JEEP LIBERTY · model year

2011 JEEP LIBERTY

240 NHTSA complaints, 26 crash reports, and 3 active recalls for this specific cohort.

NHTSA overall rating

Not crash-tested

New Car Assessment Program

The 2011JEEPLIBERTY carries 240 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 26 crashes, 4 fires, 31 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall Not Rated/5 rating, with Not Rated/5 front crash, Not Rated/5 side crash, and 3/5 rollover scores derived from standardized barrier and dynamic tests.

Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2011 LIBERTY is electrical system with 41 filings, followed by air bags (33) and fuel/propulsion system (31). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 3 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.

NHTSA currently has 5 investigation files overlapping the 2011 LIBERTY. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.

240
Complaints
26
Crashes
4
Fires
31
Injuries
0
Deaths

Total Complaints

240 filings

Crashes Reported

26 reports

Source

NHTSA ODI

Federal complaints database

Complaints vs. fleet median (215)

Above median complaint volume — review patterns below.

NHTSA NCAP overall: Not Rated/5 — Not rated · Front: Not Rated/5 · Side: Not Rated/5 · Rollover: 3/5

Complaints by Component

ComponentCount
ELECTRICAL SYSTEM41
AIR BAGS33
FUEL/PROPULSION SYSTEM31
ENGINE21
UNKNOWN OR OTHER13
STRUCTURE:BODY12
SERVICE BRAKES11
POWER TRAIN7
VISIBILITY:SUN/MOON ROOF ASSEMBLY7
STEERING5
SUSPENSION5
VEHICLE SPEED CONTROL5
VISIBILITY/WIPER5
ELECTRONIC STABILITY CONTROL (ESC)5
STRUCTURE4

Recalls (3)

17V64000010/10/2017

SEATS:FRONT ASSEMBLY:HEAD RESTRAINT

Chrysler (FCA US LLC) is recalling certain 2012 Jeep Liberty and 2012-2013 Chrysler 200 and Dodge Avenger vehicles. A component within the occupant restraint controller (ORC) may fail and prevent the active headrests from deploying in the event of a rear-end crash.

11V31500008/06/2011

STEERING:COLUMN

CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2011DODGE JOURNEY, JEEP WRANGLER, CHRYSLER 200, CHRYSLER 200 CONVERTIBLE, DODGE AVENGER, DODGE NITRO, JEEP LIBERTY, DODGE CALIBER, JEEP COMPASS, JEEP PATRIOT, DODGE GRAND CARAVAN AND CHRYSLER TOWN & COUNTRY VEHICLES. SOME OF THESE VEHICLES MAY HAVE BEEN BUIL

13V28200002/07/2013

ELECTRICAL SYSTEM

Chrysler is recalling certain model year 2011-2013 Sebring and 200 vehicles manufactured June 28, 2011, through December 13, 2012; model year 2011-2013 Dodge Avenger vehicles manufactured June 25, 2011, through January 14, 2013; model year 2011-2012 Dodge Nitro vehicles manufactured June 17, 2011, t

Recent Complaints

20251227STRUCTURE:BODY

Upon inspection, significant underbody rust

20250714FUEL/PROPULSION SYSTEM

Everytime I get gas the full tank spits gas back at you which gets everywhere drips down the vehicle on to the ground. Very dangerous.

20240913AIR BAGS

The airbag light came on and the computer indicated it's the clock spring. I know that this is a safety issue as I've had the same issue with a previous car in which it was recalled.

20240408AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE

The contact owns a 2011 Jeep Liberty. The contact stated that while driving at unknown speeds, the horn was pressed; however, the horn failed to function as intended. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 169,000.

Mileage: 169,000

20230728CrashFUEL/PROPULSION SYSTEM

I currently own two of the same year vehicles. They BOTH have the same problem with the ECM. I have also spoken with multiple people who own Jeep vehicles @ the same year. We all seem to have; lifter, Rod knocks, oxygen sensors and ECM that have caused multiple other problems (and severe accidents) due to their malfunctioning. I have had both of my vehicles to licensed mechanics, who have advised me of the same problem. One of the 2011 Jeep Libertys have been owned by me since brand new, the other was bought used. PLEASE PLEASE help us out!!! I have spent so much money trying to repair these vehicles!!! THE ECM & OXYGEN SENSOR need to be recalled!!!

20230614POWER TRAIN

The contact owns a 2011 Jeep Liberty. The contact stated while starting the vehicle, the contact heard a clicking sounding and the vehicle lunged forward. The check engine warning light was illuminated. The vehicle was taken an independent mechanic and the contact was informed that the vehicle needed to be diagnosed by a dealer. The contact was referred to the dealer. The dealer was contacted but no assistance was provided. The manufacturer was not contacted. The failure mileage was 73,000.

Mileage: 73,000

20230327FUEL SYSTEM, GASOLINE

The contact owns a 2011 Jeep Liberty. The contact stated while adding fuel to the vehicle, there was no indication that the fuel tank was full, and fuel splashed outside of the vehicle. The local dealer was not contacted. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure. The failure mileage was approximately 104,000.

Mileage: 104,000

20221019AIR BAGS

Airbag light is on. Right front passenger door won’t lock or unlock automatically. Left front aux light inop. Not bulb related. Right front aux light goes off when right turn signal is activated.

20221019ELECTRICAL SYSTEM

Airbag light is on. Right front passenger door won’t lock or unlock automatically. Left front aux light inop. Not bulb related. Right front aux light goes off when right turn signal is activated.

20220911UNKNOWN OR OTHER

The transmission doesn’t work properly. It has trouble getting into second gear, at times it doesn’t change to third gear or higher. On one occasion it briefly got stuck in overdrive

20220803AIR BAGS

AIRBAG LIGHT ON AIRBAG MAKING NOISE DOORS AND WINDOWS UNLOCK ON ITS OWN STEERING WHEEL

20220803ELECTRICAL SYSTEM

AIRBAG LIGHT ON AIRBAG MAKING NOISE DOORS AND WINDOWS UNLOCK ON ITS OWN STEERING WHEEL

20220803STEERING

AIRBAG LIGHT ON AIRBAG MAKING NOISE DOORS AND WINDOWS UNLOCK ON ITS OWN STEERING WHEEL

20220524ELECTRICAL SYSTEM

Faulty TIPM Several electronic issues including Electronic Throttle System. Vehicle doesn't respond due to faulty TIPM Sometimes starts very rough and stalls out

20220302SEATS

The driver side active head restraint system headrest deployed while at a stop light. The was no collision. The driver was knocked forward by the headrest in the head/neck resulting in injury. No warning lights or issues alerted to a problem or malfunction. There is no recall on this make/model. Mileage 77,000

20210627UNKNOWN OR OTHER

My 2011 Jeep Liberty sport on 06-27-21, was sitting in a Super market parking lot while shopping. I returned from shopping and noticed my - Rear back door glass was completely blown out,exploded. Was it a break-in situation ? Or what caused this ? I called the police to make a report. The policeman said to contact insur. for replacement of blown out glass, and he filed his report. It is unknown my me,or policeman why this occurred. It, most definitely a Safety issue on 2011 Jeep Liberty Sport model

20210215SERVICE BRAKES

PURCHASED VEHICLE USED IN JANUARY 2020. FIVE DAYS LATER, THE FIRST DTC ILLUMINATED, AND IT HAS BEEN AN ABSOLUTE NIGHTMARE EVER SINCE. SO FAR I HAVE REPLACED THE PURGE VALVE, WATER PUMP, SERPENTINE BELT, RADIATOR, ALTERNATOR, PCV VALVE, TENSIONER ASSEMBLY, FRONT BRAKES, LEFT EXHAUST MANIFOLD, DOOR SEALS, SWAY BAR BUSHINGS/LINKS - ALL WITHIN THE FIRST 10,000 MILES. BRAKE CALIPER PISTONS SEIZED AND LOCKED, CAUSING BRAKES TO SMOKE AND OVERHEAT, DISCOVERED EXHAUST LEAK ONLY AFTER DEVELOPING SYMPTOMS OF CARBON MONOXIDE POISONING. EVEN AFTER ALL OF THAT, THE VEHICLE STILL SOUNDS AWFUL AND HAS SERIOUS PERFORMANCE ISSUES. I FULLY EXPECT THAT THE ENGINE WILL BE TOAST ANY DAY, AND I STILL HAVE ALMOST THREE YEARS WORTH OF PAYMENTS LEFT ON IT.

Mileage: 151,000

20210215ENGINE

PURCHASED VEHICLE USED IN JANUARY 2020. FIVE DAYS LATER, THE FIRST DTC ILLUMINATED, AND IT HAS BEEN AN ABSOLUTE NIGHTMARE EVER SINCE. SO FAR I HAVE REPLACED THE PURGE VALVE, WATER PUMP, SERPENTINE BELT, RADIATOR, ALTERNATOR, PCV VALVE, TENSIONER ASSEMBLY, FRONT BRAKES, LEFT EXHAUST MANIFOLD, DOOR SEALS, SWAY BAR BUSHINGS/LINKS - ALL WITHIN THE FIRST 10,000 MILES. BRAKE CALIPER PISTONS SEIZED AND LOCKED, CAUSING BRAKES TO SMOKE AND OVERHEAT, DISCOVERED EXHAUST LEAK ONLY AFTER DEVELOPING SYMPTOMS OF CARBON MONOXIDE POISONING. EVEN AFTER ALL OF THAT, THE VEHICLE STILL SOUNDS AWFUL AND HAS SERIOUS PERFORMANCE ISSUES. I FULLY EXPECT THAT THE ENGINE WILL BE TOAST ANY DAY, AND I STILL HAVE ALMOST THREE YEARS WORTH OF PAYMENTS LEFT ON IT.

Mileage: 151,000

20210207AIR BAGS

MY AIRBAG LIGHT CAME ON A FEW WEEKS AGO AND HASN'T STOPPED GOING ON AND OFF IT MAKES THAT ANNOYING SOUND THE WHOLE TRIP EVERY TIME I DRIVE, THE HEAT WON'T CUT ON IT BLOWS COLD AIR I'VE HAD IT LOOKED AT AND REPAIRED ALLEGEDLY BUT IT STILL WON'T BLOW HOT AIR, THE CAR KEEPS STALLING AND IT HAS COMPLETELY SHUT OFF ON ME 3 TIMES WHILE I HAVE BEEN DRIVING ONCE ON A BUSY FREEWAY I WAS LUCKILY BY GRACE OF GOD ABLE TO TURN THE WHEEL OFF TO THE SIDE OF THE ROAD BEFORE IT LOCKED I HAVE A 2 YEAR OLD DAUGHTER AND I'M CURRENTLY PREGNANT THIS IS INSANE AND NOBODY CAN TELL ME WHAT'S WRONG WITH IT OR HOW TO FIX ANY OF THESE PROBLEMS I GOT A LOAN FOR THIS CAR SO NOW I'M STUCK WITH THIS DEATH TRAP, AND NOW I'M SEEING ALL THESE COMPLAINTS ABOUT THE SAME THING I'M BAFFLED BY THE NEGLECT AND LACK OF CONCERN OR CARE FOR CUSTOMERS AND THERE FAMILIES WHO RIDE IN THEIR VEHICLES SAFETY, I WOULD THINK IT WOULD BE A NO BRAINER TO RECALL THE WHOLE CAR IF YOU CAN'T FIX THE SAFETY CONCERNS OR DON'T HAVE A SOLUTION, I

Mileage: 123,439

20210207ELECTRICAL SYSTEM

MY AIRBAG LIGHT CAME ON A FEW WEEKS AGO AND HASN'T STOPPED GOING ON AND OFF IT MAKES THAT ANNOYING SOUND THE WHOLE TRIP EVERY TIME I DRIVE, THE HEAT WON'T CUT ON IT BLOWS COLD AIR I'VE HAD IT LOOKED AT AND REPAIRED ALLEGEDLY BUT IT STILL WON'T BLOW HOT AIR, THE CAR KEEPS STALLING AND IT HAS COMPLETELY SHUT OFF ON ME 3 TIMES WHILE I HAVE BEEN DRIVING ONCE ON A BUSY FREEWAY I WAS LUCKILY BY GRACE OF GOD ABLE TO TURN THE WHEEL OFF TO THE SIDE OF THE ROAD BEFORE IT LOCKED I HAVE A 2 YEAR OLD DAUGHTER AND I'M CURRENTLY PREGNANT THIS IS INSANE AND NOBODY CAN TELL ME WHAT'S WRONG WITH IT OR HOW TO FIX ANY OF THESE PROBLEMS I GOT A LOAN FOR THIS CAR SO NOW I'M STUCK WITH THIS DEATH TRAP, AND NOW I'M SEEING ALL THESE COMPLAINTS ABOUT THE SAME THING I'M BAFFLED BY THE NEGLECT AND LACK OF CONCERN OR CARE FOR CUSTOMERS AND THERE FAMILIES WHO RIDE IN THEIR VEHICLES SAFETY, I WOULD THINK IT WOULD BE A NO BRAINER TO RECALL THE WHOLE CAR IF YOU CAN'T FIX THE SAFETY CONCERNS OR DON'T HAVE A SOLUTION, I

Mileage: 123,439

Compare 2011JEEPLIBERTY to Similar Vehicles

NHTSA Investigations

Frequently Asked Questions

How many complaints does the 2011 JEEP LIBERTY have?
The 2011 JEEP LIBERTY has 240 NHTSA complaints, 26 crashes, 4 fires, 31 injuries, and 0 deaths reported.
What is the safety rating for the 2011 JEEP LIBERTY?
The 2011 JEEP LIBERTY received an overall NHTSA safety rating of Not Rated/5, front crash rating of Not Rated/5, side crash rating of Not Rated/5, and rollover rating of 3/5.
Are there any recalls for the 2011 JEEP LIBERTY?
Yes, the 2011 JEEP LIBERTY has 3 recall(s). The most common affected component is SEATS:FRONT ASSEMBLY:HEAD RESTRAINT. Recalls are issued by NHTSA and manufacturers must provide a free remedy.
What are the most common problems with the 2011 JEEP LIBERTY?
The most-complained component for the 2011 JEEP LIBERTY is ELECTRICAL SYSTEM with 41 complaints. Other frequently reported areas include AIR BAGS and FUEL/PROPULSION SYSTEM.
Is the 2011 JEEP LIBERTY safe to buy?
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. The 2011 JEEP LIBERTY has an NHTSA safety rating of Not Rated/5. Compare with other model years using the links above.
Where does this data come from?
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.

Vehicle Safety Guides

Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.