2004 JEEP WRANGLER

281 complaints filed with NHTSA.

281
Complaints
27
Crashes
9
Fires
27
Injuries
2
Deaths

Complaints by Component

ComponentCount
STEERING66
SUSPENSION50
ELECTRICAL SYSTEM10
POWER TRAIN:AUTOMATIC TRANSMISSION8
SUSPENSION:FRONT8
UNKNOWN OR OTHER7
STRUCTURE:BODY6
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR6
TIRES6
POWER TRAIN6
FUEL SYSTEM, GASOLINE6
ENGINE AND ENGINE COOLING:ENGINE5
SEAT BELTS:FRONT:RETRACTOR5
POWER TRAIN:MANUAL TRANSMISSION4
SERVICE BRAKES, HYDRAULIC4

Recalls (3)

06E02200013/03/2006

SERVICE BRAKES, HYDRAULIC

CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE

04V04800003/02/2004

EQUIPMENT:OTHER:LABELS

ON CERTAIN SPORT UTILITY VEHICLES, DUE TO A RECENT SOFTWARE PROGRAMMING ERROR, THE TIRE, WHEEL, AND INFLATION PRESSURE INFORMATION WAS INADVERTENTLY OMITTED FROM THE VEHICLE CERTIFICATION LABEL.

06E01100001/02/2006

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

CERTAIN AFTERMARKET AIRTEX ELECTRIC FUEL PUMPS INSTALLED FOR USE AS REPLACEMENT EQUIPMENT FOR CERTAIN 1997-2004 JEEP WRANGLER; 1997-2001 JEEP CHEROKEE; 1997-2004 JEEP GRAND CHEROKEE; AND 2000-2003 DODGE DAKOTA VEHICLES. THE PLASTIC ELECTRICAL GROMMET CONNECTORS AT THE TOP OF THE FUEL PUMP MODULE AR

Recent Complaints

20200923FireELECTRICAL SYSTEM

DRIVING WHILE DARK, HAD SMOKE SMELL FROM INSIDE CAB. DRIVING IN DAYLIGHT LATER, AND SAW SMOKE COMING FROM BEHIND STEERING COLOMN. SMOKE GOT MUCH WORSE, ENDANGERED DRIVING, AND COLUMN STARTED TO GET HOT. PULLED OVER, AND NOTICED THE FOG LIGHTS WERE STILL ON DESPITE THE SWITCH, AND KEY BEING OFF. PULLED THE FUSE, AND RELAY, THEN PROBLEM STOPPED. I REMOVED THE TURN SIGNAL SWITCH ASSEMBLY, WHICH ALSO HOUSES THE HEAD LIGHTS AND FOG LIGHT SWITCHES, AND FOUND THE CONNECTOR OVERHEATED, AND SHORTED

Mileage: 135,000

20200311CrashSTEERING

HIT A REGULAR BUMP IN THE ROAD, AT 35 MILES PER HOUR ON A STRAIT STRETCH OF ROAD AND THE ATTACHMENT POINT FOR THE FRONT SUSPENSION PULLED AWAY FROM THE FRAME AND I LOST CONTROL OF THE JEEP, UPON FURTHER INSPECTION I DISCOVERED THAT THE ENTIRE CENTER SECTION OF THE FRAME IS RUSTED FROM THE INSIDE OUT ON BOTH SIDES, THE FRAME SHOULD BE THE LAST THING TO FAIL ON ANY VEHICLE, THIS JEEP HAS ONLY 65,000 MILES ON IT AND HAS NEVER BEEN OFF ROADED OR ABUSED. FOR A VEHICLE THAT IS KNOWN TO LAST 200K MILES

Mileage: 67,000

20200311CrashSUSPENSION

HIT A REGULAR BUMP IN THE ROAD, AT 35 MILES PER HOUR ON A STRAIT STRETCH OF ROAD AND THE ATTACHMENT POINT FOR THE FRONT SUSPENSION PULLED AWAY FROM THE FRAME AND I LOST CONTROL OF THE JEEP, UPON FURTHER INSPECTION I DISCOVERED THAT THE ENTIRE CENTER SECTION OF THE FRAME IS RUSTED FROM THE INSIDE OUT ON BOTH SIDES, THE FRAME SHOULD BE THE LAST THING TO FAIL ON ANY VEHICLE, THIS JEEP HAS ONLY 65,000 MILES ON IT AND HAS NEVER BEEN OFF ROADED OR ABUSED. FOR A VEHICLE THAT IS KNOWN TO LAST 200K MILES

Mileage: 67,000

20190621CrashSERVICE BRAKES

TL* THE CONTACT OWNED A 2004 JEEP WRANGLER. THE CONTACT STATED THAT WHILE EXITING HER DRIVEWAY CARPORT GOING 10 MPH, WITHOUT WARNING THE VEHICLE ACCELERATED AND THE CONTACT COULD NOT CONTROL THE STEERING WHEEL WHICH SEIZED. THE CONTACT ATTEMPTED TO DEPRESS THE BRAKES WHICH FAILED CAUSING, THE CONTACT TO CRASH INTO THE CARPORTS POLE ALLOWING THE VEHICLE TO COME TO A COMPLETE STOP. NO EMERGENCY BRAKE WAS APPLIED. NO INJURIES, NO POLICE REPORT FILED, NO MEDICAL ATTENTION, NO DAMAGE'S TO THE VEHICLE

Mileage: 130,000

20190621CrashSTEERING

TL* THE CONTACT OWNED A 2004 JEEP WRANGLER. THE CONTACT STATED THAT WHILE EXITING HER DRIVEWAY CARPORT GOING 10 MPH, WITHOUT WARNING THE VEHICLE ACCELERATED AND THE CONTACT COULD NOT CONTROL THE STEERING WHEEL WHICH SEIZED. THE CONTACT ATTEMPTED TO DEPRESS THE BRAKES WHICH FAILED CAUSING, THE CONTACT TO CRASH INTO THE CARPORTS POLE ALLOWING THE VEHICLE TO COME TO A COMPLETE STOP. NO EMERGENCY BRAKE WAS APPLIED. NO INJURIES, NO POLICE REPORT FILED, NO MEDICAL ATTENTION, NO DAMAGE'S TO THE VEHICLE

Mileage: 130,000

20150511CrashSTEERING

MY 16 YEAR OLD DAUGHTER WAS DRIVING THE VEHICLE ON NORMAL DRY PAVEMENT WHEN THE CASTING THAT ANCHORS THE TIE ROD TO THE FRONT LEFT WHEEL SNAPPED OFF. THE VEHICLE VIOLENTLY PULLED TO THE RIGHT CAUSING IT TO GO OFF THE PAVED ROAD SURFACE AND CRASHING INTO A TREE. THE VEHICLE HAS THE ORIGINAL FACTORY SUSPENSION AND TO MY KNOWLEDGE HAS NEVER BEEN MODIFIED.

Mileage: 114,565

20141028CrashAIR BAGS

TEXTING DRIVER TURNED INTO MY LANE WITH NO CHANCE TO HIT BRAKES FOR ME WE HIT HEAD ON AT 35 MPH. THE CHEVY IMPALAS AIR BAGS WENT OFF OURS DID NOT . AFTER THE HARDEST HIT OR IMPACT OF MY LIFE WE ROLLED OVER AND LANDED ON THE PASSENGER SIDE WINDSHIELD AND ROLL CAGE , COLLAPSED ON MY WIFE'S HEAD TO LACERATE AND FRACTURE MY WIFE'S SCULL. HAD AIR BAGS WORKED I WOULDN'T HAVE GOTTEN A BROKEN NOSE ON BOTH CODES AND A FRACTURED CHEEK.

Mileage: 89,000

20140728CrashSERVICE BRAKES

TL- THE CONTACT OWNS A 2004 JEEP WRANGLER. THE CONTACT STATED THE WHILE DRIVING 45 MPH DOWN A STEEP HILL WHEN THE BRAKES FAILED. THERE WERE NO WARNING LIGHTS THAT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT VEERED THE VEHICLE TO THE RIGHT. THE VEHICLE WAS WAS STEERED ALONG SIDE A FENCE, IN ORDER TO SLOW THE VEHICLE DOWN. THE CONTACT CRASHED INTO A TREE IN ORDER TO STOP THE VEHICLE. THE TWO FRONT AIR BAGS DID DEPLOY. THERE WERE NO REPORTED INJURIES. THE VEHICLE WAS TOTALED. THE VEHIC

Mileage: 65,000

20140612FireELECTRICAL SYSTEM

THE VEHICLE HAD BEEN DRIVEN FOR ABOUT 35 MINUTES AT APPROXIMATELY 70MPH ON THE INTERSTATE. THE VEHICLE UNEXPECTEDLY BEGAN TO PRODUCE A THICK WHITE SMOKE. THE VEHICLE WAS IMMEDIATELY PULLED OVER AND PLACED INTO PARK; THE VEHICLE WAS ALREADY ON FIRE UPON EXITING. THE GRASS BENEATH HAD CAUGHT ON FIRE AS WELL. THE HOOD BEGAN TO BLACKEN INDICATING A FIRE IN THE ENGINE COMPARTMENT CLOSE TO THE FIREWALL. THE ENTIRE INCIDENT TOOK PLACE IN ABOUT THIRTY SECONDS; FROM THE TIME IT BEGAN TO SMOKE TO THE TIME

Mileage: 140,000

20140612FireENGINE

THE VEHICLE HAD BEEN DRIVEN FOR ABOUT 35 MINUTES AT APPROXIMATELY 70MPH ON THE INTERSTATE. THE VEHICLE UNEXPECTEDLY BEGAN TO PRODUCE A THICK WHITE SMOKE. THE VEHICLE WAS IMMEDIATELY PULLED OVER AND PLACED INTO PARK; THE VEHICLE WAS ALREADY ON FIRE UPON EXITING. THE GRASS BENEATH HAD CAUGHT ON FIRE AS WELL. THE HOOD BEGAN TO BLACKEN INDICATING A FIRE IN THE ENGINE COMPARTMENT CLOSE TO THE FIREWALL. THE ENTIRE INCIDENT TOOK PLACE IN ABOUT THIRTY SECONDS; FROM THE TIME IT BEGAN TO SMOKE TO THE TIME

Mileage: 140,000

20140612FireELECTRONIC STABILITY CONTROL (ESC)

THE VEHICLE HAD BEEN DRIVEN FOR ABOUT 35 MINUTES AT APPROXIMATELY 70MPH ON THE INTERSTATE. THE VEHICLE UNEXPECTEDLY BEGAN TO PRODUCE A THICK WHITE SMOKE. THE VEHICLE WAS IMMEDIATELY PULLED OVER AND PLACED INTO PARK; THE VEHICLE WAS ALREADY ON FIRE UPON EXITING. THE GRASS BENEATH HAD CAUGHT ON FIRE AS WELL. THE HOOD BEGAN TO BLACKEN INDICATING A FIRE IN THE ENGINE COMPARTMENT CLOSE TO THE FIREWALL. THE ENTIRE INCIDENT TOOK PLACE IN ABOUT THIRTY SECONDS; FROM THE TIME IT BEGAN TO SMOKE TO THE TIME

Mileage: 140,000

20140509CrashFatalSEAT BELTS

TL* THE CONTACT OWNS A 2004 JEEP WRANGLER. THE CONTACT STATED THAT WHILE TRAVELING AT AN UNKNOWN SPEED, THE DRIVER ATTEMPTED TO AVOID CRASHING INTO A DEER AND LOST CONTROL OF THE VEHICLE. THE VEHICLE ROLLED OVER AND THE DRIVER'S SIDE SEAT BELT BECAME SEPARATED FROM THE BELT CLIP. THE DRIVER WAS EJECTED FROM THE VEHICLE AND SUFFERED FROM FATAL INJURIES. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME AND HAD NOT BEEN INSPECTED TO DETERMINE THE CAUSE OF THE

Mileage: 80,000

20140509CrashFatalSEAT BELTS:FRONT:ANCHORAGE

TL* THE CONTACT OWNS A 2004 JEEP WRANGLER. THE CONTACT STATED THAT WHILE TRAVELING AT AN UNKNOWN SPEED, THE DRIVER ATTEMPTED TO AVOID CRASHING INTO A DEER AND LOST CONTROL OF THE VEHICLE. THE VEHICLE ROLLED OVER AND THE DRIVER'S SIDE SEAT BELT BECAME SEPARATED FROM THE BELT CLIP. THE DRIVER WAS EJECTED FROM THE VEHICLE AND SUFFERED FROM FATAL INJURIES. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME AND HAD NOT BEEN INSPECTED TO DETERMINE THE CAUSE OF THE

Mileage: 80,000

20140403FireELECTRICAL SYSTEM

I DROVE MY JEEP FROM HOME TO WORK ABOUT TWENTY MILES WITHOUT ANY PROBLEMS NO WARNING LIGHTS OR ANY VISIBLE PROBLEMS. I SHUT IT OFF WENT INTO WORK ONLY TO LEARN IT HAD CAUGHT ON FIRE ABOUT THIRTY MINUTES AFTER BEING SHUT OFF ! THE HEATER MOTOR AND GLOVE BOX AREA IS WHERE THE FIRE STARTED. FIRE DEPARTMENT CALLED IT ELECTRICAL? CONTRACTED JEEP (CHRYSLER) ABOUT ANY RECALL OR TSB BUT WAS TOLD THERE WASN'T ANY! THIS SEEMS TO BE A MAJOR PROBLEM COMMON IN A WIDE YEAR RANGE OF WRANGLERS. *TR

Mileage: 72,000

20110831FireVISIBILITY

TL* THE CONTACT OWNS A 2004 JEEP WRANGLER. THE CONTACT STATED THE AIR CONDITIONING AND HEATING UNITS FAILED TO WORK INTERMITTENTLY. IN ADDITION, THE CONTACT WAS UNABLE TO DEFROST THE WINDOWS DURING THE WINTER MONTHS DUE TO THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE DEALER FOUND THAT THERE WERE MELTED WIRES THAT CAUSED THE BLOWER MOTOR TO FAIL. THE MANUFACTURER WAS CONTACTED, BUT THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 26,000 AND THE CURRENT MILEAG

Mileage: 26,000

20090617CrashPOWER TRAIN:AUTOMATIC TRANSMISSION

MY 2004 JEEP WRANGLER WAS IN PARK AND RUNNING AND DRIFTED DOWN A HILL AND INTO ANOTHER PARKED VEHICLE CAUSING 4K WORTH OF DAMAGE TO MY JEEP AND WHO KNOWS HOW MUCH TO THE OTHER VEHICLE. THERE IS A RECALL ON 2005 AND 2006 JEEP WRANGLERS FOR TRANSMISSION "PARK" PROBLEMS, I THINK THEY ARE MISSING A YEAR! *TR

Mileage: 48,000

20081222CrashSERVICE BRAKES, HYDRAULIC

MY DAUGHTER EXPERIENCED BRAKE FAILURE IN HER 2004 JEEP WRANGLER CAUSING HER TO COAST THROUGH A STOP SIGN AND HIT AN ONCOMING CAR. UPON INSPECTION OF HER JEEP, THERE WAS A CLIP MISSING THAT SECURED THE CONNECTION OF THE BRAKE PEDAL ASSEMBLY TO THE ACTUATOR ROD THAT GOES INTO THE BRAKE BOOSTER/MASTER CYLINDER. WITHOUT THE CLIP, THE TWO PARTS SEPARATED CAUSING COMPLETE BRAKE FAILURE. THIS CAR HAS NO HISTORY OF BRAKE REPAIR IN THAT AREA WHICH INDICATES A FAULTY CLIP OR A CLIP WAS NEVER INSTALLED FR

Mileage: 60,000

20081118FireFUEL SYSTEM, OTHER

2004 JEEP WRANGLER WAS PARKED & CAUGHT FIRE. *TR

Mileage: 15,260

20070305CrashAIR BAGS:FRONTAL

TL- THE CONTACT OWNS A 2004 JEEP WRANGLER EXTREME. THE CONTACT'S DAUGHTER WAS INVOLVED IN 2 CRASHES , AND THE AIRBAGS DID NOT DEPLOY EITHER TIME. THE CONTACT STATED THAT BOTH OF THE ACCIDENTS HAPPENED WHEN THE ROAD CONDITIONS WERE SLIPPERY AND ICY. *AK

20061103CrashSTEERING

DT*: THE CONTACT STATED THE PITMAN ARM FELL OFF FROM THE STEERING GEAR BOX WHILE DRIVING 20 MPH ON NORMAL ROAD CONDITIONS, CAUSING THE VEHICLE TO SIDESWIPE ANOTHER VEHICLE. NO INJURIES WERE SUSTAINED, AND A POLICE REPORT WAS TAKEN. THE VEHICLE WAS TOWED TO THE DEALER FOR EVALUATION. ALSO, THE FRONT END SHOOK WHEN DRIVING 50 MPH FOR TWO MONTHS PRIOR TO THE FAILURE. THE MANUFACTURER WERE CONTACTED BUT THE CAUSE OF THE PROBLEM COULD NOT BE DETERMINED.

Mileage: 91,560