2019 KIA NIRO EV

1. Failed Component/System: EV plastic charging door does not open using the electronic unlock mechanism on the key. Unable to charge EV vehicle due to this fundamental failure. IMPORTANT: There are no manual override mechanisms provided by the manufacturer - KIA to open this charging door. This makes the EV both unsafe and unusable since it cannot be charged. 2. Safety Risk: Unable to charge an EV vehicle is a fundamental EV electrical system component failure that can create an unsafe situation since it occurs without any warning and leave the car owner stranded. The Manufacturer - KIA has not provided any manual fail safe/override mechanism to open the charging door manually. This is also a fundamental safety issue since the failure occurred without any warning lamp/other indication to the owner. IMPORTANT: Other KIA NIRO EV owners have complained about the same issue in online forums. Refer attachment - [XXX] 3. Dealer Problem Reproduction: NO since dealer demands a $299.99

While I’m driving a turtle light randomly illuminates and the car shuts off. The car shuts off from a few seconds up to a minute so far. I have taken it to Kia McDonough Ga and to no avail nothing: they had my car 2 months and by the time they did the diagnostic “the computer box reset”. Why let it sit for a diagnostic when all they are doing is connecting to a computer. I provided them videos and pictures and nothing. This is a danger any passengers, other drivers, as well as myself. The times are random and once the light comes on it’s off. Battery is new, battery is charged.

Car made loud whinning noise for 6 months, due to defective transmission. KIA refused to fix because car was out of warranty- but has TSB: ELE234. My extended warranty did not cover because it was a known defect from KIA.' Car stopped working, transmission was repaired. Please see below attached 16k invoice.

On June 28, 2022, I set my Juicebox Pro 40 charger to charge my car overnight. The car did not charge and I discovered that the breaker had tripped. I tried resetting the breaker and it immediately tripped again. I noticed a burning smell in the garage in the vicinity of the charger after attempting to reset the breaker. There was discoloration on the unit box. I then unplugged the unit at which point I was able to reset the breaker without it tripping. I concluded that the unit was unsafe to use and I returned it to ENEL. I bought a new one while I waited for warranty service on the old unit. I have not tested the old unit since it was repaired by ENEL. It was my judgment at the time, and remains so, that the unit presented a fire hazard.

There’s motor rumble due to a misalignment of the traction motor and reduction gear. It’s a known issue with these vehicles and a technical bulletin was issued but no recall. I’ve brought the vehicle in twice and the first time the dealer told me there was nothing wrong. Now a year later they admit it is wrong and is unsafe to drive without a $10k replacement.

EV battery cooling system displayed the warning, "LOW INVERTER COOLANT LEVEL." I checked and it is not low.

Tire size 215/55 R17 Tire model: Nokian One. All 4 tires cracked at the sidewall and thread, around or below shoulder. It is about less than 20k miles on this set of 4 Nokian One tires. They have been used for 15 months. Nokian released the Nokia One model in 2021.

- While driving, we received a notice on the dashboard to "stop driving and check regenerative brakes". Simultaneously we lose 95% of our braking power and all of the acceleration. Slamming on the brakes all the way to the floor provided some minor braking ability, but it was significantly diminished and frankly terrifying. We turn the car off, turn it back on again, and everything seems totally normal. - We cannot recreate the error, but we call the dealership. They say they can get us in in a week to service us. As this is our only car we keep driving it cautiously. - This happens again once more, before we bring it into the dealership. - The dealership runs a bunch of tests, tells us its the 12V battery, replaces the 12V battery, charges us $500 and tells us its fixed. - one week later (today) the same thing happens. Clearly it's not fixed, but even if it had been fixed, why is so much of the braking tied to the 12V? The dealership cannot get us in for days and is suggesting thi

- While driving, we received a notice on the dashboard to "stop driving and check regenerative brakes". Simultaneously we lose 95% of our braking power and all of the acceleration. Slamming on the brakes all the way to the floor provided some minor braking ability, but it was significantly diminished and frankly terrifying. We turn the car off, turn it back on again, and everything seems totally normal. - We cannot recreate the error, but we call the dealership. They say they can get us in in a week to service us. As this is our only car we keep driving it cautiously. - This happens again once more, before we bring it into the dealership. - The dealership runs a bunch of tests, tells us its the 12V battery, replaces the 12V battery, charges us $500 and tells us its fixed. - one week later (today) the same thing happens. Clearly it's not fixed, but even if it had been fixed, why is so much of the braking tied to the 12V? The dealership cannot get us in for days and is suggesting thi

Constantly get a refill inverter coolant light on dash, have taken it in to dealer and are unable to correct it.

This is a published TSB but it doesn't appear when searching for this vehicle. I have to search in google for specific phrases to find this on your website. "DRIVE UNIT INSPECTION & REPLACEMENT FOR EV MOTOR RUMBLE NOISE " Kia Niro EV: [XXX] Hyundai Kona EV: [XXX] Known issue with many customers reporting Kia and Hyundai Motor failures. But since it is not an official recall campaign, it doesn't pop up when researching Kia Niro, Soul, Hyundai Kona, Ioniq EVs. Many consumers report that service centers will gaslight, dismiss, downplay, or falsely blame on brakes, rotors, other unrelated parts. Some have reported they flat out refuse to work on their car even if they bought it there, stating that they don't have technicians trained for EV service. And when/if we are lucky enough for service departments to do repairs, the parts are on backorder. They have to replace brackets/mounts that never resolve issue until finally replacing the motor/gearbox. Often the problem comes back in a

The contact owns a 2019 Kia Niro. The contact stated that upon starting the vehicle, the engine seized. The contact stated that the vehicle failed to shift into gear. The check regenerative braking system message was displayed. The vehicle was towed to the local dealer where it was diagnosed that the transition motor needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, and the contact was informed that the repair was not covered under warranty. The failure mileage was approximately 90,000.

Mileage: 90,000

The contact owns a 2019 Kia Niro. The contact stated that upon starting the vehicle, the engine seized. The contact stated that the vehicle failed to shift into gear. The check regenerative braking system message was displayed. The vehicle was towed to the local dealer where it was diagnosed that the transition motor needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, and the contact was informed that the repair was not covered under warranty. The failure mileage was approximately 90,000.

Mileage: 90,000

During driving or while parked, the vehicle will shut off power brakes, and display an error "Stop Vehicle and Check Regenrative Brakes". When the power brakes shut off, the brake pedal location and feedback change sharply and the responsiveness is severely impaired. This error can occur at any time, which is very dangerous especially at highway speeds or when coming to a stop. I have let an authorized Kia dealership inspect the car for 31 days and did not see the issue. I took the vehicle back, and it happens frequently, so I drove it in with the issue active again and they have had it for another 7 days so far after seeing the issue actively reported. The first occurrence occurred at approximately 18000 miles, about 2.75 years of operation on May 12, 2022. since then, it occurs about twice per week. These trouble codes are asserted when this happens: C1360(81) Raw code: 536081 ECU: Adaptive cruise-control Status: Test failed, Confirmed, Warning indicator requested C1741(81) Ra

During driving or while parked, the vehicle will shut off power brakes, and display an error "Stop Vehicle and Check Regenrative Brakes". When the power brakes shut off, the brake pedal location and feedback change sharply and the responsiveness is severely impaired. This error can occur at any time, which is very dangerous especially at highway speeds or when coming to a stop. I have let an authorized Kia dealership inspect the car for 31 days and did not see the issue. I took the vehicle back, and it happens frequently, so I drove it in with the issue active again and they have had it for another 7 days so far after seeing the issue actively reported. The first occurrence occurred at approximately 18000 miles, about 2.75 years of operation on May 12, 2022. since then, it occurs about twice per week. These trouble codes are asserted when this happens: C1360(81) Raw code: 536081 ECU: Adaptive cruise-control Status: Test failed, Confirmed, Warning indicator requested C1741(81) Ra

SINCE THE BEGINNING OF APRIL 2021, AND JUST AFTER THE ODOMETER TURNED OVER TO 10K MILES, MY E-NIRO HAS BEEN EXPERIENCING A BIZARRE BEHAVIOR THAT POSES A POTENTIALLY SERIOUS SAFETY RISK. THIS TAKES THE FORM OF TOTAL LOSS OF ACCELERATION POWER FOR A FEW SECONDS, USUALLY AFTER DEACCELERATING TO A NEAR STOP (USUALLY, BUT NOT ALWAYS, WHEN USING THE PADDLE ON THE LEFT SIDE OF THE STEERING WHEEL TO REGENERATIVELY BRAKE) THEN PRESSING THE ACCELERATOR PEDAL, OR WHEN MAKING A VERY TIGHT TURN (E.G., INTO A PARKING SPACE). POWER RETURNS A FEW SECONDS AFTER THE PAUSE, AND I CAN CONTINUE. I HAVE BEEN DRIVING THIS VEHICLE FOR ALMOST 2 YEARS, AND THERE HAS BEEN NOTHING SIMILAR HAPPEN PRIOR TO THE START OF THIS BEHAVIOR AT THE BEGINNING OF APRIL. THE VEHICLE HAS BEEN GARAGED AND CHARGED NORMALLY AND NO EXTREME WEATHER CONDITIONS OR OTHER FACTORS HAD BEEN PRESENT BEFORE THIS WAS FIRST NOTICED. INSTANCES NOW SEEM TO BE INCREASING IN FREQUENCY THE PAST COUPLE OF WEEKS, HOWEVER. ON 2 OR 3 OCCASIONS,

Mileage: 10,100

SINCE THE BEGINNING OF APRIL 2021, AND JUST AFTER THE ODOMETER TURNED OVER TO 10K MILES, MY E-NIRO HAS BEEN EXPERIENCING A BIZARRE BEHAVIOR THAT POSES A POTENTIALLY SERIOUS SAFETY RISK. THIS TAKES THE FORM OF TOTAL LOSS OF ACCELERATION POWER FOR A FEW SECONDS, USUALLY AFTER DEACCELERATING TO A NEAR STOP (USUALLY, BUT NOT ALWAYS, WHEN USING THE PADDLE ON THE LEFT SIDE OF THE STEERING WHEEL TO REGENERATIVELY BRAKE) THEN PRESSING THE ACCELERATOR PEDAL, OR WHEN MAKING A VERY TIGHT TURN (E.G., INTO A PARKING SPACE). POWER RETURNS A FEW SECONDS AFTER THE PAUSE, AND I CAN CONTINUE. I HAVE BEEN DRIVING THIS VEHICLE FOR ALMOST 2 YEARS, AND THERE HAS BEEN NOTHING SIMILAR HAPPEN PRIOR TO THE START OF THIS BEHAVIOR AT THE BEGINNING OF APRIL. THE VEHICLE HAS BEEN GARAGED AND CHARGED NORMALLY AND NO EXTREME WEATHER CONDITIONS OR OTHER FACTORS HAD BEEN PRESENT BEFORE THIS WAS FIRST NOTICED. INSTANCES NOW SEEM TO BE INCREASING IN FREQUENCY THE PAST COUPLE OF WEEKS, HOWEVER. ON 2 OR 3 OCCASIONS,

Mileage: 10,100

SINCE THE BEGINNING OF APRIL 2021, AND JUST AFTER THE ODOMETER TURNED OVER TO 10K MILES, MY E-NIRO HAS BEEN EXPERIENCING A BIZARRE BEHAVIOR THAT POSES A POTENTIALLY SERIOUS SAFETY RISK. THIS TAKES THE FORM OF TOTAL LOSS OF ACCELERATION POWER FOR A FEW SECONDS, USUALLY AFTER DEACCELERATING TO A NEAR STOP (USUALLY, BUT NOT ALWAYS, WHEN USING THE PADDLE ON THE LEFT SIDE OF THE STEERING WHEEL TO REGENERATIVELY BRAKE) THEN PRESSING THE ACCELERATOR PEDAL, OR WHEN MAKING A VERY TIGHT TURN (E.G., INTO A PARKING SPACE). POWER RETURNS A FEW SECONDS AFTER THE PAUSE, AND I CAN CONTINUE. I HAVE BEEN DRIVING THIS VEHICLE FOR ALMOST 2 YEARS, AND THERE HAS BEEN NOTHING SIMILAR HAPPEN PRIOR TO THE START OF THIS BEHAVIOR AT THE BEGINNING OF APRIL. THE VEHICLE HAS BEEN GARAGED AND CHARGED NORMALLY AND NO EXTREME WEATHER CONDITIONS OR OTHER FACTORS HAD BEEN PRESENT BEFORE THIS WAS FIRST NOTICED. INSTANCES NOW SEEM TO BE INCREASING IN FREQUENCY THE PAST COUPLE OF WEEKS, HOWEVER. ON 2 OR 3 OCCASIONS,

Mileage: 10,100

TL* THE CONTACT LEASED A 2019 KIA NIRO. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH WITH THE ACCELERATOR PEDAL DEPRESSED, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE WAS EXPERIENCED TWICE. THE VEHICLE WAS TAKEN TO KAEARNY MESA FORD KIA DEALER (7303 CLAIREMONT MESA BOULEVARD, SAN DIEGO, CA 92111, (858)560-6965, AND THE VEHICLE WAS TEST DRIVEN HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200.

Mileage: 200

TL* THE CONTACT LEASED A 2019 KIA NIRO. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH WITH THE ACCELERATOR PEDAL DEPRESSED, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE WAS EXPERIENCED TWICE. THE VEHICLE WAS TAKEN TO KAEARNY MESA FORD KIA DEALER (7303 CLAIREMONT MESA BOULEVARD, SAN DIEGO, CA 92111, (858)560-6965, AND THE VEHICLE WAS TEST DRIVEN HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200.

Mileage: 200