Total Complaints
10 filings
JEEP WRANGLER 4XE · model year
10 NHTSA complaints, 3 crash reports, and 2 active recalls for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2025JEEPWRANGLER 4XE carries 10 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 3 crashes, 0 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2025 WRANGLER 4XE is electrical system with 7 filings, followed by service brakes (1) and unknown or other (1). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 2 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 1 investigation file overlapping the 2025 WRANGLER 4XE, and 1 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
10 filings
Crashes Reported
3 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| ELECTRICAL SYSTEM | 7 |
| SERVICE BRAKES | 1 |
| UNKNOWN OR OTHER | 1 |
| ENGINE | 1 |
ELECTRICAL SYSTEM:PROPULSION SYSTEM:HYBRID MANAGEMENT:POWER CONTROL UNIT/MODULE (HPCU):SOFTWARE
Chrysler (FCA US, LLC) is recalling certain 2023-2025 Jeep Wrangler 4XE Plug-In Hybrid Electric (PHEV) vehicles. A software error in an over-the-air (OTA) update may result in a loss of drive power.
ENGINE
Chrysler (FCA US, LLC) is recalling certain 2023-2025 Jeep Grand Cherokee 4XE and 2024-2025 Jeep Wrangler 4XE Plug-In Hybrid Electric (PHEV) vehicles. Debris inside the engine may cause engine failure, which can result in a loss of drive power and/or an engine compartment fire.
The contact owns a 2025 Jeep Wrangler. The contact stated that while starting the vehicle, the infotainment display turned on and turned off unexpectedly. In addition, the contact stated that after driving the vehicle for approximately five minutes, the infotainment center display functioned normally. The failure was intermittent. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 6,420.
Mileage: 6,420
The contact owns a 2025 Jeep Wrangler 4XE. The contact stated that after his wife unplugged the high-voltage battery charger, his wife discovered that the charging outlet was black. The contact then shut off the circuit breaker. The contact stated that the failure caused a short circuit in the circuit breaker, which required the socket and wiring to be replaced. The dealer was made aware of the failure and informed the contact that the VIN was included in NHTSA Campaign Number: 25V741000 (Electrical System); however, the part to do the recall repair was not yet available. The contact had not received notification of the recall. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.
The contact owns a 2025 Jeep Wrangler 4XE. The contact received notifications of NHTSA Campaign Numbers: 25V710000 (Electrical System) and 25V741000 (Electrical System); however, the parts to do the recall repairs were not yet available. The contact stated that while driving 10-15 MPH and attempting to drive onto the main road, the vehicle lost drive power. The contact was able to restart the vehicle within 2 minutes and after several attempts. The check engine warning light was illuminated. The contact stated that upon attempting to start the vehicle in the parking garage on another occasion, the vehicle failed to start. The vehicle was towed to the dealer, where it was diagnosed and determined that the alternate battery had failed, and the contact was informed that there was no rental vehicle available. The dealer replaced the battery and informed the contact that the vehicle was repaired; however, the contact advised the dealer to keep the vehicle because he was considering other r
Mileage: 8,200
The contact owns a 2025 Jeep Wrangler 4XE. The contact received notifications of NHTSA Campaign Numbers: 25V710000 (Electrical System) and 25V741000 (Electrical System); however, the parts to do the recall repairs were not yet available. The contact stated that while driving 10-15 MPH and attempting to drive onto the main road, the vehicle lost drive power. The contact was able to restart the vehicle within 2 minutes and after several attempts. The check engine warning light was illuminated. The contact stated that upon attempting to start the vehicle in the parking garage on another occasion, the vehicle failed to start. The vehicle was towed to the dealer, where it was diagnosed and determined that the alternate battery had failed, and the contact was informed that there was no rental vehicle available. The dealer replaced the battery and informed the contact that the vehicle was repaired; however, the contact advised the dealer to keep the vehicle because he was considering other r
Mileage: 8,200
The contact owns a 2025 Jeep Wrangler 4XE. The contact received notification of NHTSA Campaign Number: 25V741000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the recall notification advised to park outside and away from structures and not to charge the vehicle until the remedy was completed; however, the contact resided in an apartment complex that required vehicles to be parked in an indoor garage. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2025 Jeep Wrangler 4XE. The contact received notification of NHTSA Campaign Number: 25V741000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact leases a 2025 Jeep Wrangler 4XE. The contact received notification of NHTSA Campaign Number: 25V741000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Vehicle propelled my wife through garage door and into garage. Automatically started moving on its own from a complete stop and would not respond to brakes. While slamming on brakes, vehicle propelled forward at full throttle while in EV mode. We are thankful no one was killed or injured. Caused significant damage to our home.
Vehicle propelled my wife through garage door and into garage. Automatically started moving on its own from a complete stop and would not respond to brakes. While slamming on brakes, vehicle propelled forward at full throttle while in EV mode. We are thankful no one was killed or injured. Caused significant damage to our home.
Vehicle propelled my wife through garage door and into garage. Automatically started moving on its own from a complete stop and would not respond to brakes. While slamming on brakes, vehicle propelled forward at full throttle while in EV mode. We are thankful no one was killed or injured. Caused significant damage to our home.
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.