2013 JEEP GRAND CHEROKEE

1101 complaints filed with NHTSA.

1101
Complaints
41
Crashes
41
Fires
41
Injuries
1
Deaths

NHTSA Safety Rating

4/5
Overall
4/5
Front Crash
5/5
Side Crash
4/5
Rollover

Complaints by Component

ComponentCount
ELECTRICAL SYSTEM366
SERVICE BRAKES140
ENGINE103
FUEL/PROPULSION SYSTEM101
UNKNOWN OR OTHER56
SEATS54
POWER TRAIN52
AIR BAGS31
STEERING25
EXTERIOR LIGHTING22
VEHICLE SPEED CONTROL18
ELECTRONIC STABILITY CONTROL (ESC)13
SERVICE BRAKES, HYDRAULIC11
TIRES10
VISIBILITY/WIPER8

Recalls (10)

15V87900028/12/2015

ELECTRICAL SYSTEM:WIRING

Chrysler (FCA US LLC) is recalling certain model year 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured December 3, 2009, to September 1, 2012. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after having been remedied for a prior rec

15V11500027/02/2015

ELECTRICAL SYSTEM

Chrysler (FCA US LLC) is recalling certain model year 2012-2013 Jeep Grand Cherokee vehicles manufactured September 17, 2010, to August 19, 2013, and equipped with a 3.6, 5.7 or 6.4 liter engine, and 2012-2013 Dodge Durango vehicles manufactured January 18, 2011, to August 19, 2013, and equipped wit

17E06100019/10/2017

ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER

Accessible Technologies, Inc. (ATI) is recalling certain ProCharger Superchargers, model numbers AB037A-100, AB037A-100P, and A037A-100B, sold for installation on 2012-2017 Jeep Grand Cherokee SRT8 and SRT vehicles. The supercharger mounting bracket may contact and damage the ABS line, possibly res

17V57200018/09/2017

SERVICE BRAKES

Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the

19V81300014/11/2019

ELECTRICAL SYSTEM

Chrysler (FCA US LLC) is recalling certain 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles equipped with a 3.6, 5.7, or 6.4 liter engine and previously recalled under NHTSA Recall 14V530 or 15V115. The fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing th

17V43500010/07/2017

ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR

Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 o

14V63400008/10/2014

ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR

Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicle

14V10400004/03/2014

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

Chrysler Group LLC (Chrysler) is recalling certain model year 2012-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured October 11, 2011, through October 1, 2012. Under certain braking events, the Ready Alert Braking System (RAB) may result in the driver experiencing a hard brake pedal

14V39100002/07/2014

ELECTRICAL SYSTEM:WIRING

Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is perf

14V15400001/04/2014

SERVICE BRAKES

Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.

Recent Complaints

20260107CrashAIR BAGS

My son was hit head on in a very serious accident and his airbag on driver side didn’t fully deploy resulting in injuries. I’m not sure what component was faulty but the airbag should have fully deployed.

20260107CrashSEAT BELTS

My son was hit head on in a very serious accident and his airbag on driver side didn’t fully deploy resulting in injuries. I’m not sure what component was faulty but the airbag should have fully deployed.

20240820SEATS

Passenger seat headrest exploded and hit my wife in the head/ear/neck and now she is in a lot of pain. This is the most random thing I have ever seen. My wife and daughter were driving through a parking lot going 4mph and the headrest just exploded. The plastic pieces holding the springs back broke and let the headrest fly forward into my wife’s head/ear/neck

20240820AIR BAGS

Passenger seat headrest exploded and hit my wife in the head/ear/neck and now she is in a lot of pain. This is the most random thing I have ever seen. My wife and daughter were driving through a parking lot going 4mph and the headrest just exploded. The plastic pieces holding the springs back broke and let the headrest fly forward into my wife’s head/ear/neck

20240722FireELECTRICAL SYSTEM

Ok [XXX] 1:30 pm we got into car to go to lunch started driving and smoke started coming from the headliner and smelled like burning plastic on driver side near visor, smoke filled the car we were able to roll down windows and able to stop the car. The area continued to emit smoke and area on headliner felt hot. After Turing the car off the smoke/ fire continued and Had to locate the battery under passenger seat to disconnect power. Extremely stressful and scary situation as we have grandchildre

20240722FireEXTERIOR LIGHTING

Ok [XXX] 1:30 pm we got into car to go to lunch started driving and smoke started coming from the headliner and smelled like burning plastic on driver side near visor, smoke filled the car we were able to roll down windows and able to stop the car. The area continued to emit smoke and area on headliner felt hot. After Turing the car off the smoke/ fire continued and Had to locate the battery under passenger seat to disconnect power. Extremely stressful and scary situation as we have grandchildre

20240711CrashFUEL/PROPULSION SYSTEM

My vehicle while I am driving completely stalls on me and I have to wait at least 45 minutes to turn my vehicle on. In 2001 Jeep was forced to do a recall however the situation is still the same with the jeeps stalling. This is a situation that can be life threatening when on a highway if an accident occurs.

20240711CrashUNKNOWN OR OTHER

My vehicle while I am driving completely stalls on me and I have to wait at least 45 minutes to turn my vehicle on. In 2001 Jeep was forced to do a recall however the situation is still the same with the jeeps stalling. This is a situation that can be life threatening when on a highway if an accident occurs.

20240118FireELECTRICAL SYSTEM

Heated Seat element on passenger side burned through the upholstery and pant leg of passenger. Visible smoke in cabin and burn hole on seat and pant through to underpants.

20240118FireSEATS

Heated Seat element on passenger side burned through the upholstery and pant leg of passenger. Visible smoke in cabin and burn hole on seat and pant through to underpants.

20230822SEATS

4 days ago, while backing out of a parking spot, the passenger Active Head Restraint (AHR) deployed and struck my girlfriend in the head. There was no interaction with another vehicle and there was no accident. The AHR simply deployed on its own and struck my girlfriend in the head. I have not reset the AHR and left it as is. Please let me know what my next step should be. Thank you [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

20230822AIR BAGS

4 days ago, while backing out of a parking spot, the passenger Active Head Restraint (AHR) deployed and struck my girlfriend in the head. There was no interaction with another vehicle and there was no accident. The AHR simply deployed on its own and struck my girlfriend in the head. I have not reset the AHR and left it as is. Please let me know what my next step should be. Thank you [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

20230805UNKNOWN OR OTHER

I was parked when my driver-side headrest activated and hit me in the head. I have had a headache ever since.

20230704SEATS

The active head restraints (AHR) deployed without any collision. I was driving on the interstate when this happened. My neck and shoulders have been sore now for 3 weeks. I went to the dealership and they said I would have to pay for this out of pocket. Chrysler should be paying for these since it is a known fault of small plastic parts that were designed too small to hold the tension of the active headrest assembly.

20221205FireVISIBILITY:SUN/MOON ROOF ASSEMBLY

The contact owns a 2013 Jeep Grand Cherokee. The contact stated while driving 35 MPH, the contact noticed smoke coming from the sunroof. The contact stated that the smoke turned into flames. The contact was able to pull over and the fire department was contacted, and they were able to extinguish the fire. There were no injuries reported. The vehicle was taken to the dealer, and they stated that no failure was found. The contact's insurance also diagnosed the vehicle they stated that it could be

Mileage: 115,000

20220906FireELECTRICAL SYSTEM

1)The Alternator caught fire. Napleton Jeep Arlington Heights is replacing it so you would have to reach out to them for the part. 2)Driving and smoke started coming from under hood of car. Car stopped dead while I was trying to turn onto side street, almost causing an accident. My safety, other drivers safety, as well as the homes in the area were at risk because of the fire. When hood was opened there were small flames and smoke coming from the Alternator. 3) UNKNOWN 4) UNKNOWN 5) NO W

20220602SEATS

The driver's seat active head restraint spontaneously deployed. There was no collision of any kind. This occurred while vehicle was stopped at a traffic light. The driver (who is not the individual filing this report) suffered a sore neck as a result. At time of deployment, the driver's head was inclined forward and tilted down. Otherwise the injury might have been much worse. This incident could have been exceptionally dangerous if the deployment happened while vehicle was moving. As of to

20211103SEATS

I was driving down a residential road, going about 30 mph. I went over a very small bump. My driver's side seat headrest exploded open and hit me in the back of the head. It scared me so much I swerved my car. Luckily it was a quiet street and I was going slow or I would have had an accident. I have a medical condition called fibromyalgia so this triggered severe headaches and fatigue for about a week. Luckily no serious injuries. I took it to a Jeep dealership and they said it's covered under t

20210708FireSTRUCTURE:INTERIOR PANELS:SUN VISOR

The contact owns a 2013 Jeep Grand Cherokee. The contact stated that while her husband was driving there was an abnormal odor detected. There were no warning lights illuminated. The contact stated that while the vehicle was parked and unattended there was smoke coming from the passenger’s side rear door. The sun visor and roof were on fire. The fire department was called out to extinguish the fire. There were no reported injuries. A police report was not filed. The vehicle was towed to the loc

Mileage: 95,000

20210625SEATS:FRONT ASSEMBLY:HEAD RESTRAINT

The contact owns a 2013 Jeep Grand Cherokee. The contact stated while parking the vehicle, the headrest independently exploded. The contact sustained a sore neck but did not require any medical attention. The contact stated no warning light was illuminated. The vehicle was not taken to the local dealer nor an independent mechanic to be diagnosed. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 121,000.

Mileage: 121,000