Total Complaints
4 filings
JEEP GRAND CHEROKEE 4XE · model year
2025 JEEP GRAND CHEROKEE 4XE
4 NHTSA complaints, and 1 active recall for this specific cohort.
NHTSA overall rating
5 / 5 ★
New Car Assessment Program
The 2025JEEPGRAND CHEROKEE 4XE carries 4 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 1 fire, 0 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall 5/5 rating, with 5/5 front crash, 5/5 side crash, and 4/5 rollover scores derived from standardized barrier and dynamic tests.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2025 GRAND CHEROKEE 4XE is service brakes with 1 filings, followed by electrical system (1) and vehicle speed control (1). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 1 active recall campaign, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 29 investigation files overlapping the 2025 GRAND CHEROKEE 4XE, and 3 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
4
Complaints
0
Crashes
1
Fires
0
Injuries
0
Deaths
- Front Crash 5.0 ★
- Side Crash 5.0 ★
- Rollover 4.0 ★
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
Complaints vs. fleet median (215)
At or below the fleet median complaint volume.
NHTSA NCAP overall: 5/5 — Top NCAP rating
· Front: 5/5
· Side: 5/5
· Rollover: 4/5
Complaints by Component
| Component | Count |
|---|---|
| SERVICE BRAKES | 1 |
| ELECTRICAL SYSTEM | 1 |
| VEHICLE SPEED CONTROL | 1 |
| ENGINE | 1 |
Recalls (1)
25V76600006/11/2025
ENGINE
Chrysler (FCA US, LLC) is recalling certain 2023-2025 Jeep Grand Cherokee 4XE and 2024-2025 Jeep Wrangler 4XE Plug-In Hybrid Electric (PHEV) vehicles. Debris inside the engine may cause engine failure, which can result in a loss of drive power and/or an engine compartment fire.
Recent Complaints
20250925FireENGINE
The contact owns a 2025 Jeep Grand Cherokee. The contact stated that her husband was running an errand. The contact stated that he had parked the vehicle and had turned it off. When the contact's husband returned to the vehicle, he observed that smoke had filled the passenger cabin and smoke was being emitted from under the driver's side wheel well and from under the hood on the driver's side. The contact stated that her husband had not observed any warning or indication when he had parked the vehicle that it was overheating. The contact stated that he had opened the driver's side front door to retrieve personal items, and then the vehicle burst into flames on the driver's side front. The contact stated that the fire department had been called and used a chemical foam to extinguish the fire. The vehicle was towed to an impound lot and had not been repaired. The manufacturer was informed of the failure and requested that the contact leave the vehicle at the impound lot and that they wou
Mileage: 5,000
20250124SERVICE BRAKES
Purchased vehicle at dealer with 0 miles, and shortly after i had a service hybrid battery, brake system malfunction, auto emergency braking service required. After taking to the dealer multiple times. They are unable to find anything.
20250124ELECTRICAL SYSTEM
Purchased vehicle at dealer with 0 miles, and shortly after i had a service hybrid battery, brake system malfunction, auto emergency braking service required. After taking to the dealer multiple times. They are unable to find anything.
20250124VEHICLE SPEED CONTROL
Purchased vehicle at dealer with 0 miles, and shortly after i had a service hybrid battery, brake system malfunction, auto emergency braking service required. After taking to the dealer multiple times. They are unable to find anything.
Compare 2025JEEPGRAND CHEROKEE 4XE to Similar Vehicles
NHTSA Investigations 3 Open
PE25014Preliminary EvaluationOpen
Instrument Panel Cluster (IPC) Failure
PE24024Preliminary EvaluationOpen
Underhood fires
RQ24012Recall QueryOpen
Loss of Motive Power
PE22013Preliminary EvaluationClosed
False overheat leading to loss of motive power
PE22009Preliminary EvaluationClosed
Electronic Parking Brake Water Ingress
Frequently Asked Questions
How many complaints does the 2025 JEEP GRAND CHEROKEE 4XE have?▼
The 2025 JEEP GRAND CHEROKEE 4XE has 4 NHTSA complaints, 0 crashes, 1 fires, 0 injuries, and 0 deaths reported.
What is the safety rating for the 2025 JEEP GRAND CHEROKEE 4XE?▼
The 2025 JEEP GRAND CHEROKEE 4XE received an overall NHTSA safety rating of 5/5, front crash rating of 5/5, side crash rating of 5/5, and rollover rating of 4/5.
Are there any recalls for the 2025 JEEP GRAND CHEROKEE 4XE?▼
Yes, the 2025 JEEP GRAND CHEROKEE 4XE has 1 recall(s). The most common affected component is ENGINE. Recalls are issued by NHTSA and manufacturers must provide a free remedy.
What are the most common problems with the 2025 JEEP GRAND CHEROKEE 4XE?▼
The most-complained component for the 2025 JEEP GRAND CHEROKEE 4XE is SERVICE BRAKES with 1 complaints. Other frequently reported areas include ELECTRICAL SYSTEM and VEHICLE SPEED CONTROL.
Is the 2025 JEEP GRAND CHEROKEE 4XE safe to buy?▼
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. The 2025 JEEP GRAND CHEROKEE 4XE has an NHTSA safety rating of 5/5. Compare with other model years using the links above.
Where does this data come from?▼
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.
Vehicle Safety Guides
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.