JEEP GRAND CHEROKEE · model year

2000 JEEP GRAND CHEROKEE

1855 NHTSA complaints, 132 crash reports, and 12 active recalls for this specific cohort.

NHTSA overall rating

Not crash-tested

New Car Assessment Program

The 2000JEEPGRAND CHEROKEE carries 1855 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 132 crashes, 24 fires, 113 injuries, and 2 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.

Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2000 GRAND CHEROKEE is service brakes, hydraulic:foundation components:disc:rotor with 239 filings, followed by seats (167) and service brakes, hydraulic:foundation components:disc (89). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 12 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.

NHTSA currently has 6 investigation files overlapping the 2000 GRAND CHEROKEE. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.

1855
Complaints
132
Crashes
24
Fires
113
Injuries
2
Deaths

Total Complaints

1855 filings

Crashes Reported

132 reports

Source

NHTSA ODI

Federal complaints database

Complaints vs. fleet median (215)

Above median complaint volume — review patterns below.

Complaints by Component

ComponentCount
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR239
SEATS167
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC89
ELECTRICAL SYSTEM77
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN65
POWER TRAIN:AUTOMATIC TRANSMISSION59
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH56
VEHICLE SPEED CONTROL46
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP45
LATCHES/LOCKS/LINKAGES:DOORS:LATCH43
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM42
ENGINE AND ENGINE COOLING35
ENGINE34
SERVICE BRAKES, HYDRAULIC33
AIR BAGS32

Recalls (12)

06E06400017/07/2006

EXTERIOR LIGHTING

CERTAIN TRADESONIC COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED

00V19500017/07/2000

FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY

VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. SOME OF THESE VEHICLES MAY HAVE BEEN BUILT WITH FUEL TANKS WITH SUSPECT VENT TUBE WELDS.

06E02200013/03/2006

SERVICE BRAKES, HYDRAULIC

CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE

06E02300013/03/2006

EXTERIOR LIGHTING:HEADLIGHTS

CERTAIN ANZO COMBINATION HEADLAMP ASSEMBLIES SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES. SOME COMBINATION LAMPS ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS WHICH FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPME

09E02500011/05/2009

EXTERIOR LIGHTING:HEADLIGHTS

DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES

06V19900008/06/2006

ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN

ON CERTAIN SPORT UTILITY VEHICLES, THE PLASTIC BLADES OF THE ELECTRIC MOTOR DRIVEN COOLING FAN MAY SEPARATE AND PENETRATE THE SHROUD.

02V10400008/04/2002

FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS

ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH A 4.0L ENGINE ONLY, THE DESIGN OF THE INTAKE AND EXHAUST MANIFOLDS COULD ALLOW DEBRIS TO ACCUMULATE AT THE #3 CYLINDER LOCATION.

09E01200007/04/2009

EXTERIOR LIGHTING

SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES

99V31200004/11/1999

STEERING:GEAR BOX (OTHER THAN RACK AND PINION)

VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. SOME STEERING GEAR UNITS WERE ASSEMBLED WITH INTERNAL END-OF-TRAVEL-STOPS THAT MISSED THE HEAT TREAT PROCESS, RESULTING IN SOFT INTERNAL TRAVEL STOPS.

00V03400004/02/2000

SEAT BELTS

VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE SEAT BELT SHOULDER HEIGHT ADJUSTABLE TURNING LOOP (ATL) TOP MOUNTING BOLT WAS INADEQUATELY MANUFACTURED.

99V34300002/12/1999

AIR BAGS:FRONTAL

VEHICLE DESCRIPTION: PASSENGER AND SPORT UTILITY VEHICLES. THE PASSENGER AIR BAG INFLATOR ASSEMBLY CONTAINS AN INCORRECT INFLATOR CHARGE AMOUNT.

06E01100001/02/2006

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

CERTAIN AFTERMARKET AIRTEX ELECTRIC FUEL PUMPS INSTALLED FOR USE AS REPLACEMENT EQUIPMENT FOR CERTAIN 1997-2004 JEEP WRANGLER; 1997-2001 JEEP CHEROKEE; 1997-2004 JEEP GRAND CHEROKEE; AND 2000-2003 DODGE DAKOTA VEHICLES. THE PLASTIC ELECTRICAL GROMMET CONNECTORS AT THE TOP OF THE FUEL PUMP MODULE AR

Recent Complaints

20251206CrashAIR BAGS

I was going down main road in Vineland nj making a left hand turn on to Elmer road when I was stuck in the front of my jeep and I hit the steering wheel the airbags never deployed

20250909FUEL SYSTEM, GASOLINE

The contact owns a 1996 N/A Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). The local dealer was contacted; however, the dealer refused to perform the recall repair due to the age of the vehicle. The contact stated that there was only one Jeep dealer in the local area. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

20250909STRUCTURE

The contact owns a 1996 N/A Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). The local dealer was contacted; however, the dealer refused to perform the recall repair due to the age of the vehicle. The contact stated that there was only one Jeep dealer in the local area. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

20221014TIRES:SIDEWALL

The contact owns a 2000 Jeep Grand Cherokee equipped with Cooper tires, Tire Line: Discoverer A/T, Tire Size: 225/75R17, and DOT Number: UT2Y1DF1515. The contact stated that all four tires had cracks along the sidewall. The tire dealer was made aware of the failure and advised the contact to file a complaint with the manufacturer and the NHTSA Hotline. The tires were not replaced. The manufacturer was not made aware of the failure. The failure mileage was approximately 170,000.

Mileage: 170,000

20221010SEATS

Drivers front seat has come loose from the bottom and is now wobbly, uncomfortable to sit on it and appears dangerous to drive as its not secure. There are lots of complaints about this happening to others on the internet.

20220718ELECTRICAL SYSTEM

After sending my Jeep Grand Cherokee to Pugh’s Service Center in Greenville, NC, in December 2018, because it would turnover, but not start. They replaced the ECM, but had to be taken to the local Jeep dealership for an OE ECM replacement and a crankshaft sensor, in order to get it to crank. Upon getting my Jeep back in March 2019, it ran fine for a few days. Then I went to start it, and it started, but after a few seconds, all of the GAUGES stopped working and all of the WARNING LIGHTS came on. I contacted both Pugh’s and the Jeep dealership, telling me I should just bring it in, to run more diagnostics. The Jeep only has 94,000 miles, and I spent about what the vehicle was worth upon getting it back in March 2019; so I’ve been hesitant on taking it back. There are many other people who have similar issues with the instrument panel gauges and warning lights, from the information I’ve researched online; with no indications of the problem being resolved.

20220718ENGINE

After sending my Jeep Grand Cherokee to Pugh’s Service Center in Greenville, NC, in December 2018, because it would turnover, but not start. They replaced the ECM, but had to be taken to the local Jeep dealership for an OE ECM replacement and a crankshaft sensor, in order to get it to crank. Upon getting my Jeep back in March 2019, it ran fine for a few days. Then I went to start it, and it started, but after a few seconds, all of the GAUGES stopped working and all of the WARNING LIGHTS came on. I contacted both Pugh’s and the Jeep dealership, telling me I should just bring it in, to run more diagnostics. The Jeep only has 94,000 miles, and I spent about what the vehicle was worth upon getting it back in March 2019; so I’ve been hesitant on taking it back. There are many other people who have similar issues with the instrument panel gauges and warning lights, from the information I’ve researched online; with no indications of the problem being resolved.

20211220CrashELECTRICAL SYSTEM

Sai... Vehicle opened up when put in gear while brake was engaged... Crashed into fence...

20211013FireSEATS

The contact owns a 2000 Jeep Grand Cherokee. The contact stated that the driver's side seat burnt her legs while wearing jeans. The contact sustained 2nd-degree burns however medical attention was provided. There were no warning indicator lights illuminated. The contact called the local dealer where informed there were no associated recalls. The vehicle was not diagnosed or repaired. The manufacturer was notified however, no further assistance was provided. The approximate failure mileage was 165,000.

Mileage: 165,000

20210612ELECTRICAL SYSTEM

Housing for driverside rear lights has melted and the brake and tail lights do not work.

20210612SERVICE BRAKES

Housing for driverside rear lights has melted and the brake and tail lights do not work.

20201001STRUCTURE:BODY

TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT HEATER FAILED TO BLOW HOT AIR ON THE PASSENGER'S SIDE AND 6 MONTHS LATER, THE DRIVER'S SIDE VENTS FAILED TO DISTRIBUTE HEAT. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS POORLY DESIGNED AND METAL SHOULD HAVE BEEN USED INSTEAD OF PLASTIC FOR THE VENTS. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS 180,000. THE VIN WAS NOT AVAILABLE.

Mileage: 180,000

20201001ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT HEATER FAILED TO BLOW HOT AIR ON THE PASSENGER'S SIDE AND 6 MONTHS LATER, THE DRIVER'S SIDE VENTS FAILED TO DISTRIBUTE HEAT. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS POORLY DESIGNED AND METAL SHOULD HAVE BEEN USED INSTEAD OF PLASTIC FOR THE VENTS. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS 180,000. THE VIN WAS NOT AVAILABLE.

Mileage: 180,000

20200530VEHICLE SPEED CONTROL

IN MOTION THE CAR SHAKES VIOLENTLY. I WAS ON THE FREEWAY AND ALMOST WRECKED THE CAR FROM THE SHAKING. I HAVE BAD BACK PAIN AND SCARED TO DRIVE. MY 4 YEAR OLD IS TERRIFIED OF GETTING NEAR THE CAR. *TR

Mileage: 150

20200530STEERING

IN MOTION THE CAR SHAKES VIOLENTLY. I WAS ON THE FREEWAY AND ALMOST WRECKED THE CAR FROM THE SHAKING. I HAVE BAD BACK PAIN AND SCARED TO DRIVE. MY 4 YEAR OLD IS TERRIFIED OF GETTING NEAR THE CAR. *TR

Mileage: 150

20200530UNKNOWN OR OTHER

IN MOTION THE CAR SHAKES VIOLENTLY. I WAS ON THE FREEWAY AND ALMOST WRECKED THE CAR FROM THE SHAKING. I HAVE BAD BACK PAIN AND SCARED TO DRIVE. MY 4 YEAR OLD IS TERRIFIED OF GETTING NEAR THE CAR. *TR

Mileage: 150

20200511ENGINE

THE SUV RANDOMLY SHUTS DOWN LIKE SOMEONE UNPLUGGED IT AND WILL NOT START. SOMETIMES IT WILL START AFTER 10-15 MINUTES AND SHUT DOWN AGAIN. I REPLACED THE OXYGEN SENSOR, THE CRANK SENSOR, IDLE CONTROL SENSOR, AND THE CAR COMPUTER. *TR

Mileage: 193,391

20200212STEERING

STEERING WHEEL HARD TO KEEP IN SINGLE LANE. NEW TIRES, BALANCED, AND ALIGNMENT ALL ACCOMPLISHED. STILL HARD TO KEEP IN SINGLE LANE.

Mileage: 210,000

20191022ELECTRICAL SYSTEM

NO START

20191022ENGINE

NO START

Compare 2000JEEPGRAND CHEROKEE to Similar Vehicles

NHTSA Investigations

View all investigations

Frequently Asked Questions

How many complaints does the 2000 JEEP GRAND CHEROKEE have?
The 2000 JEEP GRAND CHEROKEE has 1855 NHTSA complaints, 132 crashes, 24 fires, 113 injuries, and 2 deaths reported.
Are there any recalls for the 2000 JEEP GRAND CHEROKEE?
Yes, the 2000 JEEP GRAND CHEROKEE has 12 recall(s). The most common affected component is EXTERIOR LIGHTING. Recalls are issued by NHTSA and manufacturers must provide a free remedy.
What are the most common problems with the 2000 JEEP GRAND CHEROKEE?
The most-complained component for the 2000 JEEP GRAND CHEROKEE is SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR with 239 complaints. Other frequently reported areas include SEATS and SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC.
Is the 2000 JEEP GRAND CHEROKEE safe to buy?
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. No NHTSA crash test rating is available for this model year. Compare with other model years using the links above.
Where does this data come from?
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.

Vehicle Safety Guides

Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.