KIA NIRO EV · model year

2023 KIA NIRO EV

24 NHTSA complaints, 4 crash reports, and 3 active recalls for this specific cohort.

NHTSA overall rating

Not crash-tested

New Car Assessment Program

The 2023KIANIRO EV carries 24 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 4 crashes, 0 fires, 9 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall Not Rated/5 rating, with Not Rated/5 front crash, Not Rated/5 side crash, and Not Rated/5 rollover scores derived from standardized barrier and dynamic tests.

Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2023 NIRO EV is electrical system with 6 filings, followed by unknown or other (4) and service brakes (3). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 3 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.

NHTSA currently has 38 investigation files overlapping the 2023 NIRO EV, and 1 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.

24
Complaints
4
Crashes
0
Fires
9
Injuries
0
Deaths

Total Complaints

24 filings

Crashes Reported

4 reports

Source

NHTSA ODI

Federal complaints database

Complaints vs. fleet median (215)

At or below the fleet median complaint volume.

NHTSA NCAP overall: Not Rated/5 — Not rated · Front: Not Rated/5 · Side: Not Rated/5 · Rollover: Not Rated/5

Complaints by Component

ComponentCount
ELECTRICAL SYSTEM6
UNKNOWN OR OTHER4
SERVICE BRAKES3
FUEL/PROPULSION SYSTEM2
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL1
AIR BAGS1
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING1
ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:CABLE/CORD:ACCESSORY1
WHEELS1
VEHICLE SPEED CONTROL1
SEATS1
SEAT BELTS1
STRUCTURE:BODY1

Recalls (3)

24V05700031/01/2024

POWER TRAIN:DRIVELINE:DRIVESHAFT

Kia America, Inc. (Kia) is recalling certain 2023-2024 Niro EV and 2023 EV6 vehicles. One of the drive shafts may have been improperly heat-treated, allowing it to break under load and resulting in a loss of drive power.

25V02400017/01/2025

SEATS

Kia America, Inc. (Kia) is recalling certain 2023-2025 Niro EV, Plug-in Hybrid (PHEV), and Hybrid vehicles. The floor wiring assembly beneath the front passenger seat may become damaged, which can prevent the front air bags and seat belts from deploying properly or cause an unintended side curtain

24V27100016/04/2024

POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT

Kia America, Inc. (Kia) is recalling certain 2023 Niro EV and 2024 EV9 vehicles. The differential gear bolts in the gear drive unit may not be tightened properly, which can result in a loss of drive power or cause the differential to lock up.

Recent Complaints

20260123ELECTRICAL SYSTEM

I did an OTA update that made the rear view camera work intermittently. It would just flash an image every couple of seconds instead of a live stream. I took it into the dealer, and on the way, it totally gave out in the middle of traffic in a very unsafe way. I was flashed with many warning signs and was not able to get it started again for 5min by just turning it on/off again. I finally got it to the dealer and after 6 weeks they told me that something spilled in the cup holders and fried the backup camera and drivetrain components. I find it extremely off the drivetrain and safety critical components are stored under a cup holder with no protection.

20260123FUEL/PROPULSION SYSTEM

I did an OTA update that made the rear view camera work intermittently. It would just flash an image every couple of seconds instead of a live stream. I took it into the dealer, and on the way, it totally gave out in the middle of traffic in a very unsafe way. I was flashed with many warning signs and was not able to get it started again for 5min by just turning it on/off again. I finally got it to the dealer and after 6 weeks they told me that something spilled in the cup holders and fried the backup camera and drivetrain components. I find it extremely off the drivetrain and safety critical components are stored under a cup holder with no protection.

20250121SEATS

I have had the car since May 2023 and every winter moisture builds up on my windows on the inside of the car and over night it gets frozen from the inside. There is mold growing on the inside of the door panels, the back hatch window and under the seat and on the seat belts.

20250121SEAT BELTS

I have had the car since May 2023 and every winter moisture builds up on my windows on the inside of the car and over night it gets frozen from the inside. There is mold growing on the inside of the door panels, the back hatch window and under the seat and on the seat belts.

20250121STRUCTURE:BODY

I have had the car since May 2023 and every winter moisture builds up on my windows on the inside of the car and over night it gets frozen from the inside. There is mold growing on the inside of the door panels, the back hatch window and under the seat and on the seat belts.

20241114CrashSERVICE BRAKES

The contact owns a 2023 Kia Niro. The contact stated when parking the vehicle, the brake pedal was depressed, however, the vehicle failed to stop as intended. The contact stated that the vehicle accelerated and jumped the curb. The contact stated that the vehicle was headed in the direction of the building. The contact noticed that a consumer was exiting the entrance of the building. The contact turned the steering wheel in the opposite direction to avoid hitting the consumer. The contact's vehicle crashed into the side of the building. The contact's vehicle was damaged to the front of the vehicle, which included the undercarriage, the battery pack, and both driver's side tires. The vehicle was towed to the dealer. A Police report was filed. No injuries were sustained. The insurance deemed the vehicle a total loss. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 12,030.

Mileage: 12,030

20240911ELECTRICAL SYSTEM

While driving on freeway, at a speed of 65-70MPH. Vehicle appeared to lose power. Navigation screen turned off, dash display dimmed and vehicle seemed to coast and not accelerate. Speed did drop down a bit, but then powered came back on, screen turned on and was able to accelerate again. No warning lights or error messages appeared on screen.

20240911FUEL/PROPULSION SYSTEM

While driving on freeway, at a speed of 65-70MPH. Vehicle appeared to lose power. Navigation screen turned off, dash display dimmed and vehicle seemed to coast and not accelerate. Speed did drop down a bit, but then powered came back on, screen turned on and was able to accelerate again. No warning lights or error messages appeared on screen.

20240911UNKNOWN OR OTHER

While driving on freeway, at a speed of 65-70MPH. Vehicle appeared to lose power. Navigation screen turned off, dash display dimmed and vehicle seemed to coast and not accelerate. Speed did drop down a bit, but then powered came back on, screen turned on and was able to accelerate again. No warning lights or error messages appeared on screen.

20240621SERVICE BRAKES

When slowing with regenerative braking, there is a ticking sound and shaking until the car stops.

20240621ELECTRICAL SYSTEM

When slowing with regenerative braking, there is a ticking sound and shaking until the car stops.

20240417WHEELS

I pulled the vehicle out of my garage yesterday and drove it out and turned it around and put it in reverse to park it on a very slight incline on my driveway close to the garage to clean it, put it in park, and shut if off. I spent a couple hours vacuuming and cleaning it. I then went to turn it on to back it into my garage for the night and it lurched backwards in an alarming scary way - I rolled my passenger window down and asked my husband who was right there if there was something in the way that I had just tried to run over with my car. He assured me there was nothing in the way so I put the car in drive and tried to go forward and it did the same thing. It was like I was trying to go over a log or something. (My husband said the same thing had happened to him when he also had it parked on the slight incline and he said to shut it off and try again). I then shut it off, put it in drive and as soon as I took my foot off the brake it flew forward without me ever touching the ga

20240417VEHICLE SPEED CONTROL

I pulled the vehicle out of my garage yesterday and drove it out and turned it around and put it in reverse to park it on a very slight incline on my driveway close to the garage to clean it, put it in park, and shut if off. I spent a couple hours vacuuming and cleaning it. I then went to turn it on to back it into my garage for the night and it lurched backwards in an alarming scary way - I rolled my passenger window down and asked my husband who was right there if there was something in the way that I had just tried to run over with my car. He assured me there was nothing in the way so I put the car in drive and tried to go forward and it did the same thing. It was like I was trying to go over a log or something. (My husband said the same thing had happened to him when he also had it parked on the slight incline and he said to shut it off and try again). I then shut it off, put it in drive and as soon as I took my foot off the brake it flew forward without me ever touching the ga

20240417UNKNOWN OR OTHER

I pulled the vehicle out of my garage yesterday and drove it out and turned it around and put it in reverse to park it on a very slight incline on my driveway close to the garage to clean it, put it in park, and shut if off. I spent a couple hours vacuuming and cleaning it. I then went to turn it on to back it into my garage for the night and it lurched backwards in an alarming scary way - I rolled my passenger window down and asked my husband who was right there if there was something in the way that I had just tried to run over with my car. He assured me there was nothing in the way so I put the car in drive and tried to go forward and it did the same thing. It was like I was trying to go over a log or something. (My husband said the same thing had happened to him when he also had it parked on the slight incline and he said to shut it off and try again). I then shut it off, put it in drive and as soon as I took my foot off the brake it flew forward without me ever touching the ga

20240214ELECTRICAL SYSTEM

The contact leased a 2023 Kia Niro EV. The contact stated that the vehicle failed to charge as designed. The message "Charge Interrupted" was displayed on the mobile app that monitored the vehicle. The vehicle was taken to the dealer, where the cause of the failure could not be determined; however, the failure persisted. The vehicle was taken back to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 6,000.

Mileage: 6,000

20240204UNKNOWN OR OTHER

I received this recall notice that I thin is a scam as it is not listed on your site. U.S. Department of Transportation (DOT) National Highway Traffic Safety Administration (NHTSA) <NHTSA-Recall-Alerts@service.govdelivery.com> reply-to: NHTSA-Recall-Alerts@service.govdelivery.com Your vehicle MAY be involved in a safety recall and MAY create a safety risk for you or your passengers. If left unrepaired, a potential safety defect could lead to injury or even death. Safety defects must be repaired by a dealer at no cost to you. Why am I getting this email? You are receiving this message because you requested to be notified by the National Highway Traffic Safety Administration (NHTSA) if there is a safety recall that may affect your vehicle. The following may apply to one or more of your vehicles if your vehicle is listed below. Click on the NHTSA Recall ID Number below to read more about the safety issue and the reason for the recall. To find out if your specific passenger vehicle is inc

20240131ELECTRICAL SYSTEM

The vehicle is usually charged on a level 2 system set to 40 amps or 9 KW/hr. In October of 2023, I received the following message from the Kia connect application, "Charge Interrupted". The car disconnected electrically from the wall unit/charger because the connector unit in the car where the cable plugs into or internal charging unit was getting hot. This "charging interrupted" is a known issue with Kia and Hyundai electric cars so much so that they have issued a Technical Service Bulletin SB, ELE288 which reprograms the car charging logic for level 2 charging. The TSB dramatically slows down the charge rate (from 9 KW/hr to 5 KW/hr when the connector or charging unit gets hot through normal charging. The net effect of this TSB, work around has doubled the time required to charge at the level 2 rate indicated in the owners manual (Page 1-17). Kia needs to address this problems via a hardware fix rather than covering it with a software work-around which doubles level 2 charging time

20240131ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:CABLE/CORD:ACCESSORY

The vehicle is usually charged on a level 2 system set to 40 amps or 9 KW/hr. In October of 2023, I received the following message from the Kia connect application, "Charge Interrupted". The car disconnected electrically from the wall unit/charger because the connector unit in the car where the cable plugs into or internal charging unit was getting hot. This "charging interrupted" is a known issue with Kia and Hyundai electric cars so much so that they have issued a Technical Service Bulletin SB, ELE288 which reprograms the car charging logic for level 2 charging. The TSB dramatically slows down the charge rate (from 9 KW/hr to 5 KW/hr when the connector or charging unit gets hot through normal charging. The net effect of this TSB, work around has doubled the time required to charge at the level 2 rate indicated in the owners manual (Page 1-17). Kia needs to address this problems via a hardware fix rather than covering it with a software work-around which doubles level 2 charging time

20231128CrashSERVICE BRAKES

I had front collision that caused by having difficulty switching my foot from acceleration pedal (gas pedal) to brake pedal, my foot movement from gas pedal to brake pedal has been restricted by friction between my shoe and brake pedal that delayed my foot movement and caused the accident, Automatic emergency brake did not function too. Also air bags did not open at this front collision.

20231128CrashAIR BAGS

I had front collision that caused by having difficulty switching my foot from acceleration pedal (gas pedal) to brake pedal, my foot movement from gas pedal to brake pedal has been restricted by friction between my shoe and brake pedal that delayed my foot movement and caused the accident, Automatic emergency brake did not function too. Also air bags did not open at this front collision.

Compare 2023KIANIRO EV to Similar Vehicles

NHTSA Investigations 1 Open

View all investigations

Frequently Asked Questions

How many complaints does the 2023 KIA NIRO EV have?
The 2023 KIA NIRO EV has 24 NHTSA complaints, 4 crashes, 0 fires, 9 injuries, and 0 deaths reported.
What is the safety rating for the 2023 KIA NIRO EV?
The 2023 KIA NIRO EV received an overall NHTSA safety rating of Not Rated/5, front crash rating of Not Rated/5, side crash rating of Not Rated/5, and rollover rating of Not Rated/5.
Are there any recalls for the 2023 KIA NIRO EV?
Yes, the 2023 KIA NIRO EV has 3 recall(s). The most common affected component is POWER TRAIN:DRIVELINE:DRIVESHAFT. Recalls are issued by NHTSA and manufacturers must provide a free remedy.
What are the most common problems with the 2023 KIA NIRO EV?
The most-complained component for the 2023 KIA NIRO EV is ELECTRICAL SYSTEM with 6 complaints. Other frequently reported areas include UNKNOWN OR OTHER and SERVICE BRAKES.
Is the 2023 KIA NIRO EV safe to buy?
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. The 2023 KIA NIRO EV has an NHTSA safety rating of Not Rated/5. Compare with other model years using the links above.
Where does this data come from?
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.

Vehicle Safety Guides

Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.