KENWORTH T680 · model year

2020 KENWORTH T680

11 NHTSA complaints, and 8 active recalls for this specific cohort.

NHTSA overall rating

Not crash-tested

New Car Assessment Program

The 2020KENWORTHT680 carries 11 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.

Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2020 T680 is power train with 5 filings, followed by service brakes (2) and vehicle speed control (1). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 8 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle, the full NHTSA campaign numbers are listed below.

NHTSA currently has 3 investigation files overlapping the 2020 T680. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page, a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.

11
Complaints
0
Crashes
0
Fires
0
Injuries
0
Deaths

Total Complaints

11 filings

Crashes Reported

0 reports

Source

NHTSA ODI

Federal complaints database

Complaints vs. fleet median (215)

At or below the fleet median complaint volume.

Complaints by Component

ComponentCount
POWER TRAIN5
SERVICE BRAKES2
VEHICLE SPEED CONTROL1
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL1
FORWARD COLLISION AVOIDANCE: WARNINGS1
UNKNOWN OR OTHER1

Recalls (8)

21V00N00029/12/2021

ELECTRICAL SYSTEM:WIRING

PACCAR Incorporated (PACCAR) is recalling certain 2016-2022 Peterbilt 567, 579, 2021-2022 Peterbilt 536, 2017-2021 Kenworth T880, 2016-2022 Kenworth T680, 2018-2020 Kenworth T440, 2020 Kenworth T270, and 2021 Kenworth T280 vehicles. The methane detection system will not function if the system loses

20V59300028/09/2020

SERVICE BRAKES, AIR:ANTILOCK

PACCAR Incorporated (PACCAR) is recalling certain 2016-2021 Kenworth T680 trucks equipped with a 2.1m Cab and WABCO 6S/6M ABS brake system with drum brakes. The brake systems were manufactured with a standard rear-brake ABS modulator valve instead of a quick release valve, which may exceed the inte

22V27700025/04/2022

STEERING:CRITICAL FASTENERS

PACCAR Incorporated (PACCAR) is recalling certain 2018-2020 Kenworth T270, T370, T440, T470, T660, T680, T880, T800, W900, W990; and 2018-2020 Peterbilt 330, 337, 348, 365, 367, 389, 520, 567, and 579 vehicles. The Dana D-Series axle steer arm fasteners that attach the steering arm to the steering

24V14500023/02/2024

SERVICE BRAKES, AIR:SUPPLY:RESERVOIR/TANK

PACCAR Incorporated (PACCAR) is recalling certain 2009-2021 Kenworth C500, 2012-2021 Kenworth T440, 2009-2015 Kenworth T660, 2015-2024 Kenworth T680, 2009-2024 Kenworth T800, 2009-2020 Kenworth T370, 2014-2023 Kenworth T880, 2011-2016 Kenworth T470, 2023 Kenworth T480, and 2009-2019 Kenworth W900 ve

20V19900006/04/2020

ELECTRONIC STABILITY CONTROL (ESC)

PACCAR Incorporated (PACCAR) is recalling certain 2008-2019 Peterbilt 330, 335, 337, 340, 348, 365, 367, 384, 386, 387, 388, 389, 567, 579 and 587 vehicles and 2008-2020 Kenworth T170, T270, T370, T660, T680, T800, T880, and W900 vehicles equipped with NAMUX Software. In the event that the Anti-lo

19V27500005/04/2019

PARKING BRAKE

PACCAR Incorporated (PACCAR) is recalling certain 2018-2020 T680 and T880 tandem axle vehicles equipped with a parking brake on a single axle and certain models of automated manual transmissions. During cold temperatures, the signal from the park brake pressure switch to the transmission controller

19V17600005/03/2019

SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY

PACCAR Incorporated (PACCAR) is recalling certain 2020 Kenworth T680, T800, T880, W900 and W990 trucks. The rear axles may not contain oil.

19V34000001/05/2019

VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR

PACCAR Incorporated (PACCAR) is recalling certain 2020 Peterbilt 520 and 579 vehicles and Kenworth T680, T880 and W990 vehicles. The mirror glass may detach from the mirror carrier plate due to inadequate adhesion.

Recent Complaints

20241208POWER TRAIN

Right-hand shift stalk between the shifter and the transmission is causing the vehicle to become disabled while stopped and unable to go from forward to reverse. Also getting SPN 639 pop-up when communication has been lost between the engine control module (ECM) and SAE J1939 data link. The check engine light illuminates, and the ECM immediately logs the fault code. Have to depress brake pedal while stopped & cycle gear selector to get fault to clear to start engine . Message also displayed Transmission Fault Repair Required Find Service Center . Also had new spring clutch replaced in May of 2024. Truck has 525k miles on it .

20241204POWER TRAIN

The clutch Spring on these trucks have been failing heavily. We have a couple more of these trucks and they all have the same issue. the housing for the clutch springs are cracked or damaged at less than 500,000 miles on a heavy duty truck. These clutches are supposed to last over 1MM miles. Its not a coincidence that every truck we have is failing at the same mileage. These clutches are made defective from the manufacturer. Its also a coincidence that the replacement clutches are not the original design and are of a newer design and brand. THIS is RED FLAGS!!!!

20240930POWER TRAIN

My circumstances are EXACTLY as described in a release 12/19/2019 Tech Service Bulletin A002 I experienced the vibration in my steering wheel that caused me to be suspect that there was something wrong in the drive train. Upon further investigation. I noticed that an oil seal was leaking, and when I dug a little deeper, I noticed gears that were broken and shaved down and then stopped at a Kenworth corporate location upon which they told me that I needed to purchase the entire unit to fix it. I then decided that I was going to add some differential oil and drive at a speed of 45 miles an hour, which did not cause any vibration to Chicago, which was roughly 3 hours away from my location in Michigan upon which I would have more resources at my disposal. It is then that I learned of the technical service bulletin relating to my issue. I then took it to CIT trucks which is where I learned that you do not have to buy the complete unit that. The parts are available to be purchased to fix th

20240726POWER TRAIN

Throw out bearing failed prematurely. Truck only has 491,000 miles and has had a catastrophic failure resulting in a $29,000 repair bill. I have 4 other trucks like this and they are all showing signs of the same thing.

20240726POWER TRAIN

The clutch has a loose spring, Fork is damaged. Throwout bearing worn.

20240318UNKNOWN OR OTHER

When driving, the truck will not go into gear. For example, if I am trying to shift gears in the automatic, it will stay in that gear. When traveling down the highway, it stays in a gear. I have to find a safe place to pull over and put it in neutral, then proceed. I have already changed the right hand stalk once before and it didnt go into reverse, that was the reason for changing it. I get codes saying that it needs to ve changed again and it was just recently put on.

20221028SERVICE BRAKES

This truck was breaking automatically, and no one was front of the truck, it was scary, I almost crashed with loaded trailer on my back, it has done it multiple times, and my traction light and stability light is on all the time and adaptive cruise control had turned off completely abs light comes on and off frequently,

20221028FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

This truck was breaking automatically, and no one was front of the truck, it was scary, I almost crashed with loaded trailer on my back, it has done it multiple times, and my traction light and stability light is on all the time and adaptive cruise control had turned off completely abs light comes on and off frequently,

20221028FORWARD COLLISION AVOIDANCE: WARNINGS

This truck was breaking automatically, and no one was front of the truck, it was scary, I almost crashed with loaded trailer on my back, it has done it multiple times, and my traction light and stability light is on all the time and adaptive cruise control had turned off completely abs light comes on and off frequently,

20200404SERVICE BRAKES

ON SUNDAY, THE 22ND OF MARCH, I WAS TRAVELING SOUTH ON US HWY 45. THE SKY WAS CLEARING AND THE ROAD WAS DRY. I HAD MY CRUISE SET TO 65 MPH. AS I APPROACHED AN OVERPASS, THE DISTANCE SENSOR ON THE FRONT OF THE TRUCK MISTOOK THE SHADOW OF THE OVERPASS AS A STOPPED VEHICLE. WARNING LIGHTS AND BUZZERS WENT OFF AND THE VEHICLE DID A HARD BRAKE. LUCKILY, THERE WERE NO OTHER VEHICLES AROUND ME. I TOOK IT TO OUR SHOP AND THE SYSTEM WAS CLEANED. FOUR DAYS LATER, THE SENSOR MISTOOK AN OVERHEAD INTERSTATE SIGN FOR A STOPPED VEHICLE. AGAIN, THE WARNING LIGHTS AND BUZZERS AND A HARD BRAKE. KENWORTH TECHS WERE SENT OUT TO OUR SHOP TO MAKE REPAIRS. EVERY ONE OF OUR DRIVERS THAT I HAVE SPOKEN TO HAVE EXPERIENCED THE SAME THING MULTIPLE TIMES. THIS IS DANGEROUS. IF SOMEONE HAD BEEN FOLLOWING ME, THEY WOULD HAVE REAR-ENDED MY TRAILER.

Mileage: 47,000

20200404VEHICLE SPEED CONTROL

ON SUNDAY, THE 22ND OF MARCH, I WAS TRAVELING SOUTH ON US HWY 45. THE SKY WAS CLEARING AND THE ROAD WAS DRY. I HAD MY CRUISE SET TO 65 MPH. AS I APPROACHED AN OVERPASS, THE DISTANCE SENSOR ON THE FRONT OF THE TRUCK MISTOOK THE SHADOW OF THE OVERPASS AS A STOPPED VEHICLE. WARNING LIGHTS AND BUZZERS WENT OFF AND THE VEHICLE DID A HARD BRAKE. LUCKILY, THERE WERE NO OTHER VEHICLES AROUND ME. I TOOK IT TO OUR SHOP AND THE SYSTEM WAS CLEANED. FOUR DAYS LATER, THE SENSOR MISTOOK AN OVERHEAD INTERSTATE SIGN FOR A STOPPED VEHICLE. AGAIN, THE WARNING LIGHTS AND BUZZERS AND A HARD BRAKE. KENWORTH TECHS WERE SENT OUT TO OUR SHOP TO MAKE REPAIRS. EVERY ONE OF OUR DRIVERS THAT I HAVE SPOKEN TO HAVE EXPERIENCED THE SAME THING MULTIPLE TIMES. THIS IS DANGEROUS. IF SOMEONE HAD BEEN FOLLOWING ME, THEY WOULD HAVE REAR-ENDED MY TRAILER.

Mileage: 47,000

Compare 2020KENWORTHT680 to Similar Vehicles

NHTSA Investigations

Frequently Asked Questions

How many complaints does the 2020 KENWORTH T680 have?
The 2020 KENWORTH T680 has 11 NHTSA complaints, 0 crashes, 0 fires, 0 injuries, and 0 deaths reported.
Are there any recalls for the 2020 KENWORTH T680?
Yes, the 2020 KENWORTH T680 has 8 recall(s). The most common affected component is ELECTRICAL SYSTEM:WIRING. Recalls are issued by NHTSA and manufacturers must provide a free remedy.
What are the most common problems with the 2020 KENWORTH T680?
The most-complained component for the 2020 KENWORTH T680 is POWER TRAIN with 5 complaints. Other frequently reported areas include SERVICE BRAKES and VEHICLE SPEED CONTROL.
Is the 2020 KENWORTH T680 safe to buy?
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. No NHTSA crash test rating is available for this model year. Compare with other model years using the links above.
Where does this data come from?
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.

Vehicle Safety Guides

Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.