2021 JEEP GRAND CHEROKEE L

86 complaints filed with NHTSA.

86
Complaints
2
Crashes
1
Fires
1
Injuries
0
Deaths

NHTSA Safety Rating

Not Rated/5
Overall
Not Rated/5
Front Crash
Not Rated/5
Side Crash
Not Rated/5
Rollover

Complaints by Component

ComponentCount
ELECTRICAL SYSTEM18
STEERING10
FORWARD COLLISION AVOIDANCE: WARNINGS9
UNKNOWN OR OTHER7
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING6
ENGINE6
POWER TRAIN6
SEATS4
SUSPENSION3
VEHICLE SPEED CONTROL3
SERVICE BRAKES2
SEAT BELTS2
FUEL/PROPULSION SYSTEM2
EXTERIOR LIGHTING2
LANE DEPARTURE: WARNING1

Recalls (3)

26V05100029/01/2026

SUSPENSION:REAR:SPRINGS:COIL SPRINGS

Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving.

24V89700027/11/2024

AIR BAGS:SIDE/WINDOW

Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee and 2021-2024 Jeep Grand Cherokee L vehicles. An improperly secured connector for the front seat side air bags (SAB) may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Fe

25V08300013/02/2025

EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT

Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Grand Cherokee and 2021-2022 Jeep Grand Cherokee L vehicles. The center stack upper display (DCSD) contains a transistor that may overheat and prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the re

Recent Complaints

20260115ELECTRICAL SYSTEM

I experienced electrical issues that resulted in loss of steering and difficulty turning my 2021 Jeep Cherokee Laredo. The steering became very hard to turn, and warning lights were present. This created a safety concern because the vehicle was difficult to control. I took the vehicle to an authorized Jeep dealership in Midwest City, Oklahoma. The dealership diagnosed the issue as a fuse array and attempted a repair. The vehicle remained at the dealership for approximately five days. After the r

20260115STEERING

I experienced electrical issues that resulted in loss of steering and difficulty turning my 2021 Jeep Cherokee Laredo. The steering became very hard to turn, and warning lights were present. This created a safety concern because the vehicle was difficult to control. I took the vehicle to an authorized Jeep dealership in Midwest City, Oklahoma. The dealership diagnosed the issue as a fuse array and attempted a repair. The vehicle remained at the dealership for approximately five days. After the r

20260115LANE DEPARTURE: BLIND SPOT DETECTION

I experienced electrical issues that resulted in loss of steering and difficulty turning my 2021 Jeep Cherokee Laredo. The steering became very hard to turn, and warning lights were present. This created a safety concern because the vehicle was difficult to control. I took the vehicle to an authorized Jeep dealership in Midwest City, Oklahoma. The dealership diagnosed the issue as a fuse array and attempted a repair. The vehicle remained at the dealership for approximately five days. After the r

20260113SEAT BELTS

The contact owns a 2021 Jeep Grand Cherokee L. The contact stated that while attempting to latch the front driver’s side seat belt, the seat belt buckle pretensioner failed to remain latched. The vehicle was taken to a local dealer, where it was diagnosed as needing a seat clasp replacement; however, parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 61,000.

Mileage: 61,000

20260111UNKNOWN OR OTHER

Backing out of the driveway after an evening of heavy rain, water started to leak from several places. Passengers side sun visor Rear passenger mic I am fearful this water leaking will cause unseen damage to side curtain air bags and electrical overhead components. This could also cause a serious distraction for the operator and cause an accident.

20251215STEERING

Started the vehicle and while pulling down the driveway the power steering suddenly went completely out. Warning lights began flashing and I was unable to steer vehicle. Stopped vehicle and turned off several times, however unable to overcome power steering loss, or reset warning lights. No other issues, considering the vehicle was just recently serviced for same complaint four weeks earlier and batteries replaced stemming from another recent issues with DTCS issues. Considering I was in a rur

20251118ELECTRICAL SYSTEM

Started driving home and heard the vehicle making clinking noises. Then the service 4wd light came on. It slips in shifting almost like the vehicle shuts down for a sec and then comes back. When you are sitting the vehicle will randomly jerk forward even in park mode. Like the brake releases and then comes back. It's very unsafe and with it shifting the way it does the actuator is failing which in return will cause a very bad accident. This car can just shut down at any given moment.

20251118POWER TRAIN

Started driving home and heard the vehicle making clinking noises. Then the service 4wd light came on. It slips in shifting almost like the vehicle shuts down for a sec and then comes back. When you are sitting the vehicle will randomly jerk forward even in park mode. Like the brake releases and then comes back. It's very unsafe and with it shifting the way it does the actuator is failing which in return will cause a very bad accident. This car can just shut down at any given moment.

20251118SUSPENSION

Started driving home and heard the vehicle making clinking noises. Then the service 4wd light came on. It slips in shifting almost like the vehicle shuts down for a sec and then comes back. When you are sitting the vehicle will randomly jerk forward even in park mode. Like the brake releases and then comes back. It's very unsafe and with it shifting the way it does the actuator is failing which in return will cause a very bad accident. This car can just shut down at any given moment.

20251021ELECTRICAL SYSTEM

Randomly, and without warning, the instruments, gauges, and displays will switch to Italian along with cluster and radio display settings reverting to default settings, auto door locks and paddle shifter becomes inoperative (with no menu to enable), pedestrian emergency brake (peb) lamp or forward collision warning (fcw) lamp turns on with no way to disable, units of measurement including speed, temperature, etc. change to metric and many other random settings change as well. ***This is clearly

20251021FORWARD COLLISION AVOIDANCE: WARNINGS

Randomly, and without warning, the instruments, gauges, and displays will switch to Italian along with cluster and radio display settings reverting to default settings, auto door locks and paddle shifter becomes inoperative (with no menu to enable), pedestrian emergency brake (peb) lamp or forward collision warning (fcw) lamp turns on with no way to disable, units of measurement including speed, temperature, etc. change to metric and many other random settings change as well. ***This is clearly

20251019UNKNOWN OR OTHER

I think it is the lumbar support bag in the driver's seat. It has blown up and blown up and will not deflate, to the point it is SO uncomfortable to drive and the seat back has POPPED completely open. I have pictures. I have read in some online forums other Jeep owners with this scabies l exact model have had issues. Why isn't this a recall? Help! We should not have to bear the burden of the expense of this system malfunction. How we pool together to get this considered a recall that Jeep mus

20251019SUSPENSION

Dear Agency I have got big problem. I am writing to request urgent assistance regarding a serious safety issue with my Jeep Grand Cherokee 2021 (WL) L, imported by me (private) from the U.S. market to Poland. I have recently noticed on web recall site about a 4 recall but 2 of them are very serious campaign concerning the replacement and repair of the rear springs and second - control arm nuts. The campaign was not performed earlier in USA. My vehicle is affected by first issue — the right

20251014SEATS

The driver side seat bolster inflates and deflates randomly while you are driving. Usually on the left side of the seat.

20251005ELECTRICAL SYSTEM

There is a module that needs some sort of update I have power but my steering completely went out. All the lights in my dash came on, and my odometer started blinking. Ive read that newer models the 2023 edition also has this problem and has an open recall right now.

20251005STEERING

There is a module that needs some sort of update I have power but my steering completely went out. All the lights in my dash came on, and my odometer started blinking. Ive read that newer models the 2023 edition also has this problem and has an open recall right now.

20250912VEHICLE SPEED CONTROL

3 DAYS AFTER PURCHASING MY USED VEHICLE THE "SERVICE TRANSMISSION" LIGHT TURNED ON FOR A FEW SECONDS. A FEW WEEKS LATER I NOTICED THAT THERE WAS A DELAY IN GEARS SHIFTING LIKE HARSH SHIFTING. I TOOK IT TO A JEEP DEALERSHIP AND THEY SAID THEY COULDN'T FIND ANYTHING WRONG WITH IT BECAUSE WHEN HOOKED UP TO THE COMPUTER IT WAS NOT THROWING A CODE. THE ISSUE CONTINUES WHERE THERES A DELAY IN SHIFTING, ONCE THE SHIFTING HAPPENS IT WILL ACCELERATE OR SLOW DOWN DRASTICALLY WHERE IT FEELS LIKE I AM SLAMM

20250912CrashSEATS

Drivers seat self inflate causing the seat belt to tighten mid drive . Causes severe back pain.

20250907ELECTRICAL SYSTEM

One day, I tried to start my vehicle using the push start button, and it fell off into a hole. There were no indications or warning signs that the button was loose or needed to be replaced. When I took my vehicle to the dealership where I originally purchased it for routine maintenance, they never mentioned that the button had worn out. If it were an emergency situation where I had to turn the vehicle off and the button had randomly fallen off, there would be no other way to turn the vehicle off

20250902UNKNOWN OR OTHER

I have had recalls on my vehicle since I purchased it and have taken it back to dealer and they state they are unable to fix them. I still have no brights still have a check engine light for the code on transfer case clutch and there is one that my tire could fall off. I drive 60 miles a day and have 3 small children this is very unsafe and they refuse to do anything about it