Total Complaints
668 filings
JEEP WRANGLER · model year
668 NHTSA complaints, 16 crash reports, and 11 active recalls for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2011JEEPWRANGLER carries 668 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 16 crashes, 38 fires, 21 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall Not Rated/5 rating, with Not Rated/5 front crash, Not Rated/5 side crash, and 3/5 rollover scores derived from standardized barrier and dynamic tests.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2011 WRANGLER is air bags with 141 filings, followed by fuel/propulsion system (88) and electrical system (80). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 11 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 3 investigation files overlapping the 2011 WRANGLER. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
668 filings
Crashes Reported
16 reports
Source
NHTSA ODI
Federal complaints database
Above median complaint volume — review patterns below.
| Component | Count |
|---|---|
| AIR BAGS | 141 |
| FUEL/PROPULSION SYSTEM | 88 |
| ELECTRICAL SYSTEM | 80 |
| STEERING | 56 |
| SUSPENSION | 38 |
| ENGINE | 36 |
| UNKNOWN OR OTHER | 33 |
| POWER TRAIN | 32 |
| SERVICE BRAKES | 20 |
| VEHICLE SPEED CONTROL | 18 |
| STRUCTURE:BODY | 18 |
| VISIBILITY/WIPER | 14 |
| FUEL SYSTEM, GASOLINE | 11 |
| SEAT BELTS | 11 |
| WHEELS | 9 |
SEAT BELTS:FRONT:ANCHORAGE
Chrysler (FCA US LLC) is recalling certain 2011-2018 Jeep Wrangler right hand drive vehicles. The driver's seat belt buckle mounting strap may fracture and separate from the seat frame.
EQUIPMENT
Quadratec, Inc. is recalling certain aftermarket accessory, driver-side, Ultimate Floor Liners part numbers 14254.0301 07, 14254.0301 08, 14254.0301Q, 14254.0302 07, 14254.0302 08, 14254.0302Q, 14254.0303 07, 14254.0303 08, 14254.0303Q, 14254.0309 07, 14254.0309 08, and 14254.0309Q sold from May 1,
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Chrysler (FCA US LLC) expanded the affected population to include 73,712 2005-2009 RAM 2500 trucks produced at the St. Louis North Assembly Plant. With this change, Chrysler is recalling certain model year 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2010 RAM 3500 Cab Chassis, 2
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Chrysler (FCA US LLC) is recalling certain 2010 Dodge Ram 3500, Ram 4500/5500, 2010-2011 Dodge Dakota, 2010-2014 Dodge Challenger, 2010-2015 Dodge Challenger, Chrysler 300, and 2010-2016 Jeep Wrangler vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause t
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Chrysler (FCA US LLC) is recalling certain model year 2011-2016 Right Hand Drive Jeep Wrangler vehicles manufactured February 16, 2010, to May 2, 2016. The clockspring assembly may become contaminated with dust and cause the air bag circuit to fail.
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Chrysler (FCA US LLC) is recalling certain 2009-2013 Jeep Wrangler, Chrysler 300, Dodge Challenger and Dodge Charger vehicles, and 2009-2011 Dodge Dakota vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas,
ELECTRICAL SYSTEM
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2013 Jeep Wrangler vehicles manufactured February 16, 2010, to July 19, 2013. Corrosion in the exterior heated power mirror electrical connector may result in an electrical short.
STEERING:COLUMN
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2011DODGE JOURNEY, JEEP WRANGLER, CHRYSLER 200, CHRYSLER 200 CONVERTIBLE, DODGE AVENGER, DODGE NITRO, JEEP LIBERTY, DODGE CALIBER, JEEP COMPASS, JEEP PATRIOT, DODGE GRAND CARAVAN AND CHRYSLER TOWN & COUNTRY VEHICLES. SOME OF THESE VEHICLES MAY HAVE BEEN BUIL
AIR BAGS
Chrysler Group LLC (Chrysler) is recalling certain model year 2008-2012 Jeep Wrangler right-hand drive vehicles manufactured February 1, 2007, through October 10, 2011. The affected vehicles have airbag clockspring assemblies that could experience broken airbag circuits.
AIR BAGS:FRONTAL
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008-2012 RIGHT HAND DRIVE (RHD) JEEP WRANGLER VEHICLES MANUFACTURED FROM FEBRUARY 1, 2007, THROUGH OCTOBER 10, 2011. SOME VEHICLES MAY BE EQUIPPED WITH DRIVER'S AIRBAG CLOCKSPRING ASSEMBLIES THAT COULD EXPERIENCE A COMPROMISED AIRBAG CIRCUIT RESULTING IN AN
POWER TRAIN:AXLE ASSEMBLY
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2010-2011 JEEP WRANGLER VEHICLES MANUFACTURED FROM JULY 12, 2010, THROUGH SEPTEMBER 10, 2010. SOME VEHICLES MAY EXPERIENCE A DEGRADATION OF FASTENER TORQUE FOR VARIOUS FRONT AND REAR AXLE ATTACHMENTS TO THE CHASSIS MODULE.
I have had my transmission in my jeep Wrangler fixed five times it is still barely working. As well as I am having an extremely bad death wobble when I drive, which is very unsafe for me and my son when we are in the vehicle. We have been trying to keep getting it fixed, but it seems like nothing is working. As well as my lights have been going in and out on my dashboard, which is again unsafe during the night. I am afraid for me and my sons safety and we are not wanting to keep driving this vehicle as well it barely passed emissions so I can get my tag for my plates. We are wanting to get something safer for me and my family.
I have had my transmission in my jeep Wrangler fixed five times it is still barely working. As well as I am having an extremely bad death wobble when I drive, which is very unsafe for me and my son when we are in the vehicle. We have been trying to keep getting it fixed, but it seems like nothing is working. As well as my lights have been going in and out on my dashboard, which is again unsafe during the night. I am afraid for me and my sons safety and we are not wanting to keep driving this vehicle as well it barely passed emissions so I can get my tag for my plates. We are wanting to get something safer for me and my family.
I have had my transmission in my jeep Wrangler fixed five times it is still barely working. As well as I am having an extremely bad death wobble when I drive, which is very unsafe for me and my son when we are in the vehicle. We have been trying to keep getting it fixed, but it seems like nothing is working. As well as my lights have been going in and out on my dashboard, which is again unsafe during the night. I am afraid for me and my sons safety and we are not wanting to keep driving this vehicle as well it barely passed emissions so I can get my tag for my plates. We are wanting to get something safer for me and my family.
ABS issues lights came on due to malfunctioning part. The part is unavailable and appears to no longer be available. Failure appeared a year ago and have been trying to find someone to replace. After taking to multiple shops, the last one finally told us the part is no longer available. With this being part of the braking system, it is very important to have working properly!
When braking since these lights are on it will cause issue with the brakes themselves as if they donât want to brake fully. Now Iâm a 32 year old man and am aware of making sure your brakes are good and fully functioning. Iâve noticed also the steering when slowing down too from this. Nothing underneath the vehicle is an issue for steering. All steering components are fully functioning. Iâve noticed issues with the clock spring in the Jeep as well. Sometime it comes and goes (most likely and electoral problem) geez who knew! Haha, however when Iâm turning the airbag light will stay on then go off and the lights on the steering wheel themselves with turn off. Theyâve been off for awhile now. Since this is happening on a daily basis. When owing down itâs cause a very big issue for me because it will make the jeep want to turn in any direction it may feel and sometimes that direction is in another lane mostly on coming traffic! I have not had the jeep looked at by a dealer b
When braking since these lights are on it will cause issue with the brakes themselves as if they donât want to brake fully. Now Iâm a 32 year old man and am aware of making sure your brakes are good and fully functioning. Iâve noticed also the steering when slowing down too from this. Nothing underneath the vehicle is an issue for steering. All steering components are fully functioning. Iâve noticed issues with the clock spring in the Jeep as well. Sometime it comes and goes (most likely and electoral problem) geez who knew! Haha, however when Iâm turning the airbag light will stay on then go off and the lights on the steering wheel themselves with turn off. Theyâve been off for awhile now. Since this is happening on a daily basis. When owing down itâs cause a very big issue for me because it will make the jeep want to turn in any direction it may feel and sometimes that direction is in another lane mostly on coming traffic! I have not had the jeep looked at by a dealer b
When braking since these lights are on it will cause issue with the brakes themselves as if they donât want to brake fully. Now Iâm a 32 year old man and am aware of making sure your brakes are good and fully functioning. Iâve noticed also the steering when slowing down too from this. Nothing underneath the vehicle is an issue for steering. All steering components are fully functioning. Iâve noticed issues with the clock spring in the Jeep as well. Sometime it comes and goes (most likely and electoral problem) geez who knew! Haha, however when Iâm turning the airbag light will stay on then go off and the lights on the steering wheel themselves with turn off. Theyâve been off for awhile now. Since this is happening on a daily basis. When owing down itâs cause a very big issue for me because it will make the jeep want to turn in any direction it may feel and sometimes that direction is in another lane mostly on coming traffic! I have not had the jeep looked at by a dealer b
My vehicle is having a start issueâ¦if I can get it to startâ¦it Wii die when trying to drive itâ¦then takes numerous tries to get it to start if it willâ¦. It is doing everything in the recall 14V-438 â¦not sure why my vehicle is not part of the 640,000 + vehicles that were recalled on thisâ¦.especially since I am having this major issueâ¦any help would b appreciated..this started in April right b4 we were headed to our main house and we had to leave the vehicle here because we had to be back north. Just got back to Florida and now needing to get this taken care of. I have a case # 94417103 thru Jeep CS but they act like they can not help only you? Hopefully u can. 512-850-1171. Thx in advanceâ¦
My vehicle is having a start issueâ¦if I can get it to startâ¦it Wii die when trying to drive itâ¦then takes numerous tries to get it to start if it willâ¦. It is doing everything in the recall 14V-438 â¦not sure why my vehicle is not part of the 640,000 + vehicles that were recalled on thisâ¦.especially since I am having this major issueâ¦any help would b appreciated..this started in April right b4 we were headed to our main house and we had to leave the vehicle here because we had to be back north. Just got back to Florida and now needing to get this taken care of. I have a case # 94417103 thru Jeep CS but they act like they can not help only you? Hopefully u can. 512-850-1171. Thx in advanceâ¦
Red air bag light goes on at start up on dash. I understand there was a recall at one time. Is mine a defective part that didn't get fixed? Thx.
There is a known issue for these Jeep Wrangler (in my case a 2011 model) with the ABS module going bad. Unfortunately, the part is unavailable for purchase. None to be found anywhere. If you contact Jeep they tell you they are being produced anymore and basically good luck. On top of that the companies that repair them can no longer do it because they cant get the chips to repair. We need the option of buying a new one OR at the very least they need to produce the chips to fix. SOME KIND OF SOLUTION! When the module is bad, the ABS system/stability control system doesn't work!
I have an ABS control module internal failure, code C2200. There are no replacements available through dealer. Also, no shops to send module to for repair. My only option is EBay, where I have tried for replacement four times and cannot get the part number needed for my particular vehicle and year. The vehicle is not safe to commute to work, much less for traversing with my family inside.
ABS Control module failure. According to multiple Jeep dealers, this part has been on back order "for a very long time." I am unable to source a new part to repair my vehicle. Jeep should be able to provide replacement parts for critical safety items.
ABS Control Module needs to be replaced and Jeep is no longer making them. Very unsafe!
Wipers immediately stopped working during heavy snow and rain mix. After spending a lot of money and time trying to repair they still did not work. All fuses and wires as well as wiper arms were inspected, the wiper motor and multifunction swith were replaced, my battery was replaced and no wipers. After verifying electrical circuits and power to the wiper motor, it was determined to be an issue in the tipm, apparently a frequent issue with Jeep vehicles. This is a dangerous issue that can cause accidents and certainly does not allow a vehicle to pass a state safety inspection, as in my case. This is an expensive repair that Jeep should be responsible for bt recalling these units on the Wranglers that are so often affected!
Wipers immediately stopped working during heavy snow and rain mix. After spending a lot of money and time trying to repair they still did not work. All fuses and wires as well as wiper arms were inspected, the wiper motor and multifunction swith were replaced, my battery was replaced and no wipers. After verifying electrical circuits and power to the wiper motor, it was determined to be an issue in the tipm, apparently a frequent issue with Jeep vehicles. This is a dangerous issue that can cause accidents and certainly does not allow a vehicle to pass a state safety inspection, as in my case. This is an expensive repair that Jeep should be responsible for bt recalling these units on the Wranglers that are so often affected!
Driver side airbag didnât deploy in head on accident
The contact owns a 2011 Jeep Wrangler. The contact stated that occasionally while driving at various speeds, the air bags warning light illuminated. In addition, the seat belt warning light would illuminate while driving downhill. The check engine warning light illuminated on the day the vehicle was purchased. The contact scanned the vehicle with an OBD2 scanner and retrieved a code that the battery might have been disconnected. An appointment was scheduled with the dealer to inspect the vehicle. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 110,000.
Mileage: 110,000
The contact owns a 2011 Jeep Wrangler. The contact stated that occasionally while driving at various speeds, the air bags warning light illuminated. In addition, the seat belt warning light would illuminate while driving downhill. The check engine warning light illuminated on the day the vehicle was purchased. The contact scanned the vehicle with an OBD2 scanner and retrieved a code that the battery might have been disconnected. An appointment was scheduled with the dealer to inspect the vehicle. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 110,000.
Mileage: 110,000
The contact owns a 2011 Jeep Wrangler. The contact stated that occasionally while driving at various speeds, the air bags warning light illuminated. In addition, the seat belt warning light would illuminate while driving downhill. The check engine warning light illuminated on the day the vehicle was purchased. The contact scanned the vehicle with an OBD2 scanner and retrieved a code that the battery might have been disconnected. An appointment was scheduled with the dealer to inspect the vehicle. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 110,000.
Mileage: 110,000
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.