2025 JEEP GRAND CHEROKEE

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

Chrysler (FCA US, LLC) is recalling certain 2020-2025 Jeep Wrangler 4Xe and 2022-2026 Grand Cherokee 4Xe vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.

ELECTRICAL SYSTEM:PROPULSION SYSTEM

Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee Plug-In Hybrid Electric (PHEV) vehicles. A software error within the hybrid control processor may result in a loss of drive power.

See attached document for complaint. This letter is to fo rmally notify you of my vehicle's fai lure to conform to the express warranties under the Ill inois Lemon Law, and to demand compensation. The vehicle had a significant defect that was not, and r bel ieve could never have been, corrected after a reasonable number of attempts. As of the date of this letter, there is still no remedy available for thjs dangerous defect and dealerships cannot and still will not attempt to repair due to this failure on your company. Furthermore, this dangerous recall has been in effect without a remedy for more than 30 business days. The following is a summary of the problem and the repair attempts: • Description of Defect: The charger in the vehicle did not fi rst work in August 2025. The dealership where we purchased the vehicle referenced above, was able to temporarily repair this issue. We were without the car for approximately one week. ln mid-October 2025, we were alerted for a software reca

See attached document for complaint. This letter is to fo rmally notify you of my vehicle's fai lure to conform to the express warranties under the Ill inois Lemon Law, and to demand compensation. The vehicle had a significant defect that was not, and r bel ieve could never have been, corrected after a reasonable number of attempts. As of the date of this letter, there is still no remedy available for thjs dangerous defect and dealerships cannot and still will not attempt to repair due to this failure on your company. Furthermore, this dangerous recall has been in effect without a remedy for more than 30 business days. The following is a summary of the problem and the repair attempts: • Description of Defect: The charger in the vehicle did not fi rst work in August 2025. The dealership where we purchased the vehicle referenced above, was able to temporarily repair this issue. We were without the car for approximately one week. ln mid-October 2025, we were alerted for a software reca

The contact owns a 2025 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 25V741000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

On multiple occasions, the transmission does not respond to gear changes such as moving from drive to reverse or park into drive. On those occasions, the D for drive would be blinking. More concerning and very dangerous is a lack of propulsion mid drive, the transmission would not go into gear. The engine would rev high, and it would not move forward, except by whatever momentum it originally had. This has happened to me on at least four occasions two of which I was in the left lane of three and four lane wide streets with cars passing me at high speed on the right. I needed to pull over turn the car off and then on again, which is the only way that the transmission would start working again. Sometimes the transmission would be jerky, especially after those incidents. crossing three and four lanes while people are going 50 and 60 miles an hour is a very dangerous situation when you have no power. The car is a new car. I have had it for only two months and it has been doing this interm

On multiple occasions, the transmission does not respond to gear changes such as moving from drive to reverse or park into drive. On those occasions, the D for drive would be blinking. More concerning and very dangerous is a lack of propulsion mid drive, the transmission would not go into gear. The engine would rev high, and it would not move forward, except by whatever momentum it originally had. This has happened to me on at least four occasions two of which I was in the left lane of three and four lane wide streets with cars passing me at high speed on the right. I needed to pull over turn the car off and then on again, which is the only way that the transmission would start working again. Sometimes the transmission would be jerky, especially after those incidents. crossing three and four lanes while people are going 50 and 60 miles an hour is a very dangerous situation when you have no power. The car is a new car. I have had it for only two months and it has been doing this interm

On multiple occasions, the transmission does not respond to gear changes such as moving from drive to reverse or park into drive. On those occasions, the D for drive would be blinking. More concerning and very dangerous is a lack of propulsion mid drive, the transmission would not go into gear. The engine would rev high, and it would not move forward, except by whatever momentum it originally had. This has happened to me on at least four occasions two of which I was in the left lane of three and four lane wide streets with cars passing me at high speed on the right. I needed to pull over turn the car off and then on again, which is the only way that the transmission would start working again. Sometimes the transmission would be jerky, especially after those incidents. crossing three and four lanes while people are going 50 and 60 miles an hour is a very dangerous situation when you have no power. The car is a new car. I have had it for only two months and it has been doing this interm

See uploads for detailed information.

See uploads for detailed information.

See uploads for detailed information.

The current recall is unable to happen as it has to be over 50 degrees. This is the second major recall in under one year. I have had issues with the radio, apple car play, the engine dying while in park and idling. Additionally, the vehicle suddenly lost power while driving it at 65 mph on a major highway when trying to pass. The only answers I get is the lemon law. This vehicle is not safe, the dealer has only offered for me to trade out of it into something extremely higher of payment. I am requesting a dealer buyback due to major safety concerns. This vehicle should not even be on the market. The acceleration issues continue and I am DONE!

The current recall is unable to happen as it has to be over 50 degrees. This is the second major recall in under one year. I have had issues with the radio, apple car play, the engine dying while in park and idling. Additionally, the vehicle suddenly lost power while driving it at 65 mph on a major highway when trying to pass. The only answers I get is the lemon law. This vehicle is not safe, the dealer has only offered for me to trade out of it into something extremely higher of payment. I am requesting a dealer buyback due to major safety concerns. This vehicle should not even be on the market. The acceleration issues continue and I am DONE!

The current recall is unable to happen as it has to be over 50 degrees. This is the second major recall in under one year. I have had issues with the radio, apple car play, the engine dying while in park and idling. Additionally, the vehicle suddenly lost power while driving it at 65 mph on a major highway when trying to pass. The only answers I get is the lemon law. This vehicle is not safe, the dealer has only offered for me to trade out of it into something extremely higher of payment. I am requesting a dealer buyback due to major safety concerns. This vehicle should not even be on the market. The acceleration issues continue and I am DONE!

While driving at highway speed, I accidentally brushed one of the paddle shifters on the steering wheel. This immediately forced the transmission into a lower gear, causing the engine to rev very high. I had to pull over on the highway shoulder to figure out how to return the vehicle to normal automatic Drive. This situation felt unsafe and distracting, especially in traffic. I contacted my local Jeep service department to ask whether the paddle shifters can be disabled or if there is a software setting to prevent accidental engagement. I was told there is no way to disable this feature. Given how easy it is to trigger unintentionally, I’m concerned this could lead to unsafe situations for other drivers as well.

The above vehicle was rented to my wife from Avis location at Bradley Airport in Connecticut from January 4th,we had it until January 12th before learning about the recall. Avis swapped the vehicle for use when learend about it, but have not refunded us for the days of diving with a recalled vehicle.

The above vehicle was rented to my wife from Avis location at Bradley Airport in Connecticut from January 4th,we had it until January 12th before learning about the recall. Avis swapped the vehicle for use when learend about it, but have not refunded us for the days of diving with a recalled vehicle.

It’s been an ongoing and progressively worsening condition since about week two after my purchase. Was not experiencing any of these things upon purchase or I would not have purchased a consistently and worsening progressively alignment issue castor is out and there is no adjustments provided by the manufacturer, therefore it can’t be fixed . Second issue is the transmission which has had continued issues progressively worsening. It doesn’t shift right at rattles it vibrates it shutters on the highway. It likes to make me put it in Park before putting it back in your to proceed further not even from limp mode just out of the blue that has a weird thump around 70 miles an hour at a steady speed has a highway shutter for about 20 seconds that feels like you’re going over the Rumpel sticks, but you could be in the middle lane and there are no rumble sticks and it’s not lane assist. It has a groan to it. That is worsening. It winds in reverse it howls upon startup. I’ve had mul

Twice in two weeks stopped at an intersection vehicle went into sleep mode and when the light turned green, the vehicle restarted but when I stepped on the gas the engine raced but went no where. With traffic behind me I shifted the transmission to neutral. When the tachometer dropped to a normal level I shifted the transmission to drive and off we went. Since then have sent it back to the dealer to find the root cause of the problem. During this time I was provided with a loaner that just happens to be the same year make and model. Upon leaving work yesterday with it, the exact same loss of power upon leaving an intersection occurred. And again the only way to get the vehicle to move, required shifting the transmission to neutral then back to drive. There is a definite problem here that needs to be looked into by CJDR.

I was driving at an estimated speed of 55mph when I heard what sounded like a gunshot or tire popping inside the vehicle. Next I felt glass hitting my face, head, neck, and hands. I looked up and my sunroof had exploded. This could have been a very bad situation because when the loud boom and immediate feeling of getting hit with glass happened, naturally I tensed up, I swerved into the left lane as a result of my body reacting to the falling debris coming from right side. Thankfully no other cars were around. I only suffered minor injuries due to glass shards in my hand.

I was driving at an estimated speed of 55mph when I heard what sounded like a gunshot or tire popping inside the vehicle. Next I felt glass hitting my face, head, neck, and hands. I looked up and my sunroof had exploded. This could have been a very bad situation because when the loud boom and immediate feeling of getting hit with glass happened, naturally I tensed up, I swerved into the left lane as a result of my body reacting to the falling debris coming from right side. Thankfully no other cars were around. I only suffered minor injuries due to glass shards in my hand.

My 2025 Jeep Grand Cherokee PHEV is subject to Safety Recall 78C/NHTSA 25V-766 for ENGINE FIRES caused by sand contamination in the 2.0L engine that can cause "catastrophic engine failure" and "vehicle fire. On January 9, 2026, I took my vehicle to Stewart Chrysler Dodge Jeep RAM in Colma, CA. While other recalls were serviced, I was informed that Recall 78C could not be completed because remedy parts are unavailable. Following the dealership’s advice, I contacted Jeep Customer Care (1-800-334-9200). I was told the vehicle is safe to drive despite no expected resolution date for the repair. Furthermore, my request for a rental vehicle was denied unless I paid out of pocket. ​My car leasing company, Stellantis’ own notice states this defect creates an "increased risk of occupant injury" due to fires. It is unacceptable to be forced to choose between driving a known fire hazard with my infant child or having no transportation. I have attempted to escalate this with Jeep Customer