Total Complaints
49 filings
JEEP GRAND CHEROKEE L · model year
49 NHTSA complaints, 3 crash reports, and 7 recall campaigns listed for this cohort. A VIN lookup is required to determine whether a specific vehicle has an unrepaired recall.
NHTSA overall rating
5 / 5 ★
New Car Assessment Program
The 2024JEEPGRAND CHEROKEE L carries 49 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 3 crashes, 0 fires, 0 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall 5/5 rating, with 5/5 front crash, 5/5 side crash, and 4/5 rollover scores derived from standardized barrier and dynamic tests.
The most frequently selected component label in reports for the 2024 GRAND CHEROKEE L is electrical system with 12 filings, followed by engine (7) and forward collision avoidance: automatic emergency braking (6). Complaint categories reflect owner reports and intake categorization; they do not establish a defect pattern or cause. This cohort has 7 NHTSA recall campaigns listed below. Enter a VIN in NHTSA's official recall lookup to determine whether a specific vehicle has an unrepaired recall.
NHTSA currently has 29 investigation files overlapping the 2024 GRAND CHEROKEE L, and 3 remain open. Owners comparing this cohort against neighboring years should read the complaint-by-year trend as report volume, not a causal diagnosis. Use the related-complaint feed and the official recall lookup when researching a specific vehicle.
Total Complaints
49 filings
Crashes Reported
3 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| ELECTRICAL SYSTEM | 12 |
| ENGINE | 7 |
| FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING | 6 |
| VEHICLE SPEED CONTROL | 4 |
| POWER TRAIN | 3 |
| EXTERIOR LIGHTING | 3 |
| SERVICE BRAKES | 3 |
| FORWARD COLLISION AVOIDANCE: WARNINGS | 2 |
| AIR BAGS | 2 |
| FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL | 2 |
| UNKNOWN OR OTHER | 1 |
| SEATS | 1 |
| LANE DEPARTURE: BLIND SPOT DETECTION | 1 |
| STRUCTURE:BODY | 1 |
| VISIBILITY/WIPER | 1 |
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee, 2023 Jeep Wagoneer, 2024 Jeep Grand Cherokee L, and Jeep Wagoneer L vehicles. A software error may cause the transmission gear selection indicator not to display. As such, these vehicles fail to comply with the requirements o
AIR BAGS:SIDE/WINDOW
Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee and 2021-2024 Jeep Grand Cherokee L vehicles. An improperly secured connector for the front seat side air bags (SAB) may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Fe
AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE:SOFTWARE
Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee and 2023-2025 Jeep Grand Cherokee L vehicles. A software error in the occupant restraint controller module may cause the delayed deployment of the side air bags during a crash. As such, these vehicles fail to comply with the r
BACK OVER PREVENTION:SOFTWARE
Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Wagoneer, Grand Wagoneer, Grand Cherokee, and Grand Cherokee L vehicles. Incorrect software in the rearview camera module may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federa
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Grand Cherokee and Grand Cherokee L vehicles. A software error in the instrument panel cluster may cause the speedometer to display the incorrect vehicle speed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehic
SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT
Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The second-row seat head restraints may not lock in the upright position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "H
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Grand Cherokee and Grand Cherokee L vehicles. The radiator crossmember bolts may not be properly secured, which can lead to improper air bag deployments and a fuel leak during a crash. As such, these vehicles fail to comply with the requirement
Component/System: Windshield/visibility system and possible body sealing or A-pillar water intrusion affecting interior and defrost performance. The condition is available for inspection upon request. Description of the problem and safety risk: I purchased a new 2024 Jeep Grand Cherokee L Altitude. Within months of purchase, the vehicle began experiencing water intrusion inside the cabin, which has led to persistent interior moisture, fogging, and mildew odor despite multiple repair attempts over the past year. A significant safety concern occurs while driving: the interior of the windshield can fog or condensate suddenly and heavily enough to reduce forward visibility. When this happens, I must slow down and consider pulling over until visibility clears. The condition typically resolves within approximately 1–2 minutes but has occurred repeatedly during normal driving. Loss of clear windshield visibility while the vehicle is in motion creates a potential driving hazard for myself
Component/System: Windshield/visibility system and possible body sealing or A-pillar water intrusion affecting interior and defrost performance. The condition is available for inspection upon request. Description of the problem and safety risk: I purchased a new 2024 Jeep Grand Cherokee L Altitude. Within months of purchase, the vehicle began experiencing water intrusion inside the cabin, which has led to persistent interior moisture, fogging, and mildew odor despite multiple repair attempts over the past year. A significant safety concern occurs while driving: the interior of the windshield can fog or condensate suddenly and heavily enough to reduce forward visibility. When this happens, I must slow down and consider pulling over until visibility clears. The condition typically resolves within approximately 1–2 minutes but has occurred repeatedly during normal driving. Loss of clear windshield visibility while the vehicle is in motion creates a potential driving hazard for myself
The contact owns a 2024 Jeep Grand Cherokee L. While the contact's wife was parking the vehicle, the gear shifter was shifted to park(P), and the engine revved very high. No warning lights were illuminated. The failure had occurred three times. The vehicle was taken to the dealer; however, the failure was not duplicated, but the failure reoccurred. The contact stated that while driving at an undisclosed speed, the vehicle independently accelerated, and the contact slammed on the brake pedal to slow the vehicle. The vehicle was driven to the shoulder of the road. The vehicle was turned off, but could be restarted independently. The contact stated that the failure was a persistent failure. The vehicle was taken back to the dealer; however, the failure was not duplicated. The contact was informed that there were no fault codes retrieved. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but provided no assistance
Mileage: 12,500
The contact owns a 2024 Jeep Grand Cherokee L. While the contact's wife was parking the vehicle, the gear shifter was shifted to park(P), and the engine revved very high. No warning lights were illuminated. The failure had occurred three times. The vehicle was taken to the dealer; however, the failure was not duplicated, but the failure reoccurred. The contact stated that while driving at an undisclosed speed, the vehicle independently accelerated, and the contact slammed on the brake pedal to slow the vehicle. The vehicle was driven to the shoulder of the road. The vehicle was turned off, but could be restarted independently. The contact stated that the failure was a persistent failure. The vehicle was taken back to the dealer; however, the failure was not duplicated. The contact was informed that there were no fault codes retrieved. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but provided no assistance
Mileage: 12,500
All lights came on when starting vehicle. Had no power steering, blind spot monitors failed, etc.
All lights came on when starting vehicle. Had no power steering, blind spot monitors failed, etc.
All lights came on when starting vehicle. Had no power steering, blind spot monitors failed, etc.
I purchased my Jeep in 8/2024. Since purchasing this Jeep it has had an intermittent burning smell. I was told by the dealership I got it at that it’s normal for burning smells on new cars. Well 13,700 miles later it’s still doing it and a couple of times I have seen smoke coming from the hood area up closer to the windshield area. I took my Jeep to another dealership on 11/29/2025. They drove it and smelled the burning but said they have checked everything and can not figure out where it’s coming from. They had me pick it up on 12/24/2025 and told me to bring it back if it did it again. On 12/26/2025 I returned the Jeep to the service department due to smelling the burning 3 times during the 3 days I had it. The service department still has my vehicle as of 1/12/2026 with no updates. I have contacted Stellantis and they have not done anything. The date to the question of when this happened, I put in the last time it did it. The first time I do not recall exactly but I did co
I had my brakes flushed by my local dealer in June 2025 at about 31,000 miles for routine maintenance. I was traveling to York, Pa from Gravette, AR in September of 2025. All systems on my Cherokee had worked flawlessly on the trip, as they had since its purchase new in the Fall of 2023. On a very curvy, hilly road in the Cactocin mountain area, I was braking often. The ABS system warning light came on, as well as messages that the automatic collision control, lane departure control and adaptive cruise control were disabled. I noticed immediately that my brake pedal felt mushy and went nearly to the floor. Basically it felt like an old car with no power brakes. I proceeded to Gettysburg. When I restarted the car the error messages had cleared. I continued but after a few stops all of the error messages returned. When I got to York, still Thursday, I went to Stetler Jeep dealership and asked to have my Jeep looked at. The service clerk said no because I had no appointment. I a
I had my brakes flushed by my local dealer in June 2025 at about 31,000 miles for routine maintenance. I was traveling to York, Pa from Gravette, AR in September of 2025. All systems on my Cherokee had worked flawlessly on the trip, as they had since its purchase new in the Fall of 2023. On a very curvy, hilly road in the Cactocin mountain area, I was braking often. The ABS system warning light came on, as well as messages that the automatic collision control, lane departure control and adaptive cruise control were disabled. I noticed immediately that my brake pedal felt mushy and went nearly to the floor. Basically it felt like an old car with no power brakes. I proceeded to Gettysburg. When I restarted the car the error messages had cleared. I continued but after a few stops all of the error messages returned. When I got to York, still Thursday, I went to Stetler Jeep dealership and asked to have my Jeep looked at. The service clerk said no because I had no appointment. I a
I had my brakes flushed by my local dealer in June 2025 at about 31,000 miles for routine maintenance. I was traveling to York, Pa from Gravette, AR in September of 2025. All systems on my Cherokee had worked flawlessly on the trip, as they had since its purchase new in the Fall of 2023. On a very curvy, hilly road in the Cactocin mountain area, I was braking often. The ABS system warning light came on, as well as messages that the automatic collision control, lane departure control and adaptive cruise control were disabled. I noticed immediately that my brake pedal felt mushy and went nearly to the floor. Basically it felt like an old car with no power brakes. I proceeded to Gettysburg. When I restarted the car the error messages had cleared. I continued but after a few stops all of the error messages returned. When I got to York, still Thursday, I went to Stetler Jeep dealership and asked to have my Jeep looked at. The service clerk said no because I had no appointment. I a
The contact owns a 2024 Jeep Grand Cherokee L. The contact stated that while driving at an undisclosed speed, there was an abnormal hissing and tapping sound coming from the engine compartment, with the check engine warning light illuminated. The vehicle was towed to a dealer, where it was diagnosed and determined that the wiring harness had failed due to rodent damage. The dealer informed the contact that the wiring insulation was soy-based and had been chewed on by rodents. The dealer stated that rodent urine and blood were found near the damaged wiring, and the area was not cleaned. The vehicle was not repaired. The contact was advised by the dealer to place mothballs under the vehicle to deter rodents. The dealer also confirmed that no protective covering or preventative measure would be installed to prevent a future failure. The contact expressed concern that the failure made the vehicle unsafe and stated that the contact was afraid to ride in the vehicle due to the issue. The man
Mileage: 3,332
The contact owns a 2024 Jeep Grand Cherokee L. The contact stated that while driving at an undisclosed speed, there was an abnormal hissing and tapping sound coming from the engine compartment, with the check engine warning light illuminated. The vehicle was towed to a dealer, where it was diagnosed and determined that the wiring harness had failed due to rodent damage. The dealer informed the contact that the wiring insulation was soy-based and had been chewed on by rodents. The dealer stated that rodent urine and blood were found near the damaged wiring, and the area was not cleaned. The vehicle was not repaired. The contact was advised by the dealer to place mothballs under the vehicle to deter rodents. The dealer also confirmed that no protective covering or preventative measure would be installed to prevent a future failure. The contact expressed concern that the failure made the vehicle unsafe and stated that the contact was afraid to ride in the vehicle due to the issue. The man
Mileage: 3,332
Jan 2025, both main and auxiliary battery completely dead August 2025, both main and auxiliary battery completely dead December 2025, WHILE driving vehicle goes into neutral almost causing me with my children to get into an accident. This is no secret that Stellantis is aware of this issue and does not seem to care enough about the safety of the consumer, yet prefers to avoid a bad mark against their poorly designed faulty vehicles to be in the public.
Jan 2025, both main and auxiliary battery completely dead August 2025, both main and auxiliary battery completely dead December 2025, WHILE driving vehicle goes into neutral almost causing me with my children to get into an accident. This is no secret that Stellantis is aware of this issue and does not seem to care enough about the safety of the consumer, yet prefers to avoid a bad mark against their poorly designed faulty vehicles to be in the public.
On two occasions after sitting overnight, the vehicle dash did not light up and would not start. Roadside was called on one occasion and was not able to jump start the car after about 40 minutes of trying. Dash would light up, but engine would not turn over. Tow company came and drained two jump start batteries before it would start. It was taken to the dealership where they had it for a week and said it was a glitchy software update. A month later the same thing happened where it would not start after sitting overnight. Had to be hooked up to a Dodge Ram battery for 20 minutes before engine would finally turn over. However, the battery voltage sat at about 13/14 volts the entire time, so it doesn't seem to be a bad battery issue. Auto lights have been off as well as STOP/START in case something happens on the road. Could not get it into the dealership for inspection for a few weeks, so hoping they can reproduce and isolate the issue. It sounds like similar issues with other Grand Cher
On two occasions after sitting overnight, the vehicle dash did not light up and would not start. Roadside was called on one occasion and was not able to jump start the car after about 40 minutes of trying. Dash would light up, but engine would not turn over. Tow company came and drained two jump start batteries before it would start. It was taken to the dealership where they had it for a week and said it was a glitchy software update. A month later the same thing happened where it would not start after sitting overnight. Had to be hooked up to a Dodge Ram battery for 20 minutes before engine would finally turn over. However, the battery voltage sat at about 13/14 volts the entire time, so it doesn't seem to be a bad battery issue. Auto lights have been off as well as STOP/START in case something happens on the road. Could not get it into the dealership for inspection for a few weeks, so hoping they can reproduce and isolate the issue. It sounds like similar issues with other Grand Cher
Alerted to shift to park when making a turn. Lost power to engine, was able to coast to side of road and apply brake and shift to park. Dash alerted to push run so I pushed ignition switch and it cranked back up. First time this has happened took to dealership and left for them to look over.
Alerted to shift to park when making a turn. Lost power to engine, was able to coast to side of road and apply brake and shift to park. Dash alerted to push run so I pushed ignition switch and it cranked back up. First time this has happened took to dealership and left for them to look over.
The car randomly stopped while I was going 50 MPH ON THE HIGHWAY. The car then would not allow me to move off of the high way or put the care in neutral. The car just stopped while merging on to the highway at 50 mph. It’s unsafe for myself and others The dealer has not been able to reproduce the issue but they see a code they’ve never seen before. The car is currently being inspected by the dealer. There was no warning before the incident .
Instrument Panel Cluster (IPC) Failure
Underhood fires
Loss of Motive Power
False overheat leading to loss of motive power
Electronic Parking Brake Water Ingress
Data vintage: August 2026. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Every figure on PlainCars is rendered directly from NHTSA complaint and safety data, no number is typed in by an editor. This year-specific record is rendered from NHTSA ODI, recall, and NCAP rows for the 2024 JEEP GRAND CHEROKEE L; no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of August 2026.
Read our methodology - how this data is sourced, computed, and verified.