Total Complaints
86 filings
KIA FORTE · model year
86 NHTSA complaints, 12 crash reports for this specific cohort.
NHTSA overall rating
4 / 5 ★
New Car Assessment Program
The 2020KIAFORTE carries 86 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 12 crashes, 1 fire, 6 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall 4/5 rating, with 4/5 front crash, 5/5 side crash, and 4/5 rollover scores derived from standardized barrier and dynamic tests.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2020 FORTE is unknown or other with 23 filings, followed by power train (13) and engine (11). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.
NHTSA currently has 38 investigation files overlapping the 2020 FORTE, and 1 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
86 filings
Crashes Reported
12 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| UNKNOWN OR OTHER | 23 |
| POWER TRAIN | 13 |
| ENGINE | 11 |
| ELECTRICAL SYSTEM | 10 |
| AIR BAGS | 4 |
| VEHICLE SPEED CONTROL | 4 |
| FUEL/PROPULSION SYSTEM | 3 |
| STEERING | 2 |
| LANE DEPARTURE: ASSIST | 2 |
| FORWARD COLLISION AVOIDANCE: WARNINGS | 2 |
| STRUCTURE:BODY | 1 |
| SERVICE BRAKES | 1 |
| LANE DEPARTURE: BLIND SPOT DETECTION | 1 |
| WHEELS | 1 |
| EXTERIOR LIGHTING:HEADLIGHTS:BULBS | 1 |
The contact owns a 2020 Kia Forte. The contact stated that while driving 70 MPH on a bend in the highway, a deer jumped over the barrier and landed on the top of the contact's front windshield. The contact stated that she was knocked unconscious due to the impact. The driverâs and passengerâs side air bags did not deploy. The contact was strapped in the driver's seat when she regained consciousness. The contact was unsure whether there was a warning light illuminated. The state police were called to the scene of the accident. Days later, after the accident, the contact went to Urgent Care. However, when the contact explained that she was unconscious, the contact was referred to the hospital. The contact went to the hospital, was informed that there were no bone fractures, and was referred to her personal medical provider. The contact sustained a bruise from the seat belt on her left shoulder; glass shards were embedded in the right forearm. The contact stated that from the impact,
Mileage: 55,000
I was driving a vehicle two cars ahead did and illegal turn the car behind it stopped the truck behind them stopped I stopped behind the truck the car behind me did not stop and slammed me into the back of the truck in my airbags did not deploy
The crankshaft position sensor keeps going bad and it make the forward collision trigger and it loses power and the dash stops working and causes the car to shut off
The crankshaft position sensor keeps going bad and it make the forward collision trigger and it loses power and the dash stops working and causes the car to shut off
The crankshaft position sensor keeps going bad and it make the forward collision trigger and it loses power and the dash stops working and causes the car to shut off
Trunk open alone. Also trunk open when driver door open.
Equipment premature failure. Dashboard screen bubbling and separation. Beyond 36 months warranty but early failure 2020 vehicle with 28,000 miles
The lane assist malfunction and periodically jerks. Very unsafe I no longer use this feature . To keep control of the vehicle. I never got it inspected. As the lane assist was in use and it would jerk it would alert me of a lane departure . I mention this to include every known problem I have experienced with the vehicle. The problem That brought me here. Is my engine light came on today. Leading up to this. I have had oil leaks since I've owned the car. Im adding oil in between oil changes due to it being low. In the beginning it was a hint of smell of gas in the oil. I was informed to do more frequent oil changes. Over time the smell of gas grew stronger . No Indication to a problem then. Now the smell of gas is prominent in the oil. When the dip stick is checked its always needing more oil and smells of gas and has blackness like burning in the oil. Now there's a check engine light on. And everything I looked up says to discontinue driving the car. I am having a mechanic look at it
The lane assist malfunction and periodically jerks. Very unsafe I no longer use this feature . To keep control of the vehicle. I never got it inspected. As the lane assist was in use and it would jerk it would alert me of a lane departure . I mention this to include every known problem I have experienced with the vehicle. The problem That brought me here. Is my engine light came on today. Leading up to this. I have had oil leaks since I've owned the car. Im adding oil in between oil changes due to it being low. In the beginning it was a hint of smell of gas in the oil. I was informed to do more frequent oil changes. Over time the smell of gas grew stronger . No Indication to a problem then. Now the smell of gas is prominent in the oil. When the dip stick is checked its always needing more oil and smells of gas and has blackness like burning in the oil. Now there's a check engine light on. And everything I looked up says to discontinue driving the car. I am having a mechanic look at it
The lane assist malfunction and periodically jerks. Very unsafe I no longer use this feature . To keep control of the vehicle. I never got it inspected. As the lane assist was in use and it would jerk it would alert me of a lane departure . I mention this to include every known problem I have experienced with the vehicle. The problem That brought me here. Is my engine light came on today. Leading up to this. I have had oil leaks since I've owned the car. Im adding oil in between oil changes due to it being low. In the beginning it was a hint of smell of gas in the oil. I was informed to do more frequent oil changes. Over time the smell of gas grew stronger . No Indication to a problem then. Now the smell of gas is prominent in the oil. When the dip stick is checked its always needing more oil and smells of gas and has blackness like burning in the oil. Now there's a check engine light on. And everything I looked up says to discontinue driving the car. I am having a mechanic look at it
I own a 2020 Kia Forte LXS with approximately 136,000 miles. The check engine light came on with code P0420 (âcatalyst system efficiency below thresholdâ), and an Express Oil Change & Tire Engineers location confirmed the catalytic converter is failing. The back pressure was measured and is within spec but slightly elevated, showing the part is deteriorating. I was also told my O2 sensors are burned due to the failing catalytic converter. This failure affects drivability and safety: the vehicle sometimes struggles on acceleration and hills, and I feel vibrations through the gas pedal. Because I commute 50 miles each way to work on the interstate, sudden loss of power would put me at risk in high-speed traffic. I have learned Kia and Hyundai vehicles from other years/models (including the Forte) have had recalls and extended warranties for premature catalytic converter failure and excessive oil consumption, but Kia has not yet extended coverage to the 2020 Forte. This appears to b
I own a 2020 Kia Forte LXS with approximately 136,000 miles. The check engine light came on with code P0420 (âcatalyst system efficiency below thresholdâ), and an Express Oil Change & Tire Engineers location confirmed the catalytic converter is failing. The back pressure was measured and is within spec but slightly elevated, showing the part is deteriorating. I was also told my O2 sensors are burned due to the failing catalytic converter. This failure affects drivability and safety: the vehicle sometimes struggles on acceleration and hills, and I feel vibrations through the gas pedal. Because I commute 50 miles each way to work on the interstate, sudden loss of power would put me at risk in high-speed traffic. I have learned Kia and Hyundai vehicles from other years/models (including the Forte) have had recalls and extended warranties for premature catalytic converter failure and excessive oil consumption, but Kia has not yet extended coverage to the 2020 Forte. This appears to b
Kia is lying to a judge in Lancaster county PA and federal court by stating I did not opt out of class action when they know I opted out end of 2023. Kia also knows these cars are still being stolen and have taken no action to prevent thefts or damage to vehicles. The "upgrade" does not work. My car sustained 7000.00 of damage in May 2025 and had the "upgrade" installed. On the same night, the same people stole multiple other kias and caused severe damage to numerous other vehicles within a 20 mile radius. My report was made to pa state police. The only reason why they didnt actually steal my car was because on same night they tried to also steal my neighbors sorrento at same time. When they attacked her car, her alarm went off and the group fled in 2 sedan type vehicles. Kia has done absolutely nothing to prevent thefts or damage to these vehicles and now have lied to judges in my case. They are trying to force me back into the class action as they dont want to pay me for
The engine light went on and engine is burning oil mechanic said it needs to be rebuilt itâs currently under financing from kia and not sure if they cover this
The contact owns a 2020 Kia Forte. The contact stated while driving approximately 30 MPH, the Forward Collision Avoidance camera activated, causing the brakes to stop the vehicle unintendedly. The Forward Collision Avoidance system activated without a vehicle or person nearby. The contact pulled over to the side of the road and waited before restarting the vehicle. The vehicle was started with the check engine warning light illuminated with abnormal gurgling sounds coming from the engine compartment. The vehicle was taken to a certified mechanic who diagnosed that the cam shaft position sensor and the ABS system had failed. The vehicle was not repaired. The dealer was contacted and informed of the failure. The dealer diagnosed the vehicle with engine failure. The Forward Collision Avoidance camera failure was not diagnosed or replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 103,069.
Mileage: 103,069
The contact owns a 2020 Kia Forte. The contact stated while driving approximately 30 MPH, the Forward Collision Avoidance camera activated, causing the brakes to stop the vehicle unintendedly. The Forward Collision Avoidance system activated without a vehicle or person nearby. The contact pulled over to the side of the road and waited before restarting the vehicle. The vehicle was started with the check engine warning light illuminated with abnormal gurgling sounds coming from the engine compartment. The vehicle was taken to a certified mechanic who diagnosed that the cam shaft position sensor and the ABS system had failed. The vehicle was not repaired. The dealer was contacted and informed of the failure. The dealer diagnosed the vehicle with engine failure. The Forward Collision Avoidance camera failure was not diagnosed or replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 103,069.
Mileage: 103,069
The contact owns a 2020 Kia Forte. The contact stated while driving approximately 30 MPH, the Forward Collision Avoidance camera activated, causing the brakes to stop the vehicle unintendedly. The Forward Collision Avoidance system activated without a vehicle or person nearby. The contact pulled over to the side of the road and waited before restarting the vehicle. The vehicle was started with the check engine warning light illuminated with abnormal gurgling sounds coming from the engine compartment. The vehicle was taken to a certified mechanic who diagnosed that the cam shaft position sensor and the ABS system had failed. The vehicle was not repaired. The dealer was contacted and informed of the failure. The dealer diagnosed the vehicle with engine failure. The Forward Collision Avoidance camera failure was not diagnosed or replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 103,069.
Mileage: 103,069
We were driving on vacation in the Nevada desert on a Sunday when the RPMs began to bounce between 2,000 and 4,000 RPMs causing the carto jerk back and forth when we were going up hill. This continued until it got to the point where the engine was going 8,000 RPMs but we were not moving forward. It felt like when driving a stick shift and you are out of gear. We pulled off and were towed to St. George, UT. The tow truck said it was the transmission and that we should go to a Kia dealer because it would be covered by warranty. No warning lights came on. Our mileage was 70,000 miles. The dealer said they could not find anything wrong and suggested it was bad gas. After paying $150 we were sent on our way back home through the mountains. We got about 20 minutes on the road when the car starting doing the same thing again as we went up hill. We immediately turned around and made it to the dealer in St. George. They checked the car again and found the transmission fluid was black
The multimedia screen is delaminating. The screen ends not working making all functions in it inaccesible. Dealer only provides solution if the vehicle has less than 3 years or 36000 miles. The manufacturer only claims to its warranty terms. The screen starts delamination and evolves day by day.
The latch for the drivers seatbelt is no longer functioning properly, dealer stated that the hook that holds the buckle in was worn down. Car has 50k miles and is slightly over 5 years old, seems unreasonable that a seatbelt latch would fail that early. In the past, when inserting the buckle into the latch it would not properly latch and immediately fall out, and then once latched again it stayed. Recently it came unbuckled during a drive which caused concern to bring to dealer for inspection. Seatbelt latch issue was missed in PA state safety inspection a few weeks prior to the diagnosis of broken hook in latch.
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.