Total Complaints
101 filings
JEEP LAREDO · model year
101 NHTSA complaints, 7 crash reports for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2002JEEPLAREDO carries 101 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 7 crashes, 2 fires, 4 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2002 LAREDO is service brakes, hydraulic:foundation components:disc:rotor with 15 filings, followed by air bags (9) and visibility:power window devices and controls (6). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.
NHTSA currently has 29 investigation files overlapping the 2002 LAREDO, and 3 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
101 filings
Crashes Reported
7 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR | 15 |
| AIR BAGS | 9 |
| VISIBILITY:POWER WINDOW DEVICES AND CONTROLS | 6 |
| VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM | 6 |
| ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN | 5 |
| SEATS | 5 |
| ELECTRICAL SYSTEM | 4 |
| VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR | 4 |
| SERVICE BRAKES, HYDRAULIC | 3 |
| SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS | 3 |
| EXTERIOR LIGHTING | 3 |
| SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM | 2 |
| SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP | 2 |
| SERVICE BRAKES, AIR:DISC:ROTOR | 2 |
| ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY | 2 |
HAS NEVER BEEN SUBJECTED TO AIR BAG RECALL. AIR BAG WARNING LIGHT ON DASH BOARD IS ON. I AM CONSIDERING BUYING THIS JEEP, LAREDO, 2002, TODAY!
THE ALERT FOR THE TURN SIGNAL STAYS ON WHEN I TURN MY HEADLIGHTS ON. THE TAIL LIGHTS DON'T WORK PROPERLY, AND THE REVERSE LIGHTS DO NOT WORK AT ALL. I HAVE SEEN THIS ON THE SAME MODEL JEEP GRAND CHEROKEE LAREDO'S ON THE ROAD AT NIGHT.
Mileage: 140,000
TL* THE CONTACT OWNS A 2002 JEEP LAREDO. WHILE DRIVING 20 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS PULLED OVER TO A SHOULDER LANE WHERE THE VEHICLE WAS ABLE TO RESTART. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT SEVERAL COMPONENTS OF THE ENGINE HAD BEEN REPLACED, BUT THE FAILURE PERSISTED. THE MANUFACTURER STATED THAT THERE WERE NO RECALLS FOR THE VEHICLE. THE CONTACT DID NOT FILE A COMPLAINT WITH THE MANUFACTURER. THE FAILURE MILEAGE WAS APPROXIMATELY 94,946.
Mileage: 94,946
TL* TAKATA RECALL. THE CONTACT OWNS A 2002 JEEP LAREDO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2002 JEEP LAREDO. THE CONTACT STATED THAT THE VEHICLE INDEPENDENTLY SHIFTED GEARS WITHOUT WARNING. THE CONTACT SECURED THE VEHICLE IN PARK WHILE EXITING, BUT IT BEGAN TO ROLL AWAY. THE CONTACT WAS ABLE TO RE-ENTER THE VEHICLE AND SECURE THE TRANSMISSION IN PARK, BUT THE VEHICLE KEPT ROLLING. THE CONTACT HAD TO UTILIZE THE EMERGENCY BRAKE AND GET HELP FROM SOMEONE TO PUSH THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 182,378.
Mileage: 182,378
TL* THE CONTACT OWNS A 2002 JEEP LAREDO. WHILE DRIVING AT 30 MPH, THE PASSENGER SIDE AIR BAG ERUPTED. THERE WERE NO INJURIES. THE IMPACT CRACKED THE WINDSHIELD AND THE DASHBOARD WAS FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN.
TL* THE CONTACT OWNS A 2002 JEEP LAREDO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY INFORMED THERE WOULD BE A CHARGE TO INSPECT THE VEHICLE EVEN THOUGH THERE WAS A RECALL. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
AIR BAG LIGHT AND SIGNAL GOES ON EVERY THIRTY SECONDS. CONCERNED THAT EITHER THE AIRBAG WILL DEPLOY WITHOUT IMPACT OR MAY NOT DEPLOY WHEN REQUIRED. I BROUGHT INTO DEALER ND THEY INDICATED A PRT CLOCK SPRING ' NEEDED REPLACEMENT TO MAKE SURE AIR BAG WAS FUNCTIONING CORRECTLY. THIS IS A SAFETY ISSUE NOTICED ON SOME OTHER CHRYSLER PRODUCTS. THERE IS NO RECALL NOTICE ON THIS MODEL ALTHOUGH THERE IS ON OTHER CHRYSLER VANS. *TR
Mileage: 130,000
I RECEIVED SAFETY RECALL NOTICE M35/NHTSA 12V-527. UPON CONTACTING DEALER I LEARNED THEY WILL REQUIRE MY CAR FOR 4 TO 6 HOURS, AND THEY DO NOT OFFER LOANER CARS, WHICH WILL REQUIRE MY RENTING A CAR. I AM ON LIMITED INCOME AND CANNOT RENT A CAR FOR 6 HOURS. DO I HAVE ANY OTHER OPTIONS, BUT TO DO NOTHING? *TR
TL* THE CONTACT OWNS A 2002 JEEP LAREDO. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT AIR BAG WARNING LIGHT WAS ILLUMINATED AND THE DEALER ADVISED THE CONTACT THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE.
MY AIRBAG LIGHT CAME ON AFTER A SERIES OF BEEPS WHILE DRIVING IN MY 2002 JEEP CHEROKEE LAREDO. I TOOK IT TO MY MECHANIC THAT HOOKED IT UP TO A MACHINE AND IT WAS DETERMINED MY AIRBAGS ARE NOT FUNCTIONING. I RECEIVED A RECALL NOTICE SHORTLY AFTER IN THE MAIL STATING THERE WAS AN AIRBAG RECALL ON MY JEEP. THE AIRBAGS HAVE A POTENTIAL TO HAVE AN INADVERTENT AIRBAG DEPLOYMENT. I TOOK IT TO THE JEEP DEALER AND THEY INSPECTED THE PROBLEM AND STATED THAT IT WAS A PROBLEM UNDER THE RECALL, STATED MY AIRBAGS ARE NOT FUNCTIONING AND UNPLUGGED MY AIRBAG SO THAT THERE WOULD BE NO CHANCE OF A INADVERTENT DEPLOYMENT ON ME WHILE DRIVING. THIS WAS SAFER THAN DRIVING WITHOUT AIRBAG PROTECTION, I WAS INSURED I WOULD GET THE AIRBAGS TAKEN CARE OF AS SOON AS PARTS WERE AVAILABLE. I HAVE CALLED THE JEEP RECALL DEPARTMENT AND HAVE BEEN TOLD TWICE I WAS MOVED TO THE TOP OF THE LIST AND WOULD GET A CALL AS SOON AS PARTS ARE AVAILABLE. IT IS NOW 9 MONTHS LATER AND I AM STILL DRIVING AROUND WITHOUT AIRBAGS. I
Mileage: 80,000
TL* THE CONTACT OWNS A 2002 JEEP LAREDO. THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH AND NOTICED THAT THE ENTIRE INSTRUMENT WOULD NOT OPERATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO STATED THAT THERE WAS AN ELECTRICAL CIRCUIT SHORTAGE. THE BRAKE SENSOR WAS REPLACED AND AFTER THE REPAIR WAS PERFORMED, AN UNKNOWN WARNING INDICATOR BEGAN TO ILLUMINATE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 126,000.
Mileage: 126,000
DRIVER SEAT MADE SLIGHT BUMPING NOISE WHEN MOVING SEAT BACK AND FORTH ON A DAILY BASIS FOR ABOUT A MONTH. I WAS THEN INVOLVED IN A VERY LOW IMPACT ACCIDENT WHERE I WAS HIT IN THE RIGHT FRONT OF MY VEHICLE. AT IMPACT OF COLLISION THE DRIVERS SEAT COMPLETELY SHEARED OFF OF THE BRACKET. THIS SHOULD NEVER HAPPEN! I COULD HAVE BEEN SERIOUSLY INJURED. IM NOW FIGHTING WITH MY INSURANCE COMPANY TO FIX THIS SEAT. THEY ARE STATING THAT IT IS NOT NORMAL FOR A SEAT TO BREAK LIKE THIS FROM A LOW IMPACT COLLISION. APPARENTLY FROM EVERYTHING I HAVE READ ONLINE IT TAKES VERY LITTLE FOR THESE SEATS TO BREAK AND THEY SHOULD HAVE BEEN RECALLED FOR A MAJOR SAFETY ISSUE. *TR
Mileage: 130,000
TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE LAREDO. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE WOULD CONSTANTLY OVERHEAT, CAUSING THE RADIATOR TO FAIL. THE VEHICLE WAS TAKEN THE TO THE DEALER NUMEROUS TIMES FOR THE FAILURE WHERE THE ENGINE WAS REPLACED, TRANSMISSION SEALS AND FLUID WERE REPLACED. THE RADIATOR WAS REPLACED TWICE YET THE REPAIRS DID NOT CORRECT THE FAILURE AND THE ENGINE CONTINUED TO OVERHEAT SPORADICALLY. THE MANUFACTURER WAS CONTACTED BUT OFFERED NO ASSISTANCE TO THE CONTACT. THE FAILURE MILEAGE WAS 141,530 AND THE CURRENT MILEAGE WAS 179,705.
Mileage: 141,530
DRIVER SIDE FRONT SEAT OF MY 2002 JEEP GRAND CHEROKEE LAREDO STARTED OF MAKING A CLICKING NOISE WHEN APPLYING BRAKE OR GAS PEDAL. THEN THE LOWER METAL OF SEAT BOTTOM SNAPPED AND DETACHED CAUSED ME TO FALL INTO THE BACK SEAT WHILE DRIVING, ALMOST CAUSED AN ACCIDENT. LUCKY IM STILL ALIVE. I HAVE SINCE TRIED TO FIND A REPLACEMENT SEAT BUT AM HAVING NO LUCK AND I CANT AFFORD A $700+ BILL TO FIX IT. *TR
Mileage: 132,000
ON MY WAY TO WORK ON MONDAY MORNING AT AROUND 5:15 AM, SMOKE STARTED TO COME OUT FROM MY JEEP'S HOOD ON THE DRIVERS SIDE. I TURNED AROUND AND PROCEED TO HEAD BACK HOME. WITHIN FOUR TO FIVE MINUTES THE SMOKE TURNED INTO FLAMES AND THE FRONT OF THE CAR WAS ON FIRE (ON A LOCAL STREET). I JUMPED OUT FROM CAR AND THEN CALLED THE POLICE. ONCE FIREMEN CAME THEY PUT OUT THE FIRE. THE JEEP IS A TOTAL LOSS. *TR
2002 JEEP GRAND CHEROKEE WITH NO PROBLEMS SUDDENLY BURSTS INTO FLAMES AND BURNS. *TR
Mileage: 119,000
MY 2002 JEEP GRAND CHEROKEE LAREDO HAS POWER WINDOWS AND I HAVE HAD TO REPLACE ALL OF MY WINDOW MOTORS AND OR CABLES AND I AM NOT THE ONLY ONE WITH THE SAME PROBLEM. ONE OF THE WINDOWS I HAVE REPLACED TWICE. THIS IS RIDICULOUS. TODAY WAS THE MOST RECENT DATE BUT THIS HAS ALL HAPPENED IN THE LAST SIX MONTHS. *TR
MY DRIVERS SIDE FRONT SEAT CAME OFF AND FELL INTO THE BACK SEAT. IT IS HANGING LOOSE. I READ ON THE INTERNET CARSURVEY THAT JEEP GRAND CHEROKEE'S OF ALL YEARS ARE HAVING THIS PROBLEM AND WANT TO KNOW WHY THERE IS NO RECALL. *TR
TL*THE CONTACT OWNS A 2002 JEEP LAREDO. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE DRIVER'S SEAT SUDDENLY SNAPPED AND FELL BACKWARDS. THE CONTACT EXAMINED THE SEAT AND NOTICED THAT THE FRAME SEPARATED. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE FAILURE OCCURRED WITHOUT WARNING. THE CURRENT AND FAILURE MILEAGES WERE 64,250.
Mileage: 64,250
Instrument Panel Cluster (IPC) Failure
Underhood fires
Loss of Motive Power
False overheat leading to loss of motive power
Electronic Parking Brake Water Ingress
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.