JEEP GRAND CHEROKEE · model year

2002 JEEP GRAND CHEROKEE

1770 NHTSA complaints, 98 crash reports, and 16 active recalls for this specific cohort.

NHTSA overall rating

Not crash-tested

New Car Assessment Program

The 2002JEEPGRAND CHEROKEE carries 1770 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 98 crashes, 23 fires, 131 injuries, and 9 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.

Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2002 GRAND CHEROKEE is air bags with 467 filings, followed by service brakes, hydraulic:foundation components:disc:rotor (95) and visibility:defroster/defogger/hvac system (95). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 16 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.

NHTSA currently has 6 investigation files overlapping the 2002 GRAND CHEROKEE. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.

1770
Complaints
98
Crashes
23
Fires
131
Injuries
9
Deaths

Total Complaints

1770 filings

Crashes Reported

98 reports

Source

NHTSA ODI

Federal complaints database

Complaints vs. fleet median (215)

Above median complaint volume — review patterns below.

Complaints by Component

ComponentCount
AIR BAGS467
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR95
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM95
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR81
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN70
ELECTRICAL SYSTEM66
SEATS65
VISIBILITY57
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS56
VEHICLE SPEED CONTROL33
UNKNOWN OR OTHER33
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE30
SERVICE BRAKES, HYDRAULIC28
ENGINE26
POWER TRAIN:AUTOMATIC TRANSMISSION25

Recalls (16)

02V03200031/01/2002

FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH A FUEL TANK BRUSH GUARD FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 301, "FUEL SYSTEM INTEGRITY." THE ONBOARD REFUELING VAPOR RECOVERY (ORVR) CONTROL VALVE CAN BECOME DETACHED DURING A CRASH, ALLOWING FUEL LEAKAGE.

15V04600028/01/2015

AIR BAGS:FRONTAL

Chrysler (FCA US LLC) is recalling certain model year 2002-2003 Jeep Liberty vehicles manufactured January 9, 2001, to March 28, 2003, 2002-2004 Jeep Grand Cherokee vehicles manufactured February 13, 2001, to May 23 2003, and 2003-2004 Dodge Viper vehicles manufactured November 1, 2001, to June 30,

02V09900026/03/2002

AIR BAGS:FRONTAL

ON CERTAIN SPORT UTILITY VEHICLES, THE PASSENGER AIR BAG WIRING HARNESS WAS IMPROPERLY MANUFACTURED.

06E06400017/07/2006

EXTERIOR LIGHTING

CERTAIN TRADESONIC COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED

01V34800013/11/2001

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. THE ONBOARD VAPOR RECOVERY SYSTEM VENT HOSE MAY HAVE BEEN MISROUTED. THIS COULD ALLOW WATER TO ENTER THE CANISTER WHICH CAN CAUSE FUEL TO SPILL OUT OF THE FILLER TUBE WHEN REFUELING THE TANK.

06E02200013/03/2006

SERVICE BRAKES, HYDRAULIC

CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE

06E02300013/03/2006

EXTERIOR LIGHTING:HEADLIGHTS

CERTAIN ANZO COMBINATION HEADLAMP ASSEMBLIES SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES. SOME COMBINATION LAMPS ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS WHICH FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPME

09E02500011/05/2009

EXTERIOR LIGHTING:HEADLIGHTS

DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES

01V28800010/09/2001

ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH

VEHICLE DESCRIPTION: CERTAIN SPORT UTILITY VEHICLES ARE BEING RECALLED FOR A SOFTWARE ERROR IN THE INSTRUMENT CLUSTER MICROPROCESSOR. UNDER CERTAIN CONDITIONS, THE CLUSTER, WITH THE MAJORITY OF ITS GAUGES, ILLUMINATION, AND WARNING LAMPS, COULD BECOME INOPERATIVE.

09V11700009/04/2009

SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER

CHRYSLER IS RECALLING 103,409 MY 2001-2004 JEEP GRAND CHEROKEE VEHICLES WITH HEATED SEATS AND WITH CHRYSLER RECALL NO. 06V-197 COMPLETED (03-04 MY) OR SEAT HEATER ELEMENTS SERVICE REPLACEMENT (01-02 MY). THE FRONT SEAT ELECTRIC HEATER ELEMENTS COULD OVERHEAT.

12V52700008/11/2012

AIR BAGS

Chrysler is recalling certain model year 2002 and 2003 Jeep Liberty vehicles manufactured January 9, 2001, through March 28, 2003, and 2002 through 2004 Jeep Grand Cherokee vehicles manufactured February 13, 2001, through May 23, 2003. A component in the air bag control module may fail causing the f

06V19900008/06/2006

ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN

ON CERTAIN SPORT UTILITY VEHICLES, THE PLASTIC BLADES OF THE ELECTRIC MOTOR DRIVEN COOLING FAN MAY SEPARATE AND PENETRATE THE SHROUD.

02V10400008/04/2002

FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS

ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH A 4.0L ENGINE ONLY, THE DESIGN OF THE INTAKE AND EXHAUST MANIFOLDS COULD ALLOW DEBRIS TO ACCUMULATE AT THE #3 CYLINDER LOCATION.

09E01200007/04/2009

EXTERIOR LIGHTING

SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES

01V37400005/12/2001

FUEL SYSTEM, GASOLINE:DELIVERY

VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. THE FUEL INLET CHECK VALVE COULD STICK IN THE PARTIALLY OPEN POSITION. THIS CONDITION COULD CAUSE FUEL TO SPILL OUT OF THE FILLER TUBE DURING REFUELING.

06E01100001/02/2006

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

CERTAIN AFTERMARKET AIRTEX ELECTRIC FUEL PUMPS INSTALLED FOR USE AS REPLACEMENT EQUIPMENT FOR CERTAIN 1997-2004 JEEP WRANGLER; 1997-2001 JEEP CHEROKEE; 1997-2004 JEEP GRAND CHEROKEE; AND 2000-2003 DODGE DAKOTA VEHICLES. THE PLASTIC ELECTRICAL GROMMET CONNECTORS AT THE TOP OF THE FUEL PUMP MODULE AR

Recent Complaints

20250811AIR BAGS

I HAVE BEEN UNABLE TO GET RECALL R06 COMPLETED. ALL THE JEEP DEALERS SAID THAT THEY ARE UNABLE TO GET THE NEEDED PARTS. THEY ARE ON A NATIONAL RECALL LIST. THIS IS A SERIOUS SAFETY ISSUE AND NEEDS TO BE ADDRESSED ASAP. THEY STATE THAT THE ORC MODULE AND OTHER ITEMS NEEDED TO COMPLETE THE RECALL CANNOT BE OBTAINED ANYWHERE AND THE DEALER'S SAID THAT THEY HAVE BEEN WAITING MONTHS FOR THE BACK ORDERED PARTS SO THE RECALL CAN BE COMPLETED. THIS IS A SERIOUS SAFETY ISSUE THAT NEEDS TO BE COMPLETED ON THESE JEEPS. MY AIR BAG LIGHT IS ON AND THE PARTS NEEDED IS ON THE RECALL LIST R06 TO FIX IT. PLEASE ADDRESS THIS SAFETY ISSUE ASAP BEFORE SOMEONE GETS CRITICAL INJURIES. THANKS FOR YOUR TIME.

20240521ELECTRICAL SYSTEM

I currently own 3 of the same vehicles myself, my husband and my son. Each of the vehicles have been experiencing electrical issues. I have taken all of the vehicles at some point back to the mechanic for repairs for this issue. It was only a temporary fix. Here are examples of some of the electrical issues. The blinkers and break lights may go out and not work while we are driving and some days they work just fine. But it has now become a safety hazard because we never know when they will work and are afraid to be hit by another car from the rear. Another example is when I am driving down the street all of the sudden the windows will automatically roll down by themselves. These issues have put all of our safety at risk, especially while we are driving in high traffic areas such as Atlanta, Georgia. The problem was acessed by our auto mechanic on all three (3) vehicles. They are are 1999-2000, 2001 & 2002 Grand Cherokee one of the vehicles is a limited edition. There are n

20231002AIR BAGS

The contact owns a 2002 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 15V046000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the air bag warning light was illuminated. The vehicle was taken to the dealer however, the failure could not be duplicated. The vehicle was not diagnosed nor repaired. The local dealer was contacted several times and advised the contact that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The contact was awaiting a response from the manufacturer. The failure mileage was approximately 137,849. Parts distribution disconnect.

Mileage: 137,849

20230623ELECTRICAL SYSTEM

Taillight on back passenger side won't work, steering has been bad since I had, steering linkage and suspension failing, emergency brake doesn't work, cruise control won't work, oil pressure always reads high, airbag light stays on n seatbelt light stays on if I don't turn key on n let sit for an few seconds before starting jeep, gas pedal sticks , power steering fluid is leaking bad, steering linkage close to breaking heard noise so I pulled over. Also shocks bad, when hit an small bump it sounds like whole front end breaks

20230623STEERING

Taillight on back passenger side won't work, steering has been bad since I had, steering linkage and suspension failing, emergency brake doesn't work, cruise control won't work, oil pressure always reads high, airbag light stays on n seatbelt light stays on if I don't turn key on n let sit for an few seconds before starting jeep, gas pedal sticks , power steering fluid is leaking bad, steering linkage close to breaking heard noise so I pulled over. Also shocks bad, when hit an small bump it sounds like whole front end breaks

20230623SUSPENSION

Taillight on back passenger side won't work, steering has been bad since I had, steering linkage and suspension failing, emergency brake doesn't work, cruise control won't work, oil pressure always reads high, airbag light stays on n seatbelt light stays on if I don't turn key on n let sit for an few seconds before starting jeep, gas pedal sticks , power steering fluid is leaking bad, steering linkage close to breaking heard noise so I pulled over. Also shocks bad, when hit an small bump it sounds like whole front end breaks

20230207AIR BAGS

The contact owns a 2002 Jeep Grand Cherokee. The contact stated while driving 40 MPH, the front passenger’s side airbag inadvertently deployed without warning. The contact was able to drive the vehicle home. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 206,000.

Mileage: 206,000

20230114AIR BAGS

While driving, airbags deployed on both the passager and driver's side. The car is available for inspection. The vehicle is with the dealership and awaiting repair. My safety was put at risk, the incident occurred while I was operating the vehicle. No other damage except to the vehicle itself, damaging my property. There were no notices, warnings or other symptoms of the problem.

20230108AIR BAGS

I have air bag module not working and dealer keeps say part back order for months now and can’t get repaired and can’t get Jeep inspected till this is fixed brylea Jeep,Chrysler in Rutland Vermont Is dealer working with for it

20220517ENGINE

The contact owns a 2002 Jeep Grand Cherokee. The contact stated that while the vehicle was turned off, there was an abnormal sound coming from the dashboard. Additionally, while driving at various speeds, the speedometer failed to display the correct speed. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed of a leak in the EVAP system. The contact was also informed that the vehicle control sensor needed to be replaced. The vehicle was not repaired. The dealer nor the manufacturer had been notified of the failure. The failure mileage was 205,000.

Mileage: 205,000

20220517ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER:SENSOR/SENDING UNIT

The contact owns a 2002 Jeep Grand Cherokee. The contact stated that while the vehicle was turned off, there was an abnormal sound coming from the dashboard. Additionally, while driving at various speeds, the speedometer failed to display the correct speed. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed of a leak in the EVAP system. The contact was also informed that the vehicle control sensor needed to be replaced. The vehicle was not repaired. The dealer nor the manufacturer had been notified of the failure. The failure mileage was 205,000.

Mileage: 205,000

20220309AIR BAGS

I brought in my car in to Roger Williams Chrysler in Weatherford TX, 1102 Washington Dr, Weatherford, TX 76086, for Safety Recall R06. The first appointment I dropped off the vehicle and received a rental, which was covered by FCA under the recall. A couple of days pass as they order parts and perform the maintenance. I return to my vehicle once they stated the Safety Recall was completed. The airbag light was still on, they couldn't tell me what DTC was associated with the light so I checked it myself. The DTC's were airbag DTC 54 and 55 (Side impact sensor internal fault). Safety Recall R06 instructs the dealership to replace impact sensors should they have any DTC's on them. R06 also states, at least twice, NOT to replace the front impact sensors, which they boasted and were proud about replacing. They stated "the tech has done hundreds of these recalls and always replaces the front sensors". I explained why I felt the recall maintenance was not completed to the tech when I picked u

20211129AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE

The contact owns a 2002 Jeep Grand Cherokee. The contact became aware of the recall for NHTSA Campaign Number: 15V046000 (Air Bags) however, the dealer informed the contact that the part to do the recall repair was not yet available. The contact stated that the air bag warning light had been illuminated since she purchased the vehicle. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 314,900. Parts distribution disconnect.

Mileage: 314,900

20200813AIR BAGS

IN 2012 OR BEFORE, PRIOR TO WHEN I PURCHASED THE VEHICLE ON MARCH 20, 2012, THIS VEHICLE WAS SUBJECT TO A RECALL NOTICE. MANY TIMES, AND MOST RECENTLY IN AUGUST 2020, TWO DIFFERENT DEALERS HAVE NOT REPAIRED THE DEFECT, AND I HAVE BEEN ADVISED THE PART IS NOT "IN STOCK".

20200411CrashSERVICE BRAKES

ONE MONDAY THE 6TH DRIVING NORTH. IT WAS RAINING. SO, I HAD FULL 4WHEEL DRIVE ENGAGED. A CAR CUT ME OFF. I WAS ON THE TRANSITION FROM THE 5 N TO THE 55N. A CAR FROM THE LEFT LANE CUT INTO MY LANE TO TRY AND EXIT ONTO 4TH STREET. TO AVOID AN ACCIDENT I SLAMMED ON THE BREAKS AND VEERED RIGHT. BUT THE CAR WOULD NOT STOP. I PUSHING DOWN ON THE BREAKS AS HARD AS I COULD. THE CAR WAS STILL ACCELERATING AND DID NOT SLOW DOWN. TRYING TO OBTAIN CONTROL OVER THE VEHICLE I "FISHTAILED" FROM GOING RIGHT BACK TO LEFT AND HIT THE SIDE OF THE CAR AND THEN HIT THE CENTER DIVIDER. THE CAR KEPT ACCELERATING AND I HIT THE CENTER DIVIDER AND FLIPPED AROUND. I WAS THEN FACING OPPOSITE TRAFFIC TOWARDS THE DIVIDER. I THREW THE CAR INTO PARK AND HELD THE BREAKS STRONG. THE BACK WHEELS WERE STILL SPINNING OUT. I LOOK DOWN AND THE KEYS WERE NOT IN THE IGNITION. LUCKILY, I HAD A SPARE KEY IN THE CENTER CONSOLE AND SHUT IT DOWN. I FOUND THE KEYS ON THE GROUND BUT NOT ANYWHERE NEAR THE PEDALS. I TALK

Mileage: 187,000

20200411CrashVEHICLE SPEED CONTROL

ONE MONDAY THE 6TH DRIVING NORTH. IT WAS RAINING. SO, I HAD FULL 4WHEEL DRIVE ENGAGED. A CAR CUT ME OFF. I WAS ON THE TRANSITION FROM THE 5 N TO THE 55N. A CAR FROM THE LEFT LANE CUT INTO MY LANE TO TRY AND EXIT ONTO 4TH STREET. TO AVOID AN ACCIDENT I SLAMMED ON THE BREAKS AND VEERED RIGHT. BUT THE CAR WOULD NOT STOP. I PUSHING DOWN ON THE BREAKS AS HARD AS I COULD. THE CAR WAS STILL ACCELERATING AND DID NOT SLOW DOWN. TRYING TO OBTAIN CONTROL OVER THE VEHICLE I "FISHTAILED" FROM GOING RIGHT BACK TO LEFT AND HIT THE SIDE OF THE CAR AND THEN HIT THE CENTER DIVIDER. THE CAR KEPT ACCELERATING AND I HIT THE CENTER DIVIDER AND FLIPPED AROUND. I WAS THEN FACING OPPOSITE TRAFFIC TOWARDS THE DIVIDER. I THREW THE CAR INTO PARK AND HELD THE BREAKS STRONG. THE BACK WHEELS WERE STILL SPINNING OUT. I LOOK DOWN AND THE KEYS WERE NOT IN THE IGNITION. LUCKILY, I HAD A SPARE KEY IN THE CENTER CONSOLE AND SHUT IT DOWN. I FOUND THE KEYS ON THE GROUND BUT NOT ANYWHERE NEAR THE PEDALS. I TALK

Mileage: 187,000

20200411CrashUNKNOWN OR OTHER

ONE MONDAY THE 6TH DRIVING NORTH. IT WAS RAINING. SO, I HAD FULL 4WHEEL DRIVE ENGAGED. A CAR CUT ME OFF. I WAS ON THE TRANSITION FROM THE 5 N TO THE 55N. A CAR FROM THE LEFT LANE CUT INTO MY LANE TO TRY AND EXIT ONTO 4TH STREET. TO AVOID AN ACCIDENT I SLAMMED ON THE BREAKS AND VEERED RIGHT. BUT THE CAR WOULD NOT STOP. I PUSHING DOWN ON THE BREAKS AS HARD AS I COULD. THE CAR WAS STILL ACCELERATING AND DID NOT SLOW DOWN. TRYING TO OBTAIN CONTROL OVER THE VEHICLE I "FISHTAILED" FROM GOING RIGHT BACK TO LEFT AND HIT THE SIDE OF THE CAR AND THEN HIT THE CENTER DIVIDER. THE CAR KEPT ACCELERATING AND I HIT THE CENTER DIVIDER AND FLIPPED AROUND. I WAS THEN FACING OPPOSITE TRAFFIC TOWARDS THE DIVIDER. I THREW THE CAR INTO PARK AND HELD THE BREAKS STRONG. THE BACK WHEELS WERE STILL SPINNING OUT. I LOOK DOWN AND THE KEYS WERE NOT IN THE IGNITION. LUCKILY, I HAD A SPARE KEY IN THE CENTER CONSOLE AND SHUT IT DOWN. I FOUND THE KEYS ON THE GROUND BUT NOT ANYWHERE NEAR THE PEDALS. I TALK

Mileage: 187,000

20191121FUEL/PROPULSION SYSTEM

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC TO HAVE A HITCH ATTACHED. THE MECHANIC REFERRED HIM TO THE DEALER FOR ASSISTANCE. THE CONTACT CALLED MILITELLO MOTORS (1029 N STATE ST, FAIRMONT, MN 56031, (507) 238-4444) AND WAS INFORMED THAT THE VEHICLE HAD BEEN INSPECTED PER THE N47 CUSTOMER SATISFACTION NOTIFICATION, AND THE VEHICLE WAS DEEMED SAFE. THE CONTACT HAD NO RECOLLECTION OF BEING INFORMED OF SUCH INSPECTION TAKING PLACE ON HIS VEHICLE. THE CONTACT ALSO SPOKE WITH THE MANUFACTURER WHO PROVIDED THE SAME INFORMATION. THE CONTACT STATED THAT THE FUEL TANK REMAINED EXPOSED AND THE HAZARD COULD POTENTIALLY LEAD TO A FIRE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

20191113AIR BAGS

WE WERE DRIVING INTO OUR PARKING STALL AT HOME WHEN OUR AIRBAGS DEPLOYED. AS WE REVERSED AND DROVE FORWARD TO STRAIGHTEN OUR CAR IN OUR STALL WE NOTICED THE AIRBAG LIGHT TURN ON SUDDENLY AND AIRBAGS AUTOMATICALLY DEPLOYED. OUR ENTIRE FAMILY WAS IN THE CAR AND KIDS ARE TRAUMATIZED. SUPER SCARY MOMENT, AND WHAT IF WE WERE DRIVING ON THE HIGHWAY!

Mileage: 107,593

20191031AIR BAGS

AT START UP AIRBAG LIGHTS STAY ON I STOP AT THE STORE AND SHUT OFF THE ENGINE AND START IT BACK UP THE AIRBAG LIGHTS ARE OFF. ISSUE 2. DRIVING DOWN THE ROAD AND START UP A HILL IT DOWN SHIFTS OR HIGH RPMS A FUSE BLOWS.

Mileage: 157,000

Compare 2002JEEPGRAND CHEROKEE to Similar Vehicles

NHTSA Investigations

View all investigations

Frequently Asked Questions

How many complaints does the 2002 JEEP GRAND CHEROKEE have?
The 2002 JEEP GRAND CHEROKEE has 1770 NHTSA complaints, 98 crashes, 23 fires, 131 injuries, and 9 deaths reported.
Are there any recalls for the 2002 JEEP GRAND CHEROKEE?
Yes, the 2002 JEEP GRAND CHEROKEE has 16 recall(s). The most common affected component is FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS. Recalls are issued by NHTSA and manufacturers must provide a free remedy.
What are the most common problems with the 2002 JEEP GRAND CHEROKEE?
The most-complained component for the 2002 JEEP GRAND CHEROKEE is AIR BAGS with 467 complaints. Other frequently reported areas include SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR and VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM.
Is the 2002 JEEP GRAND CHEROKEE safe to buy?
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. No NHTSA crash test rating is available for this model year. Compare with other model years using the links above.
Where does this data come from?
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.

Vehicle Safety Guides

Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.