Total Complaints
2 filings
KENWORTH T380 · model year
2025 KENWORTH T380
2 NHTSA complaints, 1 crash report, and 8 active recalls for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2025KENWORTHT380 carries 2 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 1 crash, 0 fires, 1 injury, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2025 T380 is unknown or other with 1 filings, followed by steering (1). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 8 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 3 investigation files overlapping the 2025 T380. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
2
Complaints
1
Crashes
0
Fires
1
Injuries
0
Deaths
Crashes Reported
1 reports
Source
NHTSA ODI
Federal complaints database
Complaints vs. fleet median (215)
At or below the fleet median complaint volume.
Complaints by Component
| Component | Count |
|---|---|
| UNKNOWN OR OTHER | 1 |
| STEERING | 1 |
Recalls (8)
25V04100030/01/2025
EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS:SWITCH
PACCAR Incorporated (PACCAR) is recalling certain 2025 Kenworth T180, Peterbilt 535, 567, 2025-2026 Kenworth T280, 2023-2026 Kenworth T380, 2024-2026 Kenworth T480, 2024-2026 Peterbilt 536, 537, and 548 trucks. The exterior lighting switch may fail, resulting in the hazard lights and the instrument
24V23300027/03/2024
STEERING:GEAR BOX:SHAFT SECTOR
PACCAR Incorporated (PACCAR) is recalling certain 2025 Peterbilt 536, 548, 567, 579, and Kenworth T280, T380, T480, T680, T880, and W990 vehicles. The steering gear sector shaft may have been improperly heat-treated, which can cause the gear teeth to crack or fracture.
25V43600026/06/2025
EXTERIOR LIGHTING:LIGHTING CONTROL MODULE:SOFTWARE
PACCAR Incorporated (PACCAR) is recalling certain 2024-2026 Kenworth T480, T680, T880, W990, Peterbilt 520, 536, 537, 548, 567, 579, 589, 2025 Kenworth T180, Peterbilt 535, 2025-2026 Kenworth T280, T380 and L770 vehicles. The tail brake light, upper and lower beam headlights, reverse light, and turn
24V04400025/01/2024
STEERING
PACCAR Incorporated (PACCAR) is recalling certain 2024-2025 Kenworth T280, T380, T480, T680, T880, L770, W990, and 2024-2025 Peterbilt 389, 520, 535, 536, 537, 548, 567, 579, 589 trucks. The steering gear assemblies may have been assembled incorrectly with fewer recirculating balls than are require
24V19000020/03/2024
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
PACCAR Incorporated (PACCAR) is recalling certain 2021-2024 Peterbilt 365, 367, 389, 535, 536, 537, 548, 567, 579, and 2021-2025 Kenworth T180, T280, T380, T480, T680, T880 and W990 trucks. The right-hand gear shifter stalk connectors may have been improperly crimped, resulting in a loss of communi
24V43300012/06/2024
STEERING:LINKAGES:TIE ROD ASSEMBLY
PACCAR Incorporated (PACCAR) is recalling certain 2025 Kenworth K270, K370, L770, T280, T380, T480, T680, T880, W900, W990, 2025 Peterbilt 220, 520, 536, 537, 548, 567, 579, and 589 trucks. The tie rod or drag link assembly may contain an improperly heat-treated ball stud, causing the ball stud to
24V91500009/12/2024
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
PACCAR Incorporated (PACCAR) is recalling certain 2021-2025 Peterbilt and Kenworth vehicles, equipped with Bendix EC80 Advanced Electronic Control Units (ECU). Please see the recall report for a complete list of models. Electrical noise and low signal to the power line carrier may cause the ECU to
24V90300002/12/2024
POWER TRAIN:AXLE HUBS
PACCAR Incorporated (PACCAR) is recalling certain 2024 Peterbilt 537, 2024-2025 Kenworth T380, T480, Peterbilt 548, and 2025 Peterbilt 536 trucks, equipped with certain Meritor 10-16K and 18-23K front steer drive axles. The front steer drive axles may have insufficient wheel bearing lubricant.
Recent Complaints
20250522CrashSTEERING
Accident Description: 2025 Kenworth T380 Model: 2025 Kenworth T380 VIN: [XXX] Date of Incident: [XXX] Location: Ontario, Canada On [XXX], while operating a 2025 Kenworth T380 on a straight section of highway in Ontario, Canada, the steering system suddenly became unresponsive while traveling at approximately 64 mph. I believe this failure is directly related to the USK tie rod ends, which are associated with two known open recalls concerning USK ball studs. At the time of the incident, no early warning indicators or mechanical symptoms were present to suggest imminent failure. Without warning, the vehicle veered sharply to the left, causing a complete loss of control. The truck subsequently rolled over multiple times, resulting in a serious multi-unit accident that blocked the highway. My drive truck, along with two additional trucks I was transporting, were all involved in the crash. I was entrapped inside the tractor cab and had to be extricated by emergency responders. I sustai
20241024UNKNOWN OR OTHER
Flowmark of Kansas city Missouri built my company a truck. When adding an upfit body (AKA septic tank skid unit) there was no motor carrier calculation done for the rear axle weight. Upon my arrival to pick up the truck I could see that the rear axle was overloaded. Addressed with flowmark and they admitted a calculation had not been done. They moved the unit forward to the correct position, during this time no care was taken when drilling the new mounting holes, in which case resulted in 21 holes too close together. This truck is not safe, nor does it meet the manufactures recommendations. I took the truck to a Kenworth dealer and they have provided the documentation that says this truck is not correct and needs the entire frame of the truck replaced. Flowmark wants to bring the truck back to KC from Ohio and weld the holes shut and paint them and send the truck back. This again is against Kenworth's recommendations.
Compare 2025KENWORTHT380 to Similar Vehicles
NHTSA Investigations
Frequently Asked Questions
How many complaints does the 2025 KENWORTH T380 have?▼
The 2025 KENWORTH T380 has 2 NHTSA complaints, 1 crashes, 0 fires, 1 injuries, and 0 deaths reported.
Are there any recalls for the 2025 KENWORTH T380?▼
Yes, the 2025 KENWORTH T380 has 8 recall(s). The most common affected component is EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS:SWITCH. Recalls are issued by NHTSA and manufacturers must provide a free remedy.
What are the most common problems with the 2025 KENWORTH T380?▼
The most-complained component for the 2025 KENWORTH T380 is UNKNOWN OR OTHER with 1 complaints. Other frequently reported areas include STEERING.
Is the 2025 KENWORTH T380 safe to buy?▼
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. No NHTSA crash test rating is available for this model year. Compare with other model years using the links above.
Where does this data come from?▼
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.
Vehicle Safety Guides
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.