Total Complaints
3 filings
KENWORTH T2000 · model year
3 NHTSA complaints, and 7 active recalls for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2004KENWORTHT2000 carries 3 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2004 T2000 is electronic stability control:automatic (asc) with 1 filings, followed by tires (1) and engine (1). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 7 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 3 investigation files overlapping the 2004 T2000. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
3 filings
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC) | 1 |
| TIRES | 1 |
| ENGINE | 1 |
SERVICE BRAKES, AIR
KENWORTH IS RECALLING 3,423 MY 2004-2009 T2000, T800,T600, W900 AND T660 VEHICLES. INCREASED BRAKE EXCITATION IN A CERTAIN VEHICLE CONFIGURATION WHICH INCLUDES BENDIX DRUM BRAKES, WIDE BASE LOW PROFILE SINGLE TIRES, AND AN AG400 OR AG460 REAR SUSPENSION, DUE TO ITS UNIQUE BRAKE CLOCKING AND CAM TUB
SUSPENSION
ON CERTAIN HEAVY DUTY CLASS 8 TRUCKS, THE SUSPENSION HAS TRANSVERSE BEAM CASTINGS THAT MAY FRACTURE UNDER NORMAL LOADS. IF A CASTING BREAKS WHEN THE VEHICLE IS TRAVELING ON A ROADWAY THERE IS THE POTENTIAL FOR PIECES OF THE CASTING TO BECOME PROJECTILES AND THE SUSPENSION'S TRANSVERSE BEAM MAY DROP
SUSPENSION
PACCAR IS RECALLING 130 MY 2004-2009 T2000, T800, T600, W900 AND T660 KENWORTH TRUCKS BUILT WITH AN AG400 REAR SUSPENSION, LONG STROKE BRAKE CHAMBERS, AND WIDE BASE TIRES (SUPER SINGLES). THESE VEHICLES MAY DEVELOP AN INCREASE IN LATERAL AND VERTICAL AXLE MOVEMENT. THIS MOVEMENT MAY CAUSE PART OR
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
ON CERTAIN TRUCKS, A LOCKING TAB IN THE HOOD LOCK CYLINDER WAS IMPROPERLY LOCATED PREVENTING THE CYLINDER LOCK FROM ENGAGING. THE HOOD LOCK CYLINDER IS DESIGNED TO SUPPORT THE HOOD ONCE IT IS RAISED FOR ACCESS TO THE ENGINE COMPARTMENT.
ENGINE AND ENGINE COOLING
ON CERTAIN TRACTORS EQUIPPED WITH CATERPILLAR DIESEL ENGINES, THE VARIABLE VALVE ACTUATION OIL LINE MAY WEAR AGAINST THE SHARP EDGE OF THE CYLINDER HEAD IF NOT POSITIONED CORRECTLY.
STRUCTURE
ON CERTAIN TRUCKS, THE BRACKET, USED TO SUPPORT THE BATTERY BOX AND STEP, CAN CRACK.
ELECTRICAL SYSTEM:WIRING
ON CERTAIN TRUCKS, THE POWER FEED HARNESS P92-1993 TERMINALS WERE NOT PROPERLY CRIMPED.
APPARENTLY, CERTAIN TURBO CHARGERS INSTALLED ON THE CAT C-15, EITHER ORIGINALLY OR AS A REPLACEMENT, HAVE A FACTORY-INSTALLED DEVICE IN THE CASING THAT SEALS A HOLE WHERE AN OPTIONAL 'EMISSIONS SENSOR' WOULD OTHERWISE BE LOCATED. ON MY TRUCK THIS PLUG DEVICE BLEW OUT, LEAVING A 1.5 INCH-DIAMETER HOLE IN THE EXHAUST SIDE OF THE TURBO. THE HOLE IN THE TURBO CASING EMITTED RAW TOXIC EXHAUST FUMES DIRECTLY INTO THE ENGINE COMPARTMENT AND CAB. THIS DISCHARGE OVERHEATED ADJACENT ELECTRICAL COMPONENTS ON BOTH SIDES OF THE FIREWALL. SURFACES ON THE PLASTIC DASH AND GLOVEBOX IN THE CAB WERE ABNORMALLY HOT TO THE TOUCH! METAL STRUCTURES INSIDE THE COMPARTMENT WERE ALSO VERY HOT. I CONTACTED CAT SEVERAL TIMES ABOUT THE DEFECT. THEY RESPONDED WITH THE FOLLOWING STATEMENT:. 'CATERPILLAR INC. WILL NOT BE PARTICIPATING IN ANY HELP ON THIS.' (MARK SANDSCHAFER, JANUARY 19, 2017)
Mileage: 615,030
2004 KENWORTH T2000 RIGHT FRONT TIRE BLEW. *TS THE VEHICLE SUSTAINED TO DAMAGE TO THE RIGHT FRONT STEER TIRE, HOOD, RIGHT FRONT RIM, RIGHT HEADLIGHT AND SIGNALS AND RIGHT REARVIEW MIRROR (OHIO TRAFFIC CRASH REPORT). *NM
WHILE DRIVING 65-70 MPH LOST STEERING CONTROL AND VEHICLE WANDERED ACROSS THE ROAD. VEHICLE HAD BEEN TO THE DEALER ON TWO SEPARATE OCCASIONS. DEALER INFORMED CONSUMER THAT NOTHING WAS WRONG WITH THE VEHICLE.*AK
Mileage: 895
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.