Total Complaints
1729 filings
JEEP LIBERTY · model year
1729 NHTSA complaints, 181 crash reports, and 13 active recalls for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2003JEEPLIBERTY carries 1729 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 181 crashes, 13 fires, 232 injuries, and 3 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2003 LIBERTY is air bags with 364 filings, followed by suspension:front:control arm:lower ball joint (271) and suspension (105). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 13 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 5 investigation files overlapping the 2003 LIBERTY. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
1729 filings
Crashes Reported
181 reports
Source
NHTSA ODI
Federal complaints database
Above median complaint volume — review patterns below.
| Component | Count |
|---|---|
| AIR BAGS | 364 |
| SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT | 271 |
| SUSPENSION | 105 |
| FUEL SYSTEM, GASOLINE | 85 |
| FUEL/PROPULSION SYSTEM | 83 |
| VISIBILITY:POWER WINDOW DEVICES AND CONTROLS | 65 |
| ELECTRICAL SYSTEM | 63 |
| STRUCTURE | 62 |
| STRUCTURE:BODY | 43 |
| SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT | 42 |
| STEERING | 39 |
| EXTERIOR LIGHTING | 31 |
| SUSPENSION:FRONT | 30 |
| UNKNOWN OR OTHER | 28 |
| POWER TRAIN:AUTOMATIC TRANSMISSION | 27 |
AIR BAGS:FRONTAL
Chrysler (FCA US LLC) is recalling certain model year 2002-2003 Jeep Liberty vehicles manufactured January 9, 2001, to March 28, 2003, 2002-2004 Jeep Grand Cherokee vehicles manufactured February 13, 2001, to May 23 2003, and 2003-2004 Dodge Viper vehicles manufactured November 1, 2001, to June 30,
EXTERIOR LIGHTING
CERTAIN CK MOTORSPORTS COMBINATION HEADLIGHTS, CLEAR CORNER, BUMPER, AND SIDE MARKER LIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON THE PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO.
EXTERIOR LIGHTING
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE D
SUSPENSION:FRONT:HUB
Timken is recalling certain non-formed, front wheel hubs, part number HA599467, which were sold to retail and automotive distributors in the automobile aftermarket as front wheel hub replacements designed only for use on certain 2002 through 2005, 4X4, non-ABS, Jeep Liberty vehicles. These front wh
AIR BAGS:SIDE/WINDOW
Chrysler (FCA US LLC) is recalling certain model year 2003 Jeep Liberty vehicles manufactured March 29, 2003, to July 3, 2003, and 2004 Jeep Grand Cherokee vehicles manufactured May 27, 2003, to May 20, 2004. Due to electrical noise beyond the tolerance of the air bag electronic control module (ECM
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
Chrysler Group LLC (Chrysler) is recalling certain model year 1993-1998 Jeep Grand Cherokee and 2002-2007 Jeep Liberty vehicles. The fuel tanks in these vehicles are at risk of failure and leakage in certain rear impacts.
SUSPENSION
ROCK KRAWLER IS RECALLING 44 PERFORMANCE SUSPENSION SYSTEMS SOLD AS AFTERMARKET EQUIPMENT FOR USE ON THE VEHICLE LISTED ABOVE. THESE SUSPENSION SYSTEMS WERE PRODUCED WITH GRADE 2 CARRIAGE BOLTS INSTEAD OF THE PROPER GRADE 5 CARRIAGE BOLTS. THE IMPROPER GRADE 2 CARRIAGE BOLTS COULD EXPERIENCE A LOS
EXTERIOR LIGHTING
CERTAIN AJ MOTORSPORT COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIAT
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
ON CERTAIN SPORT UTILITY VEHICLES, THE LOWER CONTROL ARM BALL JOINTS CAN EXPERIENCE A LOSS OF LUBRICATION THAT CAN LEAD TO CORROSION, ACCELERATED WEAR, AND POSSIBLE SEPARATION FROM THE STEERING KNUCKLE.
SUSPENSION:FRONT:CONTROL ARM
CHRYSLER IS RECALLING 42,469 MY 2002-2003 JEEP LIBERTY VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN SALT BELT STATES OF CONNECTICUT, DELAWARE, IOWA, ILLINOIS, INDIANA, KENTUCKY, MASSACHUSETTS, MAINE, MARYLAND, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSY
AIR BAGS
Chrysler is recalling certain model year 2002 and 2003 Jeep Liberty vehicles manufactured January 9, 2001, through March 28, 2003, and 2002 through 2004 Jeep Grand Cherokee vehicles manufactured February 13, 2001, through May 23, 2003. A component in the air bag control module may fail causing the f
EXTERIOR LIGHTING
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
ON CERTAIN TRUCKS, THE CONSTANT TENSION FRONT LOWER BALL JOINTS MAY EXPERIENCE CONTAMINATION. IF THE VEHICLE IS OPERATED FOR AN EXTENDED PERIOD WITH THIS CONDITION, THE BALL JOINT MAY EVENTUALLY EXPERIENCE WEAR AND LOOSENESS.
Tire blow out
The contact owns a 2003 Jeep Liberty. The contact received notification of NHTSA Campaign Number: 15V046000 (Air Bags). The contact stated that while parked in a structure, the air bags inadvertently deployed. The vehicle was not occupied at the time. No injuries were reported. The vehicle was towed to the dealer but was not diagnosed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 58,000.
Mileage: 58,000
I PURCHASED THIS JEEP 2 YRS AGO. DIDN'T KNOW ABOUT ISSUES WITH THE EMERGENCY BRAKES. I USED THE EMERGENCY BRAKE THE OTHER DAY AND THE JEEP KEPT ROLLING AND I WAS PARKED ON A LOW INCLINE HILL AND IT WOULD NOT STOP. I WENT ONLINE AND SAW THIS WAS A MAJOR ISSUE. CONTACTED CHRYLSER THEY SAID THEY ONLY WORK ON 2010 MODELS. THIS IS A MAJOR PROBLEM AND I'M SURE THEY ARE OTHER OLDER MODELS WITH SAME ISSUE. HOW CAN A SO CALLED REPUTABLE COMPANY NOT TAKE CARE OF THEIR ISSUE NO MATTER HOW OLD MODEL IS. THEY CLAIM BRAKES ARE SELF-ADJUSTING NO SO.
The contact owns a 2003 Jeep Liberty. The contact stated that moments after exiting the freeway, the front end of the vehicle began to shake and vibrate. While driving approximately 5 MPH, there was an abnormal banging sound coming from the front of the vehicle. The contact stated that suddenly the wheels would not turn, and the vehicle became undrivable. The vehicle was towed to the residence and later examined by an independent mechanic who diagnosed that the driver's side ball joint arm had fractured. The independent mechanic replaced the driver's side ball joint assembly and the lower control arm, and the vehicle was repaired. The manufacturer was notified of the failure, but no assistance was provided. The local dealer was not contacted. The failure mileage was 189,000.
Mileage: 189,000
9/18/2023 I had an incident I thought something got behind brake pedal and kept me from pushing the brakes. When I drove it home. Going down the interstate I hit the gas get to speed limit. 3 times the vehicle kept speeding up hitting 80 and still wanting to climb.when I hit breaks hit was hard to press worse then hitting non power breaks and then I forced on the brakes and the vehicle started shaking. And took lot of effort to slow down. This vehicle doesn't have cruise control. Have had cliche with lights radio tac speed air while driving. Non of the air bags went off I checked recall was January to March this jeep was manufactured 12 2
9/18/2023 I had an incident I thought something got behind brake pedal and kept me from pushing the brakes. When I drove it home. Going down the interstate I hit the gas get to speed limit. 3 times the vehicle kept speeding up hitting 80 and still wanting to climb.when I hit breaks hit was hard to press worse then hitting non power breaks and then I forced on the brakes and the vehicle started shaking. And took lot of effort to slow down. This vehicle doesn't have cruise control. Have had cliche with lights radio tac speed air while driving. Non of the air bags went off I checked recall was January to March this jeep was manufactured 12 2
The contact owns a 2003 Jeep Liberty. The contact stated that while driving 30â35 MPH, the driver's and passenger's side air bags inadvertently deployed but then immediately deflated. No warning light was illuminated. There was no impact to the vehicle that could have caused the air bags to deploy. The air bags deployment caused damage to the dashboard. There was dust coming from the air bags which got into the contact and his passenger's eyes; however, no medical attention was received. The contact restarted the vehicle and drove to his residence. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but provided no assistance due to the age of the vehicle. The failure mileage was approximately 71,000.
Mileage: 71,000
Fuel pump seems to be leaking. But Iâm insure
The contact owns a 2003 Jeep Liberty. The contact stated while her boyfriend was driving approximately 35 MPH, the front passengerâs side wheel stopped while the front driverâs, the rear driverâs and passenger wheels continued turning. As a result, the vehicle stalled; however, the engine remained revving. No warning lights were illuminated. The vehicle was towed to the residence and then towed to the dealer where the vehicle remained. The vehicle had not yet been diagnosed or repaired. The contact stated that the manufacturer was notified of the failure and the contact was informed of the NHTSA Campaign Numbers: 03V460000 (Suspension), 09V119000 (Suspension) and 06V288000 (Suspension). The contact was then informed that the vehicle was not covered under recall or warranty. The failure mileage was approximately 300,000.
Mileage: 300,000
The contact owns a owns 2003 Jeep Liberty. The contact stated while driving at approximately 40 MPH there was an abnormal noise like squeaking or chirping coming from both front wheel wells. The contact stated no warning light was illuminated. The contact had taken the vehicle to an independent mechanic where it was diagnosed and determined that the front lower ball joints needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The contact had stated that he related the failure to NHTSA Campaign Number: 06V288000 (Suspension) completed in November 2006 on his vehicle. The contact felt that the repair parts for the recall were the same sourced OEM parts and that was why the ball joints failed. The failure mileage was approximately 124,000.
Mileage: 124,000
MISFIRERS REPLACED ENGINE ONE YEAR LATER SAME PROBLEM MISFIRES TOOK TO MECHANIC REPLACED SPARK PLUGS AND COILS . DROVE 30 MILE. S CHECK ENGINE LIGHT FLASHING, PULLED OVER TURNED ENGINE OFF.CHECK ENGINE LIGHT WENT SOLID FOR ANOTHER 10 MILES CHECK ENGINE LIGHT STARTED FLASHING AGAIN. I HAD TO PULL OVER 30 TIMES TO MAKE IT HOME. TOOK BACK TO MECHANIC REPLACED FUEL PUMP. STILL MISFIRE. THERE IS A SERIOUS PROBLEM WITH JEEPS . PLEASE RECALL .I HAVE PAIDED SO MUCH MONEY IN REPAIRS. STILL NOT FIXED.
MISFIRERS REPLACED ENGINE ONE YEAR LATER SAME PROBLEM MISFIRES TOOK TO MECHANIC REPLACED SPARK PLUGS AND COILS . DROVE 30 MILE. S CHECK ENGINE LIGHT FLASHING, PULLED OVER TURNED ENGINE OFF.CHECK ENGINE LIGHT WENT SOLID FOR ANOTHER 10 MILES CHECK ENGINE LIGHT STARTED FLASHING AGAIN. I HAD TO PULL OVER 30 TIMES TO MAKE IT HOME. TOOK BACK TO MECHANIC REPLACED FUEL PUMP. STILL MISFIRE. THERE IS A SERIOUS PROBLEM WITH JEEPS . PLEASE RECALL .I HAVE PAIDED SO MUCH MONEY IN REPAIRS. STILL NOT FIXED.
MISFIRERS REPLACED ENGINE ONE YEAR LATER SAME PROBLEM MISFIRES TOOK TO MECHANIC REPLACED SPARK PLUGS AND COILS . DROVE 30 MILE. S CHECK ENGINE LIGHT FLASHING, PULLED OVER TURNED ENGINE OFF.CHECK ENGINE LIGHT WENT SOLID FOR ANOTHER 10 MILES CHECK ENGINE LIGHT STARTED FLASHING AGAIN. I HAD TO PULL OVER 30 TIMES TO MAKE IT HOME. TOOK BACK TO MECHANIC REPLACED FUEL PUMP. STILL MISFIRE. THERE IS A SERIOUS PROBLEM WITH JEEPS . PLEASE RECALL .I HAVE PAIDED SO MUCH MONEY IN REPAIRS. STILL NOT FIXED.
The contact owned a 2003 Jeep Liberty. The contact stated that his mother-in-law was exiting the highway when she struck a curb causing the front passenger side tire to blow out. The contact lost control, the vehicle was spinning, struck two utility poles where the vehicle came to a stop. The driver was declared deceased on the scene. The front passenger sustained minor injuries and was transported to the hospital for medical attention. The air bags did not deploy. A police report was filed. The vehicle was deemed a total loss. The manufacturer was not notified of the failure. The failure mileage was unknown.
The ball joint and cv axle broke making me wreck. I had no control of the steering.
The ball joint and cv axle broke making me wreck. I had no control of the steering.
The ball joint and cv axle broke making me wreck. I had no control of the steering.
Air Bag Warning Light comes on from time to time. I wonder if the Air Bag System is working properly. Almost every other Jeep Liberty before and after my VIN number was recalled, just not a very small group of vehicles my Jeep is in.
The air bags didn't deploy at all. I slide on an icy bridge at 35 mph and slammed into the concrete bridge barrier. None of the airbags deployed. The Jeep was put on a scope 2 1/2 weeks before the accident with no codes read. I have severe whip lash and muscle strains in my back, neck, shoulders, and arms from the impact. I could have died. No, the problem wasn't reproduced or confirmed. The police have looked at and insurance company will be looking at the vehicle. There were no warnings at any kind prior to the failure.
The contact's husband owns a 2003 Jeep Liberty. The contact stated while driving 35 MPH, the front driver's side suspension of the vehicle inadvertently lowered, and the tire became flat. The contact veered to the side of the road. The vehicle was towed to an independent mechanic where it was diagnosed that the front driver's side lower ball joint had fractured and needed to be replaced. The contact associated the failure with NHTSA Campaign Number: 06V288000 (Suspension). The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 75,000.
Mileage: 75,000
Occupant Restraint Controller Failure
UPPER BALL JOINT SEPARATION
FRONT SUSPENSION BALL JOINT SEPARATION
FRONT SUSPENSION BALL JOINT SEPARATION
FRONT SEAT BELT BUCKLE MALFUNCTION
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.