Total Complaints
69 filings
JEEP GRAND WAGONEER · model year
69 NHTSA complaints, 6 crash reports, and 7 active recalls for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2023JEEPGRAND WAGONEER carries 69 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 6 crashes, 0 fires, 1 injury, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall Not Rated/5 rating, with Not Rated/5 front crash, Not Rated/5 side crash, and Not Rated/5 rollover scores derived from standardized barrier and dynamic tests.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2023 GRAND WAGONEER is electrical system with 13 filings, followed by engine (12) and unknown or other (7). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 7 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 29 investigation files overlapping the 2023 GRAND WAGONEER, and 3 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
69 filings
Crashes Reported
6 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| ELECTRICAL SYSTEM | 13 |
| ENGINE | 12 |
| UNKNOWN OR OTHER | 7 |
| FORWARD COLLISION AVOIDANCE: WARNINGS | 4 |
| STEERING | 4 |
| FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING | 4 |
| SUSPENSION | 3 |
| SERVICE BRAKES | 3 |
| ENGINE AND ENGINE COOLING | 2 |
| VISIBILITY/WIPER | 2 |
| LANE DEPARTURE: BLIND SPOT DETECTION | 2 |
| SEATS | 2 |
| EXTERIOR LIGHTING | 1 |
| LANE DEPARTURE:LANE KEEP:NAVIGATION SYSTEM/SOFTWARE | 1 |
| EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) | 1 |
SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY
Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Wagoneer and Grand Wagoneer vehicles. The third-row seat belts may not allow occupants to properly access or fasten the seat belt to the buckle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety S
STRUCTURE:EXTERIOR TRIM
Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Wagoneer and Jeep Grand Wagoneer vehicles. The quarter trim on the driver and passenger windows may not have been properly secured, which can allow it to detach.
BACK OVER PREVENTION:DISPLAY FUNCTION
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee, 2021-2023 Jeep Grand Cherokee L, and 2022-2024 Jeep Wagoneer and Grand Wagoneer vehicles. The Central Vision Park Assist module (CVPAM) software may prevent the rearview image from displaying when the vehicle is placed in re
AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE
Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ra
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rear
STRUCTURE:EXTERIOR TRIM
Chrysler (FCA US, LLC) is recalling certain 2022-2025 Jeep Wagoneer and Jeep Grand Wagoneer vehicles. The trim on the driver and passenger doors may not have been installed properly, which can allow it to detach.
STRUCTURE:BODY:ROOF AND PILLARS
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Wagoneer and Grand Wagoneer vehicles. The upper B-pillar interior trim may not be fully seated and could interfere with the side curtain air bag (SABIC) deployment. As such, these vehicles fail to comply with the requirements of Federal Mo
I am filing this complaint regarding my 2023 Jeep Wagoneer, which I have owned for approximately 1.5 years. Since purchasing the vehicle, I have experienced repeated and ongoing mechanical failures, primarily involving the fuel injection system and chronic battery drainage. The vehicle has been taken to the dealership for fuelârelated issues more than five times. During these visits, the fuel pump was replaced, but the problems continued. The vehicle repeatedly triggered checkâengine lights related to the fuel system. At one point, the dealership bypassed or cleared the checkâengine indicator without resolving the underlying problem. After this, the vehicle began performing noticeably differently, including a significant drop in fuel efficiencyâgoing from approximately 18 MPG to around 14 MPG. In addition to the fuel system defects, the vehicle has had persistent battery issues. The battery drains unexpectedly and frequently dies without warning. Even after replacing the batter
I am filing this complaint regarding my 2023 Jeep Wagoneer, which I have owned for approximately 1.5 years. Since purchasing the vehicle, I have experienced repeated and ongoing mechanical failures, primarily involving the fuel injection system and chronic battery drainage. The vehicle has been taken to the dealership for fuelârelated issues more than five times. During these visits, the fuel pump was replaced, but the problems continued. The vehicle repeatedly triggered checkâengine lights related to the fuel system. At one point, the dealership bypassed or cleared the checkâengine indicator without resolving the underlying problem. After this, the vehicle began performing noticeably differently, including a significant drop in fuel efficiencyâgoing from approximately 18 MPG to around 14 MPG. In addition to the fuel system defects, the vehicle has had persistent battery issues. The battery drains unexpectedly and frequently dies without warning. Even after replacing the batter
Blindspot indicator keeps turning on and off, distracting the driver. Have taken vehicle to dealer many times they say it canât be fixed even though it was during Warranty. They say a jeep is aware, but no plan to fix.
An overheating engine causes the truck to shut down completely, block the power steering engine, and become undrivable. Electrical and harness assembly problems The dealership inspected the truck and attempted to repair it, but the same issues have recurred and are nearly causing an accident while driving on a highway.
An overheating engine causes the truck to shut down completely, block the power steering engine, and become undrivable. Electrical and harness assembly problems The dealership inspected the truck and attempted to repair it, but the same issues have recurred and are nearly causing an accident while driving on a highway.
An overheating engine causes the truck to shut down completely, block the power steering engine, and become undrivable. Electrical and harness assembly problems The dealership inspected the truck and attempted to repair it, but the same issues have recurred and are nearly causing an accident while driving on a highway.
Assessment of Ongoing Mechanical & Safety Issues â 2023 Jeep Grand Wagoneer To Whom It May Concern, I am providing a clear, factual assessment of the ongoing issues with my 2023 Jeep Grand Wagoneer, which I purchased for $108,000 and have owned for less than two years. During this time, I have experienced twelve separate mechanical and functional failures, several of which have rendered the vehicle undriveable for prolonged periods. Below is a summary of the major issues that continue to impact the reliability, safety, and usability of this vehicle. 1. Seat / Massage Mechanism Defect (Ongoing for Months) A malfunction in the seat massage system has created a large, hard protrusion in the driverâs seat. This defect has resulted in significant back pain, requiring both urgent care and follow-up medical evaluation. I have now been diagnosed with sciatica, which my physician has indicated is likely related to prolonged pressure and improper spinal support caused by the seat malf
Assessment of Ongoing Mechanical & Safety Issues â 2023 Jeep Grand Wagoneer To Whom It May Concern, I am providing a clear, factual assessment of the ongoing issues with my 2023 Jeep Grand Wagoneer, which I purchased for $108,000 and have owned for less than two years. During this time, I have experienced twelve separate mechanical and functional failures, several of which have rendered the vehicle undriveable for prolonged periods. Below is a summary of the major issues that continue to impact the reliability, safety, and usability of this vehicle. 1. Seat / Massage Mechanism Defect (Ongoing for Months) A malfunction in the seat massage system has created a large, hard protrusion in the driverâs seat. This defect has resulted in significant back pain, requiring both urgent care and follow-up medical evaluation. I have now been diagnosed with sciatica, which my physician has indicated is likely related to prolonged pressure and improper spinal support caused by the seat malf
Assessment of Ongoing Mechanical & Safety Issues â 2023 Jeep Grand Wagoneer To Whom It May Concern, I am providing a clear, factual assessment of the ongoing issues with my 2023 Jeep Grand Wagoneer, which I purchased for $108,000 and have owned for less than two years. During this time, I have experienced twelve separate mechanical and functional failures, several of which have rendered the vehicle undriveable for prolonged periods. Below is a summary of the major issues that continue to impact the reliability, safety, and usability of this vehicle. 1. Seat / Massage Mechanism Defect (Ongoing for Months) A malfunction in the seat massage system has created a large, hard protrusion in the driverâs seat. This defect has resulted in significant back pain, requiring both urgent care and follow-up medical evaluation. I have now been diagnosed with sciatica, which my physician has indicated is likely related to prolonged pressure and improper spinal support caused by the seat malf
Vehicle shuts off and puts itself in park at intersections while pulling across traffic. Multiple warning lights. 4x4 faults, power steering faults, auto start/stop faults etc. happened once just after I let off the brakes to start moving and lost power brakes
Vehicle shuts off and puts itself in park at intersections while pulling across traffic. Multiple warning lights. 4x4 faults, power steering faults, auto start/stop faults etc. happened once just after I let off the brakes to start moving and lost power brakes
Vehicle shuts off and puts itself in park at intersections while pulling across traffic. Multiple warning lights. 4x4 faults, power steering faults, auto start/stop faults etc. happened once just after I let off the brakes to start moving and lost power brakes
On October 20, 2025, at approximately 2:00 PM, while driving on the highway to pick up my children from school, the driver-side back cushion (airbag/cushion system) in my seat unexpectedly deployed or inflated with significant force, striking my back. The impact was strong enough to leave a visible mark, which I have documented with photographs. As a result, I experienced immediate back pain and was at serious risk of losing control of the vehicle due to the sudden and forceful nature of the incident. I immediately contacted my doctorâs office following the incident. My physician confirmed that the injury was consistent with trauma caused by the seat mechanism. I then contacted the dealership where I purchased the vehicle. I was instructed to drop off the vehicle and leave the keys in an envelope. On the morning of October 21, 2025, I received a text message from the dealership indicating an initial estimate of $117.65. I called the dealership to request a written report of their
At engine idle with vehicle parked or driving in heavy traffic, exhaust fumes are entering the passenger compartment. I am not aware of any apparent exhaust leak. The fumes seem to be entering by way of the fresh air intake. I have confirmed CO readings with 2 different detection devices. If the vehicle is moving the readings have been 3-96 ppm. If the vehicle remains stopped with engine running, readings have been +100 ppm. This is a life safety concern. My local dealer had a service appointment over 1 week out 10/22/25. I asked Stellantis to escalate the case and have a reference number. # 94485584 I have lost the use of my vehicle and have not received a closer service appointment.
AEB system engaged emergency braking for no apparent reason when traveling at >35mph on a busy road with the flow of traffic. My face actually hit the steering wheel and a car traveling behind me barely stopped in time to avoid rear ending me. The AEB system has repeatedly displayed warning lights in the dash previously. For each occurrence, the vehicle was serviced at the dealership and reassurances were provided each time that the underlying issue was remedied with reprogramming and/or replacement of electrical control modules, however the recurrent nature of the issue (and many other issues surrounding the electrical system in my Grand Wagoneer) doesn't instill confidence in the "fix" they're providing. At this point in time, I don't feel safe driving my Grand Wagoneer, as I don't know when the vehicle will involuntarily slam on the brakes in traffic and cause an accident.
My brakes stoped working yesterday. The petal went to the floor and there were NO brakes. I was able to put the car in park and stop its movement. The vehicle is at the dealership. This is what they told me- BCSM AND ELECTRONIC BRAKE BOOSTER FAILURE. C0021
Tread separation from belt
The contact owns a 2023 Jeep Grand Wagoneer. The contact stated that while his wife was driving approximately 65 MPH on the highway, the vehicle lost motive power and shut off. The vehicle was later towed to the local dealer, who diagnosed that the thermostat had failed, causing the engine to overheat. The contact was informed that the valve inside the thermostat had bound, causing improper internal operation of the thermostat. The thermostat was replaced, and the vehicle was repaired. The contact was informed that per TSB: 09-006-25, the same style thermostat was installed to repair the vehicle. The manufacturer was notified of the failure. The failure mileage was 17,500.
Mileage: 17,500
The driver side sunvisor comes loose and dangles causing an unsafe driving condition. Dealership has repaired multiple times but it continues to happen. It is an inherent design flaw that is going to cause accidents and ultimately loss of life.
While driving my 2023 Grand Wagoneer the Serv 4WD light and dash spelled out Service four wheel drive, it lit up the anti collision light, ECS, TCS, and HOLD!. The parking brake also engaged automatically while driving at least 4 times. This is a serious safety concern to allow a vehicle to continue driving with the ability to automatically engage the parking brake while driving. The safety of my entire family was put at risk. I currently have the vehicle sitting at the dealership to be diagnosed and reproduced as the vehicle lost all power after this incident. Another serious safety concern is the total loss of power with no notice. This could easily have been while I was driving and caused a serious accident and possible fatalities.
Instrument Panel Cluster (IPC) Failure
Underhood fires
Loss of Motive Power
False overheat leading to loss of motive power
Electronic Parking Brake Water Ingress
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.