, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 38 investigation files overlapping the 2025 NIRO PHEV, and 1 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
4
Complaints
0
Crashes
0
Fires
0
Injuries
0
Deaths
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
Complaints vs. fleet median (215)
At or below the fleet median complaint volume.
Complaints by Component
| Component | Count |
|---|---|
| ELECTRICAL SYSTEM | 2 |
| SEATS | 1 |
| UNKNOWN OR OTHER | 1 |
Recalls (1)
25V02400017/01/2025
SEATS
Kia America, Inc. (Kia) is recalling certain 2023-2025 Niro EV, Plug-in Hybrid (PHEV), and Hybrid vehicles. The floor wiring assembly beneath the front passenger seat may become damaged, which can prevent the front air bags and seat belts from deploying properly or cause an unintended side curtain
Recent Complaints
20250830ELECTRICAL SYSTEM
The first time I drove this car after getting screwed in my contract , I pulled over in a pullout spot to turn around. I went to back up and it would not move. I tried everything to get it to go. There was a ed malfunction warning on the dash panel.between 5 and 10 minutes later it finally backed up and then trying to go forward did the same thing. I called Kia in medford and took it in, Noone had heard of such a thing and basically just sent me on my way. This is a brand new car. It wasn't even 3 hours and this happened. It happened again. I wanted them to take the car back for this and the fact that my contract was nothing like we agreed to. I want to give it back, already recalls and they misrepresented what they did. There was no paperwork, they didn't find it important, although I was stuck in a pullout lane twice.
20250830UNKNOWN OR OTHER
The first time I drove this car after getting screwed in my contract , I pulled over in a pullout spot to turn around. I went to back up and it would not move. I tried everything to get it to go. There was a ed malfunction warning on the dash panel.between 5 and 10 minutes later it finally backed up and then trying to go forward did the same thing. I called Kia in medford and took it in, Noone had heard of such a thing and basically just sent me on my way. This is a brand new car. It wasn't even 3 hours and this happened. It happened again. I wanted them to take the car back for this and the fact that my contract was nothing like we agreed to. I want to give it back, already recalls and they misrepresented what they did. There was no paperwork, they didn't find it important, although I was stuck in a pullout lane twice.
20250310SEATS
The contact owns a 2025 Kia Niro PHEV. The contact received notification of NHTSA Campaign Number: 25V024000 (Seats, Electrical System); however, the dealer inspected the wiring but did not install the wiring covers as described in the recall. The contact stated that the dealer advised her that the inspection of the wiring harness was all that was required by the manufacturer. The contact explained to the dealer that the recall stated that a wiring cover would be installed. The contact attempted to contact the manufacturer but was unable to reach a representative. The contact had not experienced a failure. Parts distribution disconnect.
20250310ELECTRICAL SYSTEM
The contact owns a 2025 Kia Niro PHEV. The contact received notification of NHTSA Campaign Number: 25V024000 (Seats, Electrical System); however, the dealer inspected the wiring but did not install the wiring covers as described in the recall. The contact stated that the dealer advised her that the inspection of the wiring harness was all that was required by the manufacturer. The contact explained to the dealer that the recall stated that a wiring cover would be installed. The contact attempted to contact the manufacturer but was unable to reach a representative. The contact had not experienced a failure. Parts distribution disconnect.
Compare 2025KIANIRO PHEV to Similar Vehicles
NHTSA Investigations 1 Open
Frequently Asked Questions
How many complaints does the 2025 KIA NIRO PHEV have?▼
The 2025 KIA NIRO PHEV has 4 NHTSA complaints, 0 crashes, 0 fires, 0 injuries, and 0 deaths reported.
Are there any recalls for the 2025 KIA NIRO PHEV?▼
Yes, the 2025 KIA NIRO PHEV has 1 recall(s). The most common affected component is SEATS. Recalls are issued by NHTSA and manufacturers must provide a free remedy.
What are the most common problems with the 2025 KIA NIRO PHEV?▼
The most-complained component for the 2025 KIA NIRO PHEV is ELECTRICAL SYSTEM with 2 complaints. Other frequently reported areas include SEATS and UNKNOWN OR OTHER.
Is the 2025 KIA NIRO PHEV safe to buy?▼
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. No NHTSA crash test rating is available for this model year. Compare with other model years using the links above.
Where does this data come from?▼
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.
Vehicle Safety Guides
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.