Total Complaints
10 filings
KIA NIRO · model year
10 NHTSA complaints, 2 crash reports, and 1 active recall for this specific cohort.
NHTSA overall rating
5 / 5 ★
New Car Assessment Program
The 2024KIANIRO carries 10 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 2 crashes, 0 fires, 7 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall 5/5 rating, with 4/5 front crash, 5/5 side crash, and 4/5 rollover scores derived from standardized barrier and dynamic tests.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2024 NIRO is electrical system with 3 filings, followed by carry handle, shell, base (1) and air bags (1). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 1 active recall campaign, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 38 investigation files overlapping the 2024 NIRO, and 1 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
10 filings
Crashes Reported
2 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| ELECTRICAL SYSTEM | 3 |
| Carry Handle, Shell, Base | 1 |
| AIR BAGS | 1 |
| TIRES | 1 |
| ENGINE | 1 |
| UNKNOWN OR OTHER | 1 |
| FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING | 1 |
| FORWARD COLLISION AVOIDANCE: WARNINGS | 1 |
SEATS
Kia America, Inc. (Kia) is recalling certain 2023-2025 Niro EV, Plug-in Hybrid (PHEV), and Hybrid vehicles. The floor wiring assembly beneath the front passenger seat may become damaged, which can prevent the front air bags and seat belts from deploying properly or cause an unintended side curtain
The 12-volt battery system in my 2024 Kia Niro (VIN: [XXX] ) has suffered two total failures in under one year of ownership (approx. 10,000 miles). In both instances, the vehicle was completely unresponsive, with no power to essential systems. Safety Risks and Incidents: 1. [XXX]: Vehicle experienced a total power loss. It would not start and all electrical systems were dead. 2. [XXX]: Identical failure. These failures create a significant safety risk by potentially stranding the driver in hazardous locations and disabling critical safety systems, including hazard lights, power steering assist, and emergency braking. If a total power loss occurs while the vehicle is in motion, it could result in a sudden loss of motive power and control, posing an unreasonable risk of accidents or injury. Dealer/Manufacturer Confirmation: The problem was confirmed by Ourisman Kia of [XXX] ). The dealer replaced the 12-volt battery after identifying diagnostic code D04 ("Insufficient Battery Charge Cond
Forward collision system fully activated while driving eastbound in the fast lane on [XXX] . The sun was behind me. No glare. No cars or objects were in front of me or next to me. The dashboard started flashing and warning sounds activated and the car slammed on the brakes itself. The seatbelt locked up and left me bruised. Miraculously, the cars behind me avoided crashing into me while I accelerated out of it. I could have been killed. Dealership minimized my concerns. I donât want to drive this car ever again unless someone can make sure it doesnât happen again. This safety feature malfunctioning is a death trap. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Forward collision system fully activated while driving eastbound in the fast lane on [XXX] . The sun was behind me. No glare. No cars or objects were in front of me or next to me. The dashboard started flashing and warning sounds activated and the car slammed on the brakes itself. The seatbelt locked up and left me bruised. Miraculously, the cars behind me avoided crashing into me while I accelerated out of it. I could have been killed. Dealership minimized my concerns. I donât want to drive this car ever again unless someone can make sure it doesnât happen again. This safety feature malfunctioning is a death trap. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Forward collision system fully activated while driving eastbound in the fast lane on [XXX] . The sun was behind me. No glare. No cars or objects were in front of me or next to me. The dashboard started flashing and warning sounds activated and the car slammed on the brakes itself. The seatbelt locked up and left me bruised. Miraculously, the cars behind me avoided crashing into me while I accelerated out of it. I could have been killed. Dealership minimized my concerns. I donât want to drive this car ever again unless someone can make sure it doesnât happen again. This safety feature malfunctioning is a death trap. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2024 Kia Niro. The contact stated that while driving at approximately 65-70 MPH on the highway, the radio panel went blank. The vehicle was blowing cold air on the driver's side while the passengerâs side was blowing hot air. The contact stated that there was slush on the driveway and the vehicle slid. There was a triangle symbol with an exclamation mark displayed. The message that the camera had disengaged was displayed. The contact turned off the vehicle, and the vehicle failed to restart. The contact attempted to start the vehicle and after several hours, the vehicle started. The vehicle was taken to the local dealer, where it was diagnosed that rodents had built a nest in the engine due to the soy-based insulated wires. The dealer noticed a mouse, nuts, and seeds after disassembling the vehicle. The dealer ordered an electrical wiring harness. The dealer called the tire manufacturer, who confirmed the tires were working as designed. The contact replaced the tir
Mileage: 9,999
The contact owns a 2024 Kia Niro. The contact stated that while driving at approximately 65-70 MPH on the highway, the radio panel went blank. The vehicle was blowing cold air on the driver's side while the passengerâs side was blowing hot air. The contact stated that there was slush on the driveway and the vehicle slid. There was a triangle symbol with an exclamation mark displayed. The message that the camera had disengaged was displayed. The contact turned off the vehicle, and the vehicle failed to restart. The contact attempted to start the vehicle and after several hours, the vehicle started. The vehicle was taken to the local dealer, where it was diagnosed that rodents had built a nest in the engine due to the soy-based insulated wires. The dealer noticed a mouse, nuts, and seeds after disassembling the vehicle. The dealer ordered an electrical wiring harness. The dealer called the tire manufacturer, who confirmed the tires were working as designed. The contact replaced the tir
Mileage: 9,999
The contact owns a 2024 Kia Niro. The contact stated that while driving at approximately 65-70 MPH on the highway, the radio panel went blank. The vehicle was blowing cold air on the driver's side while the passengerâs side was blowing hot air. The contact stated that there was slush on the driveway and the vehicle slid. There was a triangle symbol with an exclamation mark displayed. The message that the camera had disengaged was displayed. The contact turned off the vehicle, and the vehicle failed to restart. The contact attempted to start the vehicle and after several hours, the vehicle started. The vehicle was taken to the local dealer, where it was diagnosed that rodents had built a nest in the engine due to the soy-based insulated wires. The dealer noticed a mouse, nuts, and seeds after disassembling the vehicle. The dealer ordered an electrical wiring harness. The dealer called the tire manufacturer, who confirmed the tires were working as designed. The contact replaced the tir
Mileage: 9,999
What happened? While driving my 2025 KIA Niro on [XXX] , I stopped at a red light behind another vehicle. Suddenly, my car was rear-ended by another vehicle, causing a significant impact that pushed my car forward into the vehicle in front. The seat belts deployed but I sustained a broken nose from hitting the steering wheel. My daughter and I were taken to the hospital for treatment. Component or System that Failed or Malfunctioned: The floor wiring assembly beneath the front passenger seat, which may have prevented the front airbags and seat belts from deploying properly, and could have caused an unintended side curtain airbag deployment. The vehicle is available for inspection upon request. Safety Risk: The malfunction posed a serious safety risk as the airbags and seat belts may not have functioned as intended, increasing the risk of injury in the event of a crash. Reproduction of the Problem: The problem has not been reproduced or confirmed by a dealer or independent service c
What happened? While driving my 2025 KIA Niro on [XXX] , I stopped at a red light behind another vehicle. Suddenly, my car was rear-ended by another vehicle, causing a significant impact that pushed my car forward into the vehicle in front. The seat belts deployed but I sustained a broken nose from hitting the steering wheel. My daughter and I were taken to the hospital for treatment. Component or System that Failed or Malfunctioned: The floor wiring assembly beneath the front passenger seat, which may have prevented the front airbags and seat belts from deploying properly, and could have caused an unintended side curtain airbag deployment. The vehicle is available for inspection upon request. Safety Risk: The malfunction posed a serious safety risk as the airbags and seat belts may not have functioned as intended, increasing the risk of injury in the event of a crash. Reproduction of the Problem: The problem has not been reproduced or confirmed by a dealer or independent service c
The car sear base comes with a plastic seatbelt guide. When you install the car seat using the anchors, tighten the belt and press down on the tightening lever, a piece of the plastic guide bows upward and causes the car seat to become stuck when rotating. Evenflo asked for it back and sent the same one model which is having the same issue.
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.