2025 JEEP GRAND CHEROKEE L

2025 Jeep Grand Cherokee L Limited - Mileage 8,855 - Owned for 6 months!!! - 11/22/2025 System failure with the Forward Collision Warning (FCW) & Active Braking (AB). Available for inspection upon request until vehicle buyback is complete. - At the point of failure the brakes locked up while traveling through a busy intersection bringing the vehicle to a complete stop and resulting in total engine power loss. The jeep was disabled for approximately 10-15 minutes before being able to start and move it clear of traffic. The abrupt braking could have caused a rear-end collision had someone been close behind us which also could have caused numerous vehicles to be involved. We turned off the FCW & AB system through the setting on the vehicle infotainment screen. - 11/26/2025 The dealership where we purchased the vehicle, confirmed numerous transmission codes and found metal shaving in the transmission fluid through a fluid test. Chrysler advised them to perform a "relearn" on the Electroni

2025 Jeep Grand Cherokee L Limited - Mileage 8,855 - Owned for 6 months!!! - 11/22/2025 System failure with the Forward Collision Warning (FCW) & Active Braking (AB). Available for inspection upon request until vehicle buyback is complete. - At the point of failure the brakes locked up while traveling through a busy intersection bringing the vehicle to a complete stop and resulting in total engine power loss. The jeep was disabled for approximately 10-15 minutes before being able to start and move it clear of traffic. The abrupt braking could have caused a rear-end collision had someone been close behind us which also could have caused numerous vehicles to be involved. We turned off the FCW & AB system through the setting on the vehicle infotainment screen. - 11/26/2025 The dealership where we purchased the vehicle, confirmed numerous transmission codes and found metal shaving in the transmission fluid through a fluid test. Chrysler advised them to perform a "relearn" on the Electroni

I was leaving a light and turning left onto incoming traffic Columbia and John young parkway. Vehicle turned off with no option of turning back on . I rolled onto the right curb but was sticking my vehicle out. Me and my wife and teenage son. Feared for our life due to the car not turning on and incoming traffic . This is a serious issue and hazard. The car asked me to put the car in park. After I did that the car would not turn on. Called SOS and Assist. We had Roadside coming 45 min later.There was a high pitched sound coming from the engine compartment . The car would not turn off at all. The Push Start Button would not turn the vehicle off or on. The Round buttons for D/N would not turn at all. The Tow truck driver use a red pull handle and put the transmission in neutral. It’s a release that was on the driver side pillar of the vehicle. After we arrived to Napleton Jeep the car immediately turned on. Our biggest safety concern is that this would’ve happened on a highway and my

I was leaving a light and turning left onto incoming traffic Columbia and John young parkway. Vehicle turned off with no option of turning back on . I rolled onto the right curb but was sticking my vehicle out. Me and my wife and teenage son. Feared for our life due to the car not turning on and incoming traffic . This is a serious issue and hazard. The car asked me to put the car in park. After I did that the car would not turn on. Called SOS and Assist. We had Roadside coming 45 min later.There was a high pitched sound coming from the engine compartment . The car would not turn off at all. The Push Start Button would not turn the vehicle off or on. The Round buttons for D/N would not turn at all. The Tow truck driver use a red pull handle and put the transmission in neutral. It’s a release that was on the driver side pillar of the vehicle. After we arrived to Napleton Jeep the car immediately turned on. Our biggest safety concern is that this would’ve happened on a highway and my

I was leaving a light and turning left onto incoming traffic Columbia and John young parkway. Vehicle turned off with no option of turning back on . I rolled onto the right curb but was sticking my vehicle out. Me and my wife and teenage son. Feared for our life due to the car not turning on and incoming traffic . This is a serious issue and hazard. The car asked me to put the car in park. After I did that the car would not turn on. Called SOS and Assist. We had Roadside coming 45 min later.There was a high pitched sound coming from the engine compartment . The car would not turn off at all. The Push Start Button would not turn the vehicle off or on. The Round buttons for D/N would not turn at all. The Tow truck driver use a red pull handle and put the transmission in neutral. It’s a release that was on the driver side pillar of the vehicle. After we arrived to Napleton Jeep the car immediately turned on. Our biggest safety concern is that this would’ve happened on a highway and my

I purchased my 2025 Jeep Grand Cherokee, new, approximately one month ago on [XXX] at Victory CDJR in Merrillville, IN 46410. Since purchase, the vehicle has been returned to the dealership three times for the same issue, and I am now scheduled for a fourth repair attempt. This fourth repair appointment was scheduled on the same day of the 3rd attempt hours after I picked it up because the problem wasn't resolved. The problem is that both key fobs randomly stop working, preventing reliable access to and operation of the vehicle. The failure is intermittent and unpredictable, which makes it especially concerning. Despite multiple service visits on November 26th, 2025, December 3rd, 2025, and December 31st, 2025, the issue has not been resolved and I now have to return the fourth time on January, 2nd, 2026. The dealership is never able to recreate the issue when they have the vehicle in their possession, but I have taken video of both key fobs not working and have tried to show them wh

The Forward Collision Warning (FCW) and Emergency Braking does not function, and we believe it has never function properly since we purchased the vehicle NEW on 8/22/25. The vehicle has been to the local Jeep dealer on numerous occasions to have the issue corrected, but to date, they are unable to determine a root cause or affect a repair. On the last repair visit, they conducted a road test with their employee driving and the service and myself in the car. They could not get the FCW to function either, despite a call to the Jeep remote assistance line and a reboot of the main control panel. The service manager indicated that he would reach out to their factory technical representative for assistance. They called me a few days later and asked my to bring the vehicle in again. It has now been at the dealer for an additional three days, with no apparent progress made. On a prior service visit, they indicated that they needed to open a " STAR record because they weren't seeing any error c

The Forward Collision Warning (FCW) and Emergency Braking does not function, and we believe it has never function properly since we purchased the vehicle NEW on 8/22/25. The vehicle has been to the local Jeep dealer on numerous occasions to have the issue corrected, but to date, they are unable to determine a root cause or affect a repair. On the last repair visit, they conducted a road test with their employee driving and the service and myself in the car. They could not get the FCW to function either, despite a call to the Jeep remote assistance line and a reboot of the main control panel. The service manager indicated that he would reach out to their factory technical representative for assistance. They called me a few days later and asked my to bring the vehicle in again. It has now been at the dealer for an additional three days, with no apparent progress made. On a prior service visit, they indicated that they needed to open a " STAR record because they weren't seeing any error c

The Hatchback was suddenly in operable where none of the buttons or fobs would open or close the hatchback to the point I was not able to close the hatch manually and the hatch flung open while driving causing dangerous driving conditions. I took it to the dealer and they replaced the hatch but the buttons in the vehicle still didn't work and found it was the connector pins were not connecting. My concern is that I have family and children in my backseats and do not feel safe driving with passengers where the hatchback can open while driving on a new car 2025 Jeep Grand Cherokee with only 14 miles when purchased less than a month ago for $40k+.

My vehicle is experiencing multiple dangerous electrical and drivetrain failures that occur intermittently and without warning. The issues began the day of purchase purchase and continue to worsen. Documented defects include: Vehicle randomly will not start Vehicle randomly will not turn off Dashboard/electronic systems reset intermittently (gauges go blank or restart, Bluetooth disconnects, warning indicators reset) Fuel gauge does not update while driving Sometimes vehicle will start but will not move (forward) when shifted into Drive or when in drive and brake pedal has been depressed. Vehicle sometimes fails to move when placed into Reverse Vehicle must be shut off and restarted to regain ability to move Key fob is not recognized by the doors or proximity sensors Driver’s seat creaks and feels unstable during acceleration Tire pressure sensor malfunction All systems intermittently disconnect/reset at the same time (suggesting a body control module or CAN-bus failure)

My vehicle is experiencing multiple dangerous electrical and drivetrain failures that occur intermittently and without warning. The issues began the day of purchase purchase and continue to worsen. Documented defects include: Vehicle randomly will not start Vehicle randomly will not turn off Dashboard/electronic systems reset intermittently (gauges go blank or restart, Bluetooth disconnects, warning indicators reset) Fuel gauge does not update while driving Sometimes vehicle will start but will not move (forward) when shifted into Drive or when in drive and brake pedal has been depressed. Vehicle sometimes fails to move when placed into Reverse Vehicle must be shut off and restarted to regain ability to move Key fob is not recognized by the doors or proximity sensors Driver’s seat creaks and feels unstable during acceleration Tire pressure sensor malfunction All systems intermittently disconnect/reset at the same time (suggesting a body control module or CAN-bus failure)

My vehicle is experiencing multiple dangerous electrical and drivetrain failures that occur intermittently and without warning. The issues began the day of purchase purchase and continue to worsen. Documented defects include: Vehicle randomly will not start Vehicle randomly will not turn off Dashboard/electronic systems reset intermittently (gauges go blank or restart, Bluetooth disconnects, warning indicators reset) Fuel gauge does not update while driving Sometimes vehicle will start but will not move (forward) when shifted into Drive or when in drive and brake pedal has been depressed. Vehicle sometimes fails to move when placed into Reverse Vehicle must be shut off and restarted to regain ability to move Key fob is not recognized by the doors or proximity sensors Driver’s seat creaks and feels unstable during acceleration Tire pressure sensor malfunction All systems intermittently disconnect/reset at the same time (suggesting a body control module or CAN-bus failure)

May 22nd, 2025- bought a brand new 2025 Grand Cherokee Jeep limited from Iverson Chrysler Dodge Jeep Ram in Huron South Dakota. - The computer module failed leading to multiple electrical issues such as fan for operating the A/C and heat and the screen for the radio constantly flickering and going black and then turning back on. - Our safety is at risk because the vehicle is not reliable. The fan goes from level 1 through 7 and it displayed "127" on the screen. We live in South Dakota and it's Winter now and our winters can and will be brutally cold. I don't feel safe with having our little daughter riding in a vehicle that is having constantly electrical issues. - The dealership and the manufacturer are aware of this issue but refuse to help and the dealership is still selling the same jeeps off the lot. - My husband and I having been fighting this since May 22nd, 2025 until present December 3rd, 2025. -Please see attachments for full explanation on the issue. - I also have alot

Within weeks of purchasing my brand-new 2025 Jeep Grand Cherokee, this past Thursday when leaving for my workday the steering wheel on my vehicle became completely immovable when I attempted to leave. I started the vehicle and tried to turn the wheel, but it would not move at all. There were no warning lights or alerts. I had no ability to steer or maneuver the vehicle, and it was completely undriveable. The vehicle had to be towed from my workplace to the dealership because the steering would not turn. After diagnosis, the dealer informed me that the entire power steering rack had failed and required full replacement. A power steering rack is a critical safety component, and a failure of this magnitude on a brand-new, very low-mileage vehicle is extremely concerning. If this defect had occurred while driving, it could have led to a total loss of steering control and a serious crash. I no longer feel safe operating this vehicle. I am requesting that NHTSA record this incident as a s

Within weeks of purchasing my brand-new 2025 Jeep Grand Cherokee, this past Thursday when leaving for my workday the steering wheel on my vehicle became completely immovable when I attempted to leave. I started the vehicle and tried to turn the wheel, but it would not move at all. There were no warning lights or alerts. I had no ability to steer or maneuver the vehicle, and it was completely undriveable. The vehicle had to be towed from my workplace to the dealership because the steering would not turn. After diagnosis, the dealer informed me that the entire power steering rack had failed and required full replacement. A power steering rack is a critical safety component, and a failure of this magnitude on a brand-new, very low-mileage vehicle is extremely concerning. If this defect had occurred while driving, it could have led to a total loss of steering control and a serious crash. I no longer feel safe operating this vehicle. I am requesting that NHTSA record this incident as a s

Within weeks of purchasing my brand-new 2025 Jeep Grand Cherokee, this past Thursday when leaving for my workday the steering wheel on my vehicle became completely immovable when I attempted to leave. I started the vehicle and tried to turn the wheel, but it would not move at all. There were no warning lights or alerts. I had no ability to steer or maneuver the vehicle, and it was completely undriveable. The vehicle had to be towed from my workplace to the dealership because the steering would not turn. After diagnosis, the dealer informed me that the entire power steering rack had failed and required full replacement. A power steering rack is a critical safety component, and a failure of this magnitude on a brand-new, very low-mileage vehicle is extremely concerning. If this defect had occurred while driving, it could have led to a total loss of steering control and a serious crash. I no longer feel safe operating this vehicle. I am requesting that NHTSA record this incident as a s

Vehicle shuts off intermittently without warning. Random dash warning lights will flash, but not stay on. Air suspension will engage on its own while vehicle is not turned on, and electrical panels and lights will turn on and flash while vehicle is parked in garage, hours or days after last driven. Transmission will struggle to shift gears from low speeds, but then quickly “catch up” causing unpredictable acceleration. This vehicle has been to the dealership 5 times with batteries replaced, and software resets done, but no conclusion to what the source of the issue is. A camera was installed in our garage after the vehicle was sent home with us without being repaired due to being unable to replicate the issue. The camera captured 4 incidents of the vehicle electronics turning on, and air suspension raising up and down over a span of 5 days. We were advised to park the vehicle outside of our garage for fear of potential electrical fire, or it starting on its own. The vehicle is curr

Vehicle shuts off intermittently without warning. Random dash warning lights will flash, but not stay on. Air suspension will engage on its own while vehicle is not turned on, and electrical panels and lights will turn on and flash while vehicle is parked in garage, hours or days after last driven. Transmission will struggle to shift gears from low speeds, but then quickly “catch up” causing unpredictable acceleration. This vehicle has been to the dealership 5 times with batteries replaced, and software resets done, but no conclusion to what the source of the issue is. A camera was installed in our garage after the vehicle was sent home with us without being repaired due to being unable to replicate the issue. The camera captured 4 incidents of the vehicle electronics turning on, and air suspension raising up and down over a span of 5 days. We were advised to park the vehicle outside of our garage for fear of potential electrical fire, or it starting on its own. The vehicle is curr

Vehicle shuts off intermittently without warning. Random dash warning lights will flash, but not stay on. Air suspension will engage on its own while vehicle is not turned on, and electrical panels and lights will turn on and flash while vehicle is parked in garage, hours or days after last driven. Transmission will struggle to shift gears from low speeds, but then quickly “catch up” causing unpredictable acceleration. This vehicle has been to the dealership 5 times with batteries replaced, and software resets done, but no conclusion to what the source of the issue is. A camera was installed in our garage after the vehicle was sent home with us without being repaired due to being unable to replicate the issue. The camera captured 4 incidents of the vehicle electronics turning on, and air suspension raising up and down over a span of 5 days. We were advised to park the vehicle outside of our garage for fear of potential electrical fire, or it starting on its own. The vehicle is curr

A software error has caused the rearview image not to display when it is placed in reverse. This may cause harm to both driver and passenger in the vehicle due to an accident. Not being able to see in reverse can cause the driver to hit someone and or something without knowledge.