KIA CADENZA · model year

2017 KIA CADENZA

39 NHTSA complaints, 5 crash reports, and 2 active recalls for this specific cohort.

NHTSA overall rating

Not crash-tested

New Car Assessment Program

The 2017KIACADENZA carries 39 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 5 crashes, 2 fires, 2 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall Not Rated/5 rating, with Not Rated/5 front crash, Not Rated/5 side crash, and Not Rated/5 rollover scores derived from standardized barrier and dynamic tests.

Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2017 CADENZA is engine with 7 filings, followed by unknown or other (6) and fuel/propulsion system (5). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 2 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.

NHTSA currently has 38 investigation files overlapping the 2017 CADENZA, and 1 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.

39
Complaints
5
Crashes
2
Fires
2
Injuries
0
Deaths

Total Complaints

39 filings

Crashes Reported

5 reports

Source

NHTSA ODI

Federal complaints database

Complaints vs. fleet median (215)

At or below the fleet median complaint volume.

NHTSA NCAP overall: Not Rated/5 — Not rated · Front: Not Rated/5 · Side: Not Rated/5 · Rollover: Not Rated/5

Complaints by Component

ComponentCount
ENGINE7
UNKNOWN OR OTHER6
FUEL/PROPULSION SYSTEM5
ELECTRICAL SYSTEM5
WHEELS3
SERVICE BRAKES2
AIR BAGS2
SUSPENSION2
SEAT BELTS2
VEHICLE SPEED CONTROL:CRUISE CONTROL1
TIRES1
STEERING1
SERVICE BRAKES, HYDRAULIC1
ENGINE AND ENGINE COOLING1

Recalls (2)

17V19000016/03/2017

SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM:HOSES, LINES/PIPING, AND FITTINGS

Kia Motors America (Kia) is recalling certain 2017 Cadenza vehicles. The brake vacuum hose on the affected vehicles may kink, reducing braking performance.

21V13700004/03/2021

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

Kia Motors America (Kia) is recalling certain 2017-2021 Sportage and Cadenza vehicles. The electrical circuit in the Hydraulic Electronic Control Unit (HECU) may short-circuit, which can cause a fire in the engine compartment.

Recent Complaints

20260207ENGINE

I have and am the original owner of a Kia Cadenza 2017 with the 3.3L Lambda engine (same engine as the Sorento lawsuit). The vehicle is currently at the dealership getting repaired due to carbon buildup causing the fuel injectors to malfunction( despite of consistently being on top of maintenance and oil changes).I have read online of lots of users with failed engines due to carbon buildup in these engines. The warning lights I got were p0171,p0174, and p0191, and am worried that after the repair the engine will eventually fail due to the buildup as the main issue isn’t properly being addressed. The issue occurred about 300 miles ago where the dealership erased it. Then told the vehicle did not have any issues. Brought it back to the Kia dealership where they finally gave a proper diagnosis after being told nothing was wrong with car. I am concerned as there are lots of owners online experiencing the same issues with their Kia cadenzas and nothing done about it. Took the vehicle in a

20260207FUEL/PROPULSION SYSTEM

I have and am the original owner of a Kia Cadenza 2017 with the 3.3L Lambda engine (same engine as the Sorento lawsuit). The vehicle is currently at the dealership getting repaired due to carbon buildup causing the fuel injectors to malfunction( despite of consistently being on top of maintenance and oil changes).I have read online of lots of users with failed engines due to carbon buildup in these engines. The warning lights I got were p0171,p0174, and p0191, and am worried that after the repair the engine will eventually fail due to the buildup as the main issue isn’t properly being addressed. The issue occurred about 300 miles ago where the dealership erased it. Then told the vehicle did not have any issues. Brought it back to the Kia dealership where they finally gave a proper diagnosis after being told nothing was wrong with car. I am concerned as there are lots of owners online experiencing the same issues with their Kia cadenzas and nothing done about it. Took the vehicle in a

20260106ENGINE

This vehicle was inherited to me in 2019 from my father who puchased it cash on 10/13/2017. On 4/19/2018 he brought it in for a check engine light which was related to recall sa299 (ELECTRONIC THERMOSTAT). On 7/11/2018 service was performed again. On 3/4/2022 I brought in for check engine light with same recall for ELECTRONIC THERMOSTAT. On 11/10/2025 car showed engine overheating. In fear, I immediately brought to closest mechanic stating same problem, ELECTRONIC THERMOSTAT AND RADIATOR HOSE WHICH GOES HAND IN HAND. Before work began I left voice mails and emails with the service manager of Rohrman Kia in Schaumburg, Il. No one reached out. I spoke with Jim at same location on 11/10/2025 at 4:00 pm who told me it was my responsibility because the part was no longer under warranty. I filed a complaint (24149522) with BBB. on 11/13/2025 after I had to pay my mechanic $1000 to fix problem which obviously is a defect. On 12/3/2025 I spoke with Mike from Kia who said part was no

20260106UNKNOWN OR OTHER

This vehicle was inherited to me in 2019 from my father who puchased it cash on 10/13/2017. On 4/19/2018 he brought it in for a check engine light which was related to recall sa299 (ELECTRONIC THERMOSTAT). On 7/11/2018 service was performed again. On 3/4/2022 I brought in for check engine light with same recall for ELECTRONIC THERMOSTAT. On 11/10/2025 car showed engine overheating. In fear, I immediately brought to closest mechanic stating same problem, ELECTRONIC THERMOSTAT AND RADIATOR HOSE WHICH GOES HAND IN HAND. Before work began I left voice mails and emails with the service manager of Rohrman Kia in Schaumburg, Il. No one reached out. I spoke with Jim at same location on 11/10/2025 at 4:00 pm who told me it was my responsibility because the part was no longer under warranty. I filed a complaint (24149522) with BBB. on 11/13/2025 after I had to pay my mechanic $1000 to fix problem which obviously is a defect. On 12/3/2025 I spoke with Mike from Kia who said part was no

20251014ELECTRICAL SYSTEM

Multiple oil, engine/knocking issues. Drove the car unaware of loss of oil ( disguised as water from days rain) no oil light or engine light appeared. When I took to dealer the leak was fixed.Multiple times of loss of oil and only once did it show on dash.I kept taking to dealership for loud knocking and was told it wasn’t reproduced. But fixed a gasket/manifold more than once. overheating of engine when I was driving out driveway. I turned around parked and had it towed to dealership. Stated faulty sensor then was called back & told i needed to pay for the fan wires that kept the engine cool because they had melted in the process.i have had issues with right brake fluid and boot as well. Changed brakes.most of the time It has been loss of oil or engine knocking then needed to rebuild the engine which I had to pay $4000. Im sad and upset that most of the time I have had my car it has been in the shop or having to be parked for a length of time.( avg. 3-20 days) was called back to s

20251014ENGINE

Multiple oil, engine/knocking issues. Drove the car unaware of loss of oil ( disguised as water from days rain) no oil light or engine light appeared. When I took to dealer the leak was fixed.Multiple times of loss of oil and only once did it show on dash.I kept taking to dealership for loud knocking and was told it wasn’t reproduced. But fixed a gasket/manifold more than once. overheating of engine when I was driving out driveway. I turned around parked and had it towed to dealership. Stated faulty sensor then was called back & told i needed to pay for the fan wires that kept the engine cool because they had melted in the process.i have had issues with right brake fluid and boot as well. Changed brakes.most of the time It has been loss of oil or engine knocking then needed to rebuild the engine which I had to pay $4000. Im sad and upset that most of the time I have had my car it has been in the shop or having to be parked for a length of time.( avg. 3-20 days) was called back to s

20251014UNKNOWN OR OTHER

Multiple oil, engine/knocking issues. Drove the car unaware of loss of oil ( disguised as water from days rain) no oil light or engine light appeared. When I took to dealer the leak was fixed.Multiple times of loss of oil and only once did it show on dash.I kept taking to dealership for loud knocking and was told it wasn’t reproduced. But fixed a gasket/manifold more than once. overheating of engine when I was driving out driveway. I turned around parked and had it towed to dealership. Stated faulty sensor then was called back & told i needed to pay for the fan wires that kept the engine cool because they had melted in the process.i have had issues with right brake fluid and boot as well. Changed brakes.most of the time It has been loss of oil or engine knocking then needed to rebuild the engine which I had to pay $4000. Im sad and upset that most of the time I have had my car it has been in the shop or having to be parked for a length of time.( avg. 3-20 days) was called back to s

20251002AIR BAGS

I am submitting a complaint regarding my 2017 Kia Cadenza related to an ongoing airbag system failure and Kia’s refusal to cover the repair under their existing airbag warranty extension. My VIN is included in Kia’s WTY027 warranty extension, which extends coverage for repairs related to the Airbag Warning Light illumination from 5 years/60,000 miles to 15 years/unlimited miles. Despite this, Kia Affairs has denied coverage because the diagnostic trouble codes (DTCs) pulled by the dealership do not “exactly match” the codes listed in the extension, even though the warning light is on and the issue affects the Supplemental Restraint System (SRS). Kia Affairs acknowledged the problem and escalated the case to their District Parts & Service Manager (DPSM) for possible goodwill coverage. However, goodwill is discretionary and not guaranteed, leaving me potentially responsible for expensive labor costs on a federally required safety system. My Concerns: The airbag light remains

20240728UNKNOWN OR OTHER

While driving 80 mph on Interstate 25 in Wyoming, my wife, great granddaughter (in a car seat), and I (driver) suddenly heard a LOUD bang, followed by wind noise coming from the top of the car. I opened the moonroof and found that the sunroof had exploded and shattered. We were on the northbound lanes with no traffic, other than 1 pickup truck in front of us by approximately 200 yards.There was no evidence of debris hitting it. Temperature was in the low 80’s at approximately 5:30 pm. I have no explanation for the sunroof exploding. Being that the incident happened on Friday evening, I have yet to take the vehicle into a dealer or glass shop

20240602ENGINE

A little history, my Cadenza was placed at KIA of Bradley [XXX] 2024, I complained of oil burning, the oil sending unit light staying on and the engine dying. The Kia rep found “THE OIL PRESSURE SENDER INTERNALLY FAULTED, LEAKING OIL INTERNALLY – OIL LEAKING DOWN TO PIGTAIL HARNESS”. The Oil pressure switch and wiring harness lead were replaced. Here lies the problem. During my visit in Feb, I told Kia about the burning oil smell, I provided a video of the smoke coming from the engine and the oil light staying on. I was relying on Kia’s expertise because it’s their product. The complaints I had were about the same issues the KIA Sorento 3.3 L had, considering my Cadenaza has a 3.3 GDI engine also. The Sorento’s engine was recalled. Move forward to [XXX], 2024, I brought my Cadenaza to Kia of Bradley to have my windshield fluid motor checked because only the passenger’s side was spraying fluid, after Kia telling me the car would probably be held for a couple of days I de

20240325ELECTRICAL SYSTEM

Actuator in Drivers door has failed. Unable to Lock or Unlock car door.

20240217FireUNKNOWN OR OTHER

Problem unknown, i was driving to my friends house with 2 kids, about 2 mins from the house the steering wheel light started flashing on my dashboard, nothing major happening, so slowed down got to the house. When at the house realized a light come from the engine bay. A fire started out of no where. I used a fire extinguisher to put out, even moved some plastic from wheel well to completely put out. Tow truck driver (non mechanic) told kia that the plastic caused the fire. Was told no warranty or recall for kia to do anything for it, i have to pay out of picket for it.

20240217FireELECTRICAL SYSTEM

Problem unknown, i was driving to my friends house with 2 kids, about 2 mins from the house the steering wheel light started flashing on my dashboard, nothing major happening, so slowed down got to the house. When at the house realized a light come from the engine bay. A fire started out of no where. I used a fire extinguisher to put out, even moved some plastic from wheel well to completely put out. Tow truck driver (non mechanic) told kia that the plastic caused the fire. Was told no warranty or recall for kia to do anything for it, i have to pay out of picket for it.

20240212FUEL/PROPULSION SYSTEM

Strong fuel odor after filling up fuel coming from the driver side, and can still be smelled inside the vehicle.

20240124ENGINE

I purchased my 2017 Cadenza, Sept 2022. I've always had problems with the engine. Coolant loss, smoke from the engine after drving , loss of power and oil loss. This past August 2023 I had to replace my AC valve for 3800. My engine has gotten worse. smoke constantly comes from the engine and now my oil sensor light is coming on. I've always done maintenance on the car. Oil changes and the required milage maintenance. I've notice other owners of the 2017 cadenza have had the same problems. I'm the next step will be my engine sizing. I notice several 3.3 engines and 2017 models have been included in the recall. My 3.3 engine is doing the exact things of the other recall cars. I hope my car is included in the recall thank you.

20240122ENGINE AND ENGINE COOLING

The contact owns a 2017 Kia Cadenza. The contact stated while the vehicle was parked in the garage, she noticed that the engine oil had leaked onto the ground. Additionally, the contact stated while driving 55 MPH, there was smoke coming from underneath the hood. The low oil pressure warning light was illuminated. The contact veered to the side of the road. The contact then drove to a nearby dealer, where it was diagnosed that the oil gasket and the valve cover needed to be replaced. The vehicle was repaired. The contact stated that upon picking up the vehicle from the dealer, she noticed that the low oil pressure warning light was illuminated. The dealer was informed of the failure and determined that the oil pressure safety switch needed to be replaced; however, the part was not available. The dealer ordered the part and informed the contact that the vehicle was safe to drive. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the

Mileage: 35,000

20240122ENGINE

The contact owns a 2017 Kia Cadenza. The contact stated while the vehicle was parked in the garage, she noticed that the engine oil had leaked onto the ground. Additionally, the contact stated while driving 55 MPH, there was smoke coming from underneath the hood. The low oil pressure warning light was illuminated. The contact veered to the side of the road. The contact then drove to a nearby dealer, where it was diagnosed that the oil gasket and the valve cover needed to be replaced. The vehicle was repaired. The contact stated that upon picking up the vehicle from the dealer, she noticed that the low oil pressure warning light was illuminated. The dealer was informed of the failure and determined that the oil pressure safety switch needed to be replaced; however, the part was not available. The dealer ordered the part and informed the contact that the vehicle was safe to drive. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the

Mileage: 35,000

20230823FUEL/PROPULSION SYSTEM

Unknown

20230808SEAT BELTS

The contact owns a 2017 Kia Cadenza. The contact stated that the front passenger’s seat belt failed to latch or retract as designed. The vehicle was taken to the dealer where it was diagnosed that the upper and lower seat belt retractor had failed and needed to be replaced. The vehicle had not yet been repaired. The manufacturer was notified of the failure. The failure mileage was approximately 60,000.

Mileage: 60,000

20230526UNKNOWN OR OTHER

McGrath Arlington Kia in Palatine, Illinois stated I had a recall I live over 55 miles from this location. Base on the distance my contract states I can pick a closer location. When I contacted Bill Walsh Kia in Ottawa, Illinois. Service department stated they can not find the recall in there system, so they can't fix the recall. Their explanation was that my car had done made in Korea a Kia motor corporation. So I'd have to take it to Korea to get it fixed. Please advise on fixing recalls for this car. I didn't know this would be an issue when I purchased it. Cell [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Compare 2017KIACADENZA to Similar Vehicles

NHTSA Investigations 1 Open

View all investigations

Frequently Asked Questions

How many complaints does the 2017 KIA CADENZA have?
The 2017 KIA CADENZA has 39 NHTSA complaints, 5 crashes, 2 fires, 2 injuries, and 0 deaths reported.
What is the safety rating for the 2017 KIA CADENZA?
The 2017 KIA CADENZA received an overall NHTSA safety rating of Not Rated/5, front crash rating of Not Rated/5, side crash rating of Not Rated/5, and rollover rating of Not Rated/5.
Are there any recalls for the 2017 KIA CADENZA?
Yes, the 2017 KIA CADENZA has 2 recall(s). The most common affected component is SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM:HOSES, LINES/PIPING, AND FITTINGS. Recalls are issued by NHTSA and manufacturers must provide a free remedy.
What are the most common problems with the 2017 KIA CADENZA?
The most-complained component for the 2017 KIA CADENZA is ENGINE with 7 complaints. Other frequently reported areas include UNKNOWN OR OTHER and FUEL/PROPULSION SYSTEM.
Is the 2017 KIA CADENZA safe to buy?
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. The 2017 KIA CADENZA has an NHTSA safety rating of Not Rated/5. Compare with other model years using the links above.
Where does this data come from?
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.

Vehicle Safety Guides

Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.