JEEP JEEP · model year

2000 JEEP JEEP

26 NHTSA complaints, 2 crash reports for this specific cohort.

NHTSA overall rating

Not crash-tested

New Car Assessment Program

The 2000JEEPJEEP carries 26 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 2 crashes, 0 fires, 2 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.

Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2000 JEEP is visibility:rear window wiper/washer with 2 filings, followed by service brakes, hydraulic:foundation components (2) and suspension:rear (2). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.

NHTSA currently has 9 investigation files overlapping the 2000 JEEP, and 1 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.

26
Complaints
2
Crashes
0
Fires
2
Injuries
0
Deaths

Total Complaints

26 filings

Crashes Reported

2 reports

Source

NHTSA ODI

Federal complaints database

Complaints vs. fleet median (215)

At or below the fleet median complaint volume.

Complaints by Component

ComponentCount
VISIBILITY:REAR WINDOW WIPER/WASHER2
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS2
SUSPENSION:REAR2
POWER TRAIN:MANUAL TRANSMISSION2
ENGINE AND ENGINE COOLING2
FUEL SYSTEM, GASOLINE2
SERVICE BRAKES, HYDRAULIC2
UNKNOWN OR OTHER2
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT1
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR1
POWER TRAIN:AUTOMATIC TRANSMISSION1
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS1
VEHICLE SPEED CONTROL1
AIR BAGS1
SEAT BELTS:REAR/OTHER1

Recent Complaints

20180103UNKNOWN OR OTHER

EVERY TIME IT RAINS THE DRIVERS FLOOR IS FLOODED. I HAVE HAD THE VEHICLE IN 3 TIMES FOR THIS.

Mileage: 8,000

20160424UNKNOWN OR OTHER

WAS SWERVING WILL DRIVING MY 2000 JEEP WRANGLER, FOUND OUT THE FRAME WAS ALMOST RUSTED THROUGH, BACK NEAR THE REAR TIRE. THE JEEP ONLY HAS 120,000 MILES ON IT. THEY ARE MAKING FRAME REPAIR KITS EVERY WHERE, CAUSE THIS IS SUCH A BIG PROBLEM. THERE ARE HOLES EVERY WHERE IN THE FRAME, BUT NO DRAIN HOLES IN THE BOTTOM.

Mileage: 120,000

20080721SERVICE BRAKES, HYDRAULIC

MY HUSBAND AND I PURCHASED A USED 2000 JEEP GRAND CHEROKEE ABOUT A YEAR AND A HALF AGO AND WE HAVE HAD PROBLEMS EVER SINCE! OUR MAIN PROBLEMS ARE WITH THE BRAKES, ROTORS, CALIPERS. THE LEFT TIRE GETS EXTREMELY HOT AND THERE IS A BURNING SMELL. WE JUST RECENTLY HAD NEW BRAKES PADS AND ROTORS PUT IN AND NOW ARE HAVING THEM LOOK AT THE CALIPERS. THIS IS OUR SECOND TIME TO THE SHOP. WE ARE ALSO HAVING PROBLEMS WITH THE AIR CONDITIONING SYSTEM - IT WORKS OKAY, BUT IS MAKING THE ENGINE RUN SLUGGISH WHEN THE AIR IS ON. WE ARE ALSO HAVING PROBLEMS WITH THE AUTO LOCKS - GRINDING NOISE - HAD TO TURN THE HORN OFF OR WOULDN'T WORK. IT'S JUST BEEN PROBLEM AFTER PROBLEM. I'M AFRAID TO DRIVE MY JEEP FOR LONG DISTANCES WHICH IS EXACTLY WHAT I GOT IT FOR! I'M AFRAID TO DRIVE IT BECAUSE I AM WORRIED ABOUT THE SAFETY - ABOUT THE BRAKES GOING OUT! *TR

Mileage: 106,000

20080721ENGINE AND ENGINE COOLING:COOLING SYSTEM

MY HUSBAND AND I PURCHASED A USED 2000 JEEP GRAND CHEROKEE ABOUT A YEAR AND A HALF AGO AND WE HAVE HAD PROBLEMS EVER SINCE! OUR MAIN PROBLEMS ARE WITH THE BRAKES, ROTORS, CALIPERS. THE LEFT TIRE GETS EXTREMELY HOT AND THERE IS A BURNING SMELL. WE JUST RECENTLY HAD NEW BRAKES PADS AND ROTORS PUT IN AND NOW ARE HAVING THEM LOOK AT THE CALIPERS. THIS IS OUR SECOND TIME TO THE SHOP. WE ARE ALSO HAVING PROBLEMS WITH THE AIR CONDITIONING SYSTEM - IT WORKS OKAY, BUT IS MAKING THE ENGINE RUN SLUGGISH WHEN THE AIR IS ON. WE ARE ALSO HAVING PROBLEMS WITH THE AUTO LOCKS - GRINDING NOISE - HAD TO TURN THE HORN OFF OR WOULDN'T WORK. IT'S JUST BEEN PROBLEM AFTER PROBLEM. I'M AFRAID TO DRIVE MY JEEP FOR LONG DISTANCES WHICH IS EXACTLY WHAT I GOT IT FOR! I'M AFRAID TO DRIVE IT BECAUSE I AM WORRIED ABOUT THE SAFETY - ABOUT THE BRAKES GOING OUT! *TR

Mileage: 106,000

20071203VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL HEATING ELEMENT

DUAL CLIMATE CONTROL ON 2000 JEEP GRAND CHEROKEE. BLEND DOOR FAILURE. *TR

Mileage: 135,000

20070817EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH

THE TAIL LIGHT ON MY SUV 2000 JEEP GRAND CHEROKEE HAS FAILED TWICE. I FIRST NOTICED THE FAILURE SHORTLY PRIOR TO A CAR ACCIDENT IN EARLY 2006. WHEN I BROUGHT MY VEHICLE TO THE REPAIR PLACE FOR DAMAGES FROM THE ACCIDENT, I ALSO PAID OUT OF POCKET TO HAVE THE TAIL LIGHT ISSUE FIXED. THE BACK TAIL LIGHT,ON THE PASSENGER SIDE, WOULD EITHER BE FAINTLY LIT OR NOT LIGHT AT ALL WHEN I APPLIED THE BRAKE PEDAL. THE CAR REPAIR SHOP RELAXED THE PART NEEDED, WHICH WAS AT THE STEERING WHEEL HEAD LIGHT SWITCH. IT WORKED FINE AFTER THE REPLACEMENT FOR ABOUT 7 MONTHS, BEFORE FAILING AGAIN, WITH THE SAME COMPLAINTS. *JB

Mileage: 130,000

20060605SEAT BELTS:REAR/OTHER

DT*: THE CONTACT STATED THAT BOTH OF THE REAR SEATBELTS FRAYED AWAY TWICE. DURING THE FIRST INCIDENT, THE MECHANIC ACCUSED THE CONTACT OF CUTTING THE SEAT BELTS. HOWEVER, THE SERVICE DEALER MANAGER WHO IS ALSO A FIREMAN CONFIRMED THAT THE CONTACT COULD NOT CUT THE SEAT BELT. FIREMEN HAVE TO USE SPECIAL SCISSORS TO CUT SEAT BELTS IN THEIR JOB FUNCTION. THE ORIGINAL SEATBELTS WERE REPLACED BY THE SERVICE DEALER AT NO COST AFTER CONTINUAL DEBATE. THE REAR SEATBELTS HAVE FRAYED AWAY AGAIN. THE SERVICE MANAGER ALERTED THE CONTACT THAT THE REPAIRS COULD ONLY BE PERFORMED IF APPROVAL WAS GAINED FROM CHRYSLER BUT CHRYSLER DECLINED. BOTH DEALER AND MANUFACTURER REFUSED TO REPAIR THE SEAT BELT WITHOUT COST. THE VEHICLE WILL NOT PASS INSPECTION DUE TO THE DEFECTIVE SEATBELTS.

Mileage: 68,000

20050531CrashAIR BAGS

DT: JEEP CHEROKEE, HAD A HEAD-ON COLLISION ALMOST DEAD-CENTER, AND A POLICE CAR HITVEHICLE'S RIGHT SIDE, THEN, IT HIT THE RIGHT SIDE. UPON IMPACT, NEITHER AIR BAG DEPLOYED, DRIVER'S SEAT BELT CAME UNDONE, AND THE BUMPER, GRILL, AND FOG LIGHTS FELL OFF. CONSUMER SUSTAINED M NOSE, EARDRUM, KNEE, EYESIGHT AND BACK INJURIES . TALKED TO THE MANUFACTURER, AND THEY WILL NOT TAKE RESPONSIBILITY FOR THE AIR BAGS NOT DEPLOYING, THERE WAS A RECALL FOR AIR BAGS. *AK

Mileage: 74,000

20050516VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

DT: LAST YEAR THE PROBLEM WAS ERRATIC, BUT THIS YEAR I CAN NOT OPEN THE PASSENGER'S ELECTRIC WINDOWS WITH THE PASSENGER'S CONTROLS ONLY WITH THE DRIVER'S CONTROLS. *TT *NM

Mileage: 47,000

20050516CrashVEHICLE SPEED CONTROL

DT: CONSUMER WAS WORKING ON THE VEHICLE, AND SPRAYED THE CARBURETOR WHEN THE CAR LUNGED FORWARD PINNING CONSUMER BETWEEN A WIRED SHELF AND FREEZER WHICH STOPPED THE JEEP BUT WAS DESTROYED. *TT *EH

Mileage: 108,000

20050502POWER TRAIN:AUTOMATIC TRANSMISSION

THE CONSUMER BELIEVED THE TRANSMISSION WAS SLIPPING. WHEN DRIVING ONE OR TWO MILES THERE WAS NO POWER. THE FIRST START, WHEN IT IS PUT IN REVERSE, THERE IS A BIG SOUND. THIS HAPPENS EARLY IN THE MORNING OR WHEN THE ENGINE IS COLD. ONLY HAS 29,000 MILES ON THE CAR.

Mileage: 29,000

20050426SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR

VEHICLE PURCHASED ON 3/26/00. CURRENTLY MILEAGE UNDER 30,000 MILES. BEEN EXPERIENCING FAILURE WITH ROTOR SINCE THE FIRST YEAR OF PURCHASE OF THE NEW VEHICLE WHICH VIBRATED VIOLENTLY WHEN STEPPING ON BRAKES OVER 20 MILES PER HOUR. BELOW ARE THE DATES REQUIRING SERVICE AND/OR REPLACEMENT OF ROTOR. 2/29/2000, 5/31/2001, 0/24/2001, 06/06/2002, 05/07/2003, 1/24/2003, 5/17/2004 04/04/2005. ACCORDING TO THE NHSTA DATA BASE, THERE ARE 217 COMPLAINTS ON THE ROTOR POSSIBLE DEFECT ON THIS MODEL. ITS NOT REASONABLE FOR A CONSUMER PURCHASING A NEW VEHICLE TO EXPECT REPLACEMENT OF ROTORS ONE AND SOMETIMES TWICE A YEAR. HAVE CONTACTED REGIONAL DIVISION OF CHRYSLER IN THE PAST YEARS, AND HAVE GOTTEN SERVICED. THIS YEAR, WITH THE NEW DIVISION MANAGER THOMAS SMITH, HE STATES THAT HE HAS NOT BEEN AWARE OF THE ANY PAST COMPLAINTS OF THE ROTOR AND THAT IT IS A USER ERROR. IN ADDITION, HE REFUSES TO PROVIDE AN E-MAIL OR MAILING ADDRESS TO DOCUMENT THE INCIDENT. TREMENDOUSLY CONCERNED FOR

20050121POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT

THIS IS MY 5TH JEEP, 1ST GRAND CHEROKEE. I RESEARCHED THIS VEHICLE FOR 2 MONTHS BEFORE BUYING. AFTER PURCHASING I NOTICED THE WHINE COMING FROM THE REAR DIFFERENTIAL. I TOOK IT TO AN OIL AND LUBE STORE WHERE THEY EXPLAINED I WAS LUCKY TO HAVE THE SELECT TRAC 4X4 SYSTEM AS THE DIFFERENTIAL OIL IS EXTREMELY EXPENSIVE FOR THE QUADRA DRIVE SYSTEM. AFTER REPLACING THE LUBE IN THE REAR DIFFERENTIAL THE WHINE WENT AWAY. *NM

20030327SERVICE BRAKES, HYDRAULIC

THE DRIVER ATTEMPTED TO BRAKE BUT THE BRAKE PEDAL VIBRATED AND THE BRAKES DID NOT RESPOND. *NLM *NLM

Mileage: 40,300

20010702VISIBILITY:REAR WINDOW WIPER/WASHER

THE WINDSHIELD WIPER BRACKET FAILED AND SCRATCHED THE VEHICLES PAINT. NLM

20010702SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS

BRAKES WOULD NOT ENGAGE DURING SLIPPERY CONDITIONS, CONSUMER FEELS THERE IS A MECHANICAL PROBLEM WHICH HAS NOT YET BEEN RESOLVED. *SLC

20010702SUSPENSION:REAR

CONSUMER STATES VEHICLE HAS A REAR END PROBLEM THAT WAS PREVIOUSLY MENTIONED TO THE DEALER, HOWEVER NO REMEDY HAS BEEN MADE.

20010702POWER TRAIN:MANUAL TRANSMISSION

TRANSMISSION DOES NOT SHIFT AFTER SHIFTING INTO DRIVE UNTIL VEHICLE HAS REACHED 45-50 MPH, CONSUMER STATES THERE ARE ADDITIONAL TRANSMISSION PROBLEMS. *SLC

20010702ENGINE AND ENGINE COOLING

SOMETHING HAS BEEN LEAKING ONTO CONSUMER'S GARAGE FLOOR, POSSIBLY SOMETHING FROM THE ENGINE. *SLC

20010702FUEL SYSTEM, GASOLINE

CONSUMER STATES GAS MILEAGE HAS GOTTEN WORSE. *SLC

Compare 2000JEEPJEEP to Similar Vehicles

NHTSA Investigations 1 Open

View all investigations

Frequently Asked Questions

How many complaints does the 2000 JEEP JEEP have?
The 2000 JEEP JEEP has 26 NHTSA complaints, 2 crashes, 0 fires, 2 injuries, and 0 deaths reported.
What are the most common problems with the 2000 JEEP JEEP?
The most-complained component for the 2000 JEEP JEEP is VISIBILITY:REAR WINDOW WIPER/WASHER with 2 complaints. Other frequently reported areas include SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS and SUSPENSION:REAR.
Is the 2000 JEEP JEEP safe to buy?
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. No NHTSA crash test rating is available for this model year. Compare with other model years using the links above.
Where does this data come from?
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.

Vehicle Safety Guides

Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.