Total Complaints
26 filings
JEEP JEEP · model year
26 NHTSA complaints, 2 crash reports for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2000JEEPJEEP carries 26 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 2 crashes, 0 fires, 2 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2000 JEEP is visibility:rear window wiper/washer with 2 filings, followed by service brakes, hydraulic:foundation components (2) and suspension:rear (2). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.
NHTSA currently has 9 investigation files overlapping the 2000 JEEP, and 1 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
26 filings
Crashes Reported
2 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| VISIBILITY:REAR WINDOW WIPER/WASHER | 2 |
| SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS | 2 |
| SUSPENSION:REAR | 2 |
| POWER TRAIN:MANUAL TRANSMISSION | 2 |
| ENGINE AND ENGINE COOLING | 2 |
| FUEL SYSTEM, GASOLINE | 2 |
| SERVICE BRAKES, HYDRAULIC | 2 |
| UNKNOWN OR OTHER | 2 |
| POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT | 1 |
| SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR | 1 |
| POWER TRAIN:AUTOMATIC TRANSMISSION | 1 |
| VISIBILITY:POWER WINDOW DEVICES AND CONTROLS | 1 |
| VEHICLE SPEED CONTROL | 1 |
| AIR BAGS | 1 |
| SEAT BELTS:REAR/OTHER | 1 |
EVERY TIME IT RAINS THE DRIVERS FLOOR IS FLOODED. I HAVE HAD THE VEHICLE IN 3 TIMES FOR THIS.
Mileage: 8,000
WAS SWERVING WILL DRIVING MY 2000 JEEP WRANGLER, FOUND OUT THE FRAME WAS ALMOST RUSTED THROUGH, BACK NEAR THE REAR TIRE. THE JEEP ONLY HAS 120,000 MILES ON IT. THEY ARE MAKING FRAME REPAIR KITS EVERY WHERE, CAUSE THIS IS SUCH A BIG PROBLEM. THERE ARE HOLES EVERY WHERE IN THE FRAME, BUT NO DRAIN HOLES IN THE BOTTOM.
Mileage: 120,000
MY HUSBAND AND I PURCHASED A USED 2000 JEEP GRAND CHEROKEE ABOUT A YEAR AND A HALF AGO AND WE HAVE HAD PROBLEMS EVER SINCE! OUR MAIN PROBLEMS ARE WITH THE BRAKES, ROTORS, CALIPERS. THE LEFT TIRE GETS EXTREMELY HOT AND THERE IS A BURNING SMELL. WE JUST RECENTLY HAD NEW BRAKES PADS AND ROTORS PUT IN AND NOW ARE HAVING THEM LOOK AT THE CALIPERS. THIS IS OUR SECOND TIME TO THE SHOP. WE ARE ALSO HAVING PROBLEMS WITH THE AIR CONDITIONING SYSTEM - IT WORKS OKAY, BUT IS MAKING THE ENGINE RUN SLUGGISH WHEN THE AIR IS ON. WE ARE ALSO HAVING PROBLEMS WITH THE AUTO LOCKS - GRINDING NOISE - HAD TO TURN THE HORN OFF OR WOULDN'T WORK. IT'S JUST BEEN PROBLEM AFTER PROBLEM. I'M AFRAID TO DRIVE MY JEEP FOR LONG DISTANCES WHICH IS EXACTLY WHAT I GOT IT FOR! I'M AFRAID TO DRIVE IT BECAUSE I AM WORRIED ABOUT THE SAFETY - ABOUT THE BRAKES GOING OUT! *TR
Mileage: 106,000
MY HUSBAND AND I PURCHASED A USED 2000 JEEP GRAND CHEROKEE ABOUT A YEAR AND A HALF AGO AND WE HAVE HAD PROBLEMS EVER SINCE! OUR MAIN PROBLEMS ARE WITH THE BRAKES, ROTORS, CALIPERS. THE LEFT TIRE GETS EXTREMELY HOT AND THERE IS A BURNING SMELL. WE JUST RECENTLY HAD NEW BRAKES PADS AND ROTORS PUT IN AND NOW ARE HAVING THEM LOOK AT THE CALIPERS. THIS IS OUR SECOND TIME TO THE SHOP. WE ARE ALSO HAVING PROBLEMS WITH THE AIR CONDITIONING SYSTEM - IT WORKS OKAY, BUT IS MAKING THE ENGINE RUN SLUGGISH WHEN THE AIR IS ON. WE ARE ALSO HAVING PROBLEMS WITH THE AUTO LOCKS - GRINDING NOISE - HAD TO TURN THE HORN OFF OR WOULDN'T WORK. IT'S JUST BEEN PROBLEM AFTER PROBLEM. I'M AFRAID TO DRIVE MY JEEP FOR LONG DISTANCES WHICH IS EXACTLY WHAT I GOT IT FOR! I'M AFRAID TO DRIVE IT BECAUSE I AM WORRIED ABOUT THE SAFETY - ABOUT THE BRAKES GOING OUT! *TR
Mileage: 106,000
DUAL CLIMATE CONTROL ON 2000 JEEP GRAND CHEROKEE. BLEND DOOR FAILURE. *TR
Mileage: 135,000
THE TAIL LIGHT ON MY SUV 2000 JEEP GRAND CHEROKEE HAS FAILED TWICE. I FIRST NOTICED THE FAILURE SHORTLY PRIOR TO A CAR ACCIDENT IN EARLY 2006. WHEN I BROUGHT MY VEHICLE TO THE REPAIR PLACE FOR DAMAGES FROM THE ACCIDENT, I ALSO PAID OUT OF POCKET TO HAVE THE TAIL LIGHT ISSUE FIXED. THE BACK TAIL LIGHT,ON THE PASSENGER SIDE, WOULD EITHER BE FAINTLY LIT OR NOT LIGHT AT ALL WHEN I APPLIED THE BRAKE PEDAL. THE CAR REPAIR SHOP RELAXED THE PART NEEDED, WHICH WAS AT THE STEERING WHEEL HEAD LIGHT SWITCH. IT WORKED FINE AFTER THE REPLACEMENT FOR ABOUT 7 MONTHS, BEFORE FAILING AGAIN, WITH THE SAME COMPLAINTS. *JB
Mileage: 130,000
DT*: THE CONTACT STATED THAT BOTH OF THE REAR SEATBELTS FRAYED AWAY TWICE. DURING THE FIRST INCIDENT, THE MECHANIC ACCUSED THE CONTACT OF CUTTING THE SEAT BELTS. HOWEVER, THE SERVICE DEALER MANAGER WHO IS ALSO A FIREMAN CONFIRMED THAT THE CONTACT COULD NOT CUT THE SEAT BELT. FIREMEN HAVE TO USE SPECIAL SCISSORS TO CUT SEAT BELTS IN THEIR JOB FUNCTION. THE ORIGINAL SEATBELTS WERE REPLACED BY THE SERVICE DEALER AT NO COST AFTER CONTINUAL DEBATE. THE REAR SEATBELTS HAVE FRAYED AWAY AGAIN. THE SERVICE MANAGER ALERTED THE CONTACT THAT THE REPAIRS COULD ONLY BE PERFORMED IF APPROVAL WAS GAINED FROM CHRYSLER BUT CHRYSLER DECLINED. BOTH DEALER AND MANUFACTURER REFUSED TO REPAIR THE SEAT BELT WITHOUT COST. THE VEHICLE WILL NOT PASS INSPECTION DUE TO THE DEFECTIVE SEATBELTS.
Mileage: 68,000
DT: JEEP CHEROKEE, HAD A HEAD-ON COLLISION ALMOST DEAD-CENTER, AND A POLICE CAR HITVEHICLE'S RIGHT SIDE, THEN, IT HIT THE RIGHT SIDE. UPON IMPACT, NEITHER AIR BAG DEPLOYED, DRIVER'S SEAT BELT CAME UNDONE, AND THE BUMPER, GRILL, AND FOG LIGHTS FELL OFF. CONSUMER SUSTAINED M NOSE, EARDRUM, KNEE, EYESIGHT AND BACK INJURIES . TALKED TO THE MANUFACTURER, AND THEY WILL NOT TAKE RESPONSIBILITY FOR THE AIR BAGS NOT DEPLOYING, THERE WAS A RECALL FOR AIR BAGS. *AK
Mileage: 74,000
DT: LAST YEAR THE PROBLEM WAS ERRATIC, BUT THIS YEAR I CAN NOT OPEN THE PASSENGER'S ELECTRIC WINDOWS WITH THE PASSENGER'S CONTROLS ONLY WITH THE DRIVER'S CONTROLS. *TT *NM
Mileage: 47,000
DT: CONSUMER WAS WORKING ON THE VEHICLE, AND SPRAYED THE CARBURETOR WHEN THE CAR LUNGED FORWARD PINNING CONSUMER BETWEEN A WIRED SHELF AND FREEZER WHICH STOPPED THE JEEP BUT WAS DESTROYED. *TT *EH
Mileage: 108,000
THE CONSUMER BELIEVED THE TRANSMISSION WAS SLIPPING. WHEN DRIVING ONE OR TWO MILES THERE WAS NO POWER. THE FIRST START, WHEN IT IS PUT IN REVERSE, THERE IS A BIG SOUND. THIS HAPPENS EARLY IN THE MORNING OR WHEN THE ENGINE IS COLD. ONLY HAS 29,000 MILES ON THE CAR.
Mileage: 29,000
VEHICLE PURCHASED ON 3/26/00. CURRENTLY MILEAGE UNDER 30,000 MILES. BEEN EXPERIENCING FAILURE WITH ROTOR SINCE THE FIRST YEAR OF PURCHASE OF THE NEW VEHICLE WHICH VIBRATED VIOLENTLY WHEN STEPPING ON BRAKES OVER 20 MILES PER HOUR. BELOW ARE THE DATES REQUIRING SERVICE AND/OR REPLACEMENT OF ROTOR. 2/29/2000, 5/31/2001, 0/24/2001, 06/06/2002, 05/07/2003, 1/24/2003, 5/17/2004 04/04/2005. ACCORDING TO THE NHSTA DATA BASE, THERE ARE 217 COMPLAINTS ON THE ROTOR POSSIBLE DEFECT ON THIS MODEL. ITS NOT REASONABLE FOR A CONSUMER PURCHASING A NEW VEHICLE TO EXPECT REPLACEMENT OF ROTORS ONE AND SOMETIMES TWICE A YEAR. HAVE CONTACTED REGIONAL DIVISION OF CHRYSLER IN THE PAST YEARS, AND HAVE GOTTEN SERVICED. THIS YEAR, WITH THE NEW DIVISION MANAGER THOMAS SMITH, HE STATES THAT HE HAS NOT BEEN AWARE OF THE ANY PAST COMPLAINTS OF THE ROTOR AND THAT IT IS A USER ERROR. IN ADDITION, HE REFUSES TO PROVIDE AN E-MAIL OR MAILING ADDRESS TO DOCUMENT THE INCIDENT. TREMENDOUSLY CONCERNED FOR
THIS IS MY 5TH JEEP, 1ST GRAND CHEROKEE. I RESEARCHED THIS VEHICLE FOR 2 MONTHS BEFORE BUYING. AFTER PURCHASING I NOTICED THE WHINE COMING FROM THE REAR DIFFERENTIAL. I TOOK IT TO AN OIL AND LUBE STORE WHERE THEY EXPLAINED I WAS LUCKY TO HAVE THE SELECT TRAC 4X4 SYSTEM AS THE DIFFERENTIAL OIL IS EXTREMELY EXPENSIVE FOR THE QUADRA DRIVE SYSTEM. AFTER REPLACING THE LUBE IN THE REAR DIFFERENTIAL THE WHINE WENT AWAY. *NM
THE DRIVER ATTEMPTED TO BRAKE BUT THE BRAKE PEDAL VIBRATED AND THE BRAKES DID NOT RESPOND. *NLM *NLM
Mileage: 40,300
THE WINDSHIELD WIPER BRACKET FAILED AND SCRATCHED THE VEHICLES PAINT. NLM
BRAKES WOULD NOT ENGAGE DURING SLIPPERY CONDITIONS, CONSUMER FEELS THERE IS A MECHANICAL PROBLEM WHICH HAS NOT YET BEEN RESOLVED. *SLC
CONSUMER STATES VEHICLE HAS A REAR END PROBLEM THAT WAS PREVIOUSLY MENTIONED TO THE DEALER, HOWEVER NO REMEDY HAS BEEN MADE.
TRANSMISSION DOES NOT SHIFT AFTER SHIFTING INTO DRIVE UNTIL VEHICLE HAS REACHED 45-50 MPH, CONSUMER STATES THERE ARE ADDITIONAL TRANSMISSION PROBLEMS. *SLC
SOMETHING HAS BEEN LEAKING ONTO CONSUMER'S GARAGE FLOOR, POSSIBLY SOMETHING FROM THE ENGINE. *SLC
CONSUMER STATES GAS MILEAGE HAS GOTTEN WORSE. *SLC
Instrument Panel Cluster (IPC) Failure
Electronic Parking Brake Water Ingress
Frame weld deficiencies
Headliner Fires
Fuel Storage System Crash Related Fires
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.